'Problem with order change; see above error' - Urgent help
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Hi All - I am a newbie to ofbiz and still trying to get in grips with the framework. I have a serious problem on the production server as the orders are not being processed. On the final order review screen, it shows a red message 'Problem with order change;see above error', but the order is created in the backend. All my customers are getting confusing with this as they are not able to proceed with creating the order. I urgently need help to resolve this issue. Thanks Much, Madhuri |
Re: 'Problem with order change; see above error' - Urgent help
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please provide the SVN version (trunk or release 4.0)
some logs from the servers Madhuri sent the following on 7/15/2008 1:24 PM: > > Hi All - I am a newbie to ofbiz and still trying to get in grips with the > framework. I have a serious problem on the production server as the orders > are not being processed. On the final order review screen, it shows a red > message 'Problem with order change;see above error', but the order is > created in the backend. All my customers are getting confusing with this as > they are not able to proceed with creating the order. I urgently need help > to resolve this issue. > > Thanks Much, > > Madhuri |
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Hi - Thank you for the quick response. I have downloaded the code from trunk. Here is the exception from the logs ************************************************************** org.ofbiz.service.engine.StandardJavaEngine.runSync(StandardJavaEngine.java:56) org.ofbiz.service.ServiceDispatcher.runSync(ServiceDispatcher.java:347) org.ofbiz.service.ServiceDispatcher.runSync(ServiceDispatcher.java:214) org.ofbiz.service.GenericDispatcher.runSync(GenericDispatcher.java:139) org.ofbiz.service.eca.ServiceEcaAction.runAction(ServiceEcaAction.java:107) org.ofbiz.service.eca.ServiceEcaRule.eval(ServiceEcaRule.java:141) org.ofbiz.service.eca.ServiceEcaUtil.evalRules(ServiceEcaUtil.java:168) org.ofbiz.service.ServiceDispatcher.runSync(ServiceDispatcher.java:383) org.ofbiz.service.ServiceDispatcher.runSync(ServiceDispatcher.java:214) org.ofbiz.service.GenericDispatcher.runSync(GenericDispatcher.java:139) org.ofbiz.order.order.OrderChangeHelper.orderStatusChanges(OrderChangeHelper.java:161) org.ofbiz.order.order.OrderChangeHelper.approveOrder(OrderChangeHelper.java:77) org.ofbiz.order.shoppingcart.CheckOutHelper.processPayment(CheckOutHelper.java:1055) org.ofbiz.order.shoppingcart.CheckOutEvents.processPayment(CheckOutEvents.java:540) org.ofbiz.order.shoppingcart.CheckOutEvents.processPayment(CheckOutEvents.java:504) sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method) sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:39) sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:25) java.lang.reflect.Method.invoke(Method.java:585) org.ofbiz.webapp.event.JavaEventHandler.invoke(JavaEventHandler.java:91) org.ofbiz.webapp.event.JavaEventHandler.invoke(JavaEventHandler.java:77) org.ofbiz.webapp.control.RequestHandler.runEvent(RequestHandler.java:448) org.ofbiz.webapp.control.RequestHandler.doRequest(RequestHandler.java:277) org.ofbiz.webapp.control.RequestHandler.doRequest(RequestHandler.java:381) org.ofbiz.webapp.control.RequestHandler.doRequest(RequestHandler.java:381) org.ofbiz.webapp.control.ControlServlet.doGet(ControlServlet.java:192) javax.servlet.http.HttpServlet.service(HttpServlet.java:595) javax.servlet.http.HttpServlet.service(HttpServlet.java:688) org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:252) org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:173) org.ofbiz.webapp.control.ContextFilter.doFilter(ContextFilter.java:251) org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:202) org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:173) org.apache.catalina.core.StandardWrapperValve.invoke(StandardWrapperValve.java:213) org.apache.catalina.core.StandardContextValve.invoke(StandardContextValve.java:178) org.apache.catalina.core.StandardHostValve.invoke(StandardHostValve.java:126) org.apache.catalina.valves.ErrorReportValve.invoke(ErrorReportValve.java:105) org.apache.catalina.core.StandardEngineValve.invoke(StandardEngineValve.java:107) org.apache.catalina.valves.AccessLogValve.invoke(AccessLogValve.java:541) org.apache.catalina.connector.CoyoteAdapter.service(CoyoteAdapter.java:148) org.apache.coyote.http11.Http11Processor.process(Http11Processor.java:869) org.apache.coyote.http11.Http11BaseProtocol$Http11ConnectionHandler.processConnection(Http11BaseProtocol.java:664) org.apache.tomcat.util.net.PoolTcpEndpoint.processSocket(PoolTcpEndpoint.java:527) org.apache.tomcat.util.net.LeaderFollowerWorkerThread.runIt(LeaderFollowerWorkerThread.java:80) org.apache.tomcat.util.threads.ThreadPool$ControlRunnable.run(ThreadPool.java:684) java.lang.Thread.run(Thread.java:595) java.lang.NullPointerException org.ofbiz.content.ContentManagementServices.updateContentSubscriptionByProduct(ContentManagementServices.java:1563) sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method) sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:39) sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:25) java.lang.reflect.Method.invoke(Method.java:585) org.ofbiz.service.engine.StandardJavaEngine.serviceInvoker(StandardJavaEngine.java:94) org.ofbiz.service.engine.StandardJavaEngine.runSync(StandardJavaEngine.java:56) org.ofbiz.service.ServiceDispatcher.runSync(ServiceDispatcher.java:347) org.ofbiz.service.ServiceDispatcher.runSync(ServiceDispatcher.java:214) org.ofbiz.service.GenericDispatcher.runSync(GenericDispatcher.java:139) org.ofbiz.content.ContentManagementServices.updateContentSubscriptionByOrder(ContentManagementServices.java:1614) sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method) sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:39) sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:25) java.lang.reflect.Method.invoke(Method.java:585) org.ofbiz.service.engine.StandardJavaEngine.serviceInvoker(StandardJavaEngine.java:94) org.ofbiz.service.engine.StandardJavaEngine.runSync(StandardJavaEngine.java:56) org.ofbiz.service.ServiceDispatcher.runSync(ServiceDispatcher.java:347) org.ofbiz.service.ServiceDispatcher.runSync(ServiceDispatcher.java:214) org.ofbiz.service.GenericDispatcher.runSync(GenericDispatcher.java:139) org.ofbiz.service.eca.ServiceEcaAction.runAction(ServiceEcaAction.java:107) org.ofbiz.service.eca.ServiceEcaRule.eval(ServiceEcaRule.java:141) org.ofbiz.service.eca.ServiceEcaUtil.evalRules(ServiceEcaUtil.java:168) org.ofbiz.service.ServiceDispatcher.runSync(ServiceDispatcher.java:383) org.ofbiz.service.ServiceDispatcher.runSync(ServiceDispatcher.java:214) org.ofbiz.service.GenericDispatcher.runSync(GenericDispatcher.java:139) org.ofbiz.order.order.OrderChangeHelper.orderStatusChanges(OrderChangeHelper.java:161) org.ofbiz.order.order.OrderChangeHelper.approveOrder(OrderChangeHelper.java:77) org.ofbiz.order.shoppingcart.CheckOutHelper.processPayment(CheckOutHelper.java:1055) org.ofbiz.order.shoppingcart.CheckOutEvents.processPayment(CheckOutEvents.java:540) org.ofbiz.order.shoppingcart.CheckOutEvents.processPayment(CheckOutEvents.java:504) sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method) sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:39) sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:25) java.lang.reflect.Method.invoke(Method.java:585) org.ofbiz.webapp.event.JavaEventHandler.invoke(JavaEventHandler.java:91) org.ofbiz.webapp.event.JavaEventHandler.invoke(JavaEventHandler.java:77) org.ofbiz.webapp.control.RequestHandler.runEvent(RequestHandler.java:448) org.ofbiz.webapp.control.RequestHandler.doRequest(RequestHandler.java:277) org.ofbiz.webapp.control.RequestHandler.doRequest(RequestHandler.java:381) org.ofbiz.webapp.control.RequestHandler.doRequest(RequestHandler.java:381) org.ofbiz.webapp.control.ControlServlet.doGet(ControlServlet.java:192) javax.servlet.http.HttpServlet.service(HttpServlet.java:595) javax.servlet.http.HttpServlet.service(HttpServlet.java:688) org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:252) org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:173) org.ofbiz.webapp.control.ContextFilter.doFilter(ContextFilter.java:251) org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:202) org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:173) org.apache.catalina.core.StandardWrapperValve.invoke(StandardWrapperValve.java:213) org.apache.catalina.core.StandardContextValve.invoke(StandardContextValve.java:178) org.apache.catalina.core.StandardHostValve.invoke(StandardHostValve.java:126) org.apache.catalina.valves.ErrorReportValve.invoke(ErrorReportValve.java:105) org.apache.catalina.core.StandardEngineValve.invoke(StandardEngineValve.java:107) org.apache.catalina.valves.AccessLogValve.invoke(AccessLogValve.java:541) org.apache.catalina.connector.CoyoteAdapter.service(CoyoteAdapter.java:148) org.apache.coyote.http11.Http11Processor.process(Http11Processor.java:869) org.apache.coyote.http11.Http11BaseProtocol$Http11ConnectionHandler.processConnection(Http11BaseProtocol.java:664) org.apache.tomcat.util.net.PoolTcpEndpoint.processSocket(PoolTcpEndpoint.java:527) org.apache.tomcat.util.net.LeaderFollowerWorkerThread.runIt(LeaderFollowerWorkerThread.java:80) org.apache.tomcat.util.threads.ThreadPool$ControlRunnable.run(ThreadPool.java:684) java.lang.Thread.run(Thread.java:595) -------------------------------------------------------------------------------- 2008-07-15 23:08:53,714 (http-0.0.0.0-443-Processor4) [ CheckOutEvents.java:508:ERROR] ---- exception report ---------------------------------------------------------- Exception: org.ofbiz.base.util.GeneralException Message: Problem with order change; see above error ---- stack trace --------------------------------------------------------------- org.ofbiz.base.util.GeneralException: Problem with order change; see above error org.ofbiz.order.shoppingcart.CheckOutHelper.processPayment(CheckOutHelper.java:1057) org.ofbiz.order.shoppingcart.CheckOutEvents.processPayment(CheckOutEvents.java:540) org.ofbiz.order.shoppingcart.CheckOutEvents.processPayment(CheckOutEvents.java:504) sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method) sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:39) sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:25) java.lang.reflect.Method.invoke(Method.java:585) org.ofbiz.webapp.event.JavaEventHandler.invoke(JavaEventHandler.java:91) org.ofbiz.webapp.event.JavaEventHandler.invoke(JavaEventHandler.java:77) org.ofbiz.webapp.control.RequestHandler.runEvent(RequestHandler.java:448) org.ofbiz.webapp.control.RequestHandler.doRequest(RequestHandler.java:277) org.ofbiz.webapp.control.RequestHandler.doRequest(RequestHandler.java:381) org.ofbiz.webapp.control.RequestHandler.doRequest(RequestHandler.java:381) org.ofbiz.webapp.control.ControlServlet.doGet(ControlServlet.java:192) javax.servlet.http.HttpServlet.service(HttpServlet.java:595) javax.servlet.http.HttpServlet.service(HttpServlet.java:688) org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:252) org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:173) org.ofbiz.webapp.control.ContextFilter.doFilter(ContextFilter.java:251) org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:202) org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:173) org.apache.catalina.core.StandardWrapperValve.invoke(StandardWrapperValve.java:213) org.apache.catalina.core.StandardContextValve.invoke(StandardContextValve.java:178) org.apache.catalina.core.StandardHostValve.invoke(StandardHostValve.java:126) org.apache.catalina.valves.ErrorReportValve.invoke(ErrorReportValve.java:105) org.apache.catalina.core.StandardEngineValve.invoke(StandardEngineValve.java:107) org.apache.catalina.valves.AccessLogValve.invoke(AccessLogValve.java:541) org.apache.catalina.connector.CoyoteAdapter.service(CoyoteAdapter.java:148) org.apache.coyote.http11.Http11Processor.process(Http11Processor.java:869) org.apache.coyote.http11.Http11BaseProtocol$Http11ConnectionHandler.processConnection(Http11BaseProtocol.java:664) org.apache.tomcat.util.net.PoolTcpEndpoint.processSocket(PoolTcpEndpoint.java:527) org.apache.tomcat.util.net.LeaderFollowerWorkerThread.runIt(LeaderFollowerWorkerThread.java:80) org.apache.tomcat.util.threads.ThreadPool$ControlRunnable.run(ThreadPool.java:684) java.lang.Thread.run(Thread.java:595) -------------------------------------------------------------------------------- 2008-07-15 23:08:53,723 (http-0.0.0.0-443-Processor4) [ SequenceUtil.java:258:INFO ] Got bank of sequenced IDs for [ServerHitBin]; curSeqId=259640, maxSeqId=259650, bankSize=10 2008-07-15 23:08:53,755 (http-0.0.0.0-443-Processor7) [ ServiceEcaRule.java:140:INFO ] Running Service ECA Service: ensureNaPartyRole, triggered by rule on Service: createPerson 2008-07-15 23:08:53,759 (http-0.0.0.0-443-Processor4) [ RequestHandler.java:308:ERROR] Request processpayment caused an error with the following message: Problem with order change; see above error 2008-07-15 23:08:53,760 (http-0.0.0.0-443-Processor4) [ RequestHandler.java:427:INFO ] [RequestHandler.doRequest]: Response is a view. sessionId=27662388DFA3100C510BEBD267D7B000.jvm1 2008-07-15 23:08:53,761 (http-0.0.0.0-443-Processor4) [ RequestHandler.java:580:INFO ] servletName=control, view=checkoutreview sessionId=27662388DFA3100C510BEBD267D7B000.jvm1 2008-07-15 23:08:53,762 (http-0.0.0.0-443-Processor4) [ ScreenRenderer.java:223:INFO ] Found servlet context (application) attribute that conflicts with parameter name, leaving request parameter in place for name: _REQUEST_HANDLER_ 2008-07-15 23:08:53,941 (http-0.0.0.0-443-Processor7) [ ServiceDispatcher.java:470:DEBUG] Sync service [ecommerce/ensureNaPartyRole] finished in [184] milliseconds 2008-07-15 23:08:53,943 (http-0.0.0.0-443-Processor7) [ ServiceDispatcher.java:470:DEBUG] Sync service [ecommerce/createPerson] finished in [851] milliseconds 2008-07-15 23:08:54,054 (http-0.0.0.0-443-Processor7) [ ServiceDispatcher.java:470:DEBUG] Sync service [ecommerce/createUserLogin] finished in [90] milliseconds 2008-07-15 23:08:54,060 (http-0.0.0.0-443-Processor7) [ ServiceDispatcher.java:470:DEBUG] Sync service [ecommerce/createPersonAndUserLogin] finished in [1271] milliseconds 2008-07-15 23:08:54,330 (http-0.0.0.0-443-Processor4) [ ControlServlet.java:259:DEBUG] [[[processorder] Done rendering page, Servlet Finished- total:1.778,since last([processorder] Se...):1.778]] 2008-07-15 23:08:54,356 (http-0.0.0.0-443-Processor7) [ Log.java:97 :INFO ] Contact mech created with id 12451 2008-07-15 23:08:54,366 (http-0.0.0.0-443-Processor7) [ Log.java:97 :INFO ] Creating a PartyContactMech with id: 12451 2008-07-15 23:08:54,404 (http-0.0.0.0-443-Processor7) [ServiceEcaCondition.java:130:WARN ] From Field (contactMechPurposeTypeId) is not found in context for createPartyContactMech, defaulting to null. 2008-07-15 23:08:54,405 (http-0.0.0.0-443-Processor7) [ ServiceEcaRule.java:115:INFO ] For Service ECA [createPartyContactMech] on [commit] got false for condition: [null][][contactMechPurposeTypeId][is-not-empty][null][][true][String][] 2008-07-15 23:08:54,406 (http-0.0.0.0-443-Processor7) [ServiceEcaCondition.java:130:WARN ] From Field (paymentMethodId) is not found in context for createPartyPostalAddress, defaulting to null. 2008-07-15 23:08:54,407 (http-0.0.0.0-443-Processor7) [ ServiceEcaRule.java:115:INFO ] For Service ECA [createPartyPostalAddress] on [commit] got false for condition: [null][][paymentMethodId][is-not-empty][null][][true][String][] 2008-07-15 23:08:54,408 (http-0.0.0.0-443-Processor7) [ ServiceDispatcher.java:470:DEBUG] Sync service [ecommerce/createPartyPostalAddress] finished in [58] milliseconds 2008-07-15 23:08:54,465 (http-0.0.0.0-443-Processor7) [ ServiceDispatcher.java:470:DEBUG] Sync service [ecommerce/createPartyContactMechPurpose] finished in [55] milliseconds 2008-07-15 23:08:54,473 (http-0.0.0.0-443-Processor7) [ Log.java:97 :INFO ] Creating telecom number 2008-07-15 23:08:54,517 (http-0.0.0.0-443-Processor7) [ Log.java:97 :INFO ] Contact mech created with id 12452 2008-07-15 23:08:54,673 (http-0.0.0.0-443-Processor7) [ ServiceDispatcher.java:470:DEBUG] Sync service [ecommerce/createTelecomNumber] finished in [199] milliseconds 2008-07-15 23:08:54,674 (http-0.0.0.0-443-Processor7) [ Log.java:97 :INFO ] Copied id to createPartyContactMechMap: 12452 2008-07-15 23:08:54,676 (http-0.0.0.0-443-Processor7) [ Log.java:97 :INFO ] Creating a PartyContactMech with id: 12452 2008-07-15 23:08:54,682 (http-0.0.0.0-443-Processor7) [ServiceEcaCondition.java:130:WARN ] From Field (contactMechPurposeTypeId) is not found in context for createPartyContactMech, defaulting to null. 2008-07-15 23:08:54,683 (http-0.0.0.0-443-Processor7) [ ServiceEcaRule.java:115:INFO ] For Service ECA [createPartyContactMech] on [commit] got false for condition: [null][][contactMechPurposeTypeId][is-not-empty][null][][true][String][] 2008-07-15 23:08:54,685 (http-0.0.0.0-443-Processor7) [ ServiceDispatcher.java:470:DEBUG] Sync service [ecommerce/createPartyTelecomNumber] finished in [213] milliseconds 2008-07-15 23:08:54,711 (default-invoker-Thread-1) [ JobInvoker.java:214:INFO ] Invoker: default-invoker-Thread-1 received job -- 1216159733288 from poller - org.ofbiz.service.job.JobPoller@10ea9ba 2008-07-15 23:08:54,716 (default-invoker-Thread-1) [PersistedServiceJob.java:139:INFO ] org.ofbiz.service.job.PersistedServiceJob@1d377a4[20296] -- Next runtime: -1 [Error] :2:12: cvc-elt.1: Cannot find the declaration of element 'ofbiz-ser'. 2008-07-15 23:08:54,732 (default-invoker-Thread-1) [ UtilXml.java:246:DEBUG] XML Read 0.0050s: Internal Content 2008-07-15 23:08:54,736 (http-0.0.0.0-443-Processor7) [ Log.java:97 :INFO ] Contact mech created with id 12453 2008-07-15 23:08:54,737 (http-0.0.0.0-443-Processor7) [ Log.java:97 :INFO ] ContactMech created 2008-07-15 23:08:54,739 (http-0.0.0.0-443-Processor7) [FlexibleStringExpander.java:358:WARN ] Could not find value in environment for the name [parameters.contactMechId], inserting nothing. 2008-07-15 23:08:54,740 (http-0.0.0.0-443-Processor7) [ Log.java:97 :INFO ] Creating a PartyContactMech with id: 2008-07-15 23:08:54,744 (http-0.0.0.0-443-Processor7) [ServiceEcaCondition.java:130:WARN ] From Field (contactMechPurposeTypeId) is not found in context for createPartyContactMech, defaulting to null. 2008-07-15 23:08:54,745 (http-0.0.0.0-443-Processor7) [ ServiceEcaRule.java:115:INFO ] For Service ECA [createPartyContactMech] on [commit] got false for condition: [null][][contactMechPurposeTypeId][is-not-empty][null][][true][String][] 2008-07-15 23:08:54,891 (http-0.0.0.0-443-Processor7) [ LoginWorker.java:486:INFO ] Running autoLogin check. 2008-07-15 23:08:54,909 (http-0.0.0.0-443-Processor7) [ RequestHandler.java:357:INFO ] [Doing Previous Request]: /checkoutoptions sessionId=F68B09C91370D4EE062C7EDF318F4411.jvm1 2008-07-15 23:08:54,909 (http-0.0.0.0-443-Processor7) [ RequestHandler.java:115:INFO ] [RequestHandler]: Chain in place: requestUri=checkoutoptions nextView=null sessionId=F68B09C91370D4EE062C7EDF318F4411.jvm1 2008-07-15 23:08:54,910 (http-0.0.0.0-443-Processor7) [ RequestHandler.java:239:INFO ] [Processing Request]: checkoutoptions sessionId=F68B09C91370D4EE062C7EDF318F4411.jvm1 2008-07-15 23:08:54,911 (http-0.0.0.0-443-Processor7) [ LoginWorker.java:693:INFO ] No webapp configuration found for : default-server / 2008-07-15 23:08:54,913 (http-0.0.0.0-443-Processor7) [ CheckOutEvents.java:83 :INFO ] CheckoutPage: null 2008-07-15 23:08:54,914 (http-0.0.0.0-443-Processor7) [ RequestHandler.java:427:INFO ] [RequestHandler.doRequest]: Response is a view. sessionId=F68B09C91370D4EE062C7EDF318F4411.jvm1 2008-07-15 23:08:54,915 (http-0.0.0.0-443-Processor7) [ RequestHandler.java:580:INFO ] servletName=control, view=checkoutshippingaddress sessionId=F68B09C91370D4EE062C7EDF318F4411.jvm1 2008-07-15 23:08:54,916 (http-0.0.0.0-443-Processor7) [ ScreenRenderer.java:223:INFO ] Found servlet context (application) attribute that conflicts with parameter name, leaving request parameter in place for name: _REQUEST_HANDLER_ 2008-07-15 23:08:55,377 (http-0.0.0.0-443-Processor7) [ ControlServlet.java:259:DEBUG] [[[createcustomer] Done rendering page, Servlet Finished- total:2.896,since last([createcustomer] ...):2.896]] *********************************************************************************8 Thanks in advance. Madhuri
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I also get the following error when I try to approve the orders from the ordermgr ****************************************************************** org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:252) org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:173) org.ofbiz.webapp.control.ContextFilter.doFilter(ContextFilter.java:251) org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:202) org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:173) org.apache.catalina.core.StandardWrapperValve.invoke(StandardWrapperValve.java:213) org.apache.catalina.core.StandardContextValve.invoke(StandardContextValve.java:178) org.apache.catalina.core.StandardHostValve.invoke(StandardHostValve.java:126) org.apache.catalina.valves.ErrorReportValve.invoke(ErrorReportValve.java:105) org.apache.catalina.core.StandardEngineValve.invoke(StandardEngineValve.java:107) org.apache.catalina.valves.AccessLogValve.invoke(AccessLogValve.java:541) org.apache.catalina.connector.CoyoteAdapter.service(CoyoteAdapter.java:148) org.apache.coyote.http11.Http11Processor.process(Http11Processor.java:869) org.apache.coyote.http11.Http11BaseProtocol$Http11ConnectionHandler.processConnection(Http11BaseProtocol.java:664) org.apache.tomcat.util.net.PoolTcpEndpoint.processSocket(PoolTcpEndpoint.java:527) org.apache.tomcat.util.net.LeaderFollowerWorkerThread.runIt(LeaderFollowerWorkerThread.java:80) org.apache.tomcat.util.threads.ThreadPool$ControlRunnable.run(ThreadPool.java:684) java.lang.Thread.run(Thread.java:595) -------------------------------------------------------------------------------- 2008-07-15 23:13:51,339 (http-0.0.0.0-443-Processor4) [ TransactionUtil.java:268:INFO ] [TransactionUtil.rollback] transaction rolled back 2008-07-15 23:13:51,340 (http-0.0.0.0-443-Processor4) [ TransactionUtil.java:192:WARN ] [TransactionUtil.commit] Not committing transaction, status is STATUS_NO_TRANSACTION 2008-07-15 23:13:51,342 (http-0.0.0.0-443-Processor4) [ServiceEventHandler.java:324:ERROR] ---- exception report ---------------------------------------------------------- Service invocation error Exception: org.ofbiz.service.GenericServiceException Message: Problems with the transaction. (Service target threw an unexpected exception (null)) ---- stack trace --------------------------------------------------------------- org.ofbiz.service.GenericServiceException: Problems with the transaction. (Service target threw an unexpected exception (null)) org.ofbiz.service.ServiceDispatcher.runSync(ServiceDispatcher.java:449) org.ofbiz.service.ServiceDispatcher.runSync(ServiceDispatcher.java:214) org.ofbiz.service.GenericDispatcher.runSync(GenericDispatcher.java:139) org.ofbiz.service.eca.ServiceEcaAction.runAction(ServiceEcaAction.java:107) org.ofbiz.service.eca.ServiceEcaRule.eval(ServiceEcaRule.java:141) org.ofbiz.service.eca.ServiceEcaUtil.evalRules(ServiceEcaUtil.java:168) org.ofbiz.service.ServiceDispatcher.runSync(ServiceDispatcher.java:383) org.ofbiz.service.ServiceDispatcher.runSync(ServiceDispatcher.java:214) org.ofbiz.service.GenericDispatcher.runSync(GenericDispatcher.java:139) org.ofbiz.webapp.event.ServiceEventHandler.invoke(ServiceEventHandler.java:308) org.ofbiz.webapp.control.RequestHandler.runEvent(RequestHandler.java:448) org.ofbiz.webapp.control.RequestHandler.doRequest(RequestHandler.java:277) org.ofbiz.webapp.control.ControlServlet.doGet(ControlServlet.java:192) javax.servlet.http.HttpServlet.service(HttpServlet.java:595) javax.servlet.http.HttpServlet.service(HttpServlet.java:688) org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:252) org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:173) org.ofbiz.webapp.control.ContextFilter.doFilter(ContextFilter.java:251) org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:202) org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:173) org.apache.catalina.core.StandardWrapperValve.invoke(StandardWrapperValve.java:213) org.apache.catalina.core.StandardContextValve.invoke(StandardContextValve.java:178) org.apache.catalina.core.StandardHostValve.invoke(StandardHostValve.java:126) org.apache.catalina.valves.ErrorReportValve.invoke(ErrorReportValve.java:105) org.apache.catalina.core.StandardEngineValve.invoke(StandardEngineValve.java:107) org.apache.catalina.valves.AccessLogValve.invoke(AccessLogValve.java:541) org.apache.catalina.connector.CoyoteAdapter.service(CoyoteAdapter.java:148) org.apache.coyote.http11.Http11Processor.process(Http11Processor.java:869) org.apache.coyote.http11.Http11BaseProtocol$Http11ConnectionHandler.processConnection(Http11BaseProtocol.java:664) org.apache.tomcat.util.net.PoolTcpEndpoint.processSocket(PoolTcpEndpoint.java:527) org.apache.tomcat.util.net.LeaderFollowerWorkerThread.runIt(LeaderFollowerWorkerThread.java:80) org.apache.tomcat.util.threads.ThreadPool$ControlRunnable.run(ThreadPool.java:684) java.lang.Thread.run(Thread.java:595) org.ofbiz.service.GenericServiceException: Service target threw an unexpected exception (null) org.ofbiz.service.engine.StandardJavaEngine.serviceInvoker(StandardJavaEngine.java:106) org.ofbiz.service.engine.StandardJavaEngine.runSync(StandardJavaEngine.java:56) org.ofbiz.service.ServiceDispatcher.runSync(ServiceDispatcher.java:347) org.ofbiz.service.ServiceDispatcher.runSync(ServiceDispatcher.java:214) org.ofbiz.service.GenericDispatcher.runSync(GenericDispatcher.java:139) org.ofbiz.content.ContentManagementServices.updateContentSubscriptionByOrder(ContentManagementServices.java:1614) sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method) sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:39) sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:25) java.lang.reflect.Method.invoke(Method.java:585) org.ofbiz.service.engine.StandardJavaEngine.serviceInvoker(StandardJavaEngine.java:94) org.ofbiz.service.engine.StandardJavaEngine.runSync(StandardJavaEngine.java:56) org.ofbiz.service.ServiceDispatcher.runSync(ServiceDispatcher.java:347) org.ofbiz.service.ServiceDispatcher.runSync(ServiceDispatcher.java:214) org.ofbiz.service.GenericDispatcher.runSync(GenericDispatcher.java:139) org.ofbiz.service.eca.ServiceEcaAction.runAction(ServiceEcaAction.java:107) org.ofbiz.service.eca.ServiceEcaRule.eval(ServiceEcaRule.java:141) org.ofbiz.service.eca.ServiceEcaUtil.evalRules(ServiceEcaUtil.java:168) org.ofbiz.service.ServiceDispatcher.runSync(ServiceDispatcher.java:383) org.ofbiz.service.ServiceDispatcher.runSync(ServiceDispatcher.java:214) org.ofbiz.service.GenericDispatcher.runSync(GenericDispatcher.java:139) org.ofbiz.order.order.OrderServices.checkItemStatus(OrderServices.java:1617) sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method) sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:39) sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:25) java.lang.reflect.Method.invoke(Method.java:585) org.ofbiz.service.engine.StandardJavaEngine.serviceInvoker(StandardJavaEngine.java:94) org.ofbiz.service.engine.StandardJavaEngine.runSync(StandardJavaEngine.java:56) org.ofbiz.service.ServiceDispatcher.runSync(ServiceDispatcher.java:347) org.ofbiz.service.ServiceDispatcher.runSync(ServiceDispatcher.java:214) org.ofbiz.service.GenericDispatcher.runSync(GenericDispatcher.java:139) org.ofbiz.service.eca.ServiceEcaAction.runAction(ServiceEcaAction.java:107) org.ofbiz.service.eca.ServiceEcaRule.eval(ServiceEcaRule.java:141) org.ofbiz.service.eca.ServiceEcaUtil.evalRules(ServiceEcaUtil.java:168) org.ofbiz.service.ServiceDispatcher.runSync(ServiceDispatcher.java:383) org.ofbiz.service.ServiceDispatcher.runSync(ServiceDispatcher.java:214) org.ofbiz.service.GenericDispatcher.runSync(GenericDispatcher.java:139) org.ofbiz.webapp.event.ServiceEventHandler.invoke(ServiceEventHandler.java:308) org.ofbiz.webapp.control.RequestHandler.runEvent(RequestHandler.java:448) org.ofbiz.webapp.control.RequestHandler.doRequest(RequestHandler.java:277) org.ofbiz.webapp.control.ControlServlet.doGet(ControlServlet.java:192) javax.servlet.http.HttpServlet.service(HttpServlet.java:595) javax.servlet.http.HttpServlet.service(HttpServlet.java:688) org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:252) org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:173) org.ofbiz.webapp.control.ContextFilter.doFilter(ContextFilter.java:251) org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:202) org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:173) org.apache.catalina.core.StandardWrapperValve.invoke(StandardWrapperValve.java:213) org.apache.catalina.core.StandardContextValve.invoke(StandardContextValve.java:178) org.apache.catalina.core.StandardHostValve.invoke(StandardHostValve.java:126) org.apache.catalina.valves.ErrorReportValve.invoke(ErrorReportValve.java:105) org.apache.catalina.core.StandardEngineValve.invoke(StandardEngineValve.java:107) org.apache.catalina.valves.AccessLogValve.invoke(AccessLogValve.java:541) org.apache.catalina.connector.CoyoteAdapter.service(CoyoteAdapter.java:148) org.apache.coyote.http11.Http11Processor.process(Http11Processor.java:869) org.apache.coyote.http11.Http11BaseProtocol$Http11ConnectionHandler.processConnection(Http11BaseProtocol.java:664) org.apache.tomcat.util.net.PoolTcpEndpoint.processSocket(PoolTcpEndpoint.java:527) org.apache.tomcat.util.net.LeaderFollowerWorkerThread.runIt(LeaderFollowerWorkerThread.java:80) org.apache.tomcat.util.threads.ThreadPool$ControlRunnable.run(ThreadPool.java:684) java.lang.Thread.run(Thread.java:595) java.lang.NullPointerException