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PDF not displayed in "order history"

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Rupinder
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PDF not displayed in "order history"

Rupinder
Hi all,
In ecommerce -> Order History -> View -> when I click PDF option, a blank screen is displayed instead of a PDF. Can somebody tell me reason behind that?
Ashish Vijaywargiya
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Re: PDF not displayed in "order history"

Ashish Vijaywargiya
Rupinder,

I guess you can trace the problem from the console.
And if you like you can create the patch and submit your contribution for
the community.

Looking forward to have your contribution for the community.
Thank you.

--
Ashish

On Fri, Jun 20, 2008 at 2:50 AM, Rupinder <[hidden email]> wrote:

>
> Hi all,
> In ecommerce -> Order History -> View -> when I click PDF option, a blank
> screen is displayed instead of a PDF. Can somebody tell me reason behind
> that?
>
> --
> View this message in context:
> http://www.nabble.com/PDF-not-displayed-in-%22order-history%22-tp18024036p18024036.html
> Sent from the OFBiz - User mailing list archive at Nabble.com.
>
>
Scott Gray
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Re: PDF not displayed in "order history"

Scott Gray
In reply to this post by Rupinder
It works fine for me, if you could post the log (assuming there is an error
message) it would be helpful.

Regards
Scott

2008/6/20 Rupinder <[hidden email]>:

>
> Hi all,
> In ecommerce -> Order History -> View -> when I click PDF option, a blank
> screen is displayed instead of a PDF. Can somebody tell me reason behind
> that?
>
> --
> View this message in context:
> http://www.nabble.com/PDF-not-displayed-in-%22order-history%22-tp18024036p18024036.html
> Sent from the OFBiz - User mailing list archive at Nabble.com.
>
>
Rupinder
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Re: PDF not displayed in "order history"

Rupinder
Hi Scott,
Following is the snapshot of Log file, while opening PDF.

