Basic config question (I think)

[Iain Fogg]

I have a ProductStore with a Facility configured as a Retail Store. Some
of the relevant Store parameters are:

Is Immediately Fulfilled: YES
One Inventory Facility: YES
Check Inventory: YES
Reserve Inventory: YES
Require Inventory: YES

When I make sales through the POS application, all seems to work fine,
however, when I make sales through the Order Manager, I keep getting an
error when I try to Quick Ship an order. If I raise a sales order for a
product, approve it, and then try to quick ship it I get an error saying:

Warning: no shipments created; could not find anything ready and needing
to be shipped.

It looks like there is no record being created in orderItemInventoryRes,
and consequently the Quick Ship service doesn't find anything. Anyone
know what param to tweak to fix this (I've fiddled with most of 'em :-(

It is appropriate to configure a single store/facility to use both as a
POS retail store AND to fulfill other orders such as phone orders, or
special orders (customer walks into the store and asks for something not
in stock)? Should I have multiple stores to model the different sales
channels?

I appreciate any tips - this is quite frustrating because I thought I
had this stuff worked out (and I open my store in about 3 weeks time :-)

Cheers, Iain


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[Jacopo Cappellato]

The problematic setting is "is immediately fulfilled": if it is set to
Y, then no reservations will be done.

Jacopo

Iain Fogg wrote:

> I have a ProductStore with a Facility configured as a Retail Store. Some
> of the relevant Store parameters are:
>
> Is Immediately Fulfilled: YES
> One Inventory Facility: YES
> Check Inventory: YES
> Reserve Inventory: YES
> Require Inventory: YES
>
> When I make sales through the POS application, all seems to work fine,
> however, when I make sales through the Order Manager, I keep getting an
> error when I try to Quick Ship an order. If I raise a sales order for a
> product, approve it, and then try to quick ship it I get an error saying:
>
> Warning: no shipments created; could not find anything ready and needing
> to be shipped.
>
> It looks like there is no record being created in orderItemInventoryRes,
> and consequently the Quick Ship service doesn't find anything. Anyone
> know what param to tweak to fix this (I've fiddled with most of 'em :-(
>
> It is appropriate to configure a single store/facility to use both as a
> POS retail store AND to fulfill other orders such as phone orders, or
> special orders (customer walks into the store and asks for something not
> in stock)? Should I have multiple stores to model the different sales
> channels?
>
> I appreciate any tips - this is quite frustrating because I thought I
> had this stuff worked out (and I open my store in about 3 weeks time :-)
>
> Cheers, Iain
>
>

[Iain Fogg]

Jacopo,

Thanks for the quick reply. Believe it or not, I just found the problem
myself :-)

I guess that means I need separate stores to handle POS and non-POS
transactions :-) I learn a little more each day.

Thanks again, Iain

Jacopo Cappellato wrote:

> The problematic setting is "is immediately fulfilled": if it is set to
> Y, then no reservations will be done.
>
> Jacopo
>
> Iain Fogg wrote:
>> I have a ProductStore with a Facility configured as a Retail Store.
>> Some of the relevant Store parameters are:
>>
>> Is Immediately Fulfilled: YES
>> One Inventory Facility: YES
>> Check Inventory: YES
>> Reserve Inventory: YES
>> Require Inventory: YES
>>
>> When I make sales through the POS application, all seems to work
>> fine, however, when I make sales through the Order Manager, I keep
>> getting an error when I try to Quick Ship an order. If I raise a
>> sales order for a product, approve it, and then try to quick ship it
>> I get an error saying:
>>
>> Warning: no shipments created; could not find anything ready and
>> needing to be shipped.
>>
>> It looks like there is no record being created in
>> orderItemInventoryRes, and consequently the Quick Ship service
>> doesn't find anything. Anyone know what param to tweak to fix this
>> (I've fiddled with most of 'em :-(
>>
>> It is appropriate to configure a single store/facility to use both as
>> a POS retail store AND to fulfill other orders such as phone orders,
>> or special orders (customer walks into the store and asks for
>> something not in stock)? Should I have multiple stores to model the
>> different sales channels?
>>
>> I appreciate any tips - this is quite frustrating because I thought I
>> had this stuff worked out (and I open my store in about 3 weeks time :-)
>>
>> Cheers, Iain
>>
>>
>
>
>

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Checked by AVG Free Edition.
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[Daniel Kunkel]

Hi

Would it be workable to move the "is immediately fulfilled" field. It
does not seem like the data model matches business reality for
businesses that combine delivery/mail-order and direct sales from the
same facility. For example, consider a furniture store.

One idea is to track fulfillment in the POS system where it could
immediately record if each item purchased was fulfilled. That might be
even better, as it supports the case where someone buys and pays for a
number of items, some of which they carry home, and others which they
will receive at a later date.

Or, perhaps it would be better to move the field to somewhere in the
sales channel definition?

