Ecommerce new order - Payment Declined

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Ecommerce new order - Payment Declined

lshein
In the ecommerce application; during the check out process if the payment
method of the new order is declined, although the application correctly
redirects the shopper back to the select a payment method screen an order is
still generated in created status. If the shopper then selects a valid
payment method and proceeds to checkout a second order is then generated in
approved status.

 

Is there a setting in the product store to not generate the first order when
a payment is declined or simply add the second payment method to the
original order and mark the order approved at this point.

 

 

Thank You

 

Len Shein

 

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