Two same type of promotion applying on the cart

[Pallavi Goyal]

Hello team,

I have made two promotions-

1. Give flat $5 on order
2. Give flat $3 on order

Both of these are active at the same time. When I check the cart on
e-commerce, the discounts for both promotions are showing.

Is this an expected result or only one promotion should be applied to the
cart which is giving a higher discount.

Please share your thoughts.

--
Thanks
Pallavi Goyal

[Jacques Le Roux]

Le 18/06/2019 à 10:52, Pallavi Goyal a écrit :

> Hello team,
>
> I have made two promotions-
>
> 1. Give flat $5 on order
> 2. Give flat $3 on order
>
> Both of these are active at the same time. When I check the cart on
> e-commerce, the discounts for both promotions are showing.
>
> Is this an expected result or only one promotion should be applied to the
> cart which is giving a higher discount.
>
> Please share your thoughts.
>
> --
> Thanks
> Pallavi Goyal

Hi Pallavi,

IMO if the user wants to give 2 different flat promo they should be applied, why not?

Jacques

[Suraj Khurana-2]

Hello,

This is very common in e-commerce business that only one promotion should
be applied to any cart from business perspective, if a PriceRule is active
than also one promotion should be applied with maximum value.

As current OOTB doesn't supports this, I think we can make it configurable
to use this as a feature.

It can be a good to have feature !!
--
Best Regards,
Suraj Khurana
Technical Consultant
HotWax Systems
Enterprise open source experts
cell: 96697-50002
http://www.hotwaxsystems.com






On Tue, Jun 18, 2019 at 2:50 PM Jacques Le Roux <
[hidden email]> wrote:

> Le 18/06/2019 à 10:52, Pallavi Goyal a écrit :
> > Hello team,
> >
> > I have made two promotions-
> >
> > 1. Give flat $5 on order
> > 2. Give flat $3 on order
> >
> > Both of these are active at the same time. When I check the cart on
> > e-commerce, the discounts for both promotions are showing.
> >
> > Is this an expected result or only one promotion should be applied to the
> > cart which is giving a higher discount.
> >
> > Please share your thoughts.
> >
> > --
> > Thanks
> > Pallavi Goyal
>
> Hi Pallavi,
>
> IMO if the user wants to give 2 different flat promo they should be
> applied, why not?
>
> Jacques
>
>

[Paul Foxworthy]

Hi Suraj,

Why would you want the $3 promotion if it will never be applied? If they
have different data ranges, I think two separate $3 promotions for date
ranges before and after the $5 one is a much clearer way to express it.

What do you think?

Cheers

Paul

On Tue, 18 Jun 2019 at 23:16, Suraj Khurana <[hidden email]> wrote:

> Hello,
>
> This is very common in e-commerce business that only one promotion should
> be applied to any cart from business perspective, if a PriceRule is active
> than also one promotion should be applied with maximum value.
>
> As current OOTB doesn't supports this, I think we can make it configurable
> to use this as a feature.
>
> It can be a good to have feature !!
> --
> Best Regards,
> Suraj Khurana
> Technical Consultant
> HotWax Systems
> Enterprise open source experts
> cell: 96697-50002
> http://www.hotwaxsystems.com
>
>
>
>
>
>
> On Tue, Jun 18, 2019 at 2:50 PM Jacques Le Roux <
> [hidden email]> wrote:
>
> > Le 18/06/2019 à 10:52, Pallavi Goyal a écrit :
> > > Hello team,
> > >
> > > I have made two promotions-
> > >
> > > 1. Give flat $5 on order
> > > 2. Give flat $3 on order
> > >
> > > Both of these are active at the same time. When I check the cart on
> > > e-commerce, the discounts for both promotions are showing.
> > >
> > > Is this an expected result or only one promotion should be applied to
> the
> > > cart which is giving a higher discount.
> > >
> > > Please share your thoughts.
> > >
> > > --
> > > Thanks
> > > Pallavi Goyal
> >
> > Hi Pallavi,
> >
> > IMO if the user wants to give 2 different flat promo they should be
> > applied, why not?
> >
> > Jacques
> >
> >
>

--
Coherent Software Australia Pty Ltd
PO Box 2773
Cheltenham Vic 3192
Australia

Phone: [phone]
Web: http://www.coherentsoftware.com.au/
Email: [hidden email]

[Suraj Khurana-2]

Hi Paul,

Thanks for bringing this to everyone's attention, a simple case could be
following two promotions are setup in parallel:

- A flat 200 off promotion to be available only after purchase of $2000 on
product X.
- A flat 15% off promotion on Category ABC and interestingly X product is
part of ABC category.

So when a user adds product X into cart, and cart value raises $2000, both
promotions gets applied, from companies perspective, its a loss and they
might only want to give one one promotion at a time.

