Order status

[ladroge]

hi

I have a permanent problem according orders status.
When for example a package or product has been shipped , the status of order in the CRM is already completed  and also when the package has been delivered it is the same .
How can i plan the status sent of orders?
I have never seen a staus sent in my CRM module.

Thanks

[Jacopo Cappellato-3]

When all the items of an order are issued to shipments and invoiced  
the order is marked "completed"
You can track the status of shipments using the shipments' statuses;  
you can track the status of payments using the invoices' statuses

Jacopo

On Jul 23, 2008, at 9:39 AM, ladroge wrote:

>
> hi
>
> I have a permanent problem according orders status.
> When for example a package or product has been shipped , the status  
> of order
> in the CRM is already completed  and also when the package has been
> delivered it is the same .
> How can i plan the status sent of orders?
> I have never seen a staus sent in my CRM module.
>
> Thanks
> --
> View this message in context: http://www.nabble.com/Order-status-tp18605511p18605511.html
> Sent from the OFBiz - User mailing list archive at Nabble.com.
>

[ladroge]

Can i know how to track orders status?????????????

Jacopo Cappellato-3 wrote

When all the items of an order are issued to shipments and invoiced  
the order is marked "completed"
You can track the status of shipments using the shipments' statuses;  
you can track the status of payments using the invoices' statuses

Jacopo

On Jul 23, 2008, at 9:39 AM, ladroge wrote:

>
> hi
>
> I have a permanent problem according orders status.
> When for example a package or product has been shipped , the status  
> of order
> in the CRM is already completed  and also when the package has been
> delivered it is the same .
> How can i plan the status sent of orders?
> I have never seen a staus sent in my CRM module.
>
> Thanks
> --
> View this message in context: http://www.nabble.com/Order-status-tp18605511p18605511.html
> Sent from the OFBiz - User mailing list archive at Nabble.com.
>


 

[Jacopo Cappellato-3]

The status is "completed" when it is shipped and invoiced. Dot. There  
is no status after that.

Jacopo


On Jul 23, 2008, at 11:16 AM, ladroge wrote:

>
> Can i know how to track orders status?????????????
>
>
> Jacopo Cappellato-3 wrote:
>>
>> When all the items of an order are issued to shipments and invoiced
>> the order is marked "completed"
>> You can track the status of shipments using the shipments' statuses;
>> you can track the status of payments using the invoices' statuses
>>
>> Jacopo
>>
>> On Jul 23, 2008, at 9:39 AM, ladroge wrote:
>>
>>>
>>> hi
>>>
>>> I have a permanent problem according orders status.
>>> When for example a package or product has been shipped , the status
>>> of order
>>> in the CRM is already completed  and also when the package has been
>>> delivered it is the same .
>>> How can i plan the status sent of orders?
>>> I have never seen a staus sent in my CRM module.
>>>
>>> Thanks
>>> --
>>> View this message in context:
>>> http://www.nabble.com/Order-status-tp18605511p18605511.html
>>> Sent from the OFBiz - User mailing list archive at Nabble.com.
>>>
>>
>>
>>
>>
>
> --
> View this message in context: http://www.nabble.com/Order-status-tp18605511p18606820.html
> Sent from the OFBiz - User mailing list archive at Nabble.com.
>

[ladroge]

Does it mean that there is no status  sent?
How can i obtain this status ?
I know that there is a list of different status when you want to find an order.(created,sent,processing,approved,held,completed,undeliverable,rejected,cancelled)
But in reality i have only the status created,approved,cancelled and completed.
 How can i have the others status?????

Jacopo Cappellato-3 wrote

The status is "completed" when it is shipped and invoiced. Dot. There  
is no status after that.

