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Fix #1: Empty the Deleted Items Folder
When you delete an email in Outlook, it is moved to the Deleted Items folder temporarily. So, if you don’t regularly empty the Deleted Items folder, it becomes large-sized and may cause errors, such as Outlook error 0x8004060c.
To empty the Deleted Items folder, follow these steps:
Open Outlook and go to File > Tools.
From the dropdown menu, select the option Empty Deleted Items Folder.
In the dialog box that opens, select Yes.
You can also configure Outlook to automatically empty the Deleted Items folder on a regular basis. To do so, follow these steps:
Go to File > Options, and open the Advanced
In the Outlook start and exit section, select the Empty Deleted Items folders when exiting Outlook option and click OK.
Fix #2: Compact Outlook Data File
When you delete items from your mailbox in Outlook, you may notice that the PST file size isn’t reduced. This is because, the deleted data is replaced with white space. To remove this white space, you need to compact the PST file.
To compact your Outlook Data File, follow these steps:
Open Outlook and go to File > Account Settings > Account Settings.
In the Account Settings window that opens, click the Data Files
Select the Outlook Data File that you want to compress and click the Settings
In the Outlook Data File window that opens, click the Compact Now Outlook will compact the file automatically.
Fix #3: Clean up your Mailbox
Certain emails take up more space in your mailbox than others. These emails generally have large attachments. You can use the Mailbox Cleanup function in Outlook to remove these emails. To do that, follow these steps:
Open Outlook and go to File > Info.
Open the Tools menu in the right pane and select the option Mailbox Cleanup.
In the Mailbox Cleanup window that opens, select the option Find items larger than and in the input field, select the appropriate value. Then click the Find The application will find and list emails of size greater than the value selected by you.
Check the emails and delete the ones that you don’t need. Now, try to send or receive emails and see if the 0x8004060c error is resolved.
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