[OFBiz] Users - Re :Re: urgent - we need help to resolve

[puranisank]

Sorry Jacopo,
your guess is right for it is in production.
But since I have no access to the server to look into the code, I just tried by finding the situations that could create the status cancelled.


Thanks and regards
Purani


[hidden email] wrote
Hi Purani,

my first guess is that you need an "urgent" solution because your site,
running OFBiz, is in production; my second guess is that your company
doesn't have enough internal OFBiz skills to dig into the code (or at
least the logs) to find what is causing this error.

Running a live site in this situation is a bit scary, in my opinion, and
I'd suggest your company to subscribe to a commercial support program:
there are several solution providers listed in the OFBiz site.
Alternatively, your company could invest some resources in OFBIZ
training for the internal team.

Kind regards,

Jacopo


[hidden email] wrote:
> I am getting the following error all on a sudden.So that the order confirmation is not completed."
> Problem with order change; see above error"Could I please get help to resolve this as early as possible ?Thanks and regardsPurani


 
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