Jacopo


On Jul 23, 2008, at 11:16 AM, ladroge wrote:

>
> Can i know how to track orders status?????????????
>
>
> Jacopo Cappellato-3 wrote:
>>
>> When all the items of an order are issued to shipments and invoiced
>> the order is marked "completed"
>> You can track the status of shipments using the shipments' statuses;
>> you can track the status of payments using the invoices' statuses
>>
>> Jacopo
>>
>> On Jul 23, 2008, at 9:39 AM, ladroge wrote:
>>
>>>
>>> hi
>>>
>>> I have a permanent problem according orders status.
>>> When for example a package or product has been shipped , the status
>>> of order
>>> in the CRM is already completed  and also when the package has been
>>> delivered it is the same .
>>> How can i plan the status sent of orders?
>>> I have never seen a staus sent in my CRM module.
>>>
>>> Thanks
>>> --
>>> View this message in context:
>>> http://www.nabble.com/Order-status-tp18605511p18605511.html
>>> Sent from the OFBiz - User mailing list archive at Nabble.com.
>>>
>>
>>
>>
>>
>
> --
> View this message in context: http://www.nabble.com/Order-status-tp18605511p18606820.html
> Sent from the OFBiz - User mailing list archive at Nabble.com.
>


 

[Jacopo Cappellato-3]

I would suggest to carefully read the messages and use less question  
marks in yours.

Jacopo


On Jul 23, 2008, at 11:41 AM, ladroge wrote:

>
> Does it mean that there is no status  sent?
> How can i obtain this status ?
> I know that there is a list of different status when you want to  
> find an
> order.
> (created
> ,sent
> ,processing,approved,held,completed,undeliverable,rejected,cancelled)
> But in reality i have only the status created,approved,cancelled and
> completed.
> How can i have the others status?????
>
>
> Jacopo Cappellato-3 wrote:
>>
>> The status is "completed" when it is shipped and invoiced. Dot. There
>> is no status after that.
>>
>> Jacopo
>>
>>
>> On Jul 23, 2008, at 11:16 AM, ladroge wrote:
>>
>>>
>>> Can i know how to track orders status?????????????
>>>
>>>
>>> Jacopo Cappellato-3 wrote:
>>>>
>>>> When all the items of an order are issued to shipments and invoiced
>>>> the order is marked "completed"
>>>> You can track the status of shipments using the shipments'  
>>>> statuses;
>>>> you can track the status of payments using the invoices' statuses
>>>>
>>>> Jacopo
>>>>
>>>> On Jul 23, 2008, at 9:39 AM, ladroge wrote:
>>>>
>>>>>
>>>>> hi
>>>>>
>>>>> I have a permanent problem according orders status.
>>>>> When for example a package or product has been shipped , the  
>>>>> status
>>>>> of order
>>>>> in the CRM is already completed  and also when the package has  
>>>>> been
>>>>> delivered it is the same .
>>>>> How can i plan the status sent of orders?
>>>>> I have never seen a staus sent in my CRM module.
>>>>>
>>>>> Thanks
>>>>> --
>>>>> View this message in context:
>>>>> http://www.nabble.com/Order-status-tp18605511p18605511.html
>>>>> Sent from the OFBiz - User mailing list archive at Nabble.com.
>>>>>
>>>>
>>>>
>>>>
>>>>
>>>
>>> --
>>> View this message in context:
>>> http://www.nabble.com/Order-status-tp18605511p18606820.html
>>> Sent from the OFBiz - User mailing list archive at Nabble.com.
>>>
>>
>>
>>
>>
>
> --
> View this message in context: http://www.nabble.com/Order-status-tp18605511p18607186.html
> Sent from the OFBiz - User mailing list archive at Nabble.com.
>

[David E Jones]

And consider re-phrasing (re-stating) the question as well. To be  
honest I'm surprised Jacopo is answering as personally I have no idea  
what you are trying to ask...

