[jira] Created: (OFBIZ-561) Errors in anonymous checkout.
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[jira] Created: (OFBIZ-561) Errors in anonymous checkout.
 
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Errors in anonymous checkout.
------------------------------ Key: OFBIZ-561 URL: http://issues.apache.org/jira/browse/OFBIZ-561 Project: OFBiz (The Open for Business Project) Issue Type: Bug Components: ecommerce Affects Versions: SVN trunk Environment: Linux FC5, JDK 1.4.2_13.Postgres database. Reporter: Rohit Sureka Priority: Critical Hi, i believe there two bugs in the anonymous checkout in SVN 487185. First, Show gift options has to be enabled for anonymous checkout process to move beyond select shipping option page in 'ecommerce' application. Else the following is the log of the error: 2006-12-22 06:08:50,921 (http-0.0.0.0-8443-Processor2) [ ScreenFactory.java:115:INFO ] Got 8 screens in 0.031s from: file:/E:/ofbiz_tmn/applications/ecommerce/widget/ContentScreens.xml 2006-12-22 06:08:51,906 (http-0.0.0.0-8443-Processor2) [ ControlServlet.java:245:DEBUG] [[[processShipOptions] Done rendering page, Servlet Finished- total:3.719,since last([processShipOptio...):3.719]] 2006-12-22 06:08:52,015 (http-0.0.0.0-8443-Processor4) [ ControlServlet.java:245:DEBUG] [[[setShipOptions] Done rendering page, Servlet Finished- total:3.812,since last([setShipOptions] ...):3.812]] 2006-12-22 06:08:55,562 (http-0.0.0.0-8443-Processor4) [ ControlServlet.java:85 :INFO ] The character encoding of the request is: [null]. The character encoding we will use for the request and response is: [UTF-8] 2006-12-22 06:08:55,562 (http-0.0.0.0-8443-Processor4) [ ControlServlet.java:121:DEBUG] [[[processShipOptions] Servlet Starting, doing setup- total:0.0,since last(Begin):0.0]] 2006-12-22 06:08:55,562 (http-0.0.0.0-8443-Processor4) [ ControlServlet.java:170:DEBUG] [[[processShipOptions] Setup done, doing Event(s) and View(s)- total:0.0,since last([processShipOptio...):0.0]] 2006-12-22 06:08:55,562 (http-0.0.0.0-8443-Processor4) [ RequestHandler.java:197:INFO ] [Processing Request]: processShipOptions 2006-12-22 06:08:55,578 (http-0.0.0.0-8443-Processor4) [ FieldObject.java:75 :INFO ] Field value not found with name isGift in Map with name , not getting Object value, returning null. 2006-12-22 06:08:55,671 (http-0.0.0.0-8443-Processor4) [ CallObjectMethod.java:163:ERROR] ---- runtime exception report -------------------------------------------------- Method in call method operation threw an exception Exception: java.lang.NullPointerException Message: null ---- stack trace --------------------------------------------------------------- java.lang.NullPointerException org.ofbiz.order.shoppingcart.ShoppingCart.setIsGift(ShoppingCart.java:2094) org.ofbiz.order.shoppingcart.ShoppingCart.setIsGift(ShoppingCart.java:2098) sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method) sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:39) sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:25) java.lang.reflect.Method.invoke(Method.java:324) org.ofbiz.minilang.method.callops.CallObjectMethod.callMethod(CallObjectMethod.java:135) org.ofbiz.minilang.method.callops.CallObjectMethod.exec(CallObjectMethod.java:102) org.ofbiz.minilang.SimpleMethod.runSubOps(SimpleMethod.java:926) org.ofbiz.minilang.method.ifops.IfNotEmpty.exec(IfNotEmpty.java:81) org.ofbiz.minilang.SimpleMethod.runSubOps(SimpleMethod.java:926) org.ofbiz.minilang.SimpleMethod.exec(SimpleMethod.java:565) org.ofbiz.minilang.SimpleMethod.runSimpleMethod(SimpleMethod.java:102) org.ofbiz.minilang.SimpleMethod.runSimpleEvent(SimpleMethod.java:63) org.ofbiz.webapp.event.SimpleEventHandler.invoke(SimpleEventHandler.java:69) org.ofbiz.webapp.control.RequestHandler.runEvent(RequestHandler.java:406) org.ofbiz.webapp.control.RequestHandler.doRequest(RequestHandler.java:237) org.ofbiz.webapp.control.ControlServlet.doGet(ControlServlet.java:178) org.ofbiz.webapp.control.ControlServlet.doPost(ControlServlet.java:74) javax.servlet.http.HttpServlet.service(HttpServlet.java:615) javax.servlet.http.HttpServlet.service(HttpServlet.java:688) org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:252) org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:173) org.ofbiz.webapp.control.ContextFilter.doFilter(ContextFilter.java:245) org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:202) org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:173) org.apache.catalina.core.StandardWrapperValve.invoke(StandardWrapperValve.java:213) org.apache.catalina.core.StandardContextValve.invoke(StandardContextValve.java:178) org.apache.catalina.core.StandardHostValve.invoke(StandardHostValve.java:126) org.apache.catalina.valves.ErrorReportValve.invoke(ErrorReportValve.java:105) org.apache.catalina.core.StandardEngineValve.invoke(StandardEngineValve.java:107) org.apache.catalina.valves.AccessLogValve.invoke(AccessLogValve.java:541) org.apache.catalina.connector.CoyoteAdapter.service(CoyoteAdapter.java:148) org.apache.coyote.http11.Http11Processor.process(Http11Processor.java:869) org.apache.coyote.http11.Http11BaseProtocol$Http11ConnectionHandler.processConnection(Http11BaseProtocol.java:664) org.apache.tomcat.util.net.PoolTcpEndpoint.processSocket(PoolTcpEndpoint.java:527) org.apache.tomcat.util.net.LeaderFollowerWorkerThread.runIt(LeaderFollowerWorkerThread.java:80) org.apache.tomcat.util.threads.ThreadPool$ControlRunnable.run(ThreadPool.java:684) java.lang.Thread.run(Thread.java:534) -------------------------------------------------------------------------------- 2006-12-22 06:08:55,671 (http-0.0.0.0-8443-Processor4) [ TransactionUtil.java:249:ERROR] ---- exception report ---------------------------------------------------------- [TransactionUtil.rollback] Exception: java.lang.Exception Message: Stack Trace ---- stack trace --------------------------------------------------------------- java.lang.Exception: Stack Trace org.ofbiz.entity.transaction.TransactionUtil.rollback(TransactionUtil.java:248) org.ofbiz.entity.transaction.TransactionUtil.rollback(TransactionUtil.java:230) org.ofbiz.minilang.SimpleMethod.exec(SimpleMethod.java:694) org.ofbiz.minilang.SimpleMethod.runSimpleMethod(SimpleMethod.java:102) org.ofbiz.minilang.SimpleMethod.runSimpleEvent(SimpleMethod.java:63) org.ofbiz.webapp.event.SimpleEventHandler.invoke(SimpleEventHandler.java:69) org.ofbiz.webapp.control.RequestHandler.runEvent(RequestHandler.java:406) org.ofbiz.webapp.control.RequestHandler.doRequest(RequestHandler.java:237) org.ofbiz.webapp.control.ControlServlet.doGet(ControlServlet.java:178) org.ofbiz.webapp.control.ControlServlet.doPost(ControlServlet.java:74) javax.servlet.http.HttpServlet.service(HttpServlet.java:615) javax.servlet.http.HttpServlet.service(HttpServlet.java:688) org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:252) org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:173) org.ofbiz.webapp.control.ContextFilter.doFilter(ContextFilter.java:245) org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:202) org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:173) org.apache.catalina.core.StandardWrapperValve.invoke(StandardWrapperValve.java:213) org.apache.catalina.core.StandardContextValve.invoke(StandardContextValve.java:178) org.apache.catalina.core.StandardHostValve.invoke(StandardHostValve.java:126) org.apache.catalina.valves.ErrorReportValve.invoke(ErrorReportValve.java:105) org.apache.catalina.core.StandardEngineValve.invoke(StandardEngineValve.java:107) org.apache.catalina.valves.AccessLogValve.invoke(AccessLogValve.java:541) org.apache.catalina.connector.CoyoteAdapter.service(CoyoteAdapter.java:148) org.apache.coyote.http11.Http11Processor.process(Http11Processor.java:869) org.apache.coyote.http11.Http11BaseProtocol$Http11ConnectionHandler.processConnection(Http11BaseProtocol.java:664) org.apache.tomcat.util.net.PoolTcpEndpoint.processSocket(PoolTcpEndpoint.java:527) org.apache.tomcat.util.net.LeaderFollowerWorkerThread.runIt(LeaderFollowerWorkerThread.java:80) org.apache.tomcat.util.threads.ThreadPool$ControlRunnable.run(ThreadPool.java:684) java.lang.Thread.run(Thread.java:534) -------------------------------------------------------------------------------- 2006-12-22 06:08:55,671 (http-0.0.0.0-8443-Processor4) [ TransactionUtil.java:259:INFO ] [TransactionUtil.rollback] transaction rolled back 2006-12-22 06:08:55,671 (http-0.0.0.0-8443-Processor4) [ RequestHandler.java:268:ERROR] Request processShipOptions caused an error with the following message: ERROR: Could not complete the Process Ship Options; to be called as a Request Event [file:/E:/ofbiz_tmn/applications/ecommerce/script/org/ofbiz/ecommerce/customer/CustomerEvents.xml#processShipOptions] process [Method to execute named setIsGift threw an exception: java.lang.NullPointerException] 2006-12-22 06:08:55,671 (http-0.0.0.0-8443-Processor4) [ RequestHandler.java:385:INFO ] [RequestHandler.doRequest]: Response is a view. 2006-12-22 06:08:55,671 (http-0.0.0.0-8443-Processor4) [ RequestHandler.java:537:INFO ] servletName=control, view=optionsetting Secondly, shipping costs are not added to the order total during checkout. The order total simply shows shipping as '0' and nothing is added to the order for shipping. Rohit -- This message is automatically generated by JIRA. - If you think it was sent incorrectly contact one of the administrators: http://issues.apache.org/jira/secure/Administrators.jspa - For more information on JIRA, see: http://www.atlassian.com/software/jira |
[jira] Commented: (OFBIZ-561) Errors in anonymous checkout.
