Is the Thai Airways Office in Sydney Helpful?

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Is the Thai Airways Office in Sydney Helpful?

Jameswalker9756
Hi everyone, I wanted to check if anyone here has experience with the Thai Airways Sydney Office in Australia. I usually book everything online, but sometimes that process feels a bit overwhelming, especially if I need to change flights or ask specific questions.

I’ve heard the Sydney office can help with bookings, ticket changes, baggage queries, and even requests like special meals or seat upgrades. That sounds convenient, but I’m wondering if it actually saves time compared to just calling customer service.

If you’ve visited the office, how did you find the experience? Were the staff friendly and efficient, and did they resolve your issues quickly? Or did it feel more like the same process as doing things online? I’d really appreciate any feedback before I decide to visit in person for my next trip.