-David


On Jul 23, 2008, at 4:22 AM, Jacopo Cappellato wrote:

> I would suggest to carefully read the messages and use less question  
> marks in yours.
>
> Jacopo
>
>
> On Jul 23, 2008, at 11:41 AM, ladroge wrote:
>
>>
>> Does it mean that there is no status  sent?
>> How can i obtain this status ?
>> I know that there is a list of different status when you want to  
>> find an
>> order.
>> (created
>> ,sent
>> ,processing,approved,held,completed,undeliverable,rejected,cancelled)
>> But in reality i have only the status created,approved,cancelled and
>> completed.
>> How can i have the others status?????
>>
>>
>> Jacopo Cappellato-3 wrote:
>>>
>>> The status is "completed" when it is shipped and invoiced. Dot.  
>>> There
>>> is no status after that.
>>>
>>> Jacopo
>>>
>>>
>>> On Jul 23, 2008, at 11:16 AM, ladroge wrote:
>>>
>>>>
>>>> Can i know how to track orders status?????????????
>>>>
>>>>
>>>> Jacopo Cappellato-3 wrote:
>>>>>
>>>>> When all the items of an order are issued to shipments and  
>>>>> invoiced
>>>>> the order is marked "completed"
>>>>> You can track the status of shipments using the shipments'  
>>>>> statuses;
>>>>> you can track the status of payments using the invoices' statuses
>>>>>
>>>>> Jacopo
>>>>>
>>>>> On Jul 23, 2008, at 9:39 AM, ladroge wrote:
>>>>>
>>>>>>
>>>>>> hi
>>>>>>
>>>>>> I have a permanent problem according orders status.
>>>>>> When for example a package or product has been shipped , the  
>>>>>> status
>>>>>> of order
>>>>>> in the CRM is already completed  and also when the package has  
>>>>>> been
>>>>>> delivered it is the same .
>>>>>> How can i plan the status sent of orders?
>>>>>> I have never seen a staus sent in my CRM module.
>>>>>>
>>>>>> Thanks
>>>>>> --
>>>>>> View this message in context:
>>>>>> http://www.nabble.com/Order-status-tp18605511p18605511.html
>>>>>> Sent from the OFBiz - User mailing list archive at Nabble.com.
>>>>>>
>>>>>
>>>>>
>>>>>
>>>>>
>>>>
>>>> --
>>>> View this message in context:
>>>> http://www.nabble.com/Order-status-tp18605511p18606820.html
>>>> Sent from the OFBiz - User mailing list archive at Nabble.com.
>>>>
>>>
>>>
>>>
>>>
>>
>> --
>> View this message in context: http://www.nabble.com/Order-status-tp18605511p18607186.html
>> Sent from the OFBiz - User mailing list archive at Nabble.com.
>>
>

[ladroge]

What does it mean you're surprised !!!!!!!!!!!!!!!!!!!

David Jones-20 wrote

And consider re-phrasing (re-stating) the question as well. To be  
honest I'm surprised Jacopo is answering as personally I have no idea  
what you are trying to ask...

-David


On Jul 23, 2008, at 4:22 AM, Jacopo Cappellato wrote:

