How to modify received and rejected quantities of shipment receipts?

[Christian Carlow-OFBizzer]

Is there a way to modify the received and rejected quantities associated
with shipment receipts?  The company may receive pieces from the
supplier on one day but determine that some should be rejected on a
later date.  The company tracks supplier delivery dates so the shipment
receipt cannot be created on the date when the pieces are rejected
because the shipment received date would be considered incorrect.

I thought that the InventoryItem Physical Inventory Variance form would
handle this functionality but it doesn't seem sufficient because it
doesn't update the rejected quantity of the shipment receipt.  Has
anyone else encountered this problem?

[Christian Carlow-OFBizzer]

I suppose the alternative would be to have the users create the shipment
receipts on the day pieces are actually inspected and evaluated for
rejects but there would still exist the problem of having an incorrect
received date.  If this is the solution then a receiveDate field would
need to be available on the form to be set manually to reflect the
actual date received.  I'm not sure if it would be worth adding another
field to track the actual rejection date.

On 02/20/2014 10:45 AM, Christian Carlow wrote:

> Is there a way to modify the received and rejected quantities
> associated with shipment receipts?  The company may receive pieces
> from the supplier on one day but determine that some should be
> rejected on a later date.  The company tracks supplier delivery dates
> so the shipment receipt cannot be created on the date when the pieces
> are rejected because the shipment received date would be considered
> incorrect.
>
> I thought that the InventoryItem Physical Inventory Variance form
> would handle this functionality but it doesn't seem sufficient because
> it doesn't update the rejected quantity of the shipment receipt.  Has
> anyone else encountered this problem?

[Pierre Smits]

Christian,

Normally, when goods are received and subsequently rejected by the QA/QI
department an RGA/RMA needs to be negotiated with the supplier and
received. Otherwise there would not be any legal grounds for getting a
reimbursement for faulty products.

In the scenario you outlined the following could/would apply:

   - receive 100% of the goods and put in inventory
   - get RGA/RMA for faulty products
   - do a return for faulty products (state RGA/RMA)
   - get credit note or replacement products.

OOTB this functionality is available. Therefore no adjustments on entity
model are required.

Regards,

Pierre Smits

*ORRTIZ.COM <http://www.orrtiz.com>*
Services & Solutions for Cloud-
Based Manufacturing, Professional
Services and Retail & Trade
http://www.orrtiz.com

[Christian Carlow-OFBizzer]

Thanks Pierre,

Do you know the purpose of the rejected quantity field in the receiving
form since RMA is the correct way of returning items?

On 02/21/2014 05:04 AM, Pierre Smits wrote:

> Christian,
>
> Normally, when goods are received and subsequently rejected by the QA/QI
> department an RGA/RMA needs to be negotiated with the supplier and
> received. Otherwise there would not be any legal grounds for getting a
> reimbursement for faulty products.
>
> In the scenario you outlined the following could/would apply:
>
>     - receive 100% of the goods and put in inventory
>     - get RGA/RMA for faulty products
>     - do a return for faulty products (state RGA/RMA)
>     - get credit note or replacement products.
>
> OOTB this functionality is available. Therefore no adjustments on entity
> model are required.
>
> Regards,
>
> Pierre Smits
>
> *ORRTIZ.COM <http://www.orrtiz.com>*
> Services & Solutions for Cloud-
> Based Manufacturing, Professional
> Services and Retail & Trade
> http://www.orrtiz.com
>

[Pierre Smits]

Christian,

What screen/form/field are you referring to? Please state these as they
appear in the source.

Regards,

Pierre Smits

*ORRTIZ.COM <http://www.orrtiz.com>*
Services & Solutions for Cloud-
Based Manufacturing, Professional
Services and Retail & Trade
http://www.orrtiz.com


On Fri, Feb 21, 2014 at 1:26 PM, Christian Carlow <
[hidden email]> wrote:

