It would just be a new payment issued from you to the customer. This is better anyway as you’d want it to be in a separate account for returned payments/bad debts for your accountant to track.
--P
> On Mar 30, 2018, at 7:40 AM, <
[hidden email]> <
[hidden email]> wrote:
>
> How does the system handle a charge back of a customer payment that has
> been confirmed? Sometimes chargebacks don't happen until months after
> an invoice has been paid. I noticed you no longer have the ability to
> void the payment after it has been confirmed.
>
> Thanks,
>
> James
Locked
