Exchanges
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I haven't fully looked into it yet myself, but I'm told that OFBiz does
not have exchange functionality. However, my understanding is that you can do replacements. I will look into it in the meantime, but if OFBiz does support exchanges, can someone point me in the right direction (docs, ML, etc...)? Thanks. |
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OFBiz does support various things that could be called an "Exchange". Usually this is done as a return for in-store credit, and then the customer can place whatever order they would like. A CSR could also do this on behalf of a customer without the customer having to place the actual order. Typically the return for replacement is for the same item and not exchanging for a different item, but with a little playing it could easily be used way... it's just more complicated since an exchange for a different item usually results in a credit to, or balance due from, the customer. -David On Mar 19, 2009, at 9:29 AM, Sanders, Brian wrote: > I haven't fully looked into it yet myself, but I'm told that OFBiz > does > not have exchange functionality. However, my understanding is that you > can do replacements. I will look into it in the meantime, but if OFBiz > does support exchanges, can someone point me in the right direction > (docs, ML, etc...)? Thanks. > |
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So, here's the idea I want to try out:
1. I made an "Exchange" ReturnType 2. I made an "Exchange" OrderType 3. I added a "referenceProductId" relation to ReturnItem 4. I will probably add a "referenceQuantity" field to ReturnItem as well In the return screen, if you select "Exchange", then the user will be asked for the product/quantity of the replacement item. Accepting the return will function just like a replace, except the item/quantity will be pulled from the new fields. I just wanted to get some feedback as to whether or not this seems like a good design. I feel that the logic is ok, but I'm unsure if adding the reference fields to ReturnItem is the proper way to add the feature. I just don't want to paint myself (or anyone else) into this corner where you have to add fields to entity to add a similar feature. Thanks. -----Original Message----- From: David E Jones [mailto:[hidden email]] Sent: Thursday, March 19, 2009 3:52 PM To: [hidden email] Subject: Re: Exchanges OFBiz does support various things that could be called an "Exchange". Usually this is done as a return for in-store credit, and then the customer can place whatever order they would like. A CSR could also do this on behalf of a customer without the customer having to place the actual order. Typically the return for replacement is for the same item and not exchanging for a different item, but with a little playing it could easily be used way... it's just more complicated since an exchange for a different item usually results in a credit to, or balance due from, the customer. -David On Mar 19, 2009, at 9:29 AM, Sanders, Brian wrote: > I haven't fully looked into it yet myself, but I'm told that OFBiz > does > not have exchange functionality. However, my understanding is that you > can do replacements. I will look into it in the meantime, but if OFBiz > does support exchanges, can someone point me in the right direction > (docs, ML, etc...)? Thanks. > |
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What does it do if the new product costs more or less than the old? -David On Mar 24, 2009, at 11:51 AM, Sanders, Brian wrote: > So, here's the idea I want to try out: > 1. I made an "Exchange" ReturnType > 2. I made an "Exchange" OrderType > 3. I added a "referenceProductId" relation to ReturnItem > 4. I will probably add a "referenceQuantity" field to ReturnItem as > well > > In the return screen, if you select "Exchange", then the user will be > asked for the product/quantity of the replacement item. Accepting the > return will function just like a replace, except the item/quantity > will > be pulled from the new fields. > > I just wanted to get some feedback as to whether or not this seems > like > a good design. I feel that the logic is ok, but I'm unsure if adding > the > reference fields to ReturnItem is the proper way to add the feature. I > just don't want to paint myself (or anyone else) into this corner > where > you have to add fields to entity to add a similar feature. Thanks. > > -----Original Message----- > From: David E Jones [mailto:[hidden email]] > Sent: Thursday, March 19, 2009 3:52 PM > To: [hidden email] > Subject: Re: Exchanges > > > OFBiz does support various things that could be called an "Exchange". > Usually this is done as a return for in-store credit, and then the > customer can place whatever order they would like. A CSR could also do > this on behalf of a customer without the customer having to place the > actual order. > > Typically the return for replacement is for the same item and not > exchanging for a different item, but with a little playing it could > easily be used way... it's just more complicated since an exchange for > a different item usually results in a credit to, or balance due from, > the customer. > > -David > > > On Mar 19, 2009, at 9:29 AM, Sanders, Brian wrote: > >> I haven't fully looked into it yet myself, but I'm told that OFBiz >> does >> not have exchange functionality. However, my understanding is that >> you >> can do replacements. I will look into it in the meantime, but if >> OFBiz >> does support exchanges, can someone point me in the right direction >> (docs, ML, etc...)? Thanks. >> > |
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To keep things simple in this case, you may only exchange for an item of