"INFO   | jvm 3    | 2008/06/13 14:31:25 | 2008-06-13 14:31:25,890 (http-0.0.0.0-8080-3) [     ControlServlet.java:93 :INFO ] The character encoding of the request is: [null]. The character encoding we will use for the request and response is: [UTF-8]
INFO   | jvm 3    | 2008/06/13 14:31:25 | 2008-06-13 14:31:25,890 (http-0.0.0.0-8080-3) [     ControlServlet.java:131:INFO ] [[[order.pdf] Servlet Starting, doing setup- total:0.0,since last(Begin):0.0]]
INFO   | jvm 3    | 2008/06/13 14:31:25 | 2008-06-13 14:31:25,890 (http-0.0.0.0-8080-3) [     ControlServlet.java:190:INFO ] [[[order.pdf] Setup done, doing Event(s) and View(s)- total:0.0,since last([order.pdf] Servl...):0.0]]
INFO   | jvm 3    | 2008/06/13 14:31:25 | 2008-06-13 14:31:25,906 (http-0.0.0.0-8080-3) [            UtilXml.java:241:INFO ] XML Read 0.016s: jndi:/0.0.0.0/pmacanada/WEB-INF/controller.xml
INFO   | jvm 3    | 2008/06/13 14:31:25 | 2008-06-13 14:31:25,906 (http-0.0.0.0-8080-3) [    ConfigXMLReader.java:653:INFO ] ConfigMap Created: (5) records in 0.0s
INFO   | jvm 3    | 2008/06/13 14:31:25 | 2008-06-13 14:31:25,906 (http-0.0.0.0-8080-3) [    ConfigXMLReader.java:811:INFO ] HandlerMap Created: (4) view handlers and (7) request/event handlers in 0.0s
INFO   | jvm 3    | 2008/06/13 14:31:25 | 2008-06-13 14:31:25,921 (http-0.0.0.0-8080-3) [    ConfigXMLReader.java:386:INFO ] RequestMap Created: (245) records in 0.015s
INFO   | jvm 3    | 2008/06/13 14:31:25 | 2008-06-13 14:31:25,921 (http-0.0.0.0-8080-3) [    ConfigXMLReader.java:480:INFO ] ViewMap Created: (89) records in 0.0s
INFO   | jvm 3    | 2008/06/13 14:31:25 | 2008-06-13 14:31:25,921 (http-0.0.0.0-8080-3) [     RequestManager.java:122:INFO ] [RequestManager.getRequestAttribute] Value for attribute "track-visit" of uri "order.pdf" not found
INFO   | jvm 3    | 2008/06/13 14:31:25 | 2008-06-13 14:31:25,921 (http-0.0.0.0-8080-3) [     RequestHandler.java:243:INFO ] [Processing Request]: cms sessionId=66C0767C846EC5CD0469307D007FF74E.jvm1
INFO   | jvm 3    | 2008/06/13 14:31:25 | 2008-06-13 14:31:25,921 (http-0.0.0.0-8080-3) [          CmsEvents.java:125:INFO ] Path INFO for Alias: order.pdf
INFO   | jvm 3    | 2008/06/13 14:31:25 | 2008-06-13 14:31:25,921 (http-0.0.0.0-8080-3) [          CmsEvents.java:162:INFO ] Current PathInfo: order.pdf
INFO   | jvm 3    | 2008/06/13 14:31:25 | 2008-06-13 14:31:25,921 (http-0.0.0.0-8080-3) [          CmsEvents.java:227:INFO ] No website [pmacanada] publish point found for contentId: order.pdf
INFO   | jvm 3    | 2008/06/13 14:31:25 | 2008-06-13 14:31:25,921 (http-0.0.0.0-8080-3) [     RequestManager.java:122:INFO ] [RequestManager.getRequestAttribute] Value for attribute "track-serverhit" of uri "order.pdf" not found
INFO   | jvm 3    | 2008/06/13 14:31:26 | 2008-06-13 14:31:25,984 (http-0.0.0.0-8080-3) [       SequenceUtil.java:341:INFO ] Got bank of sequenced IDs for [ServerHitBin]; curSeqId=24840, maxSeqId=24850, bankSize=10
INFO   | jvm 3    | 2008/06/13 14:31:26 | 2008-06-13 14:31:26,000 (http-0.0.0.0-8080-3) [     RequestHandler.java:438:INFO ] [RequestHandler.doRequest]: Response is handled by the event. sessionId=66C0767C846EC5CD0469307D007FF74E.jvm1
INFO   | jvm 3    | 2008/06/13 14:31:26 | 2008-06-13 14:31:26,000 (http-0.0.0.0-8080-3) [     RequestManager.java:122:INFO ] [RequestManager.getRequestAttribute] Value for attribute "track-serverhit" of uri "order.pdf" not found
INFO   | jvm 3    | 2008/06/13 14:31:26 | 2008-06-13 14:31:26,093 (http-0.0.0.0-8080-3) [     ControlServlet.java:299:INFO ] [[[order.pdf] Done rendering page, Servlet Finished- total:0.203,since last([order.pdf] Setup...):0.203]]
