[JIRA] Commented: (OFBIZ-741) Unable to refund order if payment preference is offline(cash/COD/paypal/worldpay)

Previous Topic Next Topic
 
classic Classic list List threaded Threaded
1 message Options
Reply | Threaded
Open this post in threaded view
|

[JIRA] Commented: (OFBIZ-741) Unable to refund order if payment preference is offline(cash/COD/paypal/worldpay)

JIRA jira@ofbiz.org
     [ http://jira.undersunconsulting.com/browse/OFBIZ-741?page=comments#action_13923 ]
     
Marco Risaliti commented on OFBIZ-741:
--------------------------------------

Hi Jacques,

can you tell us if we can close it ?

Thanks
Marco

> Unable to refund order if payment preference is offline(cash/COD/paypal/worldpay)
> ---------------------------------------------------------------------------------
>
>          Key: OFBIZ-741
>          URL: http://jira.undersunconsulting.com/browse/OFBIZ-741
>      Project: [OFBiz] Open For Business
>         Type: Bug
>   Components: order
>     Reporter: Jinsong Mu
>     Assignee: Jira Administrator

>
>
> if we set order one of  payment methods
> Mail Check/Money Order
> COD
> Pay With WorldPay
> Pay With PayPal
> and then refund the order. we will the such error:
>     * ERROR: Could not complete the Create Quick Return From Order [file:/home/si/eclipse/workspace/ofbiz/applications/order/script/org/ofbiz/order/order/OrderReturnServices.xml#quickReturnFromOrder] process [problem invoking the [updateReturnHeader] service with the map named [updateHeaderCtx] containing [[needsInventoryReceive=Y, statusId=RETURN_ACCEPTED, returnId=10022, userLogin=[GenericEntity:UserLogin][createdStamp,2006-02-14 11:54:59.214(java.sql.Timestamp)][createdTxStamp,2006-02-14 11:54:58.146(java.sql.Timestamp)][currentPassword,47ca69ebb4bdc9ae0adec130880165d2cc05db1a(java.lang.String)][disabledDateTime,null()][enabled,null()][hasLoggedOut,null()][isSystem,null()][lastCurrencyUom,null()][lastLocale,null()][lastUpdatedStamp,2006-02-14 11:55:01.349(java.sql.Timestamp)][lastUpdatedTxStamp,2006-02-14 11:54:59.562(java.sql.Timestamp)][partyId,admin(java.lang.String)][passwordHint,null()][successiveFailedLogins,null()][userLoginId,admin(java.lang.String)], locale=en_US]]: Problems with the transaction: The current transaction is marked for rollback, not beginning a new transaction and aborting current operation; the rollbackOnly was caused by: Service Error [processRefundReturn]: Unable to refund order #WS10021; there are no available payment preferences.; See logs for more detail]
> refund works if we select Credit Card or  EFT Account

--
This message is automatically generated by JIRA.
-
If you think it was sent incorrectly contact one of the administrators:
   http://jira.undersunconsulting.com/secure/Administrators.jspa
-
For more information on JIRA, see:
   http://www.atlassian.com/software/jira