HTH.
--
Best Regards,
Suraj Khurana
Technical Consultant
HotWax Systems







On Wed, Jun 19, 2019 at 10:18 AM Paul Foxworthy <[hidden email]> wrote:

> Hi Suraj,
>
> Why would you want the $3 promotion if it will never be applied? If they
> have different data ranges, I think two separate $3 promotions for date
> ranges before and after the $5 one is a much clearer way to express it.
>
> What do you think?
>
> Cheers
>
> Paul
>
> On Tue, 18 Jun 2019 at 23:16, Suraj Khurana <[hidden email]>
> wrote:
>
>> Hello,
>>
>> This is very common in e-commerce business that only one promotion should
>> be applied to any cart from business perspective, if a PriceRule is active
>> than also one promotion should be applied with maximum value.
>>
>> As current OOTB doesn't supports this, I think we can make it configurable
>> to use this as a feature.
>>
>> It can be a good to have feature !!
>> --
>> Best Regards,
>> Suraj Khurana
>> Technical Consultant
>> HotWax Systems
>> Enterprise open source experts
>> cell: 96697-50002
>> http://www.hotwaxsystems.com
>>
>>
>>
>>
>>
>>
>> On Tue, Jun 18, 2019 at 2:50 PM Jacques Le Roux <
>> [hidden email]> wrote:
>>
>> > Le 18/06/2019 à 10:52, Pallavi Goyal a écrit :
>> > > Hello team,
>> > >
>> > > I have made two promotions-
>> > >
>> > > 1. Give flat $5 on order
>> > > 2. Give flat $3 on order
>> > >
>> > > Both of these are active at the same time. When I check the cart on
>> > > e-commerce, the discounts for both promotions are showing.
>> > >
>> > > Is this an expected result or only one promotion should be applied to
>> the
>> > > cart which is giving a higher discount.
>> > >
>> > > Please share your thoughts.
>> > >
>> > > --
>> > > Thanks
>> > > Pallavi Goyal
>> >
>> > Hi Pallavi,
>> >
>> > IMO if the user wants to give 2 different flat promo they should be
>> > applied, why not?
>> >
>> > Jacques
>> >
>> >
>>
>
>
> --
> Coherent Software Australia Pty Ltd
> PO Box 2773
> Cheltenham Vic 3192
> Australia
>
> Phone: [phone]
> Web: http://www.coherentsoftware.com.au/
> Email: [hidden email]
>

[Pritam Kute]

IMO It's a little bit tricky actually. It all depends on how the promotion
manager creates promotions in the system. But agreed with Suraj that only
one promotion with a maximum discount should be applied per cart.

Again we can provide the user with an option to choose from the list of
applicable promotions which he wants to apply on the cart.

Kind Regards,
--
Pritam Kute


On Wed, Jun 19, 2019 at 10:30 AM Suraj Khurana <[hidden email]>
wrote:

> Hi Paul,
>
> Thanks for bringing this to everyone's attention, a simple case could be
> following two promotions are setup in parallel:
>
> - A flat 200 off promotion to be available only after purchase of $2000 on
> product X.
> - A flat 15% off promotion on Category ABC and interestingly X product is
> part of ABC category.
>
> So when a user adds product X into cart, and cart value raises $2000, both
> promotions gets applied, from companies perspective, its a loss and they
> might only want to give one one promotion at a time.
>
> HTH.
> --
> Best Regards,
> Suraj Khurana
> Technical Consultant
> HotWax Systems
>
>
>
>
>
>
>
> On Wed, Jun 19, 2019 at 10:18 AM Paul Foxworthy <[hidden email]>
> wrote:
>
> > Hi Suraj,
> >
> > Why would you want the $3 promotion if it will never be applied? If they
> > have different data ranges, I think two separate $3 promotions for date
> > ranges before and after the $5 one is a much clearer way to express it.
> >
> > What do you think?
> >
> > Cheers
> >
> > Paul
> >
> > On Tue, 18 Jun 2019 at 23:16, Suraj Khurana <[hidden email]>
> > wrote:
> >
> >> Hello,
> >>
> >> This is very common in e-commerce business that only one promotion
> should
> >> be applied to any cart from business perspective, if a PriceRule is
> active
> >> than also one promotion should be applied with maximum value.
> >>
> >> As current OOTB doesn't supports this, I think we can make it
> configurable
> >> to use this as a feature.
> >>
> >> It can be a good to have feature !!
> >> --
> >> Best Regards,
> >> Suraj Khurana
> >> Technical Consultant
> >> HotWax Systems
> >> Enterprise open source experts
> >> cell: 96697-50002
> >> http://www.hotwaxsystems.com
> >>
> >>
> >>
> >>
> >>
> >>
> >> On Tue, Jun 18, 2019 at 2:50 PM Jacques Le Roux <
> >> [hidden email]> wrote:
> >>
> >> > Le 18/06/2019 à 10:52, Pallavi Goyal a écrit :
> >> > > Hello team,
> >> > >
> >> > > I have made two promotions-
> >> > >
> >> > > 1. Give flat $5 on order
> >> > > 2. Give flat $3 on order
> >> > >
> >> > > Both of these are active at the same time. When I check the cart on
> >> > > e-commerce, the discounts for both promotions are showing.
> >> > >
> >> > > Is this an expected result or only one promotion should be applied
> to
> >> the
> >> > > cart which is giving a higher discount.
> >> > >
> >> > > Please share your thoughts.
> >> > >
> >> > > --
> >> > > Thanks
> >> > > Pallavi Goyal
> >> >
> >> > Hi Pallavi,
> >> >
> >> > IMO if the user wants to give 2 different flat promo they should be
> >> > applied, why not?
> >> >
> >> > Jacques
> >> >
> >> >
> >>
> >
> >
> > --
> > Coherent Software Australia Pty Ltd
> > PO Box 2773
> > Cheltenham Vic 3192
> > Australia
> >
> > Phone: [phone]
> > Web: http://www.coherentsoftware.com.au/
> > Email: [hidden email]
> >
>