> I would suggest to carefully read the messages and use less question  
> marks in yours.
>
> Jacopo
>
>
> On Jul 23, 2008, at 11:41 AM, ladroge wrote:
>
>>
>> Does it mean that there is no status  sent?
>> How can i obtain this status ?
>> I know that there is a list of different status when you want to  
>> find an
>> order.
>> (created
>> ,sent
>> ,processing,approved,held,completed,undeliverable,rejected,cancelled)
>> But in reality i have only the status created,approved,cancelled and
>> completed.
>> How can i have the others status?????
>>
>>
>> Jacopo Cappellato-3 wrote:
>>>
>>> The status is "completed" when it is shipped and invoiced. Dot.  
>>> There
>>> is no status after that.
>>>
>>> Jacopo
>>>
>>>
>>> On Jul 23, 2008, at 11:16 AM, ladroge wrote:
>>>
>>>>
>>>> Can i know how to track orders status?????????????
>>>>
>>>>
>>>> Jacopo Cappellato-3 wrote:
>>>>>
>>>>> When all the items of an order are issued to shipments and  
>>>>> invoiced
>>>>> the order is marked "completed"
>>>>> You can track the status of shipments using the shipments'  
>>>>> statuses;
>>>>> you can track the status of payments using the invoices' statuses
>>>>>
>>>>> Jacopo
>>>>>
>>>>> On Jul 23, 2008, at 9:39 AM, ladroge wrote:
>>>>>
>>>>>>
>>>>>> hi
>>>>>>
>>>>>> I have a permanent problem according orders status.
>>>>>> When for example a package or product has been shipped , the  
>>>>>> status
>>>>>> of order
>>>>>> in the CRM is already completed  and also when the package has  
>>>>>> been
>>>>>> delivered it is the same .
>>>>>> How can i plan the status sent of orders?
>>>>>> I have never seen a staus sent in my CRM module.
>>>>>>
>>>>>> Thanks
>>>>>> --
>>>>>> View this message in context:
>>>>>> http://www.nabble.com/Order-status-tp18605511p18605511.html
>>>>>> Sent from the OFBiz - User mailing list archive at Nabble.com.
>>>>>>
>>>>>
>>>>>
>>>>>
>>>>>
>>>>
>>>> --
>>>> View this message in context:
>>>> http://www.nabble.com/Order-status-tp18605511p18606820.html
>>>> Sent from the OFBiz - User mailing list archive at Nabble.com.
>>>>
>>>
>>>
>>>
>>>
>>
>> --
>> View this message in context: http://www.nabble.com/Order-status-tp18605511p18607186.html
>> Sent from the OFBiz - User mailing list archive at Nabble.com.
>>
>

[BJ Freeman]

which version of ofbiz are you using?

ladroge sent the following on 7/23/2008 12:39 AM:

> hi
>
> I have a permanent problem according orders status.
> When for example a package or product has been shipped , the status of order
> in the CRM is already completed  and also when the package has been
> delivered it is the same .
> How can i plan the status sent of orders?
> I have never seen a staus sent in my CRM module.
>
> Thanks

[yann_ing]

I asked me the same question...

In the CRM module, when you search order, a status named "sent" is present in the list of available status.
I thought that it was the final state, but final status seems to be "completed". I have never seen an order in the state "Sent".

I don't know if this status is used... Has someone already seen an order in this state?

[ladroge]

Someone can make clear the orders status in ofbiz?
  Someone can give the process which change order status and how to go from created to approved and approved to processing and processing to sent and sent to completed !!!!!!!!!!!!!

yann_ing wrote

I asked me the same question...

In the CRM module, when you search order, a status named "sent" is present in the list of available status.
I thought that it was the final state, but final status seems to be "completed". I have never seen an order in the state "Sent".

I don't know if this status is used... Has someone already seen an order in this state?

[Jacopo Cappellato-3]

On Jul 23, 2008, at 2:35 PM, yann_ing wrote:

>
> I asked me the same question... :-)
>
> In the CRM module, when you search order, a status named "sent" is  
> present
> in the list of available status.
> I thought that it was the final state, but final status seems to be
> "completed". I have never seen an order in the state "Sent".
>

I guess that you are referring to this screen:

https://demo.hotwaxmedia.com/ordermgr/control/orderlist

this is a good question... I don't know how that check box works (if  
it works)... let's see if someone else will provide more insight on  
this.

Jacopo



> I don't know if this status is used... Has someone already seen an  
> order in
> this state?
> --
> View this message in context: http://www.nabble.com/Order-status-tp18605511p18609758.html
> Sent from the OFBiz - User mailing list archive at Nabble.com.
>

[BJ Freeman]

order status is not a static thing.
in other words there is code that automatically changes statuses based
on conditions.
the looking at  the entity StatusValidChange
https://demo.hotwaxmedia.com/webtools/control/FindGeneric?entityName=StatusValidChange&find=true&VIEW_SIZE=50&VIEW_INDEX=0
will give you an idea.
if you use
https://demo.hotwaxmedia.com/webtools/control/ArtifactInfo
and type in Status you will see what uses this
you will get a lot that are not orders.
if you follow the services in code you will see what does what.



ladroge sent the following on 7/23/2008 12:39 AM:

> hi
>
> I have a permanent problem according orders status.
> When for example a package or product has been shipped , the status of order
> in the CRM is already completed  and also when the package has been
> delivered it is the same .
> How can i plan the status sent of orders?
> I have never seen a staus sent in my CRM module.
>
> Thanks

[BJ Freeman]

If you put ORDER_APPROVED
in the statusId
you will see all the ways an order status can go
what makes it go that way depends on the operation.

