Admin - log on as other user?

[chris snow]

My client frequently logs on as other users to support the users when they have queries about specific screens.

Would their be a "relatively easy" way of providing an extra button on the party screen that logs admin in as the other user without admin having to type in a password?

Many thanks in advance...

[BJ Freeman]

it would be a customization that you would have to support. Just code
you own security manager so if full admin rights then can login with no
password. I would not recommend this though.

snowc sent the following on 8/10/2009 11:42 PM:
> My client frequently logs on as other users to support the users when they
> have queries about specific screens.
>
> Would their be a "relatively easy" way of providing an extra button on the
> party screen that logs admin in as the other user without admin having to
> type in a password?
>
> Many thanks in advance...

--
BJ Freeman
http://www.businessesnetwork.com/automation
http://bjfreeman.elance.com
http://www.linkedin.com/profile?viewProfile=&key=1237480&locale=en_US&trk=tab_pro
Systems Integrator.

[chris snow]

Hi BJ,

Why would you not recommend doing this?  What I am proposing is similar to unix' "sudo" or window's "runas".

The current situation is that to support a user, the helpdesk has to reset the password of the user they are trying to support so that they can login.  They then have to "tell" them their new password!

Cheers,

Chris

BJ Freeman wrote

it would be a customization that you would have to support. Just code
you own security manager so if full admin rights then can login with no
password. I would not recommend this though.

snowc sent the following on 8/10/2009 11:42 PM:
> My client frequently logs on as other users to support the users when they
> have queries about specific screens.
>
> Would their be a "relatively easy" way of providing an extra button on the
> party screen that logs admin in as the other user without admin having to
> type in a password?
>
> Many thanks in advance...

--
BJ Freeman
http://www.businessesnetwork.com/automation
http://bjfreeman.elance.com
http://www.linkedin.com/profile?viewProfile=&key=1237480&locale=en_US&trk=tab_pro
Systems Integrator.

[BJ Freeman]

it is more the Idea the the enduser does not feel comfortable if they
know someone can just go in without them knowing.
So How will the Admin know that the person on the other end is really
the person that owns that account. Hackers are real crafty
Now if you add some security Questions to Identify the end user, then it
would be viable.

snowc sent the following on 8/11/2009 4:49 AM:

> Hi BJ,
>
> Why would you not recommend doing this?  What I am proposing is similar to
> unix' "sudo" or window's "runas".
>
> The current situation is that to support a user, the helpdesk has to reset
> the password of the user they are trying to support so that they can login.
> They then have to "tell" them their new password!
>
> Cheers,
>
> Chris
>
>
> BJ Freeman wrote:
>> it would be a customization that you would have to support. Just code
>> you own security manager so if full admin rights then can login with no
>> password. I would not recommend this though.
>>
>> snowc sent the following on 8/10/2009 11:42 PM:
>>> My client frequently logs on as other users to support the users when
>>> they
>>> have queries about specific screens.
>>>
>>> Would their be a "relatively easy" way of providing an extra button on
>>> the
>>> party screen that logs admin in as the other user without admin having to
>>> type in a password?
>>>
>>> Many thanks in advance...
>> --
>> BJ Freeman
>> http://www.businessesnetwork.com/automation
>> http://bjfreeman.elance.com
>> http://www.linkedin.com/profile?viewProfile=&key=1237480&locale=en_US&trk=tab_pro
>> Systems Integrator.
>>
>>
>>
>

--
BJ Freeman
http://www.businessesnetwork.com/automation
http://bjfreeman.elance.com
http://www.linkedin.com/profile?viewProfile=&key=1237480&locale=en_US&trk=tab_pro
Systems Integrator.

[chris snow]

Hi BJ,

Thanks for the feedback.  My customer is not using any OOTB applications.   We are using ofbiz to provide an extranet for their legacy data to authorised users only.

Regards,

Chris

BJ Freeman wrote

it is more the Idea the the enduser does not feel comfortable if they
know someone can just go in without them knowing.
So How will the Admin know that the person on the other end is really
the person that owns that account. Hackers are real crafty
Now if you add some security Questions to Identify the end user, then it
would be viable.

snowc sent the following on 8/11/2009 4:49 AM:
> Hi BJ,
>
> Why would you not recommend doing this?  What I am proposing is similar to
> unix' "sudo" or window's "runas".
>
> The current situation is that to support a user, the helpdesk has to reset
> the password of the user they are trying to support so that they can login.
> They then have to "tell" them their new password!
>
> Cheers,
>
> Chris
>
>
> BJ Freeman wrote:
>> it would be a customization that you would have to support. Just code
>> you own security manager so if full admin rights then can login with no
>> password. I would not recommend this though.
>>
>> snowc sent the following on 8/10/2009 11:42 PM:
>>> My client frequently logs on as other users to support the users when
>>> they
>>> have queries about specific screens.
>>>
>>> Would their be a "relatively easy" way of providing an extra button on
>>> the
>>> party screen that logs admin in as the other user without admin having to
>>> type in a password?
>>>
>>> Many thanks in advance...
>> --
>> BJ Freeman
>> http://www.businessesnetwork.com/automation
>> http://bjfreeman.elance.com
>> http://www.linkedin.com/profile?viewProfile=&key=1237480&locale=en_US&trk=tab_pro
>> Systems Integrator.
>>
>>
>>
>

--
BJ Freeman
http://www.businessesnetwork.com/automation
http://bjfreeman.elance.com
http://www.linkedin.com/profile?viewProfile=&key=1237480&locale=en_US&trk=tab_pro
Systems Integrator.