[Rishi Solanki]

Related discussion on dev group -
https://ofbiz.markmail.org/search/?q=Applicable%20Promo%20Recommendations#query:Applicable%20Promo%20Recommendations+page:1+mid:qvc5zimtu7txbiiy+state:results

Instead of let the multiple promotion allow we can use limit per order,
limit per customer and limit per promotion flags to make single
applicablility of promotion.

Best Regards,
--
Rishi Solanki
Sr Manager, Enterprise Software Development
*HotWax Systems*
*Enterprise open source experts*
cell: [phone]
http://www.hotwaxsystems.com


On Wed, Jun 19, 2019 at 11:06 AM Pritam Kute <[hidden email]>
wrote:

> IMO It's a little bit tricky actually. It all depends on how the promotion
> manager creates promotions in the system. But agreed with Suraj that only
> one promotion with a maximum discount should be applied per cart.
>
> Again we can provide the user with an option to choose from the list of
> applicable promotions which he wants to apply on the cart.
>
> Kind Regards,
> --
> Pritam Kute
>
>
> On Wed, Jun 19, 2019 at 10:30 AM Suraj Khurana <[hidden email]>
> wrote:
>
> > Hi Paul,
> >
> > Thanks for bringing this to everyone's attention, a simple case could be
> > following two promotions are setup in parallel:
> >
> > - A flat 200 off promotion to be available only after purchase of $2000
> on
> > product X.
> > - A flat 15% off promotion on Category ABC and interestingly X product is
> > part of ABC category.
> >
> > So when a user adds product X into cart, and cart value raises $2000,
> both
> > promotions gets applied, from companies perspective, its a loss and they
> > might only want to give one one promotion at a time.
> >
> > HTH.
> > --
> > Best Regards,
> > Suraj Khurana
> > Technical Consultant
> > HotWax Systems
> >
> >
> >
> >
> >
> >
> >
> > On Wed, Jun 19, 2019 at 10:18 AM Paul Foxworthy <[hidden email]>
> > wrote:
> >
> > > Hi Suraj,
> > >
> > > Why would you want the $3 promotion if it will never be applied? If
> they
> > > have different data ranges, I think two separate $3 promotions for date
> > > ranges before and after the $5 one is a much clearer way to express it.
> > >
> > > What do you think?
> > >
> > > Cheers
> > >
> > > Paul
> > >
> > > On Tue, 18 Jun 2019 at 23:16, Suraj Khurana <[hidden email]>
> > > wrote:
> > >
> > >> Hello,
> > >>
> > >> This is very common in e-commerce business that only one promotion
> > should
> > >> be applied to any cart from business perspective, if a PriceRule is
> > active
> > >> than also one promotion should be applied with maximum value.
> > >>
> > >> As current OOTB doesn't supports this, I think we can make it
> > configurable
> > >> to use this as a feature.
> > >>
> > >> It can be a good to have feature !!
> > >> --
> > >> Best Regards,
> > >> Suraj Khurana
> > >> Technical Consultant
> > >> HotWax Systems
> > >> Enterprise open source experts
> > >> cell: 96697-50002
> > >> http://www.hotwaxsystems.com
> > >>
> > >>
> > >>
> > >>
> > >>
> > >>
> > >> On Tue, Jun 18, 2019 at 2:50 PM Jacques Le Roux <
> > >> [hidden email]> wrote:
> > >>
> > >> > Le 18/06/2019 à 10:52, Pallavi Goyal a écrit :
> > >> > > Hello team,
> > >> > >
> > >> > > I have made two promotions-
> > >> > >
> > >> > > 1. Give flat $5 on order
> > >> > > 2. Give flat $3 on order
> > >> > >
> > >> > > Both of these are active at the same time. When I check the cart
> on
> > >> > > e-commerce, the discounts for both promotions are showing.
> > >> > >
> > >> > > Is this an expected result or only one promotion should be applied
> > to
> > >> the
> > >> > > cart which is giving a higher discount.
> > >> > >
> > >> > > Please share your thoughts.
> > >> > >
> > >> > > --
> > >> > > Thanks
> > >> > > Pallavi Goyal
> > >> >
> > >> > Hi Pallavi,
> > >> >
> > >> > IMO if the user wants to give 2 different flat promo they should be
> > >> > applied, why not?
> > >> >
> > >> > Jacques
> > >> >
> > >> >
> > >>
> > >
> > >
> > > --
> > > Coherent Software Australia Pty Ltd
> > > PO Box 2773
> > > Cheltenham Vic 3192
> > > Australia
> > >
> > > Phone: [phone]
> > > Web: http://www.coherentsoftware.com.au/
> > > Email: [hidden email]
> > >
> >
>

