[OFBiz] Users - Re: Re: emails not sent and not rescheduled

[Jan Krueger]

Hi David, everybody,

I added the debug messages and had the error again.
The problem occurs in the following snippet(from
org.ofbiz.content.email.EmailServices.sendMail()):

...
Debug.logInfo("connecting email...", module);
if (!useSmtpAuth) {
    trans.connect();
} else {
    trans.connect(sendVia, authUser, authPass);
}
Debug.logInfo("sending email...", module);
...

The log has the "connecting email..." entry and then nothing more.
As I said, this doesn't happen always. Anybody knows, why there's sometimes
no connection possible?

If I have to live with this problem, can someone pls. give me an idea on how
to reschedule the Job and mark the first one as done?

Thanks a lot,
Jan

> So, this only happens sometimes, or it is always happening? You say  
> it can't be reproduced, so I'm guessing just sometimes and in most  
> cases it is successful... Email things are hard to trace down. You  
> could add more debug logging messages to the email code to make sure  
> the message is getting generated properly and to show more of the  
> response from the server, thought is _should_ show error messages  
> right now if the server communication fails. The next step is to  
> check on the SMTP server and see if the message made it to and  
> through it. A high system load shouldn't cause problems for OFBiz,  
> unless the STMP communications time out or something, but there  
> should be exceptions thrown for that....
>
> -David

On Aug 4, 2005, at 2:26 AM, Jan Krueger wrote:

> Hi,
>
> We created our own ecommerce part in the ofbiz (called eportal).
> Within this, we have an emailing functionality which schedules the  
> sending
> of an email (<i>dispatcher.runSync("sendGenericNotificationEmail",
> mailData);</i>).
> We often use this to send a notification to an employee and a  
> confirmation
> to a customer right after another.
>
> Now sometimes one of the emails is not sent.
> According to the logfile,
> <li>the email is scheduled (<i>04 Aug 2005 09:27:56,071 INFO
> GenericAsyncEngine [PoolThread-2][]: Persisted job queued :
> 1123140476061</i>), <li>and then sent (<i>04 Aug 2005 09:28:05,905  
> INFO
> PersistedServiceJob [Thread-11][]:
> org.ofbiz.service.job.PersistedServiceJob@ba0dfc -- Next runtime:  
> -1</i>)
> - but it is not sent! And it is not rescheduled.
> In the JobList, this emailjob is shown with the correct start time,  
> but no
> finish time.
>
> As far as I understood the problem, the job is scheduled and runs  
> without
> errormessage, therefore no rescheduling. But for some reason, the  
> email is
> not sent.
>
> Unfortunately, this error can not be reproduced.
> The PC we use is very busy (approx. 90% load). Can this be a reason?
>
> Desperate Regards,
> Jan
>
> PS: Environment: OS: Windows 2000, Ofbiz version from March 2004
>

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[David E. Jones]

This issue should probably be put into Jira. Thanks for reporting it  
Jan.

-David


On Aug 5, 2005, at 4:24 AM, Jan Krueger wrote:

> Hi David, everybody,
>
> I added the debug messages and had the error again.
> The problem occurs in the following snippet(from
> org.ofbiz.content.email.EmailServices.sendMail()):
>
> ...
> Debug.logInfo("connecting email...", module);
> if (!useSmtpAuth) {
>     trans.connect();
> } else {
>     trans.connect(sendVia, authUser, authPass);
> }
> Debug.logInfo("sending email...", module);
> ...
>
> The log has the "connecting email..." entry and then nothing more.
> As I said, this doesn't happen always. Anybody knows, why there's  
> sometimes
> no connection possible?
>
> If I have to live with this problem, can someone pls. give me an  
> idea on how
> to reschedule the Job and mark the first one as done?
>
> Thanks a lot,
> Jan
>
>
>
>> So, this only happens sometimes, or it is always happening? You say
>> it can't be reproduced, so I'm guessing just sometimes and in most
>> cases it is successful... Email things are hard to trace down. You
>> could add more debug logging messages to the email code to make sure
>> the message is getting generated properly and to show more of the
>> response from the server, thought is _should_ show error messages
>> right now if the server communication fails. The next step is to
>> check on the SMTP server and see if the message made it to and
>> through it. A high system load shouldn't cause problems for OFBiz,
>> unless the STMP communications time out or something, but there
>> should be exceptions thrown for that....
>>
>> -David
>>
>
>
> On Aug 4, 2005, at 2:26 AM, Jan Krueger wrote:
>
>
>> Hi,
>>
>> We created our own ecommerce part in the ofbiz (called eportal).
>> Within this, we have an emailing functionality which schedules the
>> sending
>> of an email (<i>dispatcher.runSync("sendGenericNotificationEmail",
>> mailData);</i>).
>> We often use this to send a notification to an employee and a
>> confirmation
>> to a customer right after another.
>>
>> Now sometimes one of the emails is not sent.
>> According to the logfile,
>> <li>the email is scheduled (<i>04 Aug 2005 09:27:56,071 INFO
>> GenericAsyncEngine [PoolThread-2][]: Persisted job queued :
>> 1123140476061</i>), <li>and then sent (<i>04 Aug 2005 09:28:05,905
>> INFO
>> PersistedServiceJob [Thread-11][]:
>> org.ofbiz.service.job.PersistedServiceJob@ba0dfc -- Next runtime:
>> -1</i>)
>> - but it is not sent! And it is not rescheduled.
>> In the JobList, this emailjob is shown with the correct start time,
>> but no
>> finish time.
>>
>> As far as I understood the problem, the job is scheduled and runs
>> without
>> errormessage, therefore no rescheduling. But for some reason, the
>> email is
>> not sent.
>>
>> Unfortunately, this error can not be reproduced.
>> The PC we use is very busy (approx. 90% load). Can this be a reason?
>>
>> Desperate Regards,
>> Jan
>>
>> PS: Environment: OS: Windows 2000, Ofbiz version from March 2004
>>
>>
>
> --
> GMX DSL = Maximale Leistung zum minimalen Preis!
> 2000 MB nur 2,99, Flatrate ab 4,99 Euro/Monat: http://www.gmx.net/ 
> de/go/dsl
>
> _______________________________________________
> Users mailing list
> [hidden email]
> http://lists.ofbiz.org/mailman/listinfo/users
>

 
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