Dikpal Kanungo created OFBIZ-11068:
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Summary: Error while CSR creates a return.
Key: OFBIZ-11068
URL:
https://issues.apache.org/jira/browse/OFBIZ-11068 Project: OFBiz
Issue Type: Bug
Components: order
Affects Versions: Trunk
Reporter: Dikpal Kanungo
Attachments: Create_Return_issue .png, Error Message.png
When a CSR creates a return of a product, an unexpected error is occurring due 'To Party ID'. Please follow the below steps -
Navigate to the following instance - [
https://demo-trunk.ofbiz.apache.org/ordermgr/control/createReturn]
Create a return with the following details
Return Header type id = From Customer
Status ID = Requested
From Party ID = 10009 (Aashish Sharma)
To Party ID = 10001 (Agile team)
Payment mode = COD
Click on the 'Submit' button more than one time.
Findings - The Role type of 10001 (Agile team) is of Internal Organization.
Please have a look at the attached screenshot.
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