Default GL account for payment method

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Default GL account for payment method

masionas
Hello Guys,

Have a bit of strange behavior. I have set up in the GL settings  mapping for method "EXT_OFFLINE" (Offline Payment)to be posted to account number 111100 (General Checking Account).  However, when I receive customer payment with method type EXT_OFFLINE it posts it to "UNDEPOSITED RECEIPTS". What I am missing?

Thanks for any help in advance.
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Re: Default GL account for payment method

Sharan-F
Hi

I did a quick test of this on the latest Hotwax Demo. Below is a list of the steps I followed.

1. In the GL Account Defaults I changed 'Offline Payment' to post to the General Checking Account.

2. I then created an order for DemoCustomer used 'COD/Mail Check' as the payment method on checkout.

3. When I viewed the order it said  that it was an 'Offline Payment' with the address to post the check to.

4. I then tried to 'Receive Payment' using the order view screen (and this is where I think the problem is.... there is no 'Offline Payment' option here.)

All the options on the 'Receive Payment' screen have their default mappings using the GL Account defaults for Payment Method Id/GL Account Id but all the things you can select on the screen to receive the payment (Cash, Company Check, Certified Check, Personal Check, COD, ebay, Money Order) are all mapped to Undeposited Receipts.

I think if there was a specific 'Offline Payment' field on the Receive Payment screen then your mapping would work.

Hope this helps.

Thanks
Sharan

masionas wrote
Hello Guys,

Have a bit of strange behavior. I have set up in the GL settings  mapping for method "EXT_OFFLINE" (Offline Payment)to be posted to account number 111100 (General Checking Account).  However, when I receive customer payment with method type EXT_OFFLINE it posts it to "UNDEPOSITED RECEIPTS". What I am missing?

Thanks for any help in advance.
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Re: Default GL account for payment method

masionas
Hi Sharan,

Thank you for looking into this. I think the confusion comes from that there are TWO places where the mapping is defined.

1) https://localhost:8443/accounting/control/editPaymentMethodType
2) https://localhost:8443/accounting/control/GlAccountNrPaymentMethod?organizationPartyId=Company