hi,
i wish to be able to configure services as config options where certain services may not be orderable by people of certain roles like a CSR... what would be the easiest way to achieve this?
as far as i understand, price rules have no effect on the availability of a product or configuration option by only control its price.. what i want on the other hand to be able to use a rule to disable the option from being selected with a reason against the disabling for e.g. "CSR cannot select this option", "this service is not available at your postal code" etc...
is there some builtin mechanism to achieve this?
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regards
A.J
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