Customer Return invoice and credit Note invoice

[Malin Nicolas]

Hi all,

At present, credit note is managed by Customer Return Invoice
(CUST_RTN_INVOICE) and generated by an order return process.
if I am not mistaken, I didn't found how to generate a Credit Note from
an existing invoice. Is Credit Note different than Customer Return or is
same notion (My poor english limit me, for french : est ce que l'Avoir
correspond à la notion même notion portée par le type de facture
"Articles retournés").

If is same notion, I have created a patch to generate a Customer Return
from a sale invoice but the copyInvoice service and I will open a jira
to submit it. Else it will imply to add a new invoice type.

your suggests ?


Nicolas


--
Nicolas MALIN
Consultant
Tél : [phone]
Site projet : http://www.neogia.org/
-------
Société LibrenBerry
Tél : [phone]
Site : http://www.librenberry.net/

[Pierre Smits]

Nicolas,

The credit note is different to the Customer Return as it goes beyond just
the return of goods or the order return process. A credit note can also be
issued due to stating wrong prices on an invoice (as opposed to what has
been agreed upon in contracts). It might the result of a renegotiation on
pricing (effectively leading to a discount on past invoicing) It might also
be the result of resolving a dispute of another kind between supplier and
customer.

Regading which JIRA Issue have you created a patch? So I can have a look
and test.

Regards,

Pierre

2012/4/30 Nicolas Malin <[hidden email]>

> Hi all,
>
> At present, credit note is managed by Customer Return Invoice
> (CUST_RTN_INVOICE) and generated by an order return process.
> if I am not mistaken, I didn't found how to generate a Credit Note from an
> existing invoice. Is Credit Note different than Customer Return or is same
> notion (My poor english limit me, for french : est ce que l'Avoir
> correspond à la notion même notion portée par le type de facture "Articles
> retournés").
>
> If is same notion, I have created a patch to generate a Customer Return
> from a sale invoice but the copyInvoice service and I will open a jira to
> submit it. Else it will imply to add a new invoice type.
>
> your suggests ?
>
>
> Nicolas
>
>
> --
> Nicolas MALIN
> Consultant
> Tél : [phone]
> Site projet : http://www.neogia.org/
> -------
> Société LibrenBerry
> Tél : [phone]
> Site : http://www.librenberry.net/
>
>

[Malin Nicolas]

Le 30/04/2012 18:40, Pierre Smits a écrit :
> Nicolas,
>
> The credit note is different to the Customer Return as it goes beyond just
> the return of goods or the order return process. A credit note can also be
> issued due to stating wrong prices on an invoice (as opposed to what has
> been agreed upon in contracts). It might the result of a renegotiation on
> pricing (effectively leading to a discount on past invoicing) It might also
> be the result of resolving a dispute of another kind between supplier and
> customer.
Right, but in french it's the same notion : Avoir ;)

I open a Jira  : https://issues.apache.org/jira/browse/OFBIZ-4848

Thanks for your comments pierre.

>
> Regading which JIRA Issue have you created a patch? So I can have a look
> and test.
>
> Regards,
>
> Pierre
>
> 2012/4/30 Nicolas Malin<[hidden email]>
>
>> Hi all,
>>
>> At present, credit note is managed by Customer Return Invoice
>> (CUST_RTN_INVOICE) and generated by an order return process.
>> if I am not mistaken, I didn't found how to generate a Credit Note from an
>> existing invoice. Is Credit Note different than Customer Return or is same
>> notion (My poor english limit me, for french : est ce que l'Avoir
>> correspond à la notion même notion portée par le type de facture "Articles
>> retournés").
>>
>> If is same notion, I have created a patch to generate a Customer Return
>> from a sale invoice but the copyInvoice service and I will open a jira to
>> submit it. Else it will imply to add a new invoice type.
>>
>> your suggests ?
>>
>>
>> Nicolas
>>
>>
>> --
>> Nicolas MALIN
>> Consultant
>> Tél : [phone]
>> Site projet : http://www.neogia.org/
>> -------
>> Société LibrenBerry
>> Tél : [phone]
>> Site : http://www.librenberry.net/
>>
>>

--
Nicolas MALIN
Consultant
Tél : [phone]
Site projet : http://www.neogia.org/
-------
Société LibrenBerry
Tél : [phone]
Site : http://www.librenberry.net/