Jacques,
Apologies for not getting back sooner. It was user error. I'd
misconfigured my shipping options to disallow USPS addresses. Once I
toggled that flag everything was fine.
Cheers, Iain
Jacques Le Roux wrote:
> Hi Iain,
>
> Did you get thru this issue ? Else have you some log or clues ?
>
> Jacques
>
> ----- Original Message -----
> From: "Iain Fogg" <
[hidden email]>
> To: <
[hidden email]>
> Sent: Wednesday, December 13, 2006 10:51 PM
> Subject: Trouble with shipment estimates (I think)
>
>
>
>> I'm having trouble with shipping estimates for different customers, but
>> can't work out the problem...
>>
>> When I am going through the Finalize Order steps for Customer A, I
>> select the shipping address (there is only 1) and the options screen
>> gives me the choice of selecting 1 of 3 available shipping options
>> (including no shipping).
>>
>> For Customer B, I can select the shipping address but I don't get the
>> options to select the shipping method. Hence I cannot get past the
>> options setting screen.
>>
>> The addresses for the two customers are very similar (street address,
>> state, postcode, country) although they do have different postcode.
>>
>> Can anyone suggest what I should be looking for to sort this problem
>> out. I'm having to hand-write customer orders and that is really not
>> sustainable....
>>
>> Regards, Iain
>>
>>
>> --
>> No virus found in this outgoing message.
>> Checked by AVG Free Edition.
>> Version: 7.1.409 / Virus Database: 268.15.18/585 - Release Date: 13/12/2006
>>
>
>
>
--
No virus found in this outgoing message.
Checked by AVG Free Edition.
Version: 7.1.409 / Virus Database: 268.15.18/586 - Release Date: 13/12/2006
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