INFO   | jvm 3    | 2008/06/13 14:31:30 | 2008-06-13 14:31:30,406 (default-invoker-Thread-35386) [         JobInvoker.java:230:INFO ] Invoker [default-invoker-Thread-35386] received job [1193830999234] from poller [org.ofbiz.service.job.JobPoller@21e554]
INFO   | jvm 3    | 2008/06/13 14:31:30 | 2008-06-13 14:31:30,406 (default-invoker-Thread-35386) [PersistedServiceJob.java:140:INFO ] org.ofbiz.service.job.PersistedServiceJob@113cd2e[547727] -- Next runtime: -1
INFO   | jvm 3    | 2008/06/13 14:31:30 | 2008-06-13 14:31:30,406 (default-invoker-Thread-35386) [            UtilXml.java:241:INFO ] XML Read 0.0s: Internal Content
INFO   | jvm 3    | 2008/06/13 14:31:30 | 2008-06-13 14:31:30,406 (default-invoker-Thread-35386) [NotificationServices.java:204:ERROR] Problem getting the template URL: component://securityext/widget/EmailSecurityScreens.xml#PasswordEmail not found
INFO   | jvm 3    | 2008/06/13 14:31:30 | 2008-06-13 14:31:30,406 (default-invoker-Thread-35386) [NotificationServices.java:137:ERROR] prepareNotification failed: Problem finding template; see logs
INFO   | jvm 3    | 2008/06/13 14:31:30 | 2008-06-13 14:31:30,406 (default-invoker-Thread-35386) [NotificationServices.java:159:ERROR] Invalid email body; null is not allowed
INFO   | jvm 3    | 2008/06/13 14:31:30 | 2008-06-13 14:31:30,406 (default-invoker-Thread-35386) [  ServiceDispatcher.java:522:ERROR] Error in Service [sendGenericNotificationEmail]: Invalid email body; null is not allowed
INFO   | jvm 3    | 2008/06/13 14:31:30 | 2008-06-13 14:31:30,406 (default-invoker-Thread-35386) [    TransactionUtil.java:275:ERROR]
INFO   | jvm 3    | 2008/06/13 14:31:30 | ---- exception report ----------------------------------------------------------
INFO   | jvm 3    | 2008/06/13 14:31:30 | [TransactionUtil.rollback]
INFO   | jvm 3    | 2008/06/13 14:31:30 | Exception: java.lang.Exception
INFO   | jvm 3    | 2008/06/13 14:31:30 | Message: Stack Trace
INFO   | jvm 3    | 2008/06/13 14:31:30 | ---- stack trace ---------------------------------------------------------------
INFO   | jvm 3    | 2008/06/13 14:31:30 | java.lang.Exception: Stack Trace
INFO   | jvm 3    | 2008/06/13 14:31:30 | org.ofbiz.entity.transaction.TransactionUtil.rollback(TransactionUtil.java:274)
INFO   | jvm 3    | 2008/06/13 14:31:30 | org.ofbiz.entity.transaction.TransactionUtil.rollback(TransactionUtil.java:256)
INFO   | jvm 3    | 2008/06/13 14:31:30 | org.ofbiz.service.ServiceDispatcher.runSync(ServiceDispatcher.java:526)
INFO   | jvm 3    | 2008/06/13 14:31:30 | org.ofbiz.service.ServiceDispatcher.runSync(ServiceDispatcher.java:213)
INFO   | jvm 3    | 2008/06/13 14:31:30 | org.ofbiz.service.GenericDispatcher.runSync(GenericDispatcher.java:149)
INFO   | jvm 3    | 2008/06/13 14:31:30 | org.ofbiz.service.job.GenericServiceJob.exec(GenericServiceJob.java:69)
INFO   | jvm 3    | 2008/06/13 14:31:30 | org.ofbiz.service.job.JobInvoker.run(JobInvoker.java:240)
INFO   | jvm 3    | 2008/06/13 14:31:30 | java.lang.Thread.run(Unknown Source)
INFO   | jvm 3    | 2008/06/13 14:31:30 | --------------------------------------------------------------------------------
INFO   | jvm 3    | 2008/06/13 14:31:30 |
INFO   | jvm 3    | 2008/06/13 14:31:30 | 2008-06-13 14:31:30,406 (default-invoker-Thread-35386) [    TransactionUtil.java:285:INFO ] [TransactionUtil.rollback] transaction rolled back
INFO   | jvm 3    | 2008/06/13 14:31:30 | 2008-06-13 14:31:30,421 (default-invoker-Thread-35386) [  GenericServiceJob.java:116:ERROR]
INFO   | jvm 3    | 2008/06/13 14:31:30 | ---- exception report"