BJ Freeman sent the following on 7/23/2008 6:12 AM:

> order status is not a static thing.
> in other words there is code that automatically changes statuses based
> on conditions.
> the looking at  the entity StatusValidChange
> https://demo.hotwaxmedia.com/webtools/control/FindGeneric?entityName=StatusValidChange&find=true&VIEW_SIZE=50&VIEW_INDEX=0
> will give you an idea.
> if you use
> https://demo.hotwaxmedia.com/webtools/control/ArtifactInfo
> and type in Status you will see what uses this
> you will get a lot that are not orders.
> if you follow the services in code you will see what does what.
>
>
>
> ladroge sent the following on 7/23/2008 12:39 AM:
>> hi
>>
>> I have a permanent problem according orders status.
>> When for example a package or product has been shipped , the status of order
>> in the CRM is already completed  and also when the package has been
>> delivered it is the same .
>> How can i plan the status sent of orders?
>> I have never seen a staus sent in my CRM module.
>>
>> Thanks
>
>
>
>

[Valentina Sirkova]

Hi,
 From EditProductStore(catalog) you can configure your store to have
different statuses for approval, declining,cancellation. Here you can
make settings for automatic approval on order/invoice creation
 From searchorders(ordermgr) you can manipulate order statuses of many
orders at once. The services for this are defined in
OrderServices.java-massChangedApproved,massCancelOrders etc. All of them
use setOrderStatus,setItemStatus services.
Status changes:
1.created-approved
- you can set your store to automatically approve your orders.
- from orderview screen you can approve your order manually(once it is
created)
2.approved-processing
- you can use searchorders(ordermgr) to switch to this status.
- you could add your own button in orderview screen and use
setOrderStatus(and related services)
3.processing-sent
- step1 as Bj said add record in StatusValidChange
- step2 in findorders.ftl(ordermgr) add and make your own defined
massSentOrder service(you could use mass* services implementation as
reference).This approach is good if you like to control statuses many
orders at once.You can use 2.2 as well for step 2.
4.sent-complete
-Use 2.2 if necessary. Also i think on shipping and invoicing orders get
complete

On Wed, 2008-07-23 at 05:43 -0700, ladroge wrote:

> Someone can make clear the orders status in ofbiz?
>   Someone can give the process which change order status and how to go from
> created to approved and approved to processing and processing to sent and
> sent to completed !!!!!!!!!!!!!
>
> yann_ing wrote:
> >
> > I asked me the same question... :-)
> >
> > In the CRM module, when you search order, a status named "sent" is present
> > in the list of available status.
> > I thought that it was the final state, but final status seems to be
> > "completed". I have never seen an order in the state "Sent".
> >
> > I don't know if this status is used... Has someone already seen an order
> > in this state?
> >
>

[Jacques Le Roux]

Hi Valentina,

This is an interesting answer, could you please put it (amended if needed) in the FAQ Wiki page ?
http://docs.ofbiz.org/display/OFBIZ/FAQ+-+Tips+-+Tricks+-+Cookbook+-+HowTo

