Hi,
I am using OFBiz9.04 . I have more than one inventory for the ecommerce store. From those inventories, I have a "Returned items inventory" warehouse where the returned order items gets added.
Case Scenario:
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I have a product (P1) whose ATP and QOH both are 1/1 in "WebStoreWarehouse" facility. In my store settings "RequireInventoryCheck" flag is "Y".
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When I place an order for P1 with quantity 1, the order gets placed.
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In order manager I approve the order and quickship the entire order.
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This makes the ATP and QOH both as 0/0 in "WebStoreWarehouse" facility.
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After this I return the item and in the return cycle I pass the item to "Returned items inventory" as target facility.
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Once the item P1 gets returned physically and goes through necessary checks,the returned item is transferred from "Returned items inventory" to the "WebStoreWarehouse" facility.
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This again makes the ATP and QOH both as 1/1 in "WebStoreWarehouse" facility.
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After this, I placed another order for the same item P1 that was returned.
Ideally should deduct the ATP/QOH to 0/0 in "WebStoreWarehouse" facility after quick shipping the order,
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But in my case the Order item does NOT go for deducting the ATP/QOH deduction and it remains as 1/1 and in turn creates a Unplanned item as 1.
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For subsequent orders of P1 item the order gets placed even if there is no inventory available(as ATP/QOH deduction didn't happen for returned items) and making the unplanned item increase its value on each order placement cycle.
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In this case what can be done for such Unplanned Items in the order as they don't have any InventoryItemId attached to it? Can an InventoryItemId attached to this order in any way.
Please reply....
Regards,
RRH
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