[Paul Foxworthy]

On Wed, 19 Jun 2019 at 16:14, Rishi Solanki <[hidden email]> wrote:


> Instead of let the multiple promotion allow we can use limit per order,
> limit per customer and limit per promotion flags to make single
> applicability of promotion.
>

Thanks Pritam and Rishi. In the scenario Pritam described, I often see
"excludes all other discounts" in the terms and conditions for a special
offer. It would be good for OFBiz to support that.

Cheers

Paul Foxworthy

--
Coherent Software Australia Pty Ltd
PO Box 2773
Cheltenham Vic 3192
Australia

Phone: [phone]
Web: http://www.coherentsoftware.com.au/
Email: [hidden email]

[Suraj Khurana-2]

Yes, I agree with you Paul.

@Rishi Solanki <[hidden email]>, we can set those fields,
but still there is fair chance that two or more promotions will be applied
in an order.

--
Best Regards,
Suraj Khurana
Technical Consultant
HotWax Systems







On Fri, Jun 21, 2019 at 8:42 AM Paul Foxworthy <[hidden email]> wrote:

> On Wed, 19 Jun 2019 at 16:14, Rishi Solanki <[hidden email]>
> wrote:
>
>
> > Instead of let the multiple promotion allow we can use limit per order,
> > limit per customer and limit per promotion flags to make single
> > applicability of promotion.
> >
>
> Thanks Pritam and Rishi. In the scenario Pritam described, I often see
> "excludes all other discounts" in the terms and conditions for a special
> offer. It would be good for OFBiz to support that.
>
> Cheers
>
> Paul Foxworthy
>
> --
> Coherent Software Australia Pty Ltd
> PO Box 2773
> Cheltenham Vic 3192
> Australia
>
> Phone: [phone]
> Web: http://www.coherentsoftware.com.au/
> Email: [hidden email]
>

[Rishi Solanki]

We all are on the same page, the discussion and point I shared is just to
add scenarios which may need to handle while developing this constraint
proposed by Pallavi in original email. OFBiz should have this support, the
points I have shared should also be keep in mind while designing this
improvement/development.


Best Regards,
--
Rishi Solanki
Sr Manager, Enterprise Software Development
*HotWax Systems*
*Enterprise open source experts*
cell: [phone]
http://www.hotwaxsystems.com


On Fri, Jun 21, 2019 at 10:38 AM Suraj Khurana <[hidden email]>
wrote:

> Yes, I agree with you Paul.
>
> @Rishi Solanki <[hidden email]>, we can set those fields,
> but still there is fair chance that two or more promotions will be applied
> in an order.
>
> --
> Best Regards,
> Suraj Khurana
> Technical Consultant
> HotWax Systems
>
>
>
>
>
>
>
> On Fri, Jun 21, 2019 at 8:42 AM Paul Foxworthy <[hidden email]>
> wrote:
>
> > On Wed, 19 Jun 2019 at 16:14, Rishi Solanki <[hidden email]>
> > wrote:
> >
> >
> > > Instead of let the multiple promotion allow we can use limit per order,
> > > limit per customer and limit per promotion flags to make single
> > > applicability of promotion.
> > >
> >
> > Thanks Pritam and Rishi. In the scenario Pritam described, I often see
> > "excludes all other discounts" in the terms and conditions for a special
> > offer. It would be good for OFBiz to support that.
> >
> > Cheers
> >
> > Paul Foxworthy
> >
> > --
> > Coherent Software Australia Pty Ltd
> > PO Box 2773
> > Cheltenham Vic 3192
> > Australia
> >
> > Phone: [phone]
> > Web: http://www.coherentsoftware.com.au/
> > Email: [hidden email]
> >
>