Scott Gray wrote
It works fine for me, if you could post the log (assuming there is an error
message) it would be helpful.

Regards
Scott

2008/6/20 Rupinder <rupinders@voltix.com>:

>
> Hi all,
> In ecommerce -> Order History -> View -> when I click PDF option, a blank
> screen is displayed instead of a PDF. Can somebody tell me reason behind
> that?
>
> --
> View this message in context:
> http://www.nabble.com/PDF-not-displayed-in-%22order-history%22-tp18024036p18024036.html
> Sent from the OFBiz - User mailing list archive at Nabble.com.
>
>
log.txt
Scott Gray
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Re: PDF not displayed in "order history"

Scott Gray
That error isn't related to the order pdf (note the different threads in the
log messages), we need more of the log after the error.

Thanks
Scott

2008/6/20 Rupinder <[hidden email]>:

>
> Hi Scott,
> Following is the snapshot of Log file, while opening PDF.
>
> "INFO   | jvm 3    | 2008/06/13 14:31:25 | 2008-06-13 14:31:25,890
> (http-0.0.0.0-8080-3) [     ControlServlet.java:93 :INFO ] The character
> encoding of the request is: [null]. The character encoding we will use for
> the request and response is: [UTF-8]
> INFO   | jvm 3    | 2008/06/13 14:31:25 | 2008-06-13 14:31:25,890
> (http-0.0.0.0-8080-3) [     ControlServlet.java:131:INFO ] [[[order.pdf]
> Servlet Starting, doing setup- total:0.0,since last(Begin):0.0]]
> INFO   | jvm 3    | 2008/06/13 14:31:25 | 2008-06-13 14:31:25,890
> (http-0.0.0.0-8080-3) [     ControlServlet.java:190:INFO ] [[[order.pdf]
> Setup done, doing Event(s) and View(s)- total:0.0,since last([order.pdf]
> Servl...):0.0]]
> INFO   | jvm 3    | 2008/06/13 14:31:25 | 2008-06-13 14:31:25,906
> (http-0.0.0.0-8080-3) [            UtilXml.java:241:INFO ] XML Read 0.016s:
> jndi:/0.0.0.0/pmacanada/WEB-INF/controller.xml
> INFO   | jvm 3    | 2008/06/13 14:31:25 | 2008-06-13 14:31:25,906
> (http-0.0.0.0-8080-3) [    ConfigXMLReader.java:653:INFO ] ConfigMap
> Created: (5) records in 0.0s
> INFO   | jvm 3    | 2008/06/13 14:31:25 | 2008-06-13 14:31:25,906
> (http-0.0.0.0-8080-3) [    ConfigXMLReader.java:811:INFO ] HandlerMap
> Created: (4) view handlers and (7) request/event handlers in 0.0s
> INFO   | jvm 3    | 2008/06/13 14:31:25 | 2008-06-13 14:31:25,921
> (http-0.0.0.0-8080-3) [    ConfigXMLReader.java:386:INFO ] RequestMap
> Created: (245) records in 0.015s
> INFO   | jvm 3    | 2008/06/13 14:31:25 | 2008-06-13 14:31:25,921
> (http-0.0.0.0-8080-3) [    ConfigXMLReader.java:480:INFO ] ViewMap Created:
> (89) records in 0.0s
> INFO   | jvm 3    | 2008/06/13 14:31:25 | 2008-06-13 14:31:25,921
> (http-0.0.0.0-8080-3) [     RequestManager.java:122:INFO ]
> [RequestManager.getRequestAttribute] Value for attribute "track-visit" of
> uri "order.pdf" not found
> INFO   | jvm 3    | 2008/06/13 14:31:25 | 2008-06-13 14:31:25,921
> (http-0.0.0.0-8080-3) [     RequestHandler.java:243:INFO ] [Processing
> Request]: cms sessionId=66C0767C846EC5CD0469307D007FF74E.jvm1
> INFO   | jvm 3    | 2008/06/13 14:31:25 | 2008-06-13 14:31:25,921
> (http-0.0.0.0-8080-3) [          CmsEvents.java:125:INFO ] Path INFO for