> Thanks Pierre,
>
> Do you know the purpose of the rejected quantity field in the receiving
> form since RMA is the correct way of returning items?
>
>
> On 02/21/2014 05:04 AM, Pierre Smits wrote:
>
>> Christian,
>>
>> Normally, when goods are received and subsequently rejected by the QA/QI
>> department an RGA/RMA needs to be negotiated with the supplier and
>> received. Otherwise there would not be any legal grounds for getting a
>> reimbursement for faulty products.
>>
>> In the scenario you outlined the following could/would apply:
>>
>>     - receive 100% of the goods and put in inventory
>>     - get RGA/RMA for faulty products
>>     - do a return for faulty products (state RGA/RMA)
>>     - get credit note or replacement products.
>>
>>
>> OOTB this functionality is available. Therefore no adjustments on entity
>> model are required.
>>
>> Regards,
>>
>> Pierre Smits
>>
>> *ORRTIZ.COM <http://www.orrtiz.com>*
>>
>> Services & Solutions for Cloud-
>> Based Manufacturing, Professional
>> Services and Retail & Trade
>> http://www.orrtiz.com
>>
>>
>

[Pierre Smits]

Referring screens/forms fields as they appear in source helps others
understand what you are talking about.

Regards,

Pierre Smits

*ORRTIZ.COM <http://www.orrtiz.com>*
Services & Solutions for Cloud-
Based Manufacturing, Professional
Services and Retail & Trade
http://www.orrtiz.com

[Christian Carlow-OFBizzer]

Sorry Pierre,

Its the shipment receiving form: Facility -> Receive Inventory or:
https://demo-trunk.ofbiz.apache.org/facility/control/ReceiveInventory

It includes a quantityAccepted and quantityRejected field.

On 02/21/2014 06:39 AM, Pierre Smits wrote:

> Referring screens/forms fields as they appear in source helps others
> understand what you are talking about.
>
> Regards,
>
> Pierre Smits
>
> *ORRTIZ.COM <http://www.orrtiz.com>*
> Services & Solutions for Cloud-
> Based Manufacturing, Professional
> Services and Retail & Trade
> http://www.orrtiz.com
>

[Christian Carlow-OFBizzer]

Hey Pierre,

I just checked out the return/RMA form you suggested:
ordermgr/control/createReturnItems

And got this error when trying to create a return for a supplier order:
"The following required parameter is missing:
[createReturnItem.returnItemTypeId]"

The returnItemTypeId field is hidden in the form and the value set to
blank.  Shouldn't this field be available as a drop down field
referencing the ReturnItemType entity?

On 02/21/2014 07:16 AM, Christian Carlow wrote:

> Sorry Pierre,
>
> Its the shipment receiving form: Facility -> Receive Inventory or:
> https://demo-trunk.ofbiz.apache.org/facility/control/ReceiveInventory
>
> It includes a quantityAccepted and quantityRejected field.
>
> On 02/21/2014 06:39 AM, Pierre Smits wrote:
>> Referring screens/forms fields as they appear in source helps others
>> understand what you are talking about.
>>
>> Regards,
>>
>> Pierre Smits
>>
>> *ORRTIZ.COM <http://www.orrtiz.com>*
>> Services & Solutions for Cloud-
>> Based Manufacturing, Professional
>> Services and Retail & Trade
>> http://www.orrtiz.com
>>
>

[Christian Carlow-OFBizzer]

Nevermind,

It seems the returnItemTypeId is supposed to be hidden and set according
to the values listed in the ReturnItemTypeMap entity.  I haven't yet
determined why the value of the field is being set to blank yet.

On 02/21/2014 07:37 AM, Christian Carlow wrote:

> Hey Pierre,
>
> I just checked out the return/RMA form you suggested:
> ordermgr/control/createReturnItems
>
> And got this error when trying to create a return for a supplier
> order: "The following required parameter is missing:
> [createReturnItem.returnItemTypeId]"
>
> The returnItemTypeId field is hidden in the form and the value set to
> blank.  Shouldn't this field be available as a drop down field
> referencing the ReturnItemType entity?
>
> On 02/21/2014 07:16 AM, Christian Carlow wrote:
>> Sorry Pierre,
>>
>> Its the shipment receiving form: Facility -> Receive Inventory or:
>> https://demo-trunk.ofbiz.apache.org/facility/control/ReceiveInventory
>>
>> It includes a quantityAccepted and quantityRejected field.
>>
>> On 02/21/2014 06:39 AM, Pierre Smits wrote:
>>> Referring screens/forms fields as they appear in source helps others
>>> understand what you are talking about.
>>>
>>> Regards,
>>>
>>> Pierre Smits
>>>
>>> *ORRTIZ.COM <http://www.orrtiz.com>*
>>> Services & Solutions for Cloud-
>>> Based Manufacturing, Professional
>>> Services and Retail & Trade
>>> http://www.orrtiz.com
>>>
>>
>

[Christian Carlow-OFBizzer]

I've determined the why the returnItemTypeId is blank in the return/RMA
form.  There exist no record for the RAW_MATERIAL order item type in the
ReturnItemTypeMap entity.