equal value (ie. different size/color). -----Original Message----- From: David E Jones [mailto:[hidden email]] Sent: Tuesday, March 24, 2009 2:51 PM To: [hidden email] Subject: Re: Exchanges What does it do if the new product costs more or less than the old? -David On Mar 24, 2009, at 11:51 AM, Sanders, Brian wrote: > So, here's the idea I want to try out: > 1. I made an "Exchange" ReturnType > 2. I made an "Exchange" OrderType > 3. I added a "referenceProductId" relation to ReturnItem > 4. I will probably add a "referenceQuantity" field to ReturnItem as > well > > In the return screen, if you select "Exchange", then the user will be > asked for the product/quantity of the replacement item. Accepting the > return will function just like a replace, except the item/quantity > will > be pulled from the new fields. > > I just wanted to get some feedback as to whether or not this seems > like > a good design. I feel that the logic is ok, but I'm unsure if adding > the > reference fields to ReturnItem is the proper way to add the feature. I > just don't want to paint myself (or anyone else) into this corner > where > you have to add fields to entity to add a similar feature. Thanks. > > -----Original Message----- > From: David E Jones [mailto:[hidden email]] > Sent: Thursday, March 19, 2009 3:52 PM > To: [hidden email] > Subject: Re: Exchanges > > > OFBiz does support various things that could be called an "Exchange". > Usually this is done as a return for in-store credit, and then the > customer can place whatever order they would like. A CSR could also do > this on behalf of a customer without the customer having to place the > actual order. > > Typically the return for replacement is for the same item and not > exchanging for a different item, but with a little playing it could > easily be used way... it's just more complicated since an exchange for > a different item usually results in a credit to, or balance due from, > the customer. > > -David > > > On Mar 19, 2009, at 9:29 AM, Sanders, Brian wrote: > >> I haven't fully looked into it yet myself, but I'm told that OFBiz >> does >> not have exchange functionality. However, my understanding is that >> you >> can do replacements. I will look into it in the meantime, but if >> OFBiz >> does support exchanges, can someone point me in the right direction >> (docs, ML, etc...)? Thanks. >> > |
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Hash: SHA1 it would seem that you can model after the return services to credit the product to an partyid attached to a account and one that fills in the data and send them to the order entry screen. if the exchange item is more then the customer is charged extra amount if the exchange item is less then the customer has a credit for the next order. this could be expanded to have option as to how to handle the credit. Sanders, Brian sent the following on 3/24/2009 1:22 PM: > To keep things simple in this case, you may only exchange for an item of > equal value (ie. different size/color). > > -----Original Message----- > From: David E Jones [mailto:[hidden email]] > Sent: Tuesday, March 24, 2009 2:51 PM > To: [hidden email] > Subject: Re: Exchanges > > > What does it do if the new product costs more or less than the old? > > -David > > > On Mar 24, 2009, at 11:51 AM, Sanders, Brian wrote: > >> So, here's the idea I want to try out: >> 1. I made an "Exchange" ReturnType >> 2. I made an "Exchange" OrderType >> 3. I added a "referenceProductId" relation to ReturnItem >> 4. I will probably add a "referenceQuantity" field to ReturnItem as >> well >> >> In the return screen, if you select "Exchange", then the user will be >> asked for the product/quantity of the replacement item. Accepting the >> return will function just like a replace, except the item/quantity >> will >> be pulled from the new fields. >> >> I just wanted to get some feedback as to whether or not this seems >> like >> a good design. I feel that the logic is ok, but I'm unsure if adding >> the >> reference fields to ReturnItem is the proper way to add the feature. I >> just don't want to paint myself (or anyone else) into this corner >> where >> you have to add fields to entity to add a similar feature. Thanks. >> >> -----Original Message----- >> From: David E Jones [mailto:[hidden email]] >> Sent: Thursday, March 19, 2009 3:52 PM >> To: [hidden email] >> Subject: Re: Exchanges >> >> >> OFBiz does support various things that could be called an "Exchange". >> Usually this is done as a return for in-store credit, and then the >> customer can place whatever order they would like. A CSR could also do >> this on behalf of a customer without the customer having to place the >> actual order. >> >> Typically the return for replacement is for the same item and not >> exchanging for a different item, but with a little playing it could >> easily be used way... it's just more complicated since an exchange for >> a different item usually results in a credit to, or balance due from, >> the customer. >> >> -David >> >> >> On Mar 19, 2009, at 9:29 AM, Sanders, Brian wrote: >> >>> I haven't fully looked into it yet myself, but I'm told that OFBiz >>> does >>> not have exchange functionality. However, my understanding is that >>> you >>> can do replacements. I will look into it in the meantime, but if >>> OFBiz >>> does support exchanges, can someone point me in the right direction >>> (docs, ML, etc...)? Thanks. >>> > > > Version: GnuPG v1.4.6 (MingW32) Comment: Using GnuPG with Mozilla - http://enigmail.mozdev.org iD8DBQFJyUdjrP3NbaWWqE4RAlKSAJsHpx62c8C3INd1CQijxhFWZbB59QCaAmor Lg8k1QkkwjO9dX0RCGX5aJY= =iuCM -----END PGP SIGNATURE----- |
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