Hi,
Can anyone please help me or guide me on how to solve my issue on canceling order items. It triggers a transaction timeout during cancel of a single order item. The current size of my order item in the order is 95 order items. I need to execute a cancel, add and update. It triggers unexpected timeout result. Everything goes fine when the order item size is around 30 items. Please help me. Thank you - TInee |
what verion of the svn are you using
trunk or release? can you include the log files? Tinee Valdez sent the following on 5/8/2008 7:57 PM: > Hi, > > Can anyone please help me or guide me on how to solve my issue on canceling > order items. It triggers a transaction timeout during cancel of a single > order item. The current size of my order item in the order is 95 order > items. I need to execute a cancel, add and update. It triggers unexpected > timeout result. Everything goes fine when the order item size is around 30 > items. > > Please help me. > > Thank you > > - TInee > |
i am not sure on what version. May i ask the quick way on getting the
version number ? thanks. On Fri, May 9, 2008 at 11:02 AM, BJ Freeman <[hidden email]> wrote: > what verion of the svn are you using > trunk or release? > can you include the log files? > > Tinee Valdez sent the following on 5/8/2008 7:57 PM: > > Hi, > > > > Can anyone please help me or guide me on how to solve my issue on > canceling > > order items. It triggers a transaction timeout during cancel of a single > > order item. The current size of my order item in the order is 95 order > > items. I need to execute a cancel, add and update. It triggers unexpected > > timeout result. Everything goes fine when the order item size is around > 30 > > items. > > > > Please help me. > > > > Thank you > > > > - TInee > > > > |
I tried checking the svn version but i guess i am not able to retrieve it.
My database is mysql and with default mysql settings. Under normal circumstances should my setup work correctly on update/cancel operations even if i have 100 plus order items under an order. Sorry i am not able to provide the log file. I will try to recreate a log again. Thanks Tinee On Fri, May 9, 2008 at 11:42 AM, Tinee Valdez <[hidden email]> wrote: > i am not sure on what version. May i ask the quick way on getting the > version number ? > > thanks. > > > On Fri, May 9, 2008 at 11:02 AM, BJ Freeman <[hidden email]> wrote: > >> what verion of the svn are you using >> trunk or release? >> can you include the log files? >> >> Tinee Valdez sent the following on 5/8/2008 7:57 PM: >> > Hi, >> > >> > Can anyone please help me or guide me on how to solve my issue on >> canceling >> > order items. It triggers a transaction timeout during cancel of a single >> > order item. The current size of my order item in the order is 95 order >> > items. I need to execute a cancel, add and update. It triggers >> unexpected >> > timeout result. Everything goes fine when the order item size is around >> 30 >> > items. >> > >> > Please help me. >> > >> > Thank you >> > >> > - TInee >> > >> >> > |
You should be able to find the name of the service that is causing the
timeout from the log. Then you can add to the service definition the trasaction-timeout attribute in order to increase the timeout for the service. This should fix the error; however it would be useful to improve the service performance... but this would be longer. Jacopo On May 9, 2008, at 6:01 AM, Tinee Valdez wrote: > I tried checking the svn version but i guess i am not able to > retrieve it. > My database is mysql and with default mysql settings. Under normal > circumstances should my setup work correctly on update/cancel > operations > even if i have 100 plus order items under an order. Sorry i am not > able to > provide the log file. I will try to recreate a log again. > > > Thanks > > Tinee > > On Fri, May 9, 2008 at 11:42 AM, Tinee Valdez > <[hidden email]> wrote: > >> i am not sure on what version. May i ask the quick way on getting the >> version number ? >> >> thanks. >> >> >> On Fri, May 9, 2008 at 11:02 AM, BJ Freeman <[hidden email]> >> wrote: >> >>> what verion of the svn are you using >>> trunk or release? >>> can you include the log files? >>> >>> Tinee Valdez sent the following on 5/8/2008 7:57 PM: >>>> Hi, >>>> >>>> Can anyone please help me or guide me on how to solve my issue on >>> canceling >>>> order items. It triggers a transaction timeout during cancel of a >>>> single >>>> order item. The current size of my order item in the order is 95 >>>> order >>>> items. I need to execute a cancel, add and update. It triggers >>> unexpected >>>> timeout result. Everything goes fine when the order item size is >>>> around >>> 30 >>>> items. >>>> >>>> Please help me. >>>> >>>> Thank you >>>> >>>> - TInee >>>> >>> >>> >> |
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