Gift card processor error
Locked
 
|
Hi,
While using gift card as a payment method for doing payments in ecommerce application, I m getting the following errors: "The Following Occurred: Problem connecting to payment processor; we will continue to retry and notify you by email." Plz reply as soon as possible. |
|
|
Hi Rupinder,
If you want to avoid this error you have to create financial account with the same Fin Account Code as the gift card number. https://demo.hotwaxmedia.com/accounting/control/EditFinAccount You need positive and sufficient fin account balance. To achieve this create deposit or adjustment transaction to the fin account: https://demo.hotwaxmedia.com/accounting/control/EditFinAccountTrans?finAccountId=10000 Hope this helps. Regards, Rashko Rejmer On Wed, 2008-01-16 at 23:14 -0800, Rupinder wrote: > Hi, > While using gift card as a payment method for doing payments in ecommerce > application, I m getting the following errors: > > "The Following Occurred: > > Problem connecting to payment processor; we will continue to retry and > notify you by email." > > > Plz reply as soon as possible. |
|
|
I cannot believe I cannot figure this out, but all I want to do is create a
login user, i.e. someone who can log into WebTools and work there. I created a new Party using the Party screen, but for the life of me, I cannot figure out how to associate it with a login. I know how to do it using seed xml files, but I want to allow the user to create his own using the app. Can someone point me to the screen to create one? Skip No virus found in this outgoing message. Checked by AVG Free Edition. Version: 7.5.516 / Virus Database: 269.19.5/1228 - Release Date: 1/16/2008 9:01 AM |
|
|
Open the Party profile (where you see all the party details) and look
for a section User Name(s). It is some where middle of the page. Click on the link "Create New" which is on the extreme right of that section. Raj skip@thedevers wrote: > I cannot believe I cannot figure this out, but all I want to do is create a > login user, i.e. someone who can log into WebTools and work there. > > I created a new Party using the Party screen, but for the life of me, I > cannot figure out how to associate it with a login. > > I know how to do it using seed xml files, but I want to allow the user to > create his own using the app. > > Can someone point me to the screen to create one? > > Skip > No virus found in this outgoing message. > Checked by AVG Free Edition. > Version: 7.5.516 / Virus Database: 269.19.5/1228 - Release Date: 1/16/2008 > 9:01 AM > > > |
|
|
and add to the login the permission group admin or a lesser permission
of WEEBTOOLS to limit them to the webtools. Raj Saini sent the following on 1/17/2008 7:13 PM: > Open the Party profile (where you see all the party details) and look > for a section User Name(s). It is some where middle of the page. Click > on the link "Create New" which is on the extreme right of that section. > > Raj > > skip@thedevers wrote: >> I cannot believe I cannot figure this out, but all I want to do is >> create a >> login user, i.e. someone who can log into WebTools and work there. >> >> I created a new Party using the Party screen, but for the life of me, I >> cannot figure out how to associate it with a login. >> >> I know how to do it using seed xml files, but I want to allow the user to >> create his own using the app. >> >> Can someone point me to the screen to create one? >> >> Skip >> No virus found in this outgoing message. >> Checked by AVG Free Edition. >> Version: 7.5.516 / Virus Database: 269.19.5/1228 - Release Date: >> 1/16/2008 >> 9:01 AM >> >> >> > > > > |
|
|
In reply to this post by Rashko Rejmer
Hi,
I am getting another error when using gift card as a payment method for doing payments in ecommerce application: "Error in authOrderPayments service: org.ofbiz.service.GenericServiceException: Could not commit transaction for service [authOrderPayments] call: Roll back error, could not commit transaction, was rolled back instead because of: Service Error [authOrderPaymentPreference]: Error processing payment authorization: org.ofbiz.base.util.GeneralException: Problems invoking payment processor! Will retry later. Order ID is: [WSCO10092 (Service target threw an unexpected exception (null)) (Could not commit transaction for service [authOrderPayments] call: Roll back error, could not commit transaction, was rolled back instead because of: Service Error [authOrderPaymentPreference]: Error processing payment authorization: org.ofbiz.base.util.GeneralException: Problems invoking payment processor! Will retry later. Order ID is: [WSCO10092 (Service target threw an unexpected exception (null)))" Plz help