On 02/21/2014 07:57 AM, Christian Carlow wrote:

> Nevermind,
>
> It seems the returnItemTypeId is supposed to be hidden and set
> according to the values listed in the ReturnItemTypeMap entity.  I
> haven't yet determined why the value of the field is being set to
> blank yet.
>
> On 02/21/2014 07:37 AM, Christian Carlow wrote:
>> Hey Pierre,
>>
>> I just checked out the return/RMA form you suggested:
>> ordermgr/control/createReturnItems
>>
>> And got this error when trying to create a return for a supplier
>> order: "The following required parameter is missing:
>> [createReturnItem.returnItemTypeId]"
>>
>> The returnItemTypeId field is hidden in the form and the value set to
>> blank.  Shouldn't this field be available as a drop down field
>> referencing the ReturnItemType entity?
>>
>> On 02/21/2014 07:16 AM, Christian Carlow wrote:
>>> Sorry Pierre,
>>>
>>> Its the shipment receiving form: Facility -> Receive Inventory or:
>>> https://demo-trunk.ofbiz.apache.org/facility/control/ReceiveInventory
>>>
>>> It includes a quantityAccepted and quantityRejected field.
>>>
>>> On 02/21/2014 06:39 AM, Pierre Smits wrote:
>>>> Referring screens/forms fields as they appear in source helps others
>>>> understand what you are talking about.
>>>>
>>>> Regards,
>>>>
>>>> Pierre Smits
>>>>
>>>> *ORRTIZ.COM <http://www.orrtiz.com>*
>>>> Services & Solutions for Cloud-
>>>> Based Manufacturing, Professional
>>>> Services and Retail & Trade
>>>> http://www.orrtiz.com
>>>>
>>>
>>
>

[Christian Carlow-OFBizzer]

I'll create a JIRA issue to add RAW_MATERIAL return functionality OOTB.

On 02/21/2014 08:04 AM, Christian Carlow wrote:

> I've determined the why the returnItemTypeId is blank in the
> return/RMA form.  There exist no record for the RAW_MATERIAL order
> item type in the ReturnItemTypeMap entity.
>
> On 02/21/2014 07:57 AM, Christian Carlow wrote:
>> Nevermind,
>>
>> It seems the returnItemTypeId is supposed to be hidden and set
>> according to the values listed in the ReturnItemTypeMap entity. I
>> haven't yet determined why the value of the field is being set to
>> blank yet.
>>
>> On 02/21/2014 07:37 AM, Christian Carlow wrote:
>>> Hey Pierre,
>>>
>>> I just checked out the return/RMA form you suggested:
>>> ordermgr/control/createReturnItems
>>>
>>> And got this error when trying to create a return for a supplier
>>> order: "The following required parameter is missing:
>>> [createReturnItem.returnItemTypeId]"
>>>
>>> The returnItemTypeId field is hidden in the form and the value set
>>> to blank.  Shouldn't this field be available as a drop down field
>>> referencing the ReturnItemType entity?
>>>
>>> On 02/21/2014 07:16 AM, Christian Carlow wrote:
>>>> Sorry Pierre,
>>>>
>>>> Its the shipment receiving form: Facility -> Receive Inventory or:
>>>> https://demo-trunk.ofbiz.apache.org/facility/control/ReceiveInventory
>>>>
>>>> It includes a quantityAccepted and quantityRejected field.
>>>>
>>>> On 02/21/2014 06:39 AM, Pierre Smits wrote:
>>>>> Referring screens/forms fields as they appear in source helps others
>>>>> understand what you are talking about.
>>>>>
>>>>> Regards,
>>>>>
>>>>> Pierre Smits
>>>>>
>>>>> *ORRTIZ.COM <http://www.orrtiz.com>*
>>>>> Services & Solutions for Cloud-
>>>>> Based Manufacturing, Professional
>>>>> Services and Retail & Trade
>>>>> http://www.orrtiz.com
>>>>>
>>>>
>>>
>>
>

[Pierre Smits]

Christian,

Thank you for creating the issue in JIRA.

Regards,

Pierre Smits

*ORRTIZ.COM <http://www.orrtiz.com>*
Services & Solutions for Cloud-
Based Manufacturing, Professional
Services and Retail & Trade
http://www.orrtiz.com