org.ofbiz.content.ContentManagementServices.updateContentSubscriptionByProduct(ContentManagementServices.java:1563) sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method) sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:39) sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:25) java.lang.reflect.Method.invoke(Method.java:585) org.ofbiz.service.engine.StandardJavaEngine.serviceInvoker(StandardJavaEngine.java:94) org.ofbiz.service.engine.StandardJavaEngine.runSync(StandardJavaEngine.java:56) org.ofbiz.service.ServiceDispatcher.runSync(ServiceDispatcher.java:347) org.ofbiz.service.ServiceDispatcher.runSync(ServiceDispatcher.java:214) org.ofbiz.service.GenericDispatcher.runSync(GenericDispatcher.java:139) org.ofbiz.content.ContentManagementServices.updateContentSubscriptionByOrder(ContentManagementServices.java:1614) sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method) sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:39) sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:25) java.lang.reflect.Method.invoke(Method.java:585) org.ofbiz.service.engine.StandardJavaEngine.serviceInvoker(StandardJavaEngine.java:94) org.ofbiz.service.engine.StandardJavaEngine.runSync(StandardJavaEngine.java:56) org.ofbiz.service.ServiceDispatcher.runSync(ServiceDispatcher.java:347) org.ofbiz.service.ServiceDispatcher.runSync(ServiceDispatcher.java:214) org.ofbiz.service.GenericDispatcher.runSync(GenericDispatcher.java:139) org.ofbiz.service.eca.ServiceEcaAction.runAction(ServiceEcaAction.java:107) org.ofbiz.service.eca.ServiceEcaRule.eval(ServiceEcaRule.java:141) org.ofbiz.service.eca.ServiceEcaUtil.evalRules(ServiceEcaUtil.java:168) org.ofbiz.service.ServiceDispatcher.runSync(ServiceDispatcher.java:383) org.ofbiz.service.ServiceDispatcher.runSync(ServiceDispatcher.java:214) org.ofbiz.service.GenericDispatcher.runSync(GenericDispatcher.java:139) org.ofbiz.order.order.OrderServices.checkItemStatus(OrderServices.java:1617) sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method) sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:39) sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:25) java.lang.reflect.Method.invoke(Method.java:585) org.ofbiz.service.engine.StandardJavaEngine.serviceInvoker(StandardJavaEngine.java:94) org.ofbiz.service.engine.StandardJavaEngine.runSync(StandardJavaEngine.java:56) org.ofbiz.service.ServiceDispatcher.runSync(ServiceDispatcher.java:347) org.ofbiz.service.ServiceDispatcher.runSync(ServiceDispatcher.java:214) org.ofbiz.service.GenericDispatcher.runSync(GenericDispatcher.java:139) org.ofbiz.service.eca.ServiceEcaAction.runAction(ServiceEcaAction.java:107) org.ofbiz.service.eca.ServiceEcaRule.eval(ServiceEcaRule.java:141) org.ofbiz.service.eca.ServiceEcaUtil.evalRules(ServiceEcaUtil.java:168) org.ofbiz.service.ServiceDispatcher.runSync(ServiceDispatcher.java:383) org.ofbiz.service.ServiceDispatcher.runSync(ServiceDispatcher.java:214) org.ofbiz.service.GenericDispatcher.runSync(GenericDispatcher.java:139) org.ofbiz.webapp.event.ServiceEventHandler.invoke(ServiceEventHandler.java:308) org.ofbiz.webapp.control.RequestHandler.runEvent(RequestHandler.java:448) org.ofbiz.webapp.control.RequestHandler.doRequest(RequestHandler.java:277) org.ofbiz.webapp.control.ControlServlet.doGet(ControlServlet.java:192) javax.servlet.http.HttpServlet.service(HttpServlet.java:595) javax.servlet.http.HttpServlet.service(HttpServlet.java:688) org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:252) org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:173) org.ofbiz.webapp.control.ContextFilter.doFilter(ContextFilter.java:251) org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:202) org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:173) org.apache.catalina.core.StandardWrapperValve.invoke(StandardWrapperValve.java:213) org.apache.catalina.core.StandardContextValve.invoke(StandardContextValve.java:178) org.apache.catalina.core.StandardHostValve.invoke(StandardHostValve.java:126) org.apache.catalina.valves.ErrorReportValve.invoke(ErrorReportValve.java:105) org.apache.catalina.core.StandardEngineValve.invoke(StandardEngineValve.java:107) org.apache.catalina.valves.AccessLogValve.invoke(AccessLogValve.java:541) org.apache.catalina.connector.CoyoteAdapter.service(CoyoteAdapter.java:148) org.apache.coyote.http11.Http11Processor.process(Http11Processor.java:869) org.apache.coyote.http11.Http11BaseProtocol$Http11ConnectionHandler.processConnection(Http11BaseProtocol.java:664) org.apache.tomcat.util.net.PoolTcpEndpoint.processSocket(PoolTcpEndpoint.java:527) org.apache.tomcat.util.net.LeaderFollowerWorkerThread.runIt(LeaderFollowerWorkerThread.java:80) org.apache.tomcat.util.threads.ThreadPool$ControlRunnable.run(ThreadPool.java:684) java.lang.Thread.run(Thread.java:595) -------------------------------------------------------------------------------- 2008-07-15 23:13:51,345 (http-0.0.0.0-443-Processor4) [ RequestHandler.java:308:ERROR] Request changeOrderItemStatus caused an error with the following message: Error calling event: org.ofbiz.webapp.event.EventHandlerException: Service invocation error (Service target threw an unexpected exception (null)) 2008-07-15 23:13:51,346 (http-0.0.0.0-443-Processor4) [ RequestHandler.java:427:INFO ] [RequestHandler.doRequest]: Response is a view. sessionId=A31440BE63FCCF282A659D6885291861.jvm1 2008-07-15 23:13:51,346 (http-0.0.0.0-443-Processor4) [ RequestHandler.java:580:INFO ] servletName=control, view=orderview sessionId=A31440BE63FCCF282A659D6885291861.jvm1 2008-07-15 23:13:51,348 (http-0.0.0.0-443-Processor4) [ ScreenRenderer.java:223:INFO ] Found servlet context (application) attribute that conflicts with parameter name, leaving request parameter in place for name: _REQUEST_HANDLER_ 2008-07-15 23:13:51,914 (http-0.0.0.0-443-Processor4) [ ServiceDispatcher.java:470:DEBUG] Sync service [order/getProductInventorySummaryForItems] finished in [472] milliseconds 2008-07-15 23:13:52,551 (http-0.0.0.0-443-Processor4) [ ModelScreenWidget.java:363:INFO ] In the include-screen tag the screen name was empty, ignoring include; in screen [GlobalDecorator] 2008-07-15 23:13:54,227 (http-0.0.0.0-443-Processor4) [ ControlServlet.java:259:DEBUG] [[[changeOrderItemStatus] Done rendering page, Servlet Finished- total:3.712,since last([changeOrderItemS...):3.711]] ***************************************************************************** Thanks Maddy
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Re: 'Problem with order change; see above error' - Urgent help
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In reply to this post by Madhuri
there is more before this entry that might help.
seems the error is java.lang.NullPointerException org.ofbiz.content.ContentManagementServices.updateContentSubscriptionByProduct(ContentManagementServices.java:1563) i am not familiar enough to know what might be causing this. hopefully someone will chime in. Madhuri sent the following on 7/15/2008 2:58 PM: > > Hi - Thank you for the quick response. I have downloaded the code from > trunk. Here is the exception from the logs > > ************************************************************** > org.ofbiz.service.engine.StandardJavaEngine.runSync(StandardJavaEngine.java:56) > org.ofbiz.service.ServiceDispatcher.runSync(ServiceDispatcher.java:347) > org.ofbiz.service.ServiceDispatcher.runSync(ServiceDispatcher.java:214) > org.ofbiz.service.GenericDispatcher.runSync(GenericDispatcher.java:139) > org.ofbiz.service.eca.ServiceEcaAction.runAction(ServiceEcaAction.java:107) > org.ofbiz.service.eca.ServiceEcaRule.eval(ServiceEcaRule.java:141) > org.ofbiz.service.eca.ServiceEcaUtil.evalRules(ServiceEcaUtil.java:168) > org.ofbiz.service.ServiceDispatcher.runSync(ServiceDispatcher.java:383) > org.ofbiz.service.ServiceDispatcher.runSync(ServiceDispatcher.java:214) > org.ofbiz.service.GenericDispatcher.runSync(GenericDispatcher.java:139) > org.ofbiz.order.order.OrderChangeHelper.orderStatusChanges(OrderChangeHelper.java:161) > org.ofbiz.order.order.OrderChangeHelper.approveOrder(OrderChangeHelper.java:77) > org.ofbiz.order.shoppingcart.CheckOutHelper.processPayment(CheckOutHelper.java:1055) > org.ofbiz.order.shoppingcart.CheckOutEvents.processPayment(CheckOutEvents.java:540) > org.ofbiz.order.shoppingcart.CheckOutEvents.processPayment(CheckOutEvents.java:504) > sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method) > sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:39) > sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:25) > java.lang.reflect.Method.invoke(Method.java:585) > org.ofbiz.webapp.event.JavaEventHandler.invoke(JavaEventHandler.java:91) > org.ofbiz.webapp.event.JavaEventHandler.invoke(JavaEventHandler.java:77) > org.ofbiz.webapp.control.RequestHandler.runEvent(RequestHandler.java:448) > org.ofbiz.webapp.control.RequestHandler.doRequest(RequestHandler.java:277) > org.ofbiz.webapp.control.RequestHandler.doRequest(RequestHandler.java:381) > org.ofbiz.webapp.control.RequestHandler.doRequest(RequestHandler.java:381) > org.ofbiz.webapp.control.ControlServlet.doGet(ControlServlet.java:192) > javax.servlet.http.HttpServlet.service(HttpServlet.java:595) > javax.servlet.http.HttpServlet.service(HttpServlet.java:688) > org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:252) > org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:173) > org.ofbiz.webapp.control.ContextFilter.doFilter(ContextFilter.java:251) > org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:202) > org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:173) > org.apache.catalina.core.StandardWrapperValve.invoke(StandardWrapperValve.java:213) > org.apache.catalina.core.StandardContextValve.invoke(StandardContextValve.java:178) > org.apache.catalina.core.StandardHostValve.invoke(StandardHostValve.java:126) > org.apache.catalina.valves.ErrorReportValve.invoke(ErrorReportValve.java:105) > org.apache.catalina.core.StandardEngineValve.invoke(StandardEngineValve.java:107) > org.apache.catalina.valves.AccessLogValve.invoke(AccessLogValve.java:541) > org.apache.catalina.connector.CoyoteAdapter.service(CoyoteAdapter.java:148) > org.apache.coyote.http11.Http11Processor.process(Http11Processor.java:869) > org.apache.coyote.http11.Http11BaseProtocol$Http11ConnectionHandler.processConnection(Http11BaseProtocol.java:664) > org.apache.tomcat.util.net.PoolTcpEndpoint.processSocket(PoolTcpEndpoint.java:527) > org.apache.tomcat.util.net.LeaderFollowerWorkerThread.runIt(LeaderFollowerWorkerThread.java:80) > org.apache.tomcat.util.threads.ThreadPool$ControlRunnable.run(ThreadPool.java:684) > java.lang.Thread.run(Thread.java:595) > java.lang.NullPointerException > org.ofbiz.content.ContentManagementServices.updateContentSubscriptionByProduct(ContentManagementServices.java:1563) > sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method) > sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:39) > sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:25) > java.lang.reflect.Method.invoke(Method.java:585) > org.ofbiz.service.engine.StandardJavaEngine.serviceInvoker(StandardJavaEngine.java:94) > org.ofbiz.service.engine.StandardJavaEngine.runSync(StandardJavaEngine.java:56) > org.ofbiz.service.ServiceDispatcher.runSync(ServiceDispatcher.java:347) > org.ofbiz.service.ServiceDispatcher.runSync(ServiceDispatcher.java:214) > org.ofbiz.service.GenericDispatcher.runSync(GenericDispatcher.java:139) > org.ofbiz.content.ContentManagementServices.updateContentSubscriptionByOrder(ContentManagementServices.java:1614) > sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method) > sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:39) > sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:25) > java.lang.reflect.Method.invoke(Method.java:585) > org.ofbiz.service.engine.StandardJavaEngine.serviceInvoker(StandardJavaEngine.java:94) > org.ofbiz.service.engine.StandardJavaEngine.runSync(StandardJavaEngine.java:56) > org.ofbiz.service.ServiceDispatcher.runSync(ServiceDispatcher.java:347) > org.ofbiz.service.ServiceDispatcher.runSync(ServiceDispatcher.java:214) > org.ofbiz.service.GenericDispatcher.runSync(GenericDispatcher.java:139) > org.ofbiz.service.eca.ServiceEcaAction.runAction(ServiceEcaAction.java:107) > org.ofbiz.service.eca.ServiceEcaRule.eval(ServiceEcaRule.java:141) > org.ofbiz.service.eca.ServiceEcaUtil.evalRules(ServiceEcaUtil.java:168) > org.ofbiz.service.ServiceDispatcher.runSync(ServiceDispatcher.java:383) > org.ofbiz.service.ServiceDispatcher.runSync(ServiceDispatcher.java:214) > org.ofbiz.service.GenericDispatcher.runSync(GenericDispatcher.java:139) > org.ofbiz.order.order.OrderChangeHelper.orderStatusChanges(OrderChangeHelper.java:161) > org.ofbiz.order.order.OrderChangeHelper.approveOrder(OrderChangeHelper.java:77) > org.ofbiz.order.shoppingcart.CheckOutHelper.processPayment(CheckOutHelper.java:1055) > org.ofbiz.order.shoppingcart.CheckOutEvents.processPayment(CheckOutEvents.java:540) > org.ofbiz.order.shoppingcart.CheckOutEvents.processPayment(CheckOutEvents.java:504) > sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method) > sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:39) > sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:25) > java.lang.reflect.Method