Auth.net and credit card response

[Scott.]

We're finally using OFBiz in a production environment thanks to all the help we've received from you guys. Appreciate it very much.

At the moment we have run into a bit of an issue with Auth.net. What is happening is that we're having incomplete CV responses in some of our transactions. One transaction comes back as Gateway CV Matched and another comes back with no response at all. If we go directly to our Auth account, they show the response as Not Applicable. Everyone claims that that is not a valid response but it’s there anyway.

We then started calling Auth.net who blamed out bank processor who in turn blamed TSYS who in turn blamed us and that's about where we are at the moment. We're using a 10.4 trunk version of OFBiz, rev 1068090 dated 2011-02-07 and it uses what appears to be Auth's latest AIM 3.1. However, the code is commented and reads the following;

“Version - version 3.0 is currently the only supported version for ofbiz. eventually version 3.1 may be available”

Could someone verify what version this is because the code itself appears to be 3.1?

We've tried to find some common ground in the cards but it applies to Visa, MasterCard and Discover. Amounts are all different as are issuing banks, etc.

So we're at a loss and I'm wondering if anyone has experienced something similar or may be able to point us in the right direction.

Thanks.  




 

[Mike Z]

There was a recent thread (Apr 7th) regarding authorize.net recently
changing their SSL certificate:

Subject: AIMPaymentServices.java throws NullPointerException:
Authorize.net no longer authorizes cards

Have you verified you have their latest certificate?

On Tue, Apr 26, 2011 at 2:26 PM, Scott. <[hidden email]> wrote:

> We're finally using OFBiz in a production environment thanks to all the help
> we've received from you guys. Appreciate it very much.
>
> At the moment we have run into a bit of an issue with Auth.net. What is
> happening is that we're having incomplete CV responses in some of our
> transactions. One transaction comes back as Gateway CV Matched and another
> comes back with no response at all. If we go directly to our Auth account,
> they show the response as Not Applicable. Everyone claims that that is not a
> valid response but it’s there anyway.
>
> We then started calling Auth.net who blamed out bank processor who in turn
> blamed TSYS who in turn blamed us and that's about where we are at the
> moment. We're using a 10.4 trunk version of OFBiz, rev 1068090 dated
> 2011-02-07 and it uses what appears to be Auth's latest AIM 3.1. However,
> the code is commented and reads the following;
>
> “Version - version 3.0 is currently the only supported version for ofbiz.
> eventually version 3.1 may be available”
>
> Could someone verify what version this is because the code itself appears to
> be 3.1?
>
> We've tried to find some common ground in the cards but it applies to Visa,
> MasterCard and Discover. Amounts are all different as are issuing banks,
> etc.
>
> So we're at a loss and I'm wondering if anyone has experienced something
> similar or may be able to point us in the right direction.
>
> Thanks.
>
>
>
>
>
>
> --
> View this message in context: http://ofbiz.135035.n4.nabble.com/Auth-net-and-credit-card-response-tp3476634p3476634.html
> Sent from the OFBiz - User mailing list archive at Nabble.com.
>

[Scott.]

Thanks Mike but we have the latest certificate installed. A little more news, now the bank has confirmed that they are not receiving the CVV's from all transactions. It's and intermittent thing. On one they receive and another they don’t. Any other ideas?

[Mike Z]

I would try to upgrade to the latest 1004.  There are 57 files that
have changed since rev 1068090, including:

/applications/accounting/config/payment.properties
/applications/accounting/entitydef/entitymodel.xml
/applications/accounting/script/org/ofbiz/accounting/agreement/AgreementServices.xml
/applications/accounting/script/org/ofbiz/accounting/ledger/GeneralLedgerServices.xml
/applications/accounting/servicedef/services_paymentmethod.xml
/applications/accounting/src/org/ofbiz/accounting/finaccount/FinAccountServices.java
/applications/accounting/src/org/ofbiz/accounting/payment/PaymentGatewayServices.java
/applications/accounting/src/org/ofbiz/accounting/thirdparty/authorizedotnet/AIMPaymentServices.java
/applications/accounting/webapp/accounting/main.ftl
/applications/accounting/webapp/accounting/WEB-INF/controller.xml



On Thu, Apr 28, 2011 at 6:00 AM, Scott. <[hidden email]> wrote:
> Thanks Mike but we have the latest certificate installed. A little more news,
> now the bank has confirmed that they are not receiving the CVV's from all
> transactions. It's and intermittent thing. On one they receive and another
> they don’t. Any other ideas?
>
> --
> View this message in context: http://ofbiz.135035.n4.nabble.com/Auth-net-and-credit-card-response-tp3476634p3480912.html
> Sent from the OFBiz - User mailing list archive at Nabble.com.
>