Thanks

Daniel


On Sun, 2006-11-05 at 16:38 +0100, Jacopo Cappellato wrote:

> The problematic setting is "is immediately fulfilled": if it is set to
> Y, then no reservations will be done.
>
> Jacopo
>
> Iain Fogg wrote:
> > I have a ProductStore with a Facility configured as a Retail Store. Some
> > of the relevant Store parameters are:
> >
> > Is Immediately Fulfilled: YES
> > One Inventory Facility: YES
> > Check Inventory: YES
> > Reserve Inventory: YES
> > Require Inventory: YES
> >
> > When I make sales through the POS application, all seems to work fine,
> > however, when I make sales through the Order Manager, I keep getting an
> > error when I try to Quick Ship an order. If I raise a sales order for a
> > product, approve it, and then try to quick ship it I get an error saying:
> >
> > Warning: no shipments created; could not find anything ready and needing
> > to be shipped.
> >
> > It looks like there is no record being created in orderItemInventoryRes,
> > and consequently the Quick Ship service doesn't find anything. Anyone
> > know what param to tweak to fix this (I've fiddled with most of 'em :-(
> >
> > It is appropriate to configure a single store/facility to use both as a
> > POS retail store AND to fulfill other orders such as phone orders, or
> > special orders (customer walks into the store and asks for something not
> > in stock)? Should I have multiple stores to model the different sales
> > channels?
> >
> > I appreciate any tips - this is quite frustrating because I thought I
> > had this stuff worked out (and I open my store in about 3 weeks time :-)
> >
> > Cheers, Iain
> >
> >
>

--
Daniel

*-.,,.-*"*-.,,.-*"*-.,,.-*"*-.,,.-*"*-.,,.-*"*-.,,.-*"*-.,,.-*"*-
Have a GREAT Day!

Daniel Kunkel           [hidden email]
BioWaves, LLC           http://www.BioWaves.com
14150 NE 20th St. Suite F1
Bellevue, WA 98007
800-734-3588    425-895-0050
http://www.Apartment-Pets.com  http://www.SatelliteRadioZone.com
http://www.Cards-Visa.com       http://www.ColorGlasses.com
*-.,,.-*"*-.,,.-*"*-.,,.-*"*-.,,.-*"*-.,,.-*"*-.,,.-*"*-.,,.-*"*-

[David E Jones-2]

The intention of a ProductStore is to represent a set of options that  
represent a way to sell products to a customer. The decision to put  
this field on the ProductStore is based on the fact that generally a  
physical store and an online store will have rather different  
settings, including: fulfillment/shipping options, payment options,  
products for sale, how inventory is managed, and so on.

So yes, if you have one online store and one physical store you would  
have two ProductStore records.

-David


On Nov 5, 2006, at 10:37 AM, Daniel Kunkel wrote:

> Hi
>
> Would it be workable to move the "is immediately fulfilled" field. It
> does not seem like the data model matches business reality for
> businesses that combine delivery/mail-order and direct sales from the
> same facility. For example, consider a furniture store.
>
> One idea is to track fulfillment in the POS system where it could
> immediately record if each item purchased was fulfilled. That might be
> even better, as it supports the case where someone buys and pays for a
> number of items, some of which they carry home, and others which they
> will receive at a later date.
>
> Or, perhaps it would be better to move the field to somewhere in the
> sales channel definition?
>
> Thanks
>
> Daniel
>
>
> On Sun, 2006-11-05 at 16:38 +0100, Jacopo Cappellato wrote:
>> The problematic setting is "is immediately fulfilled": if it is  
>> set to
>> Y, then no reservations will be done.
>>
>> Jacopo
>>
>> Iain Fogg wrote:
>>> I have a ProductStore with a Facility configured as a Retail  
>>> Store. Some
>>> of the relevant Store parameters are:
>>>
>>> Is Immediately Fulfilled: YES
>>> One Inventory Facility: YES
>>> Check Inventory: YES
>>> Reserve Inventory: YES
>>> Require Inventory: YES
>>>
>>> When I make sales through the POS application, all seems to work  
>>> fine,
>>> however, when I make sales through the Order Manager, I keep  
>>> getting an
>>> error when I try to Quick Ship an order. If I raise a sales order  
>>> for a
>>> product, approve it, and then try to quick ship it I get an error  
>>> saying:
>>>
>>> Warning: no shipments created; could not find anything ready and  
>>> needing
>>> to be shipped.
>>>
>>> It looks like there is no record being created in  
>>> orderItemInventoryRes,
>>> and consequently the Quick Ship service doesn't find anything.  
>>> Anyone
>>> know what param to tweak to fix this (I've fiddled with most of  
>>> 'em :-(
>>>
>>> It is appropriate to configure a single store/facility to use  
>>> both as a
>>> POS retail store AND to fulfill other orders such as phone  
>>> orders, or
>>> special orders (customer walks into the store and asks for  
>>> something not
>>> in stock)? Should I have multiple stores to model the different  
>>> sales
>>> channels?
>>>
>>> I appreciate any tips - this is quite frustrating because I  
>>> thought I
>>> had this stuff worked out (and I open my store in about 3 weeks  
>>> time :-)
>>>
>>> Cheers, Iain
>>>
>>>
>>
> --
> Daniel
>
> *-.,,.-*"*-.,,.-*"*-.,,.-*"*-.,,.-*"*-.,,.-*"*-.,,.-*"*-.,,.-*"*-
> Have a GREAT Day!
>
> Daniel Kunkel           [hidden email]
> BioWaves, LLC           http://www.BioWaves.com
> 14150 NE 20th St. Suite F1
> Bellevue, WA 98007
> 800-734-3588    425-895-0050
> http://www.Apartment-Pets.com  http://www.SatelliteRadioZone.com
> http://www.Cards-Visa.com       http://www.ColorGlasses.com
> *-.,,.-*"*-.,,.-*"*-.,,.-*"*-.,,.-*"*-.,,.-*"*-.,,.-*"*-.,,.-*"*-
>