> Alias: order.pdf
> INFO   | jvm 3    | 2008/06/13 14:31:25 | 2008-06-13 14:31:25,921
> (http-0.0.0.0-8080-3) [          CmsEvents.java:162:INFO ] Current
> PathInfo:
> order.pdf
> INFO   | jvm 3    | 2008/06/13 14:31:25 | 2008-06-13 14:31:25,921
> (http-0.0.0.0-8080-3) [          CmsEvents.java:227:INFO ] No website
> [pmacanada] publish point found for contentId: order.pdf
> INFO   | jvm 3    | 2008/06/13 14:31:25 | 2008-06-13 14:31:25,921
> (http-0.0.0.0-8080-3) [     RequestManager.java:122:INFO ]
> [RequestManager.getRequestAttribute] Value for attribute "track-serverhit"
> of uri "order.pdf" not found
> INFO   | jvm 3    | 2008/06/13 14:31:26 | 2008-06-13 14:31:25,984
> (http-0.0.0.0-8080-3) [       SequenceUtil.java:341:INFO ] Got bank of
> sequenced IDs for [ServerHitBin]; curSeqId=24840, maxSeqId=24850,
> bankSize=10
> INFO   | jvm 3    | 2008/06/13 14:31:26 | 2008-06-13 14:31:26,000
> (http-0.0.0.0-8080-3) [     RequestHandler.java:438:INFO ]
> [RequestHandler.doRequest]: Response is handled by the event.
> sessionId=66C0767C846EC5CD0469307D007FF74E.jvm1
> INFO   | jvm 3    | 2008/06/13 14:31:26 | 2008-06-13 14:31:26,000
> (http-0.0.0.0-8080-3) [     RequestManager.java:122:INFO ]
> [RequestManager.getRequestAttribute] Value for attribute "track-serverhit"
> of uri "order.pdf" not found
> INFO   | jvm 3    | 2008/06/13 14:31:26 | 2008-06-13 14:31:26,093
> (http-0.0.0.0-8080-3) [     ControlServlet.java:299:INFO ] [[[order.pdf]
> Done rendering page, Servlet Finished- total:0.203,since last([order.pdf]
> Setup...):0.203]]
> INFO   | jvm 3    | 2008/06/13 14:31:30 | 2008-06-13 14:31:30,406
> (default-invoker-Thread-35386) [         JobInvoker.java:230:INFO ] Invoker
> [default-invoker-Thread-35386] received job [1193830999234] from poller
> [org.ofbiz.service.job.JobPoller@21e554]
> INFO   | jvm 3    | 2008/06/13 14:31:30 | 2008-06-13 14:31:30,406
> (default-invoker-Thread-35386) [PersistedServiceJob.java:140:INFO ]
> org.ofbiz.service.job.PersistedServiceJob@113cd2e[547727] -- Next runtime:
> -1
> INFO   | jvm 3    | 2008/06/13 14:31:30 | 2008-06-13 14:31:30,406
> (default-invoker-Thread-35386) [            UtilXml.java:241:INFO ] XML
> Read
> 0.0s: Internal Content
> INFO   | jvm 3    | 2008/06/13 14:31:30 | 2008-06-13 14:31:30,406
> (default-invoker-Thread-35386) [NotificationServices.java:204:ERROR]
> Problem
> getting the template URL:
> component://securityext/widget/EmailSecurityScreens.xml#PasswordEmail not
> found
> INFO   | jvm 3    | 2008/06/13 14:31:30 | 2008-06-13 14:31:30,406
> (default-invoker-Thread-35386) [NotificationServices.java:137:ERROR]
> prepareNotification failed: Problem finding template; see logs
> INFO   | jvm 3    | 2008/06/13 14:31:30 | 2008-06-13 14:31:30,406
> (default-invoker-Thread-35386) [NotificationServices.java:159:ERROR]
> Invalid
> email body; null is not allowed
> INFO   | jvm 3    | 2008/06/13 14:31:30 | 2008-06-13 14:31:30,406
> (default-invoker-Thread-35386) [  ServiceDispatcher.java:522:ERROR] Error
> in
> Service [sendGenericNotificationEmail]: Invalid email body; null is not