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[ http://issues.apache.org/jira/browse/OFBIZ-561?page=comments#action_12460685 ]
Tim Ruppert commented on OFBIZ-561: ----------------------------------- Rohit, thanks for applying this as another issue - and thanks to David for clarifying that. First of all, I do not think that Gift Cards have been working out of the box as a payment method for a long time now, so I do not believe that this is being addressed at this point. If I'm wrong, please let me know, but for all of the older versions I have around - this is feature was not working. Secondly, the shipping costs bug is definitely there and has been fixed in the latest patch that has a functional 2 and 6 step process. Once this is applied it will be working. > Errors in anonymous checkout. > ----------------------------- > > Key: OFBIZ-561 > URL: http://issues.apache.org/jira/browse/OFBIZ-561 > Project: OFBiz (The Open for Business Project) > Issue Type: Bug > Components: ecommerce > Affects Versions: SVN trunk > Environment: Linux FC5, JDK 1.4.2_13.Postgres database. > Reporter: Rohit Sureka > Priority: Critical > > Hi, i believe there two bugs in the anonymous checkout in SVN 487185. > First, Show gift options has to be enabled for anonymous checkout process to move beyond select shipping option page in 'ecommerce' application. Else the following is the log of the error: > 2006-12-22 06:08:50,921 (http-0.0.0.0-8443-Processor2) [ ScreenFactory.java:115:INFO ] Got 8 screens in 0.031s from: file:/E:/ofbiz_tmn/applications/ecommerce/widget/ContentScreens.xml > 2006-12-22 06:08:51,906 (http-0.0.0.0-8443-Processor2) [ ControlServlet.java:245:DEBUG] [[[processShipOptions] Done rendering page, Servlet Finished- total:3.719,since last([processShipOptio...):3.719]] > 2006-12-22 06:08:52,015 (http-0.0.0.0-8443-Processor4) [ ControlServlet.java:245:DEBUG] [[[setShipOptions] Done rendering page, Servlet Finished- total:3.812,since last([setShipOptions] ...):3.812]] > 2006-12-22 06:08:55,562 (http-0.0.0.0-8443-Processor4) [ ControlServlet.java:85 :INFO ] The character encoding of the request is: [null]. The character encoding we will use for the request and response is: [UTF-8] > 2006-12-22 06:08:55,562 (http-0.0.0.0-8443-Processor4) [ ControlServlet.java:121:DEBUG] [[[processShipOptions] Servlet Starting, doing setup- total:0.0,since last(Begin):0.0]] > 2006-12-22 06:08:55,562 (http-0.0.0.0-8443-Processor4) [ ControlServlet.java:170:DEBUG] [[[processShipOptions] Setup done, doing Event(s) and View(s)- total:0.0,since last([processShipOptio...):0.0]] > 2006-12-22 06:08:55,562 (http-0.0.0.0-8443-Processor4) [ RequestHandler.java:197:INFO ] [Processing Request]: processShipOptions > 2006-12-22 06:08:55,578 (http-0.0.0.0-8443-Processor4) [ FieldObject.java:75 :INFO ] Field value not found with name isGift in Map with name , not getting Object value, returning null. > 2006-12-22 06:08:55,671 (http-0.0.0.0-8443-Processor4) [ CallObjectMethod.java:163:ERROR] > ---- runtime exception report -------------------------------------------------- > Method in call method operation threw an exception > Exception: java.lang.NullPointerException > Message: null > ---- stack trace --------------------------------------------------------------- > java.lang.NullPointerException > org.ofbiz.order.shoppingcart.ShoppingCart.setIsGift(ShoppingCart.java:2094) > org.ofbiz.order.shoppingcart.ShoppingCart.setIsGift(ShoppingCart.java:2098) > sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method) > sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:39) > sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:25) > java.lang.reflect.Method.invoke(Method.java:324) > org.ofbiz.minilang.method.callops.CallObjectMethod.callMethod(CallObjectMethod.java:135) > org.ofbiz.minilang.method.callops.CallObjectMethod.exec(CallObjectMethod.java:102) > org.ofbiz.minilang.SimpleMethod.runSubOps(SimpleMethod.java:926) > org.ofbiz.minilang.method.ifops.IfNotEmpty.exec(IfNotEmpty.java:81) > org.ofbiz.minilang.SimpleMethod.runSubOps(SimpleMethod.java:926) > org.ofbiz.minilang.SimpleMethod.exec(SimpleMethod.java:565) > org.ofbiz.minilang.SimpleMethod.runSimpleMethod(SimpleMethod.java:102) > org.ofbiz.minilang.SimpleMethod.runSimpleEvent(SimpleMethod.java:63) > org.ofbiz.webapp.event.SimpleEventHandler.invoke(SimpleEventHandler.java:69) > org.ofbiz.webapp.control.RequestHandler.runEvent(RequestHandler.java:406) > org.ofbiz.webapp.control.RequestHandler.doRequest(RequestHandler.java:237) > org.ofbiz.webapp.control.ControlServlet.doGet(ControlServlet.java:178) > org.ofbiz.webapp.control.ControlServlet.doPost(ControlServlet.java:74) > javax.servlet.http.HttpServlet.service(HttpServlet.java:615) > javax.servlet.http.HttpServlet.service(HttpServlet.java:688) > org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:252) > org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:173) > org.ofbiz.webapp.control.ContextFilter.doFilter(ContextFilter.java:245) > org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:202) > org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:173) > org.apache.catalina.core.StandardWrapperValve.invoke(StandardWrapperValve.java:213) > org.apache.catalina.core.StandardContextValve.invoke(StandardContextValve.java:178) > org.apache.catalina.core.StandardHostValve.invoke(StandardHostValve.java:126) > org.apache.catalina.valves.ErrorReportValve.invoke(ErrorReportValve.java:105) > org.apache.catalina.core.StandardEngineValve.invoke(StandardEngineValve.java:107) > org.apache.catalina.valves.AccessLogValve.invoke(AccessLogValve.java:541) > org.apache.catalina.connector.CoyoteAdapter.service(CoyoteAdapter.java:148) > org.apache.coyote.http11.Http11Processor.process(Http11Processor.java:869) > org.apache.coyote.http11.Http11BaseProtocol$Http11ConnectionHandler.processConnection(Http11BaseProtocol.java:664) > org.apache.tomcat.util.net.PoolTcpEndpoint.processSocket(PoolTcpEndpoint.java:527) > org.apache.tomcat.util.net.LeaderFollowerWorkerThread.runIt(LeaderFollowerWorkerThread.java:80) > org.apache.tomcat.util.threads.ThreadPool$ControlRunnable.run(ThreadPool.java:684) > java.lang.Thread.run(Thread.java:534) > -------------------------------------------------------------------------------- > 2006-12-22 06:08:55,671 (http-0.0.0.0-8443-Processor4) [ TransactionUtil.java:249:ERROR] > ---- exception report ---------------------------------------------------------- > [TransactionUtil.rollback] > Exception: java.lang.Exception > Message: Stack Trace > ---- stack trace --------------------------------------------------------------- > java.lang.Exception: Stack Trace > org.ofbiz.entity.transaction.TransactionUtil.rollback(TransactionUtil.java:248) > org.ofbiz.entity.transaction.TransactionUtil.rollback(TransactionUtil.java:230) > org.ofbiz.minilang.SimpleMethod.exec(SimpleMethod.java:694) > org.ofbiz.minilang.SimpleMethod.runSimpleMethod(SimpleMethod.java:102) > org.ofbiz.minilang.SimpleMethod.runSimpleEvent(SimpleMethod.java:63) > org.ofbiz.webapp.event.SimpleEventHandler.invoke(SimpleEventHandler.java:69) > org.ofbiz.webapp.control.RequestHandler.runEvent(RequestHandler.java:406) > org.ofbiz.webapp.control.RequestHandler.doRequest(RequestHandler.java:237) > org.ofbiz.webapp.control.ControlServlet.doGet(ControlServlet.java:178) > org.ofbiz.webapp.control.ControlServlet.doPost(ControlServlet.java:74) > javax.servlet.http.HttpServlet.service(HttpServlet.java:615) > javax.servlet.http.HttpServlet.service(HttpServlet.java:688) > org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:252) > org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:173) > org.ofbiz.webapp.control.ContextFilter.doFilter(ContextFilter.java:245) > org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:202) > org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:173) > org.apache.catalina.core.StandardWrapperValve.invoke(StandardWrapperValve.java:213) > org.apache.catalina.core.StandardContextValve.invoke(StandardContextValve.java:178) > org.apache.catalina.core.StandardHostValve.invoke(StandardHostValve.java:126) > org.apache.catalina.valves.ErrorReportValve.invoke(ErrorReportValve.java:105) > org.apache.catalina.core.StandardEngineValve.invoke(StandardEngineValve.java:107) > org.apache.catalina.valves.AccessLogValve.invoke(AccessLogValve.java:541) > org.apache.catalina.connector.CoyoteAdapter.service(CoyoteAdapter.java:148) > org.apache.coyote.http11.Http11Processor.process(Http11Processor.java:869) > org.apache.coyote.http11.Http11BaseProtocol$Http11ConnectionHandler.processConnection(Http11BaseProtocol.java:664) > org.apache.tomcat.util.net.PoolTcpEndpoint.processSocket(PoolTcpEndpoint.java:527) > org.apache.tomcat.util.net.LeaderFollowerWorkerThread.runIt(LeaderFollowerWorkerThread.java:80) > org.apache.tomcat.util.threads.ThreadPool$ControlRunnable.run(ThreadPool.java:684) > java.lang.Thread.run(Thread.java:534) > -------------------------------------------------------------------------------- > 