Hi Jhanneth
It's very difficult to help you without some more information.
What steps did you use to create your negative invoice? Did you enter negative amounts? (eg -$10)
What type of invoice did you create?
Normally for a business to generate a 'Credit Note' then the customer must have purchased something from you. If so then the 'Customer Return' functionality in OFBiz will automatically create a 'Return Invoice / Credit Note' based on the original Sales invoice for the credit. It will also create a payment transaction to apply to the Return Invoice so you will be able to view it in the Payment screens. All you need to do then is to process the payment (eg write a cheque) and refund the customer.
Thanks
Sharan
Jhanneth Andrade wrote
Hi
I need register a negative invoice (credit note ) in Ofbiz I can register
this, but in the option of payments this negative invoice not shown.
This document should show in negative to be applicable whit other document
in positive
How control this cases?
Thank
Jhanneth Andrade Sajami
Consultora | Sinergium S.A.C |www.sinergium.net | jandrade@sinergium.net
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