[jira] [Comment Edited] (OFBIZ-478) Gift Certificates sold offline (in store, over the phone, etc)

[Nicolas Malin (Jira)]

    [ https://issues.apache.org/jira/browse/OFBIZ-478?page=com.atlassian.jira.plugin.system.issuetabpanels:comment-tabpanel&focusedCommentId=14256690#comment-14256690 ]

Prateek Ashtikar edited comment on OFBIZ-478 at 12/23/14 7:14 AM:
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Hi Jacques,

Thanks, but how can I get details only about gift cards for the following points?

- How to check the list of gift cards & it's corresponding balance from Apache OFBiz UI ?
- Is there a report / screen showing which gift cards need to “ship”?


was (Author: prateek111):
Hi Jacques,

Thanks, but how can I get details about gift cards for the following points?

- How to check the list of gift cards & it's corresponding balance from Apache OFBiz UI ?
- Is there a report / screen showing which gift cards need to “ship”?

> Gift Certificates sold offline (in store, over the phone, etc)
> --------------------------------------------------------------
>
>                 Key: OFBIZ-478
>                 URL: https://issues.apache.org/jira/browse/OFBIZ-478
>             Project: OFBiz
>          Issue Type: Bug
>          Components: accounting
>            Reporter: Iain Fogg
>            Assignee: Jacques Le Roux
>             Fix For: Upcoming Branch
>
>
> Apologies in advance if this is user error and not a bug.
> If I create a Sales Order for a gift certificate (basically using the Demo Seed Data) I think the finaccount is being created but I'm confused about the use-model.
> If I look in the FinAccount table, I can see several GIFTCERT_ACCOUNTs. None of them have a finAccountName, but they all have a finAccountCode which looks like the output of a toString or something similar. With the Demo Data config, ought I be seeing a 12 alphanum account id somewhere in that table?
> In the case where I am selling the GC to a customer (say on the phone), should I be able to get the account id from somewhere in the UI to inform the customer, and/or to print out on some official looking store card for later redemption. Or.......
> Is the current implementation only intended for pure electronic use? A slight bummer if this is the base.
> Also, where can I see the balance on a fin_account? I can see transactions in the GL, but I'm having a heck of a time finding where (if at all) I can view/update fin_accounts.
> Again, apologies if this is inappropriate use of Jira, but from my naive perspective this looks like a bug, but I recognise it could be either deliberate design, or a stupid user :-)
> Cheers, Iain

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