Revisiting SFA components and Order Management components

[Pierre Smits]

When going through functiionalities of the SFA components and the components
of the Order module I see some choices that seem odd to me.
Shouldn't functionalities like registering and viewing customer requests and
orders be also available (or even moved/copied over to) the SFA module, so
that this creates an easier Way of Working for SFA officials?

Now the functionalities for creating opportunities and request are spread
among the two separate modules. But, I guess, that registering request for
customers and suppliers are set together because the seem alike.

Regards,

Pierre.

[Jacques Le Roux]

From: "Pierre Smits" <[hidden email]>
To: <[hidden email]>
Sent: Tuesday, October 20, 2009 12:42 PM
Subject: Revisiting SFA components and Order Management components


> When going through functiionalities of the SFA components and the components
> of the Order module I see some choices that seem odd to me.
> Shouldn't functionalities like registering and viewing customer requests and
> orders be also available (or even moved/copied over to) the SFA module, so
> that this creates an easier Way of Working for SFA officials?
>
> Now the functionalities for creating opportunities and request are spread
> among the two separate modules. But, I guess, that registering request for
> customers and suppliers are set together because the seem alike.

I think so, but that should not prevent us to make customer services people work easier. We could have both I mean.

Jacques
 
> Regards,
>
> Pierre.
>