.invoke(Method.java:585) > org.ofbiz.webapp.event.JavaEventHandler.invoke(JavaEventHandler.java:91) > org.ofbiz.webapp.event.JavaEventHandler.invoke(JavaEventHandler.java:77) > org.ofbiz.webapp.control.RequestHandler.runEvent(RequestHandler.java:448) > org.ofbiz.webapp.control.RequestHandler.doRequest(RequestHandler.java:277) > org.ofbiz.webapp.control.RequestHandler.doRequest(RequestHandler.java:381) > org.ofbiz.webapp.control.RequestHandler.doRequest(RequestHandler.java:381) > org.ofbiz.webapp.control.ControlServlet.doGet(ControlServlet.java:192) > javax.servlet.http.HttpServlet.service(HttpServlet.java:595) > javax.servlet.http.HttpServlet.service(HttpServlet.java:688) > org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:252) > org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:173) > org.ofbiz.webapp.control.ContextFilter.doFilter(ContextFilter.java:251) > org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:202) > org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:173) > org.apache.catalina.core.StandardWrapperValve.invoke(StandardWrapperValve.java:213) > org.apache.catalina.core.StandardContextValve.invoke(StandardContextValve.java:178) > org.apache.catalina.core.StandardHostValve.invoke(StandardHostValve.java:126) > org.apache.catalina.valves.ErrorReportValve.invoke(ErrorReportValve.java:105) > org.apache.catalina.core.StandardEngineValve.invoke(StandardEngineValve.java:107) > org.apache.catalina.valves.AccessLogValve.invoke(AccessLogValve.java:541) > org.apache.catalina.connector.CoyoteAdapter.service(CoyoteAdapter.java:148) > org.apache.coyote.http11.Http11Processor.process(Http11Processor.java:869) > org.apache.coyote.http11.Http11BaseProtocol$Http11ConnectionHandler.processConnection(Http11BaseProtocol.java:664) > org.apache.tomcat.util.net.PoolTcpEndpoint.processSocket(PoolTcpEndpoint.java:527) > org.apache.tomcat.util.net.LeaderFollowerWorkerThread.runIt(LeaderFollowerWorkerThread.java:80) > org.apache.tomcat.util.threads.ThreadPool$ControlRunnable.run(ThreadPool.java:684) > java.lang.Thread.run(Thread.java:595) > -------------------------------------------------------------------------------- > > 2008-07-15 23:08:53,714 (http-0.0.0.0-443-Processor4) [ > CheckOutEvents.java:508:ERROR] > ---- exception report > ---------------------------------------------------------- > Exception: org.ofbiz.base.util.GeneralException > Message: Problem with order change; see above error > ---- stack trace > --------------------------------------------------------------- > org.ofbiz.base.util.GeneralException: Problem with order change; see above > error > org.ofbiz.order.shoppingcart.CheckOutHelper.processPayment(CheckOutHelper.java:1057) > org.ofbiz.order.shoppingcart.CheckOutEvents.processPayment(CheckOutEvents.java:540) > org.ofbiz.order.shoppingcart.CheckOutEvents.processPayment(CheckOutEvents.java:504) > sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method) > sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:39) > sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:25) > java.lang.reflect.Method.invoke(Method.java:585) > org.ofbiz.webapp.event.JavaEventHandler.invoke(JavaEventHandler.java:91) > org.ofbiz.webapp.event.JavaEventHandler.invoke(JavaEventHandler.java:77) > org.ofbiz.webapp.control.RequestHandler.runEvent(RequestHandler.java:448) > org.ofbiz.webapp.control.RequestHandler.doRequest(RequestHandler.java:277) > org.ofbiz.webapp.control.RequestHandler.doRequest(RequestHandler.java:381) > org.ofbiz.webapp.control.RequestHandler.doRequest(RequestHandler.java:381) > org.ofbiz.webapp.control.ControlServlet.doGet(ControlServlet.java:192) > javax.servlet.http.HttpServlet.service(HttpServlet.java:595) > javax.servlet.http.HttpServlet.service(HttpServlet.java:688) > org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:252) > org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:173) > org.ofbiz.webapp.control.ContextFilter.doFilter(ContextFilter.java:251) > org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:202) > org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:173) > org.apache.catalina.core.StandardWrapperValve.invoke(StandardWrapperValve.java:213) > org.apache.catalina.core.StandardContextValve.invoke(StandardContextValve.java:178) > org.apache.catalina.core.StandardHostValve.invoke(StandardHostValve.java:126) > org.apache.catalina.valves.ErrorReportValve.invoke(ErrorReportValve.java:105) > org.apache.catalina.core.StandardEngineValve.invoke(StandardEngineValve.java:107) > org.apache.catalina.valves.AccessLogValve.invoke(AccessLogValve.java:541) > org.apache.catalina.connector.CoyoteAdapter.service(CoyoteAdapter.java:148) > org.apache.coyote.http11.Http11Processor.process(Http11Processor.java:869) > org.apache.coyote.http11.Http11BaseProtocol$Http11ConnectionHandler.processConnection(Http11BaseProtocol.java:664) > org.apache.tomcat.util.net.PoolTcpEndpoint.processSocket(PoolTcpEndpoint.java:527) > org.apache.tomcat.util.net.LeaderFollowerWorkerThread.runIt(LeaderFollowerWorkerThread.java:80) > org.apache.tomcat.util.threads.ThreadPool$ControlRunnable.run(ThreadPool.java:684) > java.lang.Thread.run(Thread.java:595) > -------------------------------------------------------------------------------- > > 2008-07-15 23:08:53,723 (http-0.0.0.0-443-Processor4) [ > SequenceUtil.java:258:INFO ] Got bank of sequenced IDs for [ServerHitBin]; > curSeqId=259640, maxSeqId=259650, bankSize=10 > 2008-07-15 23:08:53,755 (http-0.0.0.0-443-Processor7) [ > ServiceEcaRule.java:140:INFO ] Running Service ECA Service: > ensureNaPartyRole, triggered by rule on Service: createPerson > 2008-07-15 23:08:53,759 (http-0.0.0.0-443-Processor4) [ > RequestHandler.java:308:ERROR] Request processpayment caused an error with > the following message: Problem with order change; see above error > 2008-07-15 23:08:53,760 (http-0.0.0.0-443-Processor4) [ > RequestHandler.java:427:INFO ] [RequestHandler.doRequest]: Response is a > view. sessionId=27662388DFA3100C510BEBD267D7B000.jvm1 > 2008-07-15 23:08:53,761 (http-0.0.0.0-443-Processor4) [ > RequestHandler.java:580:INFO ] servletName=control, view=checkoutreview > sessionId=27662388DFA3100C510BEBD267D7B000.jvm1 > 2008-07-15 23:08:53,762 (http-0.0.0.0-443-Processor4) [ > ScreenRenderer.java:223:INFO ] Found servlet context (application) attribute > that conflicts with parameter name, leaving request parameter in place for > name: _REQUEST_HANDLER_ > 2008-07-15 23:08:53,941 (http-0.0.0.0-443-Processor7) [ > ServiceDispatcher.java:470:DEBUG] Sync service [ecommerce/ensureNaPartyRole] > finished in [184] milliseconds > 2008-07-15 23:08:53,943 (http-0.0.0.0-443-Processor7) [ > ServiceDispatcher.java:470:DEBUG] Sync service [ecommerce/createPerson] > finished in [851] milliseconds > 2008-07-15 23:08:54,054 (http-0.0.0.0-443-Processor7) [ > ServiceDispatcher.java:470:DEBUG] Sync service [ecommerce/createUserLogin] > finished in [90] milliseconds > 2008-07-15 23:08:54,060 (http-0.0.0.0-443-Processor7) [ > ServiceDispatcher.java:470:DEBUG] Sync service > [ecommerce/createPersonAndUserLogin] finished in [1271] milliseconds > 2008-07-15 23:08:54,330 (http-0.0.0.0-443-Processor4) [ > ControlServlet.java:259:DEBUG] [[[processorder] Done rendering page, Servlet > Finished- total:1.778,since last([processorder] Se...):1.778]] > 2008-07-15 23:08:54,356 (http-0.0.0.0-443-Processor7) [ > Log.java:97 :INFO ] Contact mech created with id 12451 > 2008-07-15 23:08:54,366 (http-0.0.0.0-443-Processor7) [ > Log.java:97 :INFO ] Creating a PartyContactMech with id: 12451 > 2008-07-15 23:08:54,404 (http-0.0.0.0-443-Processor7) > [ServiceEcaCondition.java:130:WARN ] From Field (contactMechPurposeTypeId) > is not found in context for createPartyContactMech, defaulting to null. > 2008-07-15 23:08:54,405 (http-0.0.0.0-443-Processor7) [ > ServiceEcaRule.java:115:INFO ] For Service ECA [createPartyContactMech] on > [commit] got false for condition: > [null][][contactMechPurposeTypeId][is-not-empty][null][][true][String][] > 2008-07-15 23:08:54,406 (http-0.0.0.0-443-Processor7) > [ServiceEcaCondition.java:130:WARN ] From Field (paymentMethodId) is not > found in context for createPartyPostalAddress, defaulting to null. > 2008-07-15 23:08:54,407 (http-0.0.0.0-443-Processor7) [ > ServiceEcaRule.java:115:INFO ] For Service ECA [createPartyPostalAddress] on > [commit] got false for condition: > [null][][paymentMethodId][is-not-empty][null][][true][String][] > 2008-07-15 23:08:54,408 (http-0.0.0.0-443-Processor7) [ > ServiceDispatcher.java:470:DEBUG] Sync service > [ecommerce/createPartyPostalAddress] finished in [58] milliseconds > 2008-07-15 23:08:54,465 (http-0.0.0.0-443-Processor7) [ > ServiceDispatcher.java:470:DEBUG] Sync service > [ecommerce/createPartyContactMechPurpose] finished in [55] milliseconds > 2008-07-15 23:08:54,473 (http-0.0.0.0-443-Processor7) [ > Log.java:97 :INFO ] Creating telecom number > 2008-07-15 23:08:54,517 (http-0.0.0.0-443-Processor7) [ > Log.java:97 :INFO ] Contact mech created with id 12452 > 2008-07-15 23:08:54,673 (http-0.0.0.0-443-Processor7) [ > ServiceDispatcher.java:470:DEBUG] Sync service > [ecommerce/createTelecomNumber] finished in [199] milliseconds > 2008-07-15 23:08:54,674 (http-0.0.0.0-443-Processor7) [ > Log.java:97 :INFO ] Copied id to createPartyContactMechMap: 12452 > 2008-07-15 23:08:54,676 (http-0.0.0.0-443-Processor7) [ > Log.java:97 :INFO ] Creating a PartyContactMech with id: 12452 > 2008-07-15 23:08:54,682 (http-0.0.0.0-443-Processor7) > [ServiceEcaCondition.java:130:WARN ] From Field (contactMechPurposeTypeId) > is not found in context for createPartyContactMech, defaulting to null. > 2008-07-15 23:08:54,683 (http-0.0.0.0-443-Processor7) [ > ServiceEcaRule.java:115:INFO ] For Service ECA [createPartyContactMech] on > [commit] got false for condition: > [null][][contactMechPurposeTypeId][is-not-empty][null][][true][String][] > 2008-07-15 23:08:54,685 (http-0.0.0.0-443-Processor7) [ > ServiceDispatcher.java:470:DEBUG] Sync service > [ecommerce/createPartyTelecomNumber] finished in [213] milliseconds > 2008-07-15 23:08:54,711 (default-invoker-Thread-1) [ > JobInvoker.java:214:INFO ] Invoker: default-invoker-Thread-1 received job -- > 1216159733288 from poller - org.ofbiz.service.job.JobPoller@10ea9ba > 2008-07-15 23:08:54,716 (default-invoker-Thread-1) > [PersistedServiceJob.java:139:INFO ] > org.ofbiz.service.job.PersistedServiceJob@1d377a4[20296] -- Next runtime: -1 > [Error] :2:12: cvc-elt.1: Cannot find the declaration of element > 'ofbiz-ser'. > 2008-07-15 23:08:54,732 (default-invoker-Thread-1) [ > UtilXml.java:246:DEBUG] XML Read 0.0050s: Internal Content > 2008-07-15 23:08:54,736 (http-0.0.0.0-443-Processor7) [ > Log.java:97 :INFO ] Contact mech created with id 12453 > 2008-07-15 23:08:54,737 (http-0.0.0.0-443-Processor7) [ > Log.java:97 :INFO ] ContactMech created > 2008-07-15 23:08:54,739 (http-0.0.0.0-443-Processor7) > [FlexibleStringExpander.java:358:WARN ] Could not find value in environment > for the name [parameters.contactMechId], inserting nothing. > 2008-07-15 23:08:54,740 (http-0.0.0.0-443-Processor7) [ > Log.java:97 :INFO ] Creating a PartyContactMech with id: > 2008-07-15 23:08:54,744 (http-0.0.0.0-443-Processor7) > [ServiceEcaCondition.java:130:WARN ] From Field (contactMechPurposeTypeId) > is not found in context for createPartyContactMech, defaulting to null. > 2008-07-15 23:08:54,745 (http-0.0.0.0-443-Processor7) [ > ServiceEcaRule.java:115:INFO ] For Service ECA [createPartyContactMech] on > [commit] got false for condition: > [null][][contactMechPurposeTypeId][is-not-empty][null][][true][String][] > 2008-07-15 23:08:54,891 (http-0.0.0.0-443-Processor7) [ > LoginWorker.java:486:INFO ] Running autoLogin check. > 2008-07-15 23:08:54,909 (http-0.0.0.0-443-Processor7) [ > RequestHandler.java:357:INFO ] [Doing Previous Request]: /checkoutoptions > sessionId=F68B09C91370D4EE062C7EDF318F4411.jvm1 > 2008-07-15 23:08:54,909 (http-0.0.0.0-443-Processor7) [ > RequestHandler.java:115:INFO ] [RequestHandler]: Chain in place: > requestUri=checkoutoptions nextView=null > sessionId=F68B09C91370D4EE062C7EDF318F4411.jvm1 > 2008-07-15 23:08:54,910 (http-0.0.0.0-443-Processor7) [ > RequestHandler.java:239:INFO ] [Processing Request]: checkoutoptions > sessionId=F68B09C91370D4EE062C7EDF318F4411.jvm1 > 2008-07-15 23:08:54,911 (http-0.0.0.0-443-Processor7) [ > LoginWorker.java:693:INFO ] No webapp configuration found for : > default-server / > 2008-07-15 23:08:54,913 (http-0.0.0.0-443-Processor7) [ > CheckOutEvents.java:83 :INFO ] CheckoutPage: null > 2008-07-15 23:08:54,914 (http-0.0.0.0-443-Processor7) [ > RequestHandler.java:427:INFO ] [RequestHandler.doRequest]: Response is a > view. sessionId=F68B09C91370D4EE062C7EDF318F4411.jvm1 > 2008-07-15 23:08:54,915 (http-0.0.0.0-443-Processor7) [ > RequestHandler.java:580:INFO ] servletName=control, > view=checkoutshippingaddress sessionId=F68B09C91370D4EE062C7EDF318F4411.jvm1 > 2008-07-15 23:08:54,916 (http-0.0.0.0-443-Processor7) [ > ScreenRenderer.java:223:INFO ] Found servlet context (application) attribute > that conflicts with parameter name, leaving request parameter in place for > name: _REQUEST_HANDLER_ > 2008-07-15 23:08:55,377 (http-0.0.0.0-443-Processor7) [ > ControlServlet.java:259:DEBUG] [[[createcustomer] Done rendering page, > Servlet Finished- total:2.896,since last([createcustomer] ...):2.896]] > *********************************************************************************8 > > > Thanks in advance. > Madhuri > > > > > > > > > > > > > > BJ Freeman wrote: >> please provide the SVN version (trunk or release 4.0) >> some logs from the servers >> >> >> Madhuri sent the following on 7/15/2008 1:24 PM: >>> Hi All - I am a newbie to ofbiz and still trying to get in grips with the >>> framework. I have a serious problem on the production server as the >>> orders >>> are not being processed. On the final order review screen, it shows a red >>> message 'Problem with order change;see above error', but the order is >>> created in the backend. All my customers are getting confusing with this >>> as >>> they are not able to proceed with creating the order. I urgently need >>> help >>> to resolve this issue. >>> >>> Thanks Much, >>> >>> Madhuri >> >> > |
Re: 'Problem with order change; see above error' - Urgent help
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In reply to this post by Madhuri
Can you duplicate this on the demo server?
what steps did you take Madhuri sent the following on 7/15/2008 3:05 PM: > > I also get the following error when I try to approve the orders from the > ordermgr > > ****************************************************************** > org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:252) > org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:173) > org.ofbiz.webapp.control.ContextFilter.doFilter(ContextFilter.java:251) > org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:202) > org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:173) > org.apache.catalina.core.StandardWrapperValve.invoke(StandardWrapperValve.java:213) > org.apache.catalina.core.StandardContextValve.invoke(StandardContextValve.java:178) > org.apache.catalina.core.StandardHostValve.invoke(StandardHostValve.java:126) > org.apache.catalina.valves.ErrorReportValve.invoke(ErrorReportValve.java:105) > org.apache.catalina.core.StandardEngineValve.invoke(StandardEngineValve.java:107) > org.apache.catalina.valves.AccessLogValve.invoke(AccessLogValve.java:541) > org.apache.catalina.connector.CoyoteAdapter.service(CoyoteAdapter.java:148) > org.apache.coyote.http11.Http11Processor.process(Http11Processor.java:869) > org.apache.coyote.http11.Http11BaseProtocol$Http11ConnectionHandler.processConnection(Http11BaseProtocol.java:664) > org.apache.tomcat.util.net.PoolTcpEndpoint.processSocket(PoolTcpEndpoint.java:527) > org.apache.tomcat.util.net.LeaderFollowerWorkerThread.runIt(LeaderFollowerWorkerThread.java:80) > org.apache.tomcat.util.threads.ThreadPool$ControlRunnable.run(ThreadPool.java:684) > java.lang.Thread.run(Thread.java:595) > -------------------------------------------------------------------------------- > > 2008-07-15 23:13:51,339 (http-0.0.0.0-443-Processor4) [ > TransactionUtil.java:268:INFO ] [TransactionUtil.rollback] transaction > rolled back > 2008-07-15 23:13:51,340 (http-0.0.0.0-443-Processor4) [ > TransactionUtil.java:192:WARN ] [TransactionUtil.commit] Not committing > transaction, status is STATUS_NO_TRANSACTION > 2008-07-15 23:13:51,342 (http-0.0.0.0-443-Processor4) > [ServiceEventHandler.java:324:ERROR] > ---- exception report > ---------------------------------------------------------- > Service invocation error > Exception: org.ofbiz.service.GenericServiceException > Message: Problems with the transaction. (Service target threw an unexpected > exception (null)) > ---- stack trace > --------------------------------------------------------------- > org.ofbiz.service.GenericServiceException: Problems with the transaction. > (Service target threw an unexpected exception (null)) > org.ofbiz.service.ServiceDispatcher.runSync(ServiceDispatcher.java:449) > org.ofbiz.service.ServiceDispatcher.runSync(ServiceDispatcher.java:214) > org.ofbiz.service.GenericDispatcher.runSync(GenericDispatcher.java:139) > org.ofbiz.service.eca.ServiceEcaAction.runAction(ServiceEcaAction.java:107) > org.ofbiz.service.eca.ServiceEcaRule.eval(ServiceEcaRule.java:141) > org.ofbiz.service.eca.ServiceEcaUtil.evalRules(ServiceEcaUtil.java:168) > org.ofbiz.service.ServiceDispatcher.runSync(ServiceDispatcher.java:383) > org.ofbiz.service.ServiceDispatcher.runSync(ServiceDispatcher.java:214) > org.ofbiz.service.GenericDispatcher.runSync(GenericDispatcher.java:139) > org.ofbiz.webapp.event.ServiceEventHandler.invoke(ServiceEventHandler.java:308) > org.ofbiz.webapp.control.RequestHandler.runEvent(RequestHandler.java:448) > org.ofbiz.webapp.control.RequestHandler.doRequest(RequestHandler.java:277) > org.ofbiz.webapp.control.ControlServlet.doGet(ControlServlet.java:192) > javax.servlet.http.HttpServlet.service(HttpServlet.java:595) > javax.servlet.http.HttpServlet.service(HttpServlet.java:688) > org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:252) > org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:173) > org.ofbiz.webapp.control.ContextFilter.doFilter(ContextFilter.java:251) > org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:202) > org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:173) > org.apache.catalina.core.StandardWrapperValve.invoke(StandardWrapperValve.java:213) > org.apache.catalina.core.StandardContextValve.invoke(StandardContextValve.java:178) > org.apache.catalina.core.StandardHostValve.invoke(StandardHostValve.java:126) > org.apache.catalina.valves.ErrorReportValve.invoke(ErrorReportValve.java:105) > org.apache.catalina.core.StandardEngineValve.invoke(StandardEngineValve.java:107) > org.apache.catalina.valves.AccessLogValve.invoke(AccessLogValve.java:541) > org.apache.catalina.connector.CoyoteAdapter.service(CoyoteAdapter.java:148) > org.apache.coyote.http11.Http11Processor.process(Http11Processor.java:869) > org.apache.coyote.http11.Http11BaseProtocol$Http11ConnectionHandler.processConnection(Http11BaseProtocol.java:664) > org.apache.tomcat.util.net.PoolTcpEndpoint.processSocket(PoolTcpEndpoint.java:527) > org.apache.tomcat.util.net.LeaderFollowerWorkerThread.runIt(LeaderFollowerWorkerThread.java:80) > org.apache.tomcat.util.threads.ThreadPool$ControlRunnable.run(ThreadPool.java:684) > java.lang.Thread.run(Thread.java:595) > org.ofbiz.service.GenericServiceException: Service target threw an > unexpected exception (null) > org.ofbiz.service.engine.StandardJavaEngine.serviceInvoker(StandardJavaEngine.java:106) > org.ofbiz.service.engine.StandardJavaEngine.runSync(StandardJavaEngine.java:56) > org.ofbiz.service.ServiceDispatcher.runSync(ServiceDispatcher.java:347) > org.ofbiz.service.ServiceDispatcher.runSync(ServiceDispatcher.java:214) > org.ofbiz.service.GenericDispatcher.runSync(GenericDispatcher.java:139) > org.ofbiz.content.ContentManagementServices.updateContentSubscriptionByOrder(ContentManagementServices.java:1614) > sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method) > sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:39) > sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:25) > java.lang.reflect.Method.invoke(Method.java:585) > org.ofbiz.service.engine.StandardJavaEngine.serviceInvoker(StandardJavaEngine.java:94) > org.ofbiz.service.engine.StandardJavaEngine.runSync(StandardJavaEngine.java:56) > org.ofbiz.service.ServiceDispatcher.runSync(ServiceDispatcher.java:347) > org.ofbiz.service.ServiceDispatcher.runSync(ServiceDispatcher.java:214) > org.ofbiz.service.GenericDispatcher.runSync(GenericDispatcher.java:139) > org.ofbiz.service.eca.ServiceEcaAction.runAction(ServiceEcaAction.java:107) > org.ofbiz.service.eca.ServiceEcaRule.eval(ServiceEcaRule.java:141) > org.ofbiz.service.eca.ServiceEcaUtil.evalRules(ServiceEcaUtil.java:168) > org.ofbiz.service.ServiceDispatcher.runSync(ServiceDispatcher.java:383) > org.ofbiz.service.ServiceDispatcher.runSync(ServiceDispatcher.java:214) > org.ofbiz.service.GenericDispatcher.runSync(GenericDispatcher.java:139) > org.ofbiz.order.order.OrderServices.checkItemStatus(OrderServices.java:1617) > sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method) > sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:39) > sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:25) > java.lang.reflect.Method.invoke(Method.java:585) > org.ofbiz.service.engine.StandardJavaEngine.serviceInvoker(StandardJavaEngine.java:94) > org.ofbiz.service.engine.StandardJavaEngine.runSync(StandardJavaEngine.java:56) > org.ofbiz.service.ServiceDispatcher.runSync(ServiceDispatcher.java:347) > org.ofbiz.service.ServiceDispatcher.runSync(ServiceDispatcher.java:214) > org.ofbiz.service.GenericDispatcher.runSync(GenericDispatcher.java:139) > org.ofbiz.service.eca.ServiceEcaAction.runAction(ServiceEcaAction.java:107) > org.ofbiz.service.eca.ServiceEcaRule.eval(ServiceEcaRule.java:141) > org.ofbiz.service.eca.ServiceEcaUtil.evalRules(ServiceEcaUtil.java:168) > org.ofbiz.service.ServiceDispatcher.runSync(ServiceDispatcher.java:383) > org.ofbiz.service.ServiceDispatcher.runSync(ServiceDispatcher.java:214) > org.ofbiz.service.GenericDispatcher.runSync(GenericDispatcher.java:139) > org.ofbiz.webapp.event.ServiceEventHandler.invoke(ServiceEventHandler.java:308) > org.ofbiz.webapp.control.RequestHandler.runEvent(RequestHandler.java:448) > org.ofbiz.webapp.control.RequestHandler.doRequest(RequestHandler.java:277) > org.ofbiz.webapp.control.ControlServlet.doGet(ControlServlet.java:192) > javax.servlet.http.HttpServlet.service(HttpServlet.java:595) > javax.servlet.http.HttpServlet.service(HttpServlet.java:688) > org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:252) > org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:173) > org.ofbiz.webapp.control.ContextFilter.doFilter(ContextFilter.java:251) > org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:202) > org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:173) > org.apache.catalina.core.StandardWrapperValve.invoke(StandardWrapperValve.java:213) > org.apache.catalina.core.StandardContextValve.invoke(StandardContextValve.java:178) > org.apache.catalina.core.StandardHostValve.invoke(StandardHostValve.java:126) > org.apache.catalina.valves.ErrorReportValve.invoke(ErrorReportValve.java:105) > org.apache.catalina.core.StandardEngineValve.invoke(StandardEngineValve.java:107) > org.apache.catalina.valves.AccessLogValve.invoke(AccessLogValve.java:541) > org.apache.catalina.connector.CoyoteAdapter.service(CoyoteAdapter.java:148) > org.apache.coyote.http11.Http11Processor.process(Http11Processor.java:869) > org.apache.coyote.http11.Http11BaseProtocol$Http11ConnectionHandler.processConnection(Http11BaseProtocol.java:664) > org.apache.tomcat.util.net.PoolTcpEndpoint.processSocket(PoolTcpEndpoint.java:527) > org.apache.tomcat.util.net.LeaderFollowerWorkerThread.runIt(LeaderFollowerWorkerThread.java:80) > org.apache.tomcat.util.threads.ThreadPool$ControlRunnable.run(ThreadPool.java:684) > java.lang.Thread.run(Thread.java:595) > java.lang.NullPointerException > org.ofbiz.content.ContentManagementServices.updateContentSubscriptionByProduct(ContentManagementServices.java:1563) > sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method) > sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:39) > sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:25) > java.lang.reflect.Method.invoke(Method.java:585) > org.ofbiz.service.engine.StandardJavaEngine.serviceInvoker(StandardJavaEngine.java:94) > org.ofbiz.service.engine.StandardJavaEngine.runSync(StandardJavaEngine.java:56) > org.ofbiz.service.ServiceDispatcher.runSync(ServiceDispatcher.java:347) > org.ofbiz.service.ServiceDispatcher.runSync(ServiceDispatcher.java:214) > org.ofbiz.service.GenericDispatcher.runSync(GenericDispatcher.java:139) > org.ofbiz.content.ContentManagementServices.updateContentSubscriptionByOrder(ContentManagementServices.java:1614) > sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method) > sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:39) > sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:25) > java.lang.reflect.Method.invoke(Method.java:585) > org.ofbiz.service.engine.StandardJavaEngine.serviceInvoker(StandardJavaEngine.java:94) > org.ofbiz.service.engine.StandardJavaEngine.runSync(StandardJavaEngine.java:56) > org.ofbiz.service.ServiceDispatcher.runSync(ServiceDispatcher.java:347) > org.ofbiz.service.ServiceDispatcher.runSync(ServiceDispatcher.java:214) > org.ofbiz.service.GenericDispatcher.runSync(GenericDispatcher.java:139) > org.ofbiz.service.eca.ServiceEcaAction.runAction(ServiceEcaAction.java:107) > org.ofbiz.service.eca.ServiceEcaRule.eval(ServiceEcaRule.java:141) > org.ofbiz.service.eca.ServiceEcaUtil.evalRules(ServiceEcaUtil.java:168) > org.ofbiz.service.ServiceDispatcher.runSync(ServiceDispatcher.java:383) > org.ofbiz.service.ServiceDispatcher.runSync(ServiceDispatcher.java:214) > org.ofbiz.service.GenericDispatcher.runSync(GenericDispatcher.java:139) > org.ofbiz.order.order.OrderServices.checkItemStatus(OrderServices.java:1617) > sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method) > sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:39) > sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:25) > java.lang.reflect.Method.invoke(Method.java:585) > org.ofbiz.service.engine.StandardJavaEngine.serviceInvoker(StandardJavaEngine.java:94) > org.ofbiz.service.engine.StandardJavaEngine.runSync(StandardJavaEngine.java:56) > org.ofbiz.service.ServiceDispatcher.runSync(ServiceDispatcher.java:347) > org.ofbiz.service.ServiceDispatcher.runSync(ServiceDispatcher.java:214) > org.ofbiz.service.GenericDispatcher.runSync(GenericDispatcher.java:139) > org.ofbiz.service.eca.ServiceEcaAction.runAction(ServiceEcaAction.java:107) > org.ofbiz.service.eca.ServiceEcaRule.eval(ServiceEcaRule.java:141) > org.ofbiz.service.eca.ServiceEcaUtil.evalRules(ServiceEcaUtil.java:168) > org.ofbiz.service.ServiceDispatcher.runSync(ServiceDispatcher.java:383) > org.ofbiz.service.ServiceDispatcher.runSync(ServiceDispatcher.java:214) > org.ofbiz.service.GenericDispatcher.runSync(GenericDispatcher.java:139) > org.ofbiz.webapp.event.ServiceEventHandler.invoke(ServiceEventHandler.java:308) > org.ofbiz.webapp.control.RequestHandler.runEvent(RequestHandler.java:448) > org.ofbiz.webapp.control.RequestHandler.doRequest(RequestHandler.java:277) > org.ofbiz.webapp.control.ControlServlet.doGet(ControlServlet.java:192) > javax.servlet.http.HttpServlet.service(HttpServlet.java:595) > javax.servlet.http.HttpServlet.service(HttpServlet.java:688) > org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:252) > org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:173) > org.ofbiz.webapp.control.ContextFilter.doFilter(ContextFilter.java:251) > org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:202) > org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:173) > org.apache.catalina.core.StandardWrapperValve.invoke(StandardWrapperValve.java:213) > org.apache.catalina.core.StandardContextValve.invoke(StandardContextValve.java:178) > org.apache.catalina.core.StandardHostValve.invoke(StandardHostValve.java:126) > org.apache.catalina.valves.ErrorReportValve.invoke(ErrorReportValve.java:105) > org.apache.catalina.core.StandardEngineValve.invoke(StandardEngineValve.java:107) > org.apache.catalina.valves.AccessLogValve.invoke(AccessLogValve.java:541) > org.apache.catalina.connector.CoyoteAdapter.service(CoyoteAdapter.java:148) > org.apache.coyote.http11.Http11Processor.process(Http11Processor.java:869) > org.apache.coyote.http11.Http11BaseProtocol$Http11ConnectionHandler.processConnection(Http11BaseProtocol.java:664) > org.apache.tomcat.util.net.PoolTcpEndpoint.processSocket(PoolTcpEndpoint.java:527) > org.apache.tomcat.util.net.LeaderFollowerWorkerThread.runIt(LeaderFollowerWorkerThread.java:80) > org.apache.tomcat.util.threads.ThreadPool$ControlRunnable.run(ThreadPool.java:684) > java.lang.Thread.run(Thread.java:595) > -------------------------------------------------------------------------------- > > 