Thanks

Jacques

From: "Valentina Sirkova" <[hidden email]>

> Hi,
> From EditProductStore(catalog) you can configure your store to have
> different statuses for approval, declining,cancellation. Here you can
> make settings for automatic approval on order/invoice creation
> From searchorders(ordermgr) you can manipulate order statuses of many
> orders at once. The services for this are defined in
> OrderServices.java-massChangedApproved,massCancelOrders etc. All of them
> use setOrderStatus,setItemStatus services.
> Status changes:
> 1.created-approved
> - you can set your store to automatically approve your orders.
> - from orderview screen you can approve your order manually(once it is
> created)
> 2.approved-processing
> - you can use searchorders(ordermgr) to switch to this status.
> - you could add your own button in orderview screen and use
> setOrderStatus(and related services)
> 3.processing-sent
> - step1 as Bj said add record in StatusValidChange
> - step2 in findorders.ftl(ordermgr) add and make your own defined
> massSentOrder service(you could use mass* services implementation as
> reference).This approach is good if you like to control statuses many
> orders at once.You can use 2.2 as well for step 2.
> 4.sent-complete
> -Use 2.2 if necessary. Also i think on shipping and invoicing orders get
> complete
>
> On Wed, 2008-07-23 at 05:43 -0700, ladroge wrote:
>> Someone can make clear the orders status in ofbiz?
>>   Someone can give the process which change order status and how to go from
>> created to approved and approved to processing and processing to sent and
>> sent to completed !!!!!!!!!!!!!
>>
>> yann_ing wrote:
>> >
>> > I asked me the same question... :-)
>> >
>> > In the CRM module, when you search order, a status named "sent" is present
>> > in the list of available status.
>> > I thought that it was the final state, but final status seems to be
>> > "completed". I have never seen an order in the state "Sent".
>> >
>> > I don't know if this status is used... Has someone already seen an order
>> > in this state?
>> >
>>
>

[Valentina Sirkova]

Hi Jacques,

Yes, I might consider adding it(after a good edit) when I get more time.

Thanks Valentina

On Fri, 2008-07-25 at 21:47 +0200, Jacques Le Roux wrote:

> Hi Valentina,
>
> This is an interesting answer, could you please put it (amended if needed) in the FAQ Wiki page ?
> http://docs.ofbiz.org/display/OFBIZ/FAQ+-+Tips+-+Tricks+-+Cookbook+-+HowTo
>
> Thanks
>
> Jacques
>
> From: "Valentina Sirkova" <[hidden email]>
> > Hi,
> > From EditProductStore(catalog) you can configure your store to have
> > different statuses for approval, declining,cancellation. Here you can
> > make settings for automatic approval on order/invoice creation
> > From searchorders(ordermgr) you can manipulate order statuses of many
> > orders at once. The services for this are defined in
> > OrderServices.java-massChangedApproved,massCancelOrders etc. All of them
> > use setOrderStatus,setItemStatus services.
> > Status changes:
> > 1.created-approved
> > - you can set your store to automatically approve your orders.
> > - from orderview screen you can approve your order manually(once it is
> > created)
> > 2.approved-processing
> > - you can use searchorders(ordermgr) to switch to this status.
> > - you could add your own button in orderview screen and use
> > setOrderStatus(and related services)
> > 3.processing-sent
> > - step1 as Bj said add record in StatusValidChange
> > - step2 in findorders.ftl(ordermgr) add and make your own defined
> > massSentOrder service(you could use mass* services implementation as
> > reference).This approach is good if you like to control statuses many
> > orders at once.You can use 2.2 as well for step 2.
> > 4.sent-complete
> > -Use 2.2 if necessary. Also i think on shipping and invoicing orders get
> > complete
> >
> > On Wed, 2008-07-23 at 05:43 -0700, ladroge wrote:
> >> Someone can make clear the orders status in ofbiz?
> >>   Someone can give the process which change order status and how to go from
> >> created to approved and approved to processing and processing to sent and
> >> sent to completed !!!!!!!!!!!!!
> >>
> >> yann_ing wrote:
> >> >
> >> > I asked me the same question... :-)
> >> >
> >> > In the CRM module, when you search order, a status named "sent" is present
> >> > in the list of available status.
> >> > I thought that it was the final state, but final status seems to be
> >> > "completed". I have never seen an order in the state "Sent".
> >> >
> >> > I don't know if this status is used... Has someone already seen an order
> >> > in this state?
> >> >
> >>
> >

[Jacques Le Roux]

I think I'm the last who worked on that when commiting a patch proposed by Leon (see OrderListState.java)
At this moment the ORDER_SENT status was already present. Actually it dates from the pre-Apache era.
It seems useless even if it's checked here and there (very few). I think this checkboxe could be removed and even the status. It
will not be a big deal to do. No legacy reasons to prevent ?