|
|
|
Hi Rupinder,
I think that you have created fin account that has the same account code as the gift card that you use during the check out process. You get the second error because you do not have sufficient fin account balance to cover the amount of the order that you want to create. You have to create fin account transaction(of type Adjustment or Deposit) with greater amount than the order that you want to create. You can create fin account transaction from Accounting -> Financial Account -> chose your fin account -> Transactions -> add Adjustment or Deposit transaction. Regards, Rashko Rejmer On Thu, 2008-01-17 at 23:06 -0800, Rupinder wrote: > Hi, > I am getting another error when using gift card as a payment method for > doing payments in ecommerce > application: > > "Error in authOrderPayments service: > org.ofbiz.service.GenericServiceException: Could not commit transaction for > service [authOrderPayments] call: Roll back error, could not commit > transaction, was rolled back instead because of: Service Error > [authOrderPaymentPreference]: Error processing payment authorization: > org.ofbiz.base.util.GeneralException: Problems invoking payment processor! > Will retry later. Order ID is: [WSCO10092 (Service target threw an > unexpected exception (null)) (Could not commit transaction for service > [authOrderPayments] call: Roll back error, could not commit transaction, was > rolled back instead because of: Service Error [authOrderPaymentPreference]: > Error processing payment authorization: > org.ofbiz.base.util.GeneralException: Problems invoking payment processor! > Will retry later. Order ID is: [WSCO10092 (Service target threw an > unexpected exception (null)))" > > Plz help > > > Rashko Rejmer wrote: > > > > Hi Rupinder, > > > > If you want to avoid this error you have to create financial account > > with the same Fin Account Code as the gift card number. > > https://demo.hotwaxmedia.com/accounting/control/EditFinAccount > > > > You need positive and sufficient fin account balance. > > To achieve this create deposit or adjustment transaction to the fin > > account: > > https://demo.hotwaxmedia.com/accounting/control/EditFinAccountTrans?finAccountId=10000 > > > > Hope this helps. > > > > Regards, > > Rashko Rejmer > > > > > > On Wed, 2008-01-16 at 23:14 -0800, Rupinder wrote: > >> Hi, > >> While using gift card as a payment method for doing payments in ecommerce > >> application, I m getting the following errors: > >> > >> "The Following Occurred: > >> > >> Problem connecting to payment processor; we will continue to retry and > >> notify you by email." > >> > >> > >> Plz reply as soon as possible. > > > > > > > |
|
|
In reply to this post by rajsaini
Thanks Raj
Can't believe I missed that Skip -----Original Message----- From: Raj Saini [mailto:[hidden email]] Sent: Thursday, January 17, 2008 7:13 PM To: [hidden email] Subject: Re: How to create a login user Open the Party profile (where you see all the party details) and look for a section User Name(s). It is some where middle of the page. Click on the link "Create New" which is on the extreme right of that section. Raj skip@thedevers wrote: > I cannot believe I cannot figure this out, but all I want to do is create a > login user, i.e. someone who can log into WebTools and work there. > > I created a new Party using the Party screen, but for the life of me, I > cannot figure out how to associate it with a login. > > I know how to do it using seed xml files, but I want to allow the user to > create his own using the app. > > Can someone point me to the screen to create one? > > Skip > No virus found in this outgoing message. > Checked by AVG Free Edition. > Version: 7.5.516 / Virus Database: 269.19.5/1228 - Release Date: 1/16/2008 > 9:01 AM > > > No virus found in this incoming message. Checked by AVG Free Edition. Version: 7.5.516 / Virus Database: 269.19.5/1228 - Release Date: 1/16/2008 9:01 AM No virus found in this outgoing message. Checked by AVG Free Edition. Version: 7.5.516 / Virus Database: 269.19.5/1228 - Release Date: 1/16/2008 9:01 AM |
|
|
In reply to this post by Rashko Rejmer
I am again getting the error.
