extra html in my emails

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extra html in my emails

Patrick-4
When I do a sendEmailFromScreen and inspect the html, I'll get a lot
of garbage characters like this =09  =20
Does anyone have any idea what could be the cause?
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Re: extra html in my emails

Jacques Le Roux
Administrator
Quick guess: looks like you get some wrong encoding and need to use StringUtil.wrapString() somewhere. Look for example in FTL file

Could be another reason though (because I'm not quite sure about what  =09 =20 could be...)

Jacques


From: "Patrick" <[hidden email]>
> When I do a sendEmailFromScreen and inspect the html, I'll get a lot
> of garbage characters like this =09  =20
> Does anyone have any idea what could be the cause?
>

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Re: extra html in my emails

Patrick-4
Thanks for the suggestion.  I'm about to trace it.  I'll just give you
one more example in case your memory is jogged

in the FTL
<div class="screenlet">

in the email I get this extra "3D"
<div class=3D"screenlet">

Regards,
Patrick


On Fri, Apr 9, 2010 at 3:38 AM, Jacques Le Roux
<[hidden email]> wrote:

> Quick guess: looks like you get some wrong encoding and need to use
> StringUtil.wrapString() somewhere. Look for example in FTL file
>
> Could be another reason though (because I'm not quite sure about what  =09
> =20 could be...)
>
> Jacques
>
>
> From: "Patrick" <[hidden email]>
>>
>> When I do a sendEmailFromScreen and inspect the html, I'll get a lot
>> of garbage characters like this =09  =20
>> Does anyone have any idea what could be the cause?
>>
>
>
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Re: extra html in my emails

Patrick-4
In reply to this post by Jacques Le Roux
I'm sending it through my gmail account.  The data is getting mangled
when its negotiating with gmail apparently.  fyi

On Fri, Apr 9, 2010 at 3:38 AM, Jacques Le Roux
<[hidden email]> wrote:

> Quick guess: looks like you get some wrong encoding and need to use
> StringUtil.wrapString() somewhere. Look for example in FTL file
>
> Could be another reason though (because I'm not quite sure about what  =09
> =20 could be...)
>
> Jacques
>
>
> From: "Patrick" <[hidden email]>
>>
>> When I do a sendEmailFromScreen and inspect the html, I'll get a lot
>> of garbage characters like this =09  =20
>> Does anyone have any idea what could be the cause?
>>
>
>
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Re: extra html in my emails

Matt Warnock
In reply to this post by Patrick-4
In my experience, =09 and =20 usually indicate ascii characters getting
munged in translation somehow. =20 is ascii SPACE, =09 is ascii TAB.
Why they are being escaped with a = instead of the usual html \ is
another question, but I've seen Microsoft do this, don't know why.

--
Matt Warnock <[hidden email]>
RidgeCrest Herbals, Inc.

On Fri, 2010-04-09 at 08:36 -0500, Patrick wrote:

> Thanks for the suggestion.  I'm about to trace it.  I'll just give you
> one more example in case your memory is jogged
>
> in the FTL
> <div class="screenlet">
>
> in the email I get this extra "3D"
> <div class=3D"screenlet">
>
> Regards,
> Patrick
>
>
> On Fri, Apr 9, 2010 at 3:38 AM, Jacques Le Roux
> <[hidden email]> wrote:
> > Quick guess: looks like you get some wrong encoding and need to use
> > StringUtil.wrapString() somewhere. Look for example in FTL file
> >
> > Could be another reason though (because I'm not quite sure about what  =09
> > =20 could be...)
> >
> > Jacques
> >
> >
> > From: "Patrick" <[hidden email]>
> >>
> >> When I do a sendEmailFromScreen and inspect the html, I'll get a lot
> >> of garbage characters like this =09  =20
> >> Does anyone have any idea what could be the cause?
> >>
> >
> >

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Re: extra html in my emails

BJ Freeman
In reply to this post by Patrick-4
usually you have a setting in your email server or client that you want
all emails in text mode.
this is the result of the convert process.

=========================
BJ Freeman
http://bjfreeman.elance.com
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Systems Integrator-- Glad to Assist

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Patrick sent the following on 4/8/2010 5:22 PM:
> When I do a sendEmailFromScreen and inspect the html, I'll get a lot
> of garbage characters like this =09  =20
> Does anyone have any idea what could be the cause?
>