2006-12-22 06:08:55,671 (http-0.0.0.0-8443-Processor4) [ TransactionUtil.java:259:INFO ] [TransactionUtil.rollback] transaction rolled back > 2006-12-22 06:08:55,671 (http-0.0.0.0-8443-Processor4) [ RequestHandler.java:268:ERROR] Request processShipOptions caused an error with the following message: ERROR: Could not complete the Process Ship Options; to be called as a Request Event [file:/E:/ofbiz_tmn/applications/ecommerce/script/org/ofbiz/ecommerce/customer/CustomerEvents.xml#processShipOptions] process [Method to execute named setIsGift threw an exception: java.lang.NullPointerException] > 2006-12-22 06:08:55,671 (http-0.0.0.0-8443-Processor4) [ RequestHandler.java:385:INFO ] [RequestHandler.doRequest]: Response is a view. > 2006-12-22 06:08:55,671 (http-0.0.0.0-8443-Processor4) [ RequestHandler.java:537:INFO ] servletName=control, view=optionsetting > Secondly, shipping costs are not added to the order total during checkout. The order total simply shows shipping as '0' and nothing is added to the order for shipping. > Rohit -- This message is automatically generated by JIRA. - If you think it was sent incorrectly contact one of the administrators: http://issues.apache.org/jira/secure/Administrators.jspa - For more information on JIRA, see: http://www.atlassian.com/software/jira |
[jira] Commented: (OFBIZ-561) Errors in anonymous checkout.
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In reply to this post by Nicolas Malin (Jira)
[ http://issues.apache.org/jira/browse/OFBIZ-561?page=comments#action_12460686 ]
Ashish Vijaywargiya commented on OFBIZ-561: ------------------------------------------- Rohit, >>Secondly, shipping costs are not added to the order total during checkout. The order total simply shows >> shipping as '0' and nothing is added to the order for shipping. This bug has been fixed in the 3 step and 2 step patch that has been attached by Tim.(This fix also work with 6 step anonymous checkout) Please take a look at those patch. So we need to wait for sometime to have 3 or 2 step anonymous checkout patch in the SVN. Rohit have you tried 2 or 3 step anonymous checkout process ?? Thanks & Regards Ashish Vijaywargiya > Errors in anonymous checkout. > ----------------------------- > > Key: OFBIZ-561 > URL: http://issues.apache.org/jira/browse/OFBIZ-561 > Project: OFBiz (The Open for Business Project) > Issue Type: Bug > Components: ecommerce > Affects Versions: SVN trunk > Environment: Linux FC5, JDK 1.4.2_13.Postgres database. > Reporter: Rohit Sureka > Priority: Critical > > Hi, i believe there two bugs in the anonymous checkout in SVN 487185. > First, Show gift options has to be enabled for anonymous checkout process to move beyond select shipping option page in 'ecommerce' application. Else the following is the log of the error: > 2006-12-22 06:08:50,921 (http-0.0.0.0-8443-Processor2) [ ScreenFactory.java:115:INFO ] Got 8 screens in 0.031s from: file:/E:/ofbiz_tmn/applications/ecommerce/widget/ContentScreens.xml > 2006-12-22 06:08:51,906 (http-0.0.0.0-8443-Processor2) [ ControlServlet.java:245:DEBUG] [[[processShipOptions] Done rendering page, Servlet Finished- total:3.719,since last([processShipOptio...):3.719]] > 2006-12-22 06:08:52,015 (http-0.0.0.0-8443-Processor4) [ ControlServlet.java:245:DEBUG] [[[setShipOptions] Done rendering page, Servlet Finished- total:3.812,since last([setShipOptions] ...):3.812]] > 2006-12-22 06:08:55,562 (http-0.0.0.0-8443-Processor4) [ ControlServlet.java:85 :INFO ] The character encoding of the request is: [null]. The character encoding we will use for the request and response is: [UTF-8] > 2006-12-22 06:08:55,562 (http-0.0.0.0-8443-Processor4) [ ControlServlet.java:121:DEBUG] [[[processShipOptions] Servlet Starting, doing setup- total:0.0,since last(Begin):0.0]] > 2006-12-22 06:08:55,562 (http-0.0.0.0-8443-Processor4) [ ControlServlet.java:170:DEBUG] [[[processShipOptions] Setup done, doing Event(s) and View(s)- total:0.0,since last([processShipOptio...):0.0]] > 2006-12-22 06:08:55,562 (http-0.0.0.0-8443-Processor4) [ RequestHandler.java:197:INFO ] [Processing Request]: processShipOptions > 2006-12-22 06:08:55,578 (http-0.0.0.0-8443-Processor4) [ FieldObject.java:75 :INFO ] Field value not found with name isGift in Map with name , not getting Object value, returning null. > 2006-12-22 06:08:55,671 (http-0.0.0.0-8443-Processor4) [ CallObjectMethod.java:163:ERROR] > ---- runtime exception report -------------------------------------------------- > Method in call method operation threw an exception > Exception: java.lang.NullPointerException > Message: null > ---- stack trace --------------------------------------------------------------- > java.lang.NullPointerException > org.ofbiz.order.shoppingcart.ShoppingCart.setIsGift(ShoppingCart.java:2094) > org.ofbiz.order.shoppingcart.ShoppingCart.setIsGift(ShoppingCart.java:2098) > sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method) > sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:39) > sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:25) > java.lang.reflect.Method.invoke(Method.java:324) > org.ofbiz.minilang.method.callops.CallObjectMethod.callMethod(CallObjectMethod.java:135) > org.ofbiz.minilang.method.callops.CallObjectMethod.exec(CallObjectMethod.java:102) > org.ofbiz.minilang.SimpleMethod.runSubOps(SimpleMethod.java:926) > org.ofbiz.minilang.method.ifops.IfNotEmpty.exec(IfNotEmpty.java:81) > org.ofbiz.minilang.SimpleMethod.runSubOps(SimpleMethod.java:926) > org.ofbiz.minilang.SimpleMethod.exec(SimpleMethod.java:565) > org.ofbiz.minilang.SimpleMethod.runSimpleMethod(SimpleMethod.java:102) > org.ofbiz.minilang.SimpleMethod.runSimpleEvent(SimpleMethod.java:63) > org.ofbiz.webapp.event.SimpleEventHandler.invoke(SimpleEventHandler.java:69) > org.ofbiz.webapp.control.RequestHandler.runEvent(RequestHandler.java:406) > org.ofbiz.webapp.control.RequestHandler.doRequest(RequestHandler.java:237) > org.ofbiz.webapp.control.ControlServlet.doGet(ControlServlet.java:178) > org.ofbiz.webapp.control.ControlServlet.doPost(ControlServlet.java:74) > javax.servlet.http.HttpServlet.service(HttpServlet.java:615) > javax.servlet.http.HttpServlet.service(HttpServlet.java:688) > org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:252) > org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:173) > org.ofbiz.webapp.control.ContextFilter.doFilter(ContextFilter.java:245) > org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:202) > org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:173) > org.apache.catalina.core.StandardWrapperValve.invoke(StandardWrapperValve.java:213) > org.apache.catalina.core.StandardContextValve.invoke(StandardContextValve.java:178) > org.apache.catalina.core.StandardHostValve.invoke(StandardHostValve.java:126) > org.apache.catalina.valves.ErrorReportValve.invoke(ErrorReportValve.java:105) > org.apache.catalina.core.StandardEngineValve.invoke(StandardEngineValve.java:107) > org.apache.catalina.valves.AccessLogValve.invoke(AccessLogValve.java:541) > org.apache.catalina.connector.CoyoteAdapter.service(CoyoteAdapter.java:148) > org.apache.coyote.http11.Http11Processor.process(Http11Processor.java:869) > org.apache.coyote.http11.Http11BaseProtocol$Http11ConnectionHandler.processConnection(Http11BaseProtocol.java:664) > org.apache.tomcat.util.net.PoolTcpEndpoint.processSocket(PoolTcpEndpoint.java:527) > org.apache.tomcat.util.net.LeaderFollowerWorkerThread.runIt(LeaderFollowerWorkerThread.java:80) > org.apache.tomcat.util.threads.ThreadPool$ControlRunnable.run(ThreadPool.java:684) > java.lang.Thread.run(Thread.java:534) > -------------------------------------------------------------------------------- > 2006-12-22 06:08:55,671 (http-0.0.0.0-8443-Processor4) [ TransactionUtil.java:249:ERROR] > ---- exception report ---------------------------------------------------------- > [TransactionUtil.rollback] > Exception: java.lang.Exception > Message: Stack Trace > ---- stack trace --------------------------------------------------------------- > java.lang.Exception: Stack Trace > org.ofbiz.entity.transaction.TransactionUtil.rollback(TransactionUtil.java:248) > org.ofbiz.entity.transaction.TransactionUtil.rollback(TransactionUtil.java:230) > org.ofbiz.minilang.SimpleMethod.exec(SimpleMethod.java:694) > org.ofbiz.minilang.SimpleMethod.runSimpleMethod(SimpleMethod.java:102) > org.ofbiz.minilang.SimpleMethod.runSimpleEvent(SimpleMethod.java:63) > org.ofbiz.webapp.event.SimpleEventHandler.invoke(SimpleEventHandler.java:69) > org.ofbiz.webapp.control.RequestHandler.runEvent(RequestHandler.java:406) > org.ofbiz.webapp.control.RequestHandler.doRequest(RequestHandler.java:237) > org.ofbiz.webapp.control.ControlServlet.doGet(ControlServlet.java:178) > org.ofbiz.webapp.control.ControlServlet.doPost(ControlServlet.java:74) > javax.servlet.http.HttpServlet.service(HttpServlet.java:615) > javax.servlet.http.HttpServlet.service(HttpServlet.java:688) > org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:252) > org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:173) > org.ofbiz.webapp.control.ContextFilter.doFilter(ContextFilter.java:245) > org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:202) > org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:173) > org.apache.catalina.core.StandardWrapperValve.invoke(StandardWrapperValve.java:213) > org.apache.catalina.core.StandardContextValve.invoke(StandardContextValve.java:178) > org.apache.catalina.core.StandardHostValve.invoke(StandardHostValve.java:126) > org.apache.catalina.valves.ErrorReportValve.invoke(ErrorReportValve.java:105) > org.apache.catalina.core.StandardEngineValve.invoke(StandardEngineValve.java:107) > org.apache.catalina.valves.AccessLogValve.invoke(AccessLogValve.java:541) > org.apache.catalina.connector.CoyoteAdapter.service(CoyoteAdapter.java:148) > org.apache.coyote.http11.Http11Processor.process(Http11Processor.java:869) > org.apache.coyote.http11.Http11BaseProtocol$Http11ConnectionHandler.processConnection(Http11BaseProtocol.java:664) > org.apache.tomcat.util.net.PoolTcpEndpoint.processSocket(PoolTcpEndpoint.java:527) > org.apache.tomcat.util.net.LeaderFollowerWorkerThread.runIt(LeaderFollowerWorkerThread.java:80) > org.apache.tomcat.util.threads.ThreadPool$ControlRunnable.run(ThreadPool.java:684) > java.lang.Thread.run(Thread.java:534) > -------------------------------------------------------------------------------- > 2006-12-22 06:08:55,671 (http-0.0.0.0-8443-Processor4) [ TransactionUtil.java:259:INFO ] [TransactionUtil.rollback] transaction rolled back > 2006-12-22 06:08:55,671 (http-0.0.0.0-8443-Processor4) [ RequestHandler.java:268:ERROR] Request processShipOptions caused an error with the following message: ERROR: Could not complete the Process Ship Options; to be called as a Request Event [file:/E:/ofbiz_tmn/applications/ecommerce/script/org/ofbiz/ecommerce/customer/CustomerEvents.xml#processShipOptions] process [Method to execute named setIsGift threw an exception: java.lang.NullPointerException] > 2006-12-22 06:08:55,671 (http-0.0.0.0-8443-Processor4) [ RequestHandler.java:385:INFO ] [RequestHandler.doRequest]: Response is a view. > 2006-12-22 06:08:55,671 (http-0.0.0.0-8443-Processor4) [ RequestHandler.java:537:INFO ] servletName=control, view=optionsetting > Secondly, shipping costs are not added to the order total during checkout. The order total simply shows shipping as '0' and nothing is added to the order for shipping. > Rohit -- This message is automatically generated by JIRA. - If you think it was sent incorrectly contact one of the administrators: http://issues.apache.org/jira/secure/Administrators.jspa - For more information on JIRA, see: http://www.atlassian.com/software/jira |
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In reply to this post by Nicolas Malin (Jira)
Hi Tim,
Thanks for the prompt response. I am not sure how the Gift options affects anonymous checkout, since if it is disabled the regular checkout works fine, it bug only shows up in case of anonymous checkout. I do not use gift cards and also if it is not working as it should, is it not possible to ignore it if it is disabled in the product store just the like the normal checkout does. Its just a thought to make anonymous checkout working, without having to enable gift options, which many including do not like to offer to customers. Rohit
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In reply to this post by Nicolas Malin (Jira)
No, i have not tried using the new checkout, i am using the SVN version to work around, I will soon try it out and post here.
rohit
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In reply to this post by Nicolas Malin (Jira)
Hi Tim.