Can you plz tell me the steps or procedure in detail, for creating and using gift card. Starting from beginning: I have created a gift card for a user, with the following: Card Number: 12345 Pin Number:123 Now what are the next steps, Please tell in detail if possible.
|
|
|
Hi Rupinder,
Could you tell me if you are using the OFBiz demo data? If you have customized data it is possible that you have to correct some of your settings(e.g product store settings etc.). First it depends for witch store you are creating the order. If you are using the OFBiz E-Commerce Store here you can find the list of services that will be used for authorization and capturing of the gift card payments: https://demo.hotwaxmedia.com/catalog/control/EditProductStorePaySetup?productStoreId=9000 Authorization: ofbGcAuthorize service Capturing: ofbGcProcessor service The best way is to go through the code of these services. This way you will be familiar with all required settings to get successful GC payment processing. The second place where you have to make settings if you are using your data(not OFBiz demo data) is "Product Store Financial Account Settings" screen: https://demo.hotwaxmedia.com/catalog/control/EditProductStoreFinAccountSettings?productStoreId=9000 Here you should have one record with "Fin Account Type Id" = Gift Certificate. Require Pin Code = Y/N - if set to Y the gift card pin code will be compared to fin account pin code(they should be equal) Steps to use GC with OFBiz demo data: After you create GC for a party(e.g for DemoCustCompany) with Card Number: 12345 and Pin Number:123 then: - Create Financial Account: https://demo.hotwaxmedia.com/accounting/control/EditFinAccount Fin Account Type Id = Gift Certificate Status = Active Fin Account Code = 12345 Fin Account Pin = 123 - Create Fin Account Transaction: https://demo.hotwaxmedia.com/accounting/control/EditFinAccountTrans?finAccountId=10010 Fin Account Trans Type Id = Deposit Amount = 1000 (this amount should be grated that the order total) After that Fin Account available balance will be 1000. You can check this here: https://demo.hotwaxmedia.com/accounting/control/EditFinAccount?finAccountId=10000 - field "Available Balance". Then you are ready to create order and to specify the GC as a payment method. Hope this helps. Regards, Rashko Rejmer On Mon, 2008-01-21 at 03:02 -0800, Rupinder wrote: > I am again getting the error. > > Can you plz tell me the steps or procedure in detail, for creating and using > gift card. > > Starting from beginning: > I have created a gift card for a user, with the following: > Card Number: 12345 > Pin Number:123 > > Now what are the next steps, Please tell in detail if possible. > > > Rashko Rejmer wrote: > > > > Hi Rupinder, > > > > I think that you have created fin account that has the same account code > > as the gift card that you use during the check out process. > > > > You get the second error because you do not have sufficient fin account > > balance to cover the amount of the order that you want to create. > > > > You have to create fin account transaction(of type Adjustment or > > Deposit) with greater amount than the order that you want to create. > > You can create fin account transaction from > > Accounting -> Financial Account -> chose your fin account -> > > Transactions -> add Adjustment or Deposit transaction. > > > > Regards, > > Rashko Rejmer > > > > > > On Thu, 2008-01-17 at 23:06 -0800, Rupinder wrote: > >> Hi, > >> I am getting another error when using gift card as a payment method for > >> doing payments in ecommerce > >> application: > >> > >> "Error in authOrderPayments service: > >> org.ofbiz.service.GenericServiceException: Could not commit transaction > >> for > >> service [authOrderPayments] call: Roll back error, could not commit > >> transaction, was rolled back instead because of: Service Error > >> [authOrderPaymentPreference]: Error processing payment authorization: > >> org.ofbiz.base.util.GeneralException: Problems invoking payment > >> processor! > >> Will retry later. Order ID is: [WSCO10092 (Service target threw an > >> unexpected exception (null)) (Could not commit transaction for service > >> [authOrderPayments] call: Roll back error, could not commit transaction, > >> was > >> rolled back instead because of: Service Error > >> [authOrderPaymentPreference]: > >> Error processing payment authorization: > >> org.ofbiz.base.util.GeneralException: Problems invoking payment > >> processor! > >> Will retry later. Order ID is: [WSCO10092 (Service target threw an > >> unexpected exception (null)))" > >> > >> Plz help > >> > >> > >> Rashko Rejmer wrote: > >> > > >> > Hi Rupinder, > >> > > >> > If you want to avoid this error you have to create financial account > >> > with the same Fin Account Code as the gift card number. > >> > https://demo.hotwaxmedia.com/accounting/control/EditFinAccount > >> > > >> > You need positive and sufficient fin account balance. > >> > To achieve this create deposit or adjustment transaction to the fin > >> > account: > >> > > >> https://demo.hotwaxmedia.com/accounting/control/EditFinAccountTrans?finAccountId=10000 > >> > > >> > Hope this helps. > >> > > >> > Regards, > >> > Rashko Rejmer > >> > > >> > > >> > On Wed, 2008-01-16 at 23:14 -0800, Rupinder wrote: > >> >> Hi, > >> >> While using gift card as a payment method for doing payments in > >> ecommerce > >> >> application, I m getting the following errors: > >> >> > >> >> "The Following Occurred: > >> >> > >> >> Problem connecting to payment processor; we will continue to retry and > >> >> notify you by email." > >> >> > >> >> > >> >> Plz reply as soon as possible. > >> > > >> > > >> > > >> > > > > > > > |
Re: Gift card processor error
Administrator
|
Rashko,
I made a tip from your explanations : http://docs.ofbiz.org/display/OFBIZ/FAQ+-+Tips+-+Tricks+-+Cookbook+-+HowTo#FAQ-Tips-Tricks-Cookbook-HowTo-giftcard Thanks Jacques From: "Rashko Rejmer" <[hidden email]> > Hi Rupinder, > > Could you tell me if you are using the OFBiz demo data? If you have > customized data it is possible that you have to correct some of your > settings(e.g product store settings etc.). > > First it depends for witch store you are creating the order. If you are > using the OFBiz E-Commerce Store here you can find the list of services > that will be used for authorization and capturing of the gift card > payments: > https://demo.hotwaxmedia.com/catalog/control/EditProductStorePaySetup?productStoreId=9000 > Authorization: ofbGcAuthorize service > Capturing: ofbGcProcessor service > The best way is to go through the code of these services. This way you > will be familiar with all required settings to get successful GC payment > processing. > > The second place where you have to make settings if you are using your > data(not OFBiz demo data) is "Product Store Financial Account Settings" > screen: > https://demo.hotwaxmedia.com/catalog/control/EditProductStoreFinAccountSettings?productStoreId=9000 > Here you should have one record with "Fin Account Type Id" = Gift > Certificate. > Require Pin Code = Y/N - if set to Y the gift card pin code will be > compared to fin account pin code(they should be equal) > > Steps to use GC with OFBiz demo data: > After you create GC for a party(e.g for DemoCustCompany) with Card > Number: 12345 and Pin Number:123 then: > - Create Financial Account: > https://demo.hotwaxmedia.com/accounting/control/EditFinAccount > Fin Account Type Id = Gift Certificate > Status = Active > Fin Account Code = 12345 > Fin Account Pin = 123 > - Create Fin Account Transaction: > https://demo.hotwaxmedia.com/accounting/control/EditFinAccountTrans?finAccountId=10010 > Fin Account Trans Type Id = Deposit > Amount = 1000 (this amount should be grated that the order total) > > After