Blockchain for Secure Customer Data Management

[Aamlye]

Customer data management involves collecting, storing, and analyzing customer information securely to enhance personalization, service quality, and business decision-making.

[Domimic Sonny]

Blockchain enables secure customer data management by storing information in encrypted, tamper-proof blocks across a decentralized network. This ensures data integrity, prevents back office support in bpo unauthorized access, and allows customers to control their personal information. By eliminating central points of failure, blockchain reduces data breach risks and enhances trust, making it ideal for protecting sensitive customer data in digital environments.