> allowed
> INFO   | jvm 3    | 2008/06/13 14:31:30 | 2008-06-13 14:31:30,406
> (default-invoker-Thread-35386) [    TransactionUtil.java:275:ERROR]
> INFO   | jvm 3    | 2008/06/13 14:31:30 | ---- exception report
> ----------------------------------------------------------
> INFO   | jvm 3    | 2008/06/13 14:31:30 | [TransactionUtil.rollback]
> INFO   | jvm 3    | 2008/06/13 14:31:30 | Exception: java.lang.Exception
> INFO   | jvm 3    | 2008/06/13 14:31:30 | Message: Stack Trace
> INFO   | jvm 3    | 2008/06/13 14:31:30 | ---- stack trace
> ---------------------------------------------------------------
> INFO   | jvm 3    | 2008/06/13 14:31:30 | java.lang.Exception: Stack Trace
> INFO   | jvm 3    | 2008/06/13 14:31:30 |
>
> org.ofbiz.entity.transaction.TransactionUtil.rollback(TransactionUtil.java:274)
> INFO   | jvm 3    | 2008/06/13 14:31:30 |
>
> org.ofbiz.entity.transaction.TransactionUtil.rollback(TransactionUtil.java:256)
> INFO   | jvm 3    | 2008/06/13 14:31:30 |
> org.ofbiz.service.ServiceDispatcher.runSync(ServiceDispatcher.java:526)
> INFO   | jvm 3    | 2008/06/13 14:31:30 |
> org.ofbiz.service.ServiceDispatcher.runSync(ServiceDispatcher.java:213)
> INFO   | jvm 3    | 2008/06/13 14:31:30 |
> org.ofbiz.service.GenericDispatcher.runSync(GenericDispatcher.java:149)
> INFO   | jvm 3    | 2008/06/13 14:31:30 |
> org.ofbiz.service.job.GenericServiceJob.exec(GenericServiceJob.java:69)
> INFO   | jvm 3    | 2008/06/13 14:31:30 |
> org.ofbiz.service.job.JobInvoker.run(JobInvoker.java:240)
> INFO   | jvm 3    | 2008/06/13 14:31:30 | java.lang.Thread.run(Unknown
> Source)
> INFO   | jvm 3    | 2008/06/13 14:31:30 |
>
> --------------------------------------------------------------------------------
> INFO   | jvm 3    | 2008/06/13 14:31:30 |
> INFO   | jvm 3    | 2008/06/13 14:31:30 | 2008-06-13 14:31:30,406
> (default-invoker-Thread-35386) [    TransactionUtil.java:285:INFO ]
> [TransactionUtil.rollback] transaction rolled back
> INFO   | jvm 3    | 2008/06/13 14:31:30 | 2008-06-13 14:31:30,421
> (default-invoker-Thread-35386) [  GenericServiceJob.java:116:ERROR]
> INFO   | jvm 3    | 2008/06/13 14:31:30 | ---- exception report"
>
>
>
> Scott Gray wrote:
> >
> > It works fine for me, if you could post the log (assuming there is an
> > error
> > message) it would be helpful.
> >
> > Regards
> > Scott
> >
> > 2008/6/20 Rupinder <[hidden email]>:
> >
> >>
> >> Hi all,
> >> In ecommerce -> Order History -> View -> when I click PDF option, a
> blank
> >> screen is displayed instead of a PDF. Can somebody tell me reason behind
> >> that?
> >>
> >> --
> >> View this message in context:
> >>
> http://www.nabble.com/PDF-not-displayed-in-%22order-history%22-tp18024036p18024036.html
> >> Sent from the OFBiz - User mailing list archive at Nabble.com.
> >>
> >>
> >
> >
> http://www.nabble.com/file/p18025967/log.txt log.txt
> --
> View this message in context:
> http://www.nabble.com/PDF-not-displayed-in-%22order-history%22-tp18024036p18025967.html
> Sent from the OFBiz - User mailing list archive at Nabble.com.
>
>
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