that Fin Account available balance will be 1000. You can check > this here: > https://demo.hotwaxmedia.com/accounting/control/EditFinAccount?finAccountId=10000 - field "Available Balance". > > Then you are ready to create order and to specify the GC as a payment > method. > Hope this helps. > > Regards, > Rashko Rejmer > > > On Mon, 2008-01-21 at 03:02 -0800, Rupinder wrote: >> I am again getting the error. >> >> Can you plz tell me the steps or procedure in detail, for creating and using >> gift card. >> >> Starting from beginning: >> I have created a gift card for a user, with the following: >> Card Number: 12345 >> Pin Number:123 >> >> Now what are the next steps, Please tell in detail if possible. >> >> >> Rashko Rejmer wrote: >> > >> > Hi Rupinder, >> > >> > I think that you have created fin account that has the same account code >> > as the gift card that you use during the check out process. >> > >> > You get the second error because you do not have sufficient fin account >> > balance to cover the amount of the order that you want to create. >> > >> > You have to create fin account transaction(of type Adjustment or >> > Deposit) with greater amount than the order that you want to create. >> > You can create fin account transaction from >> > Accounting -> Financial Account -> chose your fin account -> >> > Transactions -> add Adjustment or Deposit transaction. >> > >> > Regards, >> > Rashko Rejmer >> > >> > >> > On Thu, 2008-01-17 at 23:06 -0800, Rupinder wrote: >> >> Hi, >> >> I am getting another error when using gift card as a payment method for >> >> doing payments in ecommerce >> >> application: >> >> >> >> "Error in authOrderPayments service: >> >> org.ofbiz.service.GenericServiceException: Could not commit transaction >> >> for >> >> service [authOrderPayments] call: Roll back error, could not commit >> >> transaction, was rolled back instead because of: Service Error >> >> [authOrderPaymentPreference]: Error processing payment authorization: >> >> org.ofbiz.base.util.GeneralException: Problems invoking payment >> >> processor! >> >> Will retry later. Order ID is: [WSCO10092 (Service target threw an >> >> unexpected exception (null)) (Could not commit transaction for service >> >> [authOrderPayments] call: Roll back error, could not commit transaction, >> >> was >> >> rolled back instead because of: Service Error >> >> [authOrderPaymentPreference]: >> >> Error processing payment authorization: >> >> org.ofbiz.base.util.GeneralException: Problems invoking payment >> >> processor! >> >> Will retry later. Order ID is: [WSCO10092 (Service target threw an >> >> unexpected exception (null)))" >> >> >> >> Plz help >> >> >> >> >> >> Rashko Rejmer wrote: >> >> > >> >> > Hi Rupinder, >> >> > >> >> > If you want to avoid this error you have to create financial account >> >> > with the same Fin Account Code as the gift card number. >> >> > https://demo.hotwaxmedia.com/accounting/control/EditFinAccount >> >> > >> >> > You need positive and sufficient fin account balance. >> >> > To achieve this create deposit or adjustment transaction to the fin >> >> > account: >> >> > >> >> https://demo.hotwaxmedia.com/accounting/control/EditFinAccountTrans?finAccountId=10000 >> >> > >> >> > Hope this helps. >> >> > >> >> > Regards, >> >> > Rashko Rejmer >> >> > >> >> > >> >> > On Wed, 2008-01-16 at 23:14 -0800, Rupinder wrote: >> >> >> Hi, >> >> >> While using gift card as a payment method for doing payments in >> >> ecommerce >> >> >> application, I m getting the following errors: >> >> >> >> >> >> "The Following Occurred: >> >> >> >> >> >> Problem connecting to payment processor; we will continue to retry and >> >> >> notify you by email." >> >> >> >> >> >> >> >> >> Plz reply as soon as possible. >> >> > >> >> > >> >> > >> >> >> > >> > >> > >> > |
«
Return to OFBiz - User
|
1 view|%1 views
| Free forum by Nabble | Edit this page |