2008-07-15 23:13:51,345 (http-0.0.0.0-443-Processor4) [ > RequestHandler.java:308:ERROR] Request changeOrderItemStatus caused an error > with the following message: Error calling event: > org.ofbiz.webapp.event.EventHandlerException: Service invocation error > (Service target threw an unexpected exception (null)) > 2008-07-15 23:13:51,346 (http-0.0.0.0-443-Processor4) [ > RequestHandler.java:427:INFO ] [RequestHandler.doRequest]: Response is a > view. sessionId=A31440BE63FCCF282A659D6885291861.jvm1 > 2008-07-15 23:13:51,346 (http-0.0.0.0-443-Processor4) [ > RequestHandler.java:580:INFO ] servletName=control, view=orderview > sessionId=A31440BE63FCCF282A659D6885291861.jvm1 > 2008-07-15 23:13:51,348 (http-0.0.0.0-443-Processor4) [ > ScreenRenderer.java:223:INFO ] Found servlet context (application) attribute > that conflicts with parameter name, leaving request parameter in place for > name: _REQUEST_HANDLER_ > 2008-07-15 23:13:51,914 (http-0.0.0.0-443-Processor4) [ > ServiceDispatcher.java:470:DEBUG] Sync service > [order/getProductInventorySummaryForItems] finished in [472] milliseconds > 2008-07-15 23:13:52,551 (http-0.0.0.0-443-Processor4) [ > ModelScreenWidget.java:363:INFO ] In the include-screen tag the screen name > was empty, ignoring include; in screen [GlobalDecorator] > 2008-07-15 23:13:54,227 (http-0.0.0.0-443-Processor4) [ > ControlServlet.java:259:DEBUG] [[[changeOrderItemStatus] Done rendering > page, Servlet Finished- total:3.712,since last([changeOrderItemS...):3.711]] > ***************************************************************************** > > Thanks > Maddy > > > > > > Madhuri wrote: >> >> Hi - Thank you for the quick response. I have downloaded the code from >> trunk. Here is the exception from the logs >> >> ************************************************************** >> org.ofbiz.service.engine.StandardJavaEngine.runSync(StandardJavaEngine.java:56) >> org.ofbiz.service.ServiceDispatcher.runSync(ServiceDispatcher.java:347) >> org.ofbiz.service.ServiceDispatcher.runSync(ServiceDispatcher.java:214) >> org.ofbiz.service.GenericDispatcher.runSync(GenericDispatcher.java:139) >> org.ofbiz.service.eca.ServiceEcaAction.runAction(ServiceEcaAction.java:107) >> org.ofbiz.service.eca.ServiceEcaRule.eval(ServiceEcaRule.java:141) >> org.ofbiz.service.eca.ServiceEcaUtil.evalRules(ServiceEcaUtil.java:168) >> org.ofbiz.service.ServiceDispatcher.runSync(ServiceDispatcher.java:383) >> org.ofbiz.service.ServiceDispatcher.runSync(ServiceDispatcher.java:214) >> org.ofbiz.service.GenericDispatcher.runSync(GenericDispatcher.java:139) >> org.ofbiz.order.order.OrderChangeHelper.orderStatusChanges(OrderChangeHelper.java:161) >> org.ofbiz.order.order.OrderChangeHelper.approveOrder(OrderChangeHelper.java:77) >> org.ofbiz.order.shoppingcart.CheckOutHelper.processPayment(CheckOutHelper.java:1055) >> org.ofbiz.order.shoppingcart.CheckOutEvents.processPayment(CheckOutEvents.java:540) >> org.ofbiz.order.shoppingcart.CheckOutEvents.processPayment(CheckOutEvents.java:504) >> sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method) >> sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:39) >> sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:25) >> java.lang.reflect.Method.invoke(Method.java:585) >> org.ofbiz.webapp.event.JavaEventHandler.invoke(JavaEventHandler.java:91) >> org.ofbiz.webapp.event.JavaEventHandler.invoke(JavaEventHandler.java:77) >> org.ofbiz.webapp.control.RequestHandler.runEvent(RequestHandler.java:448) >> org.ofbiz.webapp.control.RequestHandler.doRequest(RequestHandler.java:277) >> org.ofbiz.webapp.control.RequestHandler.doRequest(RequestHandler.java:381) >> org.ofbiz.webapp.control.RequestHandler.doRequest(RequestHandler.java:381) >> org.ofbiz.webapp.control.ControlServlet.doGet(ControlServlet.java:192) >> javax.servlet.http.HttpServlet.service(HttpServlet.java:595) >> javax.servlet.http.HttpServlet.service(HttpServlet.java:688) >> org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:252) >> org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:173) >> org.ofbiz.webapp.control.ContextFilter.doFilter(ContextFilter.java:251) >> org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:202) >> org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:173) >> org.apache.catalina.core.StandardWrapperValve.invoke(StandardWrapperValve.java:213) >> org.apache.catalina.core.StandardContextValve.invoke(StandardContextValve.java:178) >> org.apache.catalina.core.StandardHostValve.invoke(StandardHostValve.java:126) >> org.apache.catalina.valves.ErrorReportValve.invoke(ErrorReportValve.java:105) >> org.apache.catalina.core.StandardEngineValve.invoke(StandardEngineValve.java:107) >> org.apache.catalina.valves.AccessLogValve.invoke(AccessLogValve.java:541) >> org.apache.catalina.connector.CoyoteAdapter.service(CoyoteAdapter.java:148) >> org.apache.coyote.http11.Http11Processor.process(Http11Processor.java:869) >> org.apache.coyote.http11.Http11BaseProtocol$Http11ConnectionHandler.processConnection(Http11BaseProtocol.java:664) >> org.apache.tomcat.util.net.PoolTcpEndpoint.processSocket(PoolTcpEndpoint.java:527) >> org.apache.tomcat.util.net.LeaderFollowerWorkerThread.runIt(LeaderFollowerWorkerThread.java:80) >> org.apache.tomcat.util.threads.ThreadPool$ControlRunnable.run(ThreadPool.java:684) >> java.lang.Thread.run(Thread.java:595) >> java.lang.NullPointerException >> org.ofbiz.content.ContentManagementServices.updateContentSubscriptionByProduct(ContentManagementServices.java:1563) >> sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method) >> sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:39) >> sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:25) >> java.lang.reflect.Method.invoke(Method.java:585) >> org.ofbiz.service.engine.StandardJavaEngine.serviceInvoker(StandardJavaEngine.java:94) >> org.ofbiz.service.engine.StandardJavaEngine.runSync(StandardJavaEngine.java:56) >> org.ofbiz.service.ServiceDispatcher.runSync(ServiceDispatcher.java:347) >> org.ofbiz.service.ServiceDispatcher.runSync(ServiceDispatcher.java:214) >> org.ofbiz.service.GenericDispatcher.runSync(GenericDispatcher.java:139) >> org.ofbiz.content.ContentManagementServices.updateContentSubscriptionByOrder(ContentManagementServices.java:1614) >> sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method) >> sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:39) >> sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:25) >> java.lang.reflect.Method.invoke(Method.java:585) >> org.ofbiz.service.engine.StandardJavaEngine.serviceInvoker(StandardJavaEngine.java:94) >> org.ofbiz.service.engine.StandardJavaEngine.runSync(StandardJavaEngine.java:56) >> org.ofbiz.service.ServiceDispatcher.runSync(ServiceDispatcher.java:347) >> org.ofbiz.service.ServiceDispatcher.runSync(ServiceDispatcher.java:214) >> org.ofbiz.service.GenericDispatcher.runSync(GenericDispatcher.java:139) >> org.ofbiz.service.eca.ServiceEcaAction.runAction(ServiceEcaAction.java:107) >> org.ofbiz.service.eca.ServiceEcaRule.eval(ServiceEcaRule.java:141) >> org.ofbiz.service.eca.ServiceEcaUtil.evalRules(ServiceEcaUtil.java:168) >> org.ofbiz.service.ServiceDispatcher.runSync(ServiceDispatcher.java:383) >> org.ofbiz.service.ServiceDispatcher.runSync(ServiceDispatcher.java:214) >> org.ofbiz.service.GenericDispatcher.runSync(GenericDispatcher.java:139) >> org.ofbiz.order.order.OrderChangeHelper.orderStatusChanges(OrderChangeHelper.java:161) >> org.ofbiz.order.order.OrderChangeHelper.approveOrder(OrderChangeHelper.java:77) >> org.ofbiz.order.shoppingcart.CheckOutHelper.processPayment(CheckOutHelper.java:1055) >> org.ofbiz.order.shoppingcart.CheckOutEvents.processPayment(CheckOutEvents.java:540) >> org.ofbiz.order.shoppingcart.CheckOutEvents.processPayment(CheckOutEvents.java:504) >> sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method) >> sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:39) >> sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:25) >> java.lang.reflect.Method.invoke(Method.java:585) >> org.ofbiz.webapp.event.JavaEventHandler.invoke(JavaEventHandler.java:91) >> org.ofbiz.webapp.event.JavaEventHandler.invoke(JavaEventHandler.java:77) >> org.ofbiz.webapp.control.RequestHandler.runEvent(RequestHandler.java:448) >> org.ofbiz.webapp.control.RequestHandler.doRequest(RequestHandler.java:277) >> org.ofbiz.webapp.control.RequestHandler.doRequest(RequestHandler.java:381) >> org.ofbiz.webapp.control.RequestHandler.doRequest(RequestHandler.java:381) >> org.ofbiz.webapp.control.ControlServlet.doGet(ControlServlet.java:192) >> javax.servlet.http.HttpServlet.service(HttpServlet.java:595) >> javax.servlet.http.HttpServlet.service(HttpServlet.java:688) >> org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:252) >> org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:173) >> org.ofbiz.webapp.control.ContextFilter.doFilter(ContextFilter.java:251) >> org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:202) >> org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:173) >> org.apache.catalina.core.StandardWrapperValve.invoke(StandardWrapperValve.java:213) >> org.apache.catalina.core.StandardContextValve.invoke(StandardContextValve.java:178) >> org.apache.catalina.core.StandardHostValve.invoke(StandardHostValve.java:126) >> org.apache.catalina.valves.ErrorReportValve.invoke(ErrorReportValve.java:105) >> org.apache.catalina.core.StandardEngineValve.invoke(StandardEngineValve.java:107) >> org.apache.catalina.valves.AccessLogValve.invoke(AccessLogValve.java:541) >> org.apache.catalina.connector.CoyoteAdapter.service(CoyoteAdapter.java:148) >> org.apache.coyote.http11.Http11Processor.process(Http11Processor.java:869) >> org.apache.coyote.http11.Http11BaseProtocol$Http11ConnectionHandler.processConnection(Http11BaseProtocol.java:664) >> org.apache.tomcat.util.net.PoolTcpEndpoint.processSocket(PoolTcpEndpoint.java:527) >> org.apache.tomcat.util.net.LeaderFollowerWorkerThread.runIt(LeaderFollowerWorkerThread.java:80) >> org.apache.tomcat.util.threads.ThreadPool$ControlRunnable.run(ThreadPool.java:684) >> java.lang.Thread.run(Thread.java:595) >> -------------------------------------------------------------------------------- >> >> 2008-07-15 23:08:53,714 (http-0.0.0.0-443-Processor4) [ >> CheckOutEvents.java:508:ERROR] >> ---- exception report >> ---------------------------------------------------------- >> Exception: org.ofbiz.base.util.GeneralException >> Message: Problem with order change; see above error >> ---- stack trace >> --------------------------------------------------------------- >> org.ofbiz.base.util.GeneralException: Problem with order change; see above >> error >> org.ofbiz.order.shoppingcart.CheckOutHelper.processPayment(CheckOutHelper.java:1057) >> org.ofbiz.order.shoppingcart.CheckOutEvents.processPayment(CheckOutEvents.java:540) >> org.ofbiz.order.shoppingcart.CheckOutEvents.processPayment(CheckOutEvents.java:504) >> sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method) >> sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:39) >> sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:25) >> java.lang.reflect.Method.invoke(Method.java:585) >> org.ofbiz.webapp.event.JavaEventHandler.invoke(JavaEventHandler.java:91) >> org.ofbiz.webapp.event.JavaEventHandler.invoke(JavaEventHandler.java:77) >> org.ofbiz.webapp.control.RequestHandler.runEvent(RequestHandler.java:448) >> org.ofbiz.webapp.control.RequestHandler.doRequest(RequestHandler.java:277) >> org.ofbiz.webapp.control.RequestHandler.doRequest(RequestHandler.java:381) >> org.ofbiz.webapp.control.RequestHandler.doRequest(RequestHandler.java:381) >> org.ofbiz.webapp.control.ControlServlet.doGet(ControlServlet.java:192) >> javax.servlet.http.HttpServlet.service(HttpServlet.java:595) >> javax.servlet.http.HttpServlet.service(HttpServlet.java:688) >> org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:252) >> org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:173) >> org.ofbiz.webapp.control.ContextFilter.doFilter(ContextFilter.java:251) >> org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:202) >> org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:173) >> org.apache.catalina.core.StandardWrapperValve.invoke(StandardWrapperValve.java:213) >> org.apache.catalina.core.StandardContextValve.invoke(StandardContextValve.java:178) >> org.apache.catalina.core.StandardHostValve.invoke(StandardHostValve.java:126) >> org.apache.catalina.valves.ErrorReportValve.invoke(ErrorReportValve.java:105) >> org.apache.catalina.core.StandardEngineValve.invoke(StandardEngineValve.java:107) >> org.apache.catalina.valves.AccessLogValve.invoke(AccessLogValve.java:541) >> org.apache.catalina.connector.CoyoteAdapter.service(CoyoteAdapter.java:148) >> org.apache.coyote.http11.Http11Processor.process(Http11Processor.java:869) >> org.apache.coyote.http11.Http11BaseProtocol$Http11ConnectionHandler.processConnection(Http11BaseProtocol.java:664) >> org.apache.tomcat.util.net.PoolTcpEndpoint.processSocket(PoolTcpEndpoint.java:527) >> org.apache.tomcat.util.net.LeaderFollowerWorkerThread.runIt(LeaderFollowerWorkerThread.java:80) >> org.apache.tomcat.util.threads.ThreadPool$ControlRunnable.run(ThreadPool.java:684) >> java.lang.Thread.run(Thread.java:595) >> -------------------------------------------------------------------------------- >> >> 2008-07-15 23:08:53,723 (http-0.0.0.0-443-Processor4) [ >> SequenceUtil.java:258:INFO ] Got bank of sequenced IDs for [ServerHitBin]; >> curSeqId=259640, maxSeqId=259650, bankSize=10 >> 2008-07-15 23:08:53,755 (http-0.0.0.0-443-Processor7) [ >> ServiceEcaRule.java:140:INFO ] Running Service ECA Service: >> ensureNaPartyRole, triggered by rule on Service: createPerson >> 2008-07-15 23:08:53,759 (http-0.0.0.0-443-Processor4) [ >> RequestHandler.java:308:ERROR] Request processpayment caused an error with >> the following message: Problem with order change; see above error >> 2008-07-15 23:08:53,760 (http-0.0.0.0-443-Processor4) [ >> RequestHandler.java:427:INFO ] [RequestHandler.doRequest]: Response is a >> view. sessionId=27662388DFA3100C510BEBD267D7B000.jvm1 >> 2008-07-15 23:08:53,761 (http-0.0.0.0-443-Processor4) [ >> RequestHandler.java:580:INFO ] servletName=control, view=checkoutreview >> sessionId=27662388DFA3100C510BEBD267D7B000.jvm1 >> 2008-07-15 23:08:53,762 (http-0.0.0.0-443-Processor4) [ >> ScreenRenderer.java:223:INFO ] Found servlet context (application) >> attribute that conflicts with parameter name, leaving request parameter in >> place for name: _REQUEST_HANDLER_ >> 2008-07-15 23:08:53,941 (http-0.0.0.0-443-Processor7) [ >> ServiceDispatcher.java:470:DEBUG] Sync service >> [ecommerce/ensureNaPartyRole] finished in [184] milliseconds >> 2008-07-15 23:08:53,943 (http-0.0.0.0-443-Processor7) [ >> ServiceDispatcher.java:470:DEBUG] Sync service [ecommerce/createPerson] >> finished in [851] milliseconds >> 2008-07-15 23:08:54,054 (http-0.0.0.0-443-Processor7) [ >> ServiceDispatcher.java:470:DEBUG] Sync service [ecommerce/createUserLogin] >> finished in [90] milliseconds >> 2008-07-15 23:08:54,060 (http-0.0.0.0-443-Processor7) [ >> ServiceDispatcher.java:470:DEBUG] Sync service >> [ecommerce/createPersonAndUserLogin] finished in [1271] milliseconds >> 2008-07-15 23:08:54,330 (http-0.0.0.0-443-Processor4) [ >> ControlServlet.java:259:DEBUG] [[[processorder] Done rendering page, >> Servlet Finished- total:1.778,since last([processorder] Se...):1.778]] >> 2008-07-15 23:08:54,356 (http-0.0.0.0-443-Processor7) [ >> Log.java:97 :INFO ] Contact mech created with id 12451 >> 2008-07-15 23:08:54,366 (http-0.0.0.0-443-Processor7) [ >> Log.java:97 :INFO ] Creating a PartyContactMech with id: 12451 >> 2008-07-15 23:08:54,404 (http-0.0.0.0-443-Processor7) >> [ServiceEcaCondition.java:130:WARN ] From Field (contactMechPurposeTypeId) >> is not found in context for createPartyContactMech, defaulting to null. >> 2008-07-15 23:08:54,405 (http-0.0.0.0-443-Processor7) [ >> ServiceEcaRule.java:115:INFO ] For Service ECA [createPartyContactMech] on >> [commit] got false for condition: >> [null][][contactMechPurposeTypeId][is-not-empty][null][][true][String][] >> 2008-07-15 23:08:54,406 (http-0.0.0.0-443-Processor7) >> [ServiceEcaCondition.java:130:WARN ] From Field (paymentMethodId) is not >> found in context for createPartyPostalAddress, defaulting to null. >> 2008-07-15 23:08:54,407 (http-0.0.0.0-443-Processor7) [ >> ServiceEcaRule.java:115:INFO ] For Service ECA [createPartyPostalAddress] >> on [commit] got false for condition: >> [null][][paymentMethodId][is-not-empty][null][][true][String][] >> 2008-07-15 23:08:54,408 (http-0.0.0.0-443-Processor7) [ >> ServiceDispatcher.java:470:DEBUG] Sync service >> [ecommerce/createPartyPostalAddress] finished in [58] milliseconds >> 2008-07-15 23:08:54,465 (http-0.0.0.0-443-Processor7) [ >> ServiceDispatcher.java:470:DEBUG] Sync service >> [ecommerce/createPartyContactMechPurpose] finished in [55] milliseconds >> 2008-07-15 23:08:54,473 (http-0.0.0.0-443-Processor7) [ >> Log.java:97 :INFO ] Creating telecom number >> 2008-07-15 23:08:54,517 (http-0.0.0.0-443-Processor7) [ >> Log.java:97 :INFO ] Contact mech created with id 12452 >> 2008-07-15 23:08:54,673 (http-0.0.0.0-443-Processor7) [ >> ServiceDispatcher.java:470:DEBUG] Sync service >> [ecommerce/createTelecomNumber] finished in [199] milliseconds >> 2008-07-15 23:08:54,674 (http-0.0.0.0-443-Processor7) [ >> Log.java:97 :INFO ] Copied id to createPartyContactMechMap: 12452 >> 2008-07-15 23:08:54,676 (http-0.0.0.0-443-Processor7) [ >> Log.java:97 :INFO ] Creating a PartyContactMech with id: 12452 >> 2008-07-15 23:08:54,682 (http-0.0.0.0-443-Processor7) >> [ServiceEcaCondition.java:130:WARN ] From Field (contactMechPurposeTypeId) >> is not found in context for createPartyContactMech, defaulting to null. >> 2008-07-15 23:08:54,683 (http-0.0.0.0-443-Processor7) [ >> ServiceEcaRule.java:115:INFO ] For Service ECA [createPartyContactMech] on >> [commit] got false for condition: >> [null][][contactMechPurposeTypeId][is-not-empty][null][][true][String][] >> 2008-07-15 23:08:54,685 (http-0.0.0.0-443-Processor7) [ >> ServiceDispatcher.java:470:DEBUG] Sync service >> [ecommerce/createPartyTelecomNumber] finished in [213] milliseconds >> 2008-07-15 23:08:54,711 (default-invoker-Thread-1) [ >> JobInvoker.java:214:INFO ] Invoker: default-invoker-Thread-1 received job >> -- 1216159733288 from poller - org.ofbiz.service.job.JobPoller@10ea9ba >> 2008-07-15 23:08:54,716 (default-invoker-Thread-1) >> [PersistedServiceJob.java:139:INFO ] >> org.ofbiz.service.job.PersistedServiceJob@1d377a4[20296] -- Next runtime: >> -1 >> [Error] :2:12: cvc-elt.1: Cannot find the declaration of element >> 'ofbiz-ser'. >> 2008-07-15 23:08:54,732 (default-invoker-Thread-1) [ >> UtilXml.java:246:DEBUG] XML Read 0.0050s: Internal Content >> 2008-07-15 23:08:54,736 (http-0.0.0.0-443-Processor7) [ >> Log.java:97 :INFO ] Contact mech created with id 12453 >> 2008-07-15 23:08:54,737 (http-0.0.0.0-443-Processor7) [ >> Log.java:97 :INFO ] ContactMech created >> 2008-07-15 23:08:54,739 (http-0.0.0.0-443-Processor7) >> [FlexibleStringExpander.java:358:WARN ] Could not find value in >> environment for the name [parameters.contactMechId], inserting nothing. >> 2008-07-15 23:08:54,740 (http-0.0.0.0-443-Processor7) [ >> Log.java:97 :INFO ] Creating a PartyContactMech with id: >> 2008-07-15 23:08:54,744 (http-0.0.0.0-443-Processor7) >> [ServiceEcaCondition.java:130:WARN ] From Field (contactMechPurposeTypeId) >> is not found in context for createPartyContactMech, defaulting to null. >> 2008-07-15 23:08:54,745 (http-0.0.0.0-443-Processor7) [ >> ServiceEcaRule.java:115:INFO ] For Service ECA [createPartyContactMech] on >> [commit] got false for condition: >> [null][][contactMechPurposeTypeId][is-not-empty][null][][true][String][] >> 2008-07-15 23:08:54,891 (http-0.0.0.0-443-Processor7) [ >> LoginWorker.java:486:INFO ] Running autoLogin check. >> 2008-07-15 23:08:54,909 (http-0.0.0.0-443-Processor7) [ >> RequestHandler.java:357:INFO ] [Doing Previous Request]: /checkoutoptions >> sessionId=F68B09C91370D4EE062C7EDF318F4411.jvm1 >> 2008-07-15 23:08:54,909 (http-0.0.0.0-443-Processor7) [ >> RequestHandler.java:115:INFO ] [RequestHandler]: Chain in place: >> requestUri=checkoutoptions nextView=null >> sessionId=F68B09C91370D4EE062C7EDF318F4411.jvm1 >> 2008-07-15 23:08:54,910 (http-0.0.0.0-443-Processor7) [ >> RequestHandler.java:239:INFO ] [Processing Request]: checkoutoptions >> sessionId=F68B09C91370D4EE062C7EDF318F4411.jvm1 >> 2008-07-15 23:08:54,911 (http-0.0.0.0-443-Processor7) [ >> LoginWorker.java:693:INFO ] No webapp configuration found for : >> default-server / >> 2008-07-15 23:08:54,913 (http-0.0.0.0-443-Processor7) [ >> CheckOutEvents.java:83 :INFO ] CheckoutPage: null >> 2008-07-15 23:08:54,914 (http-0.0.0.0-443-Processor7) [ >> RequestHandler.java:427:INFO ] [RequestHandler.doRequest]: Response is a >> view. sessionId=F68B09C91370D4EE062C7EDF318F4411.jvm1 >> 2008-07-15 23:08:54,915 (http-0.0.0.0-443-Processor7) [ >> RequestHandler.java:580:INFO ] servletName=control, >> view=checkoutshippingaddress >> sessionId=F68B09C91370D4EE062C7EDF318F4411.jvm1 >> 2008-07-15 23:08:54,916 (http-0.0.0.0-443-Processor7) [ >> ScreenRenderer.java:223:INFO ] Found servlet context (application) >> attribute that conflicts with parameter name, leaving request parameter in >> place for name: _REQUEST_HANDLER_ >> 2008-07-15 23:08:55,377 (http-0.0.0.0-443-Processor7) [ >> ControlServlet.java:259:DEBUG] [[[createcustomer] Done rendering page, >> Servlet Finished- total:2.896,since last([createcustomer] ...):2.896]] >> *********************************************************************************8 >> >> >> Thanks in advance. >> Madhuri >> >> >> >> >> >> >> >> >> >> >> >> >> >> BJ Freeman wrote: >>> please provide the SVN version (trunk or release 4.0) >>> some logs from the servers >>> >>> >>> Madhuri sent the following on 7/15/2008 1:24 PM: >>>> Hi All - I am a newbie to ofbiz and still trying to get in grips with >>>> the >>>> framework. I have a serious problem on the production server as the >>>> orders >>>> are not being processed. On the final order review screen, it shows a >>>> red >>>> message 'Problem with order change;see above error', but the order is >>>> created in the backend. All my customers are getting confusing with this >>>> as >>>> they are not able to proceed with creating the order. I urgently need >>>> help >>>> to resolve this issue. >>>> >>>> Thanks Much, >>>> >>>> Madhuri >>> >>> >> > |
Re: 'Problem with order change; see above error' - Urgent help
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In reply to this post by BJ Freeman
From a quick look at the code my bet would be that line 1565 (in the
current svn revision) is the most likely cause of the NPE. I've commited a fix for that in rev. 677164, Madhuri you'll need to update and see if the problem goes away. Regards Scott 2008/7/16 BJ Freeman <[hidden email]>: > there is more before this entry that might help. > seems the error is > java.lang.NullPointerException > org.ofbiz.content.ContentManagementServices.updateContentSubscriptionByProduct(ContentManagementServices.java:1563) > > > i am not familiar enough to know what might be causing this. > hopefully someone will chime in. > > Madhuri sent the following on 7/15/2008 2:58 PM: >> >> Hi - Thank you for the quick response. I have downloaded the code from >> trunk. Here is the exception from the logs >> >> ************************************************************** >> org.ofbiz.service.engine.StandardJavaEngine.runSync(StandardJavaEngine.java:56) >> org.ofbiz.service.ServiceDispatcher.runSync(ServiceDispatcher.java:347) >> org.ofbiz.service.ServiceDispatcher.runSync(ServiceDispatcher.java:214) >> org.ofbiz.service.GenericDispatcher.runSync(GenericDispatcher.java:139) >> org.ofbiz.service.eca.ServiceEcaAction.runAction(ServiceEcaAction.java:107) >> org.ofbiz.service.eca.ServiceEcaRule.eval(ServiceEcaRule.java:141) >> org.ofbiz.service.eca.ServiceEcaUtil.evalRules(ServiceEcaUtil.java:168) >> org.ofbiz.service.ServiceDispatcher.runSync(ServiceDispatcher.java:383) >> org.ofbiz.service.ServiceDispatcher.runSync(ServiceDispatcher.java:214) >> org.ofbiz.service.GenericDispatcher.runSync(GenericDispatcher.java:139) >> org.ofbiz.order.order.OrderChangeHelper.orderStatusChanges(OrderChangeHelper.java:161) >> org.ofbiz.order.order.OrderChangeHelper.approveOrder(OrderChangeHelper.java:77) >> org.ofbiz.order.shoppingcart.CheckOutHelper.processPayment(CheckOutHelper.java:1055) >> org.ofbiz.order.shoppingcart.CheckOutEvents.processPayment(CheckOutEvents.java:540) >> org.ofbiz.order.shoppingcart.CheckOutEvents.processPayment(CheckOutEvents.java:504) >> sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method) >> sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:39) >> sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:25) >> java.lang.reflect.Method.invoke(Method.java:585) >> org.ofbiz.webapp.event.JavaEventHandler.invoke(JavaEventHandler.java:91) >> org.ofbiz.webapp.event.JavaEventHandler.invoke(JavaEventHandler.java:77) >> org.ofbiz.webapp.control.RequestHandler.runEvent(RequestHandler.java:448) >> org.ofbiz.webapp.control.RequestHandler.doRequest(RequestHandler.java:277) >> org.ofbiz.webapp.control.RequestHandler.doRequest(RequestHandler.java:381) >> org.ofbiz.webapp.control.RequestHandler.doRequest(RequestHandler.java:381) >> org.ofbiz.webapp.control.ControlServlet.doGet(ControlServlet.java:192) >> javax.servlet.http.HttpServlet.service(HttpServlet.java:595) >> javax.servlet.http.HttpServlet.service(HttpServlet.java:688) >> org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:252) >> org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:173) >> org.ofbiz.webapp.control.ContextFilter.doFilter(ContextFilter.java:251) >> org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:202) >> org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:173) >> org.apache.catalina.core.StandardWrapperValve.invoke(StandardWrapperValve.java:213) >> org.apache.catalina.core.StandardContextValve.invoke(StandardContextValve.java:178) >> org.apache.catalina.core.StandardHostValve.invoke(StandardHostValve.java:126) >> org.apache.catalina.valves.ErrorReportValve.invoke(ErrorReportValve.java:105) >> org.apache.catalina.core.StandardEngineValve.invoke(StandardEngineValve.java:107) >> org.apache.catalina.valves.AccessLogValve.invoke(AccessLogValve.java:541) >> org.apache.catalina.connector.CoyoteAdapter.service(CoyoteAdapter.java:148) >> org.apache.coyote.http11.Http11Processor.process(Http11Processor.java:869) >> org.apache.coyote.http11.Http11BaseProtocol$Http11ConnectionHandler.processConnection(Http11BaseProtocol.java:664) >> org.apache.tomcat.util.net.PoolTcpEndpoint.processSocket(PoolTcpEndpoint.java:527) >> org.apache.tomcat.util.net.LeaderFollowerWorkerThread.runIt(LeaderFollowerWorkerThread.java:80) >> org.apache.tomcat.util.threads.ThreadPool$ControlRunnable.run(ThreadPool.java:684) >> java.lang.Thread.run(Thread.java:595) >> java.lang.NullPointerException >> org.ofbiz.content.ContentManagementServices.updateContentSubscriptionByProduct(ContentManagementServices.java:1563) >> sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method) >> sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:39) >> sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:25) >> java.lang.reflect.Method.invoke(Method.java:585) >> org.ofbiz.service.engine.StandardJavaEngine.serviceInvoker(StandardJavaEngine.java:94) >> org.ofbiz.service.engine.StandardJavaEngine.runSync(StandardJavaEngine.java:56) >> org.ofbiz.service.ServiceDispatcher.runSync(ServiceDispatcher.java:347) >> org.ofbiz.service.ServiceDispatcher.runSync(ServiceDispatcher.java:214) >> org.ofbiz.service.GenericDispatcher.runSync(GenericDispatcher.java:139) >> org.ofbiz.content.ContentManagementServices.updateContentSubscriptionByOrder(ContentManagementServices.java:1614) >> sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method) >> sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:39) >> sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:25) >> java.lang.reflect.Method.invoke(Method.java:585) >> org.ofbiz.service.engine.StandardJavaEngine.serviceInvoker(StandardJavaEngine.java:94) >> org.ofbiz.service.engine.StandardJavaEngine.runSync(StandardJavaEngine.java:56) >> org.ofbiz.service.ServiceDispatcher.runSync(ServiceDispatcher.java:347) >> org.ofbiz.service.ServiceDispatcher.runSync(ServiceDispatcher.java:214) >> org.ofbiz.service.GenericDispatcher.runSync(GenericDispatcher.java:139) >> org.ofbiz.service.eca.ServiceEcaAction.runAction(ServiceEcaAction.java:107) >> org.ofbiz.service.eca.ServiceEcaRule.eval(ServiceEcaRule.java:141) >> org.ofbiz.service.eca.ServiceEcaUtil.evalRules(ServiceEcaUtil.java:168) >> org.ofbiz.service.ServiceDispatcher.runSync(ServiceDispatcher.java:383) >> org.ofbiz.service.ServiceDispatcher.runSync(ServiceDispatcher.java:214) >> org.ofbiz.service.GenericDispatcher.runSync(GenericDispatcher.java:139) >> org.ofbiz.order.order.OrderChangeHelper.orderStatusChanges(OrderChangeHelper.java:161) >> org.ofbiz.order.order.OrderChangeHelper.approveOrder(OrderChangeHelper.java:77) >> org.ofbiz.order.shoppingcart.CheckOutHelper.processPayment(CheckOutHelper.java:1055) >> org.ofbiz.order.shoppingcart.CheckOutEvents.processPayment(CheckOutEvents.java:540) >> org.ofbiz.order.shoppingcart.CheckOutEvents.processPayment(CheckOutEvents.java:504) >> sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method) >> sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:39) >> sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:25) >> java.lang.reflect.Method.invoke(Method.java:585) >> org.ofbiz.webapp.event.JavaEventHandler.invoke(JavaEventHandler.java:91) >> org.ofbiz.webapp.event.JavaEventHandler.invoke(JavaEventHandler.java:77) >> org.ofbiz.webapp.control.RequestHandler.runEvent(RequestHandler.java:448) >> org.ofbiz.webapp.control.RequestHandler.doRequest(RequestHandler.java:277) >> org.ofbiz.webapp.control.RequestHandler.doRequest(RequestHandler.java:381) >> org.ofbiz.webapp.control.RequestHandler.doRequest(RequestHandler.java:381) >> org.ofbiz.webapp.control.ControlServlet.doGet(ControlServlet.java:192) >> javax.servlet.http.HttpServlet.service(HttpServlet.java:595) >> javax.servlet.http.HttpServlet.service(HttpServlet.java:688) >> org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:252) >> org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:173) >> org.ofbiz.webapp.control.ContextFilter.doFilter(ContextFilter.java:251) >> org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:202) >> org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:173) >> org.apache.catalina.core.StandardWrapperValve.invoke(StandardWrapperValve.java:213) >> org.apache.catalina.core.StandardContextValve.invoke(StandardContextValve.java:178) >> org.apache.catalina.core.StandardHostValve.invoke(StandardHostValve.java:126) >> org.apache.catalina.valves.ErrorReportValve.invoke(ErrorReportValve.java:105) >> org.apache.catalina.core.StandardEngineValve.invoke(StandardEngineValve.java:107) >> org.apache.catalina.valves.AccessLogValve.invoke(AccessLogValve.java:541) >> org.apache.catalina.connector.CoyoteAdapter.service(CoyoteAdapter.java:148) >> org.apache.coyote.http11.Http11Processor.process(Http11Processor.java:869) >> org.apache.coyote.http11.Http11BaseProtocol$Http11ConnectionHandler.processConnection(Http11BaseProtocol.java:664) >> org.apache.tomcat.util.net.PoolTcpEndpoint.processSocket(PoolTcpEndpoint.java:527) >> org.apache.tomcat.util.net.LeaderFollowerWorkerThread.runIt(LeaderFollowerWorkerThread.java:80) >> org.apache.tomcat.util.threads.ThreadPool$ControlRunnable.run(ThreadPool.java:684) >> java.lang.Thread.run(Thread.java:595) >> -------------------------------------------------------------------------------- >> >> 2008-07-15 23:08:53,714 (http-0.0.0.0-443-Processor4) [ >> CheckOutEvents.java:508:ERROR] >> ---- exception report >> ---------------------------------------------------------- >> Exception: org.ofbiz.base.util.GeneralException >> Message: Problem with order change; see above error >> ---- stack trace >> --------------------------------------------------------------- >> org.ofbiz.base.util.GeneralException: Problem with order change; see above >> error >> org.ofbiz.order.shoppingcart.CheckOutHelper.processPayment(CheckOutHelper.java:1057) >> org.ofbiz.order.shoppingcart.CheckOutEvents.processPayment(CheckOutEvents.java:540) >> org.ofbiz.order.shoppingcart.CheckOutEvents.processPayment(CheckOutEvents.java:504) >> sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method) >> sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:39) >> sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:25) >> java.lang.reflect.Method.invoke(Method.java:585) >> org.ofbiz.webapp.event.JavaEventHandler.invoke(JavaEventHandler.java:91) >> org.ofbiz.webapp.event.JavaEventHandler.invoke(JavaEventHandler.java:77) >> org.ofbiz.webapp.control.RequestHandler.runEvent(RequestHandler.java:448) >> org.ofbiz.webapp.control.RequestHandler.doRequest(RequestHandler.java:277) >> org.ofbiz.webapp.control.RequestHandler.doRequest(RequestHandler.java:381) >> org.ofbiz.webapp.control.RequestHandler.doRequest(RequestHandler.java:381) >> org.ofbiz.webapp.control.ControlServlet.doGet(ControlServlet.java:192) >> javax.servlet.http.HttpServlet.service(HttpServlet.java:595) >> javax.servlet.http.HttpServlet.service(HttpServlet.java:688) >> org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:252) >> org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:173) >> org.ofbiz.webapp.control.ContextFilter.doFilter(ContextFilter.java:251) >> org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:202) >> org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:173) >> org.apache.catalina.core.StandardWrapperValve.invoke(StandardWrapperValve.java:213) >> org.apache.catalina.core.StandardContextValve.invoke(StandardContextValve.java:178) >> org.apache.catalina.core.StandardHostValve.invoke(StandardHostValve.java:126) >> org.apache.catalina.valves.ErrorReportValve.invoke(ErrorReportValve.java:105) >> org.apache.catalina.core.StandardEngineValve.invoke(StandardEngineValve.java:107) >> org.apache.catalina.valves.AccessLogValve.invoke(AccessLogValve.java:541) >> org.apache.catalina.connector.CoyoteAdapter.service(CoyoteAdapter.java:148) >> org.apache.coyote.http11.Http11Processor.process(Http11Processor.java:869) >> org.apache.coyote.http11.Http11BaseProtocol$Http11ConnectionHandler.processConnection(Http11BaseProtocol.java:664) >> org.apache.tomcat.util.net.PoolTcpEndpoint.processSocket(PoolTcpEndpoint.java:527) >> org.apache.tomcat.util.net.LeaderFollowerWorkerThread.runIt(LeaderFollowerWorkerThread.java:80) >> org.apache.tomcat.util.threads.ThreadPool$ControlRunnable.run(ThreadPool.java:684) >> java.lang.Thread.run(Thread.java:595) >> -------------------------------------------------------------------------------- >> >> 2008-07-15 23:08:53,723 (http-0.0.0.0-443-Processor4) [ >> SequenceUtil.java:258:INFO ] Got bank of sequenced IDs for [ServerHitBin]; >> curSeqId=259640, maxSeqId=259650, bankSize=10 >> 2008-07-15 23:08:53,755 (http-0.0.0.0-443-Processor7) [ >> ServiceEcaRule.java:140:INFO ] Running Service ECA Service: >> ensureNaPartyRole, triggered by rule on Service: createPerson >> 2008-07-15 23:08:53,759 (http-0.0.0.0-443-Processor4) [ >> RequestHandler.java:308:ERROR] Request processpayment caused an error with >> the following message: Problem with order change; see above error >> 2008-07-15 23:08:53,760 (http-0.0.0.0-443-Processor4) [ >> RequestHandler.java:427:INFO ] [RequestHandler.doRequest]: Response is a >> view. sessionId=27662388DFA3100C510BEBD267D7B000.jvm1 >> 2008-07-15 23:08:53,761 (http-0.0.0.0-443-Processor4) [ >> RequestHandler.java:580:INFO ] servletName=control, view=checkoutreview >> sessionId=27662388DFA3100C510BEBD267D7B000.jvm1 >> 2008-07-15 23:08:53,762 (http-0.0.0.0-443-Processor4) [ >> ScreenRenderer.java:223:INFO ] Found servlet context (application) attribute >> that conflicts with parameter name, leaving request parameter in place for >> name: _REQUEST_HANDLER_ >> 2008-07-15 23:08:53,941 (http-0.0.0.0-443-Processor7) [ >> ServiceDispatcher.java:470:DEBUG] Sync service [ecommerce/ensureNaPartyRole] >> finished in [184] milliseconds >> 2008-07-15 23:08:53,943 (http-0.0.0.0-443-Processor7) [ >> ServiceDispatcher.java:470:DEBUG] Sync service [ecommerce/createPerson] >> finished in [851] milliseconds >> 2008-07-15 23:08:54,054 (http-0.0.0.0-443-Processor7) [ >> ServiceDispatcher.java:470:DEBUG] Sync service [ecommerce/createUserLogin] >> finished in [90] milliseconds >> 2008-07-15 23:08:54,060 (http-0.0.0.0-443-Processor7) [ >> ServiceDispatcher.java:470:DEBUG] Sync service >> [ecommerce/createPersonAndUserLogin] finished in [1271] milliseconds >> 2008-07-15 23:08:54,330 (http-0.0.0.0-443-Processor4) [ >> ControlServlet.java:259:DEBUG] [[[processorder] Done rendering page, Servlet >> Finished- total:1.778,since last([processorder] Se...):1.778]] >> 2008-07-15 23:08:54,356 (http-0.0.0.0-443-Processor7) [ >> Log.java:97 :INFO ] Contact mech created with id 12451 >> 2008-07-15 23:08:54,366 (http-0.0.0.0-443-Processor7) [ >> Log.java:97 :INFO ] Creating a PartyContactMech with id: 12451 >> 2008-07-15 23:08:54,404 (http-0.0.0.0-443-Processor7) >> [ServiceEcaCondition.java:130:WARN ] From Field (contactMechPurposeTypeId) >> is not found in context for createPartyContactMech, defaulting to null. >> 2008-07-15 23:08:54,405 (http-0.0.0.0-443-Processor7) [ >> ServiceEcaRule.java:115:INFO ] For Service ECA [createPartyContactMech] on >> [commit] got false for condition: >> [null][][contactMechPurposeTypeId][is-not-empty][null][][true][String][] >> 2008-07-15 23:08:54,406 (http-0.0.0.0-443-Processor7) >> [ServiceEcaCondition.java:130:WARN ] From Field (paymentMethodId) is not >> found in context for createPartyPostalAddress, defaulting to null. >> 2008-07-15 23:08:54,407 (http-0.0.0.0-443-Processor7) [ >> ServiceEcaRule.java:115:INFO ] For Service ECA [createPartyPostalAddress] on >> [commit] got false for condition: >> [null][][paymentMethodId][is-not-empty][null][][true][String][] >> 2008-07-15 23:08:54,408 (http-0.0.0.0-443-Processor7) [ >> ServiceDispatcher.java:470:DEBUG] Sync service >> [ecommerce/createPartyPostalAddress] finished in [58] milliseconds >> 2008-07-15 23:08:54,465 (http-0.0.0.0-443-Processor7) [ >> ServiceDispatcher.java:470:DEBUG] Sync service >> [ecommerce/createPartyContactMechPurpose] finished in [55] milliseconds >> 2008-07-15 23:08:54,473 (http-0.0.0.0-443-Processor7) [ >> Log.java:97 :INFO ] Creating telecom number >> 2008-07-15 23:08:54,517 (http-0.0.0.0-443-Processor7) [ >> Log.java:97 :INFO ] Contact mech created with id 12452 >> 2008-07-15 23:08:54,673 (http-0.0.0.0-443-Processor7) [ >> ServiceDispatcher.java:470:DEBUG] Sync service >> [ecommerce/createTelecomNumber] finished in [199] milliseconds >> 2008-07-15 23:08:54,674 (http-0.0.0.0-443-Processor7) [ >> Log.java:97 :INFO ] Copied id to createPartyContactMechMap: 12452 >> 2008-07-15 23:08:54,676 (http-0.0.0.0-443-Processor7) [ >> Log.java:97 :INFO ] Creating a PartyContactMech with id: 12452 >> 2008-07-15 23:08:54,682 (http-0.0.0.0-443-Processor7) >> [ServiceEcaCondition.java:130:WARN ] From Field (contactMechPurposeTypeId) >> is not found in context for createPartyContactMech, defaulting to null. >> 2008-07-15 23:08:54,683 (http-0.0.0.0-443-Processor7) [ >> ServiceEcaRule.java:115:INFO ] For Service ECA [createPartyContactMech] on >> [commit] got false for condition: >> [null][][contactMechPurposeTypeId][is-not-empty][null][][true][String][] >> 2008-07-15 23:08:54,685 (http-0.0.0.0-443-Processor7) [ >> ServiceDispatcher.java:470:DEBUG] Sync service >> [ecommerce/createPartyTelecomNumber] finished in [213] milliseconds >> 2008-07-15 23:08:54,711 (default-invoker-Thread-1) [ >> JobInvoker.java:214:INFO ] Invoker: default-invoker-Thread-1 received job -- >> 1216159733288 from poller - org.ofbiz.service.job.JobPoller@10ea9ba >> 2008-07-15 23:08:54,716 (default-invoker-Thread-1) >> [PersistedServiceJob.java:139:INFO ] >> org.ofbiz.service.job.PersistedServiceJob@1d377a4[20296] -- Next runtime: -1 >> [Error] :2:12: cvc-elt.1: Cannot find the declaration of element >> 'ofbiz-ser'. >> 2008-07-15 23:08:54,732 (default-invoker-Thread-1) [ >> UtilXml.java:246:DEBUG] XML Read 0.0050s: Internal Content >> 2008-07-15 23:08:54,736 (http-0.0.0.0-443-Processor7) [ >> Log.java:97 :INFO ] Contact mech created with id 12453 >> 2008-07-15 23:08:54,737 (http-0.0.0.0-443-Processor7) [ >> Log.java:97 :INFO ] ContactMech created >> 2008-07-15 23:08:54,739 (http-0.0.0.0-443-Processor7) >> [FlexibleStringExpander.java:358:WARN ] Could not find value in environment >> for the name [parameters.contactMechId], inserting nothing. >> 2008-07-15 23:08:54,740 (http-0.0.0.0-443-Processor7) [ >> Log.java:97 :INFO ] Creating a PartyContactMech with id: >> 2008-07-15 23:08:54,744 (http-0.0.0.0-443-Processor7) >> [ServiceEcaCondition.java:130:WARN ] From Field (contactMechPurposeTypeId) >> is not found in context for createPartyContactMech, defaulting to null. >> 2008-07-15 23:08:54,745 (http-0.0.0.0-443-Processor7) [ >> ServiceEcaRule.java:115:INFO ] For Service ECA [createPartyContactMech] on >> [commit] got false for condition: >> [null][][contactMechPurposeTypeId][is-not-empty][null][][true][String][] >> 2008-07-15 23:08:54,891 (http-0.0.0.0-443-Processor7) [ >> LoginWorker.java:486:INFO ] Running autoLogin check. >> 2008-07-15 23:08:54,909 (http-0.0.0.0-443-Processor7) [ >> RequestHandler.java:357:INFO ] [Doing Previous Request]: /checkoutoptions >> sessionId=F68B09C91370D4EE062C7EDF318F4411.jvm1 >> 2008-07-15 23:08:54,909 (http-0.0.0.0-443-Processor7) [ >> RequestHandler.java:115:INFO ] [RequestHandler]: Chain in place: >> requestUri=checkoutoptions nextView=null >> sessionId=F68B09C91370D4EE062C7EDF318F4411.jvm1 >> 2008-07-15 23:08:54,910 (http-0.0.0.0-443-Processor7) [ >> RequestHandler.java:239:INFO ] [Processing Request]: checkoutoptions >> sessionId=F68B09C91370D4EE062C7EDF318F4411.jvm1 >> 2008-07-15 23:08:54,911 (http-0.0.0.0-443-Processor7) [ >> LoginWorker.java:693:INFO ] No webapp configuration found for : >> default-server / >> 2008-07-15 23:08:54,913 (http-0.0.0.0-443-Processor7) [ >> CheckOutEvents.java:83 :INFO ] CheckoutPage: null >> 2008-07-15 23:08:54,914 (http-0.0.0.0-443-Processor7) [ >> RequestHandler.java:427:INFO ] [RequestHandler.doRequest]: Response is a >> view. sessionId=F68B09C91370D4EE062C7EDF318F4411.jvm1 >> 2008-07-15 23:08:54,915 (http-0.0.0.0-443-Processor7) [ >> RequestHandler.java:580:INFO ] servletName=control, >> view=checkoutshippingaddress sessionId=F68B09C91370D4EE062C7EDF318F4411.jvm1 >> 2008-07-15 23:08:54,916 (http-0.0.0.0-443-Processor7) [ >> ScreenRenderer.java:223:INFO ] Found servlet context (application) attribute >> that conflicts with parameter name, leaving request parameter in place for >> name: _REQUEST_HANDLER_ >> 2008-07-15 23:08:55,377 (http-0.0.0.0-443-Processor7) [ >> ControlServlet.java:259:DEBUG] [[[createcustomer] Done rendering page, >> Servlet Finished- total:2.896,since last([createcustomer] ...):2.896]] >> *********************************************************************************8 >> >> >> Thanks in advance. >> Madhuri >> >> >> >> >> >> >> >> >> >> >> >> >> >> BJ Freeman wrote: >>> please provide the SVN version (trunk or release 4.0) >>> some logs from the servers >>> >>> >>> Madhuri sent the following on 7/15/2008 1:24 PM: >>>> Hi All - I am a newbie to ofbiz and still trying to get in grips with the >>>> framework. I have a serious problem on the production server as the >>>> orders >>>> are not being processed. On the final order review screen, it shows a red >>>> message 'Problem with order change;see above error', but the order is >>>> created in the backend. All my customers are getting confusing with this >>>> as >>>> they are not able to proceed with creating the order. I urgently need >>>> help >>>> to resolve this issue. >>>> >>>> Thanks Much, >>>> >>>> Madhuri >>> >>> >> > > |
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