I just tried the new 3 and 6 step anonymous checkout, and it seems to be working great for a demo transaction. Though even the new checkout needs gift options to be enabled, shipping is properly calculated and added to the order total. I you don't mind, i did like to suggest three things: 1) include an option to enable or disable anonymous checkout in the product store and also include the option for selecting 3 step or 6 step anonymous checkout, if anonymous checkout it enable in the first place. I do not really think its wise to offer the customer a total of 4 checkout methods including 2 in anonymous and 2 in regular checkout. Too many options may just confuse the customer. 2) If the Gift option issued can be addressed it will be great, for those who do not offer it on their stores. 3) from my experience, i have usually seem billing address being entered in the same page in which the credit card number is entered, whereas in the new 3 step checkout its entered in 'shipping options'. Just to think of a scenario when this might cause some problem: a customers first credit card is not processed and he decides to use another card which might have a different billing address, the what does he do? Or, simply the customer decided to use a card with different billing address when he is reviewing the order, he will probably be confused and have to work out himself on how to change the billing address, previously entered. Though its pretty easy thing to do, but more often than not these minor things cost huge in lost sales. Personally i think the 3 step checkout is simple and fast and full credit to the efforts of Tim and other involved in it. Rohit
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Re: [jira] Commented: (OFBIZ-561) Errors in anonymous checkout.
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Rohit,
Gift card option is not just hard coded, its enabled through a Store settings. Anil On 12/23/06, rohit2006 <[hidden email]> wrote: > > > Hi Tim. > > I just tried the new 3 and 6 step anonymous checkout, and it seems to be > working great for a demo transaction. Though even the new checkout needs > gift options to be enabled, shipping is properly calculated and added to > the > order total. > > I you don't mind, i did like to suggest three things: > > 1) include an option to enable or disable anonymous checkout in the > product > store and also include the option for selecting 3 step or 6 step anonymous > checkout, if anonymous checkout it enable in the first place. I do not > really think its wise to offer the customer a total of 4 checkout methods > including 2 in anonymous and 2 in regular checkout. Too many options may > just confuse the customer. > > 2) If the Gift option issued can be addressed it will be great, for those > who do not offer it on their stores. > > 3) from my experience, i have usually seem billing address being entered > in > the same page in which the credit card number is entered, whereas in the > new > 3 step checkout its entered in 'shipping options'. Just to think of a > scenario when this might cause some problem: a customers first credit card > is not processed and he decides to use another card which might have a > different billing address, the what does he do? Or, simply the customer > decided to use a card with different billing address when he is reviewing > the order, he will probably be confused and have to work out himself on > how > to change the billing address, previously entered. Though its pretty easy > thing to do, but more often than not these minor things cost huge in lost > sales. > > Personally i think the 3 step checkout is simple and fast and full credit > to > the efforts of Tim and other involved in it. > > Rohit > > > > JIRA [hidden email] wrote: > > > > [ > > > http://issues.apache.org/jira/browse/OFBIZ-561?page=comments#action_12460685 > > ] > > > > Tim Ruppert commented on OFBIZ-561: > > ----------------------------------- > > > > Rohit, thanks for applying this as another issue - and thanks to David > for > > clarifying that. First of all, I do not think that Gift Cards have been > > working out of the box as a payment method for a long time now, so I do > > not believe that this is being addressed at this point. If I'm wrong, > > please let me know, but for all of the older versions I have around - > this > > is feature was not working. > > > > Secondly, the shipping costs bug is definitely there and has been fixed > in > > the latest patch that has a functional 2 and 6 step process. Once this > is > > applied it will be working. > > > >> Errors in anonymous checkout. > >> ----------------------------- > >> > >> Key: OFBIZ-561 > >> URL: http://issues.apache.org/jira/browse/OFBIZ-561 > >> Project: OFBiz (The Open for Business Project) > >> Issue Type: Bug > >> Components: ecommerce > >> Affects Versions: SVN trunk > >> Environment: Linux FC5, JDK 1.4.2_13.Postgres database. > >> Reporter: Rohit Sureka > >> Priority: Critical > >> > >> Hi, i believe there two bugs in the anonymous checkout in SVN 487185. > >> First, Show gift options has to be enabled for anonymous checkout > process > >> to move beyond select shipping option page in 'ecommerce' application. > >> Else the following is the log of the error: > >> 2006-12-22 06:08:50,921 