[jira] [Commented] (OFBIZ-9597) Documentation: Customer Relationship Management (CRM) Process Overview

[Nicolas Malin (Jira)]

    [ https://issues.apache.org/jira/browse/OFBIZ-9597?page=com.atlassian.jira.plugin.system.issuetabpanels:comment-tabpanel&focusedCommentId=16727384#comment-16727384 ]

vivek singh bisen commented on OFBIZ-9597:
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Done following in [CRM Process Overview|https://cwiki.apache.org/confluence/display/OFBIZ/Customer+Relationship+Management+%28CRM%29+Process+Overview]

1. Added Customers section and its types are i.e. B2B and B2C.

2. Defined Customer create process for B2C.

3.Created Level-1,Level-2,Level-3 diagram for B2C CSR.

> Documentation: Customer Relationship Management (CRM) Process Overview
> -----------------------------------------------------------------------
>
>                 Key: OFBIZ-9597
>                 URL: https://issues.apache.org/jira/browse/OFBIZ-9597
>             Project: OFBiz
>          Issue Type: Sub-task
>            Reporter: Pranay Pandey
>            Assignee: vivek singh bisen
>            Priority: Major
>              Labels: BPRB, CRM, OBPRB
>
> CRM process overview to be documented.
> *Doc Content:*
> Every CRM business activity to be covered with below-given headings-
> - Process Overview
> - Business Purpose (significance of having efficient CRM capabilities in real world)
> - Activity Diagrams (Level-1,2, and 3 as applicable to demonstrate the process flow)

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