Jacques

From: "Jacopo Cappellato" <[hidden email]>

>
> On Jul 23, 2008, at 2:35 PM, yann_ing wrote:
>
>>
>> I asked me the same question... :-)
>>
>> In the CRM module, when you search order, a status named "sent" is
>> present
>> in the list of available status.
>> I thought that it was the final state, but final status seems to be
>> "completed". I have never seen an order in the state "Sent".
>>
>
> I guess that you are referring to this screen:
>
> https://demo.hotwaxmedia.com/ordermgr/control/orderlist
>
> this is a good question... I don't know how that check box works (if
> it works)... let's see if someone else will provide more insight on
> this.
>
> Jacopo
>
>
>
>> I don't know if this status is used... Has someone already seen an
>> order in
>> this state?
>> --
>> View this message in context: http://www.nabble.com/Order-status-tp18605511p18609758.html
>> Sent from the OFBiz - User mailing list archive at Nabble.com.
>>
>
>

[BJ Freeman]

I use this.
it is a hold position till the tracking is received from the shipper.
Not sure that is enough to keep it here.

Jacques Le Roux sent the following on 7/25/2008 11:55 PM:

> I think I'm the last who worked on that when commiting a patch proposed
> by Leon (see OrderListState.java)
> At this moment the ORDER_SENT status was already present. Actually it
> dates from the pre-Apache era.
> It seems useless even if it's checked here and there (very few). I think
> this checkboxe could be removed and even the status. It will not be a
> big deal to do. No legacy reasons to prevent ?
>
> Jacques
>
> From: "Jacopo Cappellato" <[hidden email]>
>>
>> On Jul 23, 2008, at 2:35 PM, yann_ing wrote:
>>
>>>
>>> I asked me the same question... :-)
>>>
>>> In the CRM module, when you search order, a status named "sent" is
>>> present
>>> in the list of available status.
>>> I thought that it was the final state, but final status seems to be
>>> "completed". I have never seen an order in the state "Sent".
>>>
>>
>> I guess that you are referring to this screen:
>>
>> https://demo.hotwaxmedia.com/ordermgr/control/orderlist
>>
>> this is a good question... I don't know how that check box works (if
>> it works)... let's see if someone else will provide more insight on
>> this.
>>
>> Jacopo
>>
>>
>>
>>> I don't know if this status is used... Has someone already seen an
>>> order in
>>> this state?
>>> --
>>> View this message in context:
>>> http://www.nabble.com/Order-status-tp18605511p18609758.html
>>> Sent from the OFBiz - User mailing list archive at Nabble.com.
>>>
>>
>>
>
>
>
>

[madppiper-2]

Sorry if I am bumping this old message, but I figured this would be the most appropriate way, since most of my questions have already been answered here...

I just wanted to clarify the process once and for all:

Step 1.
User creates the Order --> ORDER_CREATED

Step 2.
User pays the darn money (using paypal) --> ORDER_APPROVED

Step 3.
Warehouse sets order_status to ORDER_PROCESSING
System generates Shipping information --> Shipping is set to INPUT

Step 4.
Warehouse sends the stati in the following order: picking, packing, shipped, delivered

Step 5.
If all parameters are set: System sets ORDER_STATUS TO COMPLETE


----

Step 6:
User creates OrderReturn, specifying which items of which order are sent to which warehouse.

Step 7 through ...:
Warehouse returns return stati as needed.


if that is correct, then I think the only thing I am missing out right now is the invoice setup.


My problem is, that the warehouse is trying to set the ORDER_STATUS to Complete and create a return afterwards, which generates an error, as the order_shipping stati haven't been set correctly in our case and an invoice isn't generated either.

Can I easily run through the stati using Secas? If so, which parameters would I need to set automatically to create the order_shipment stati in order and the invoices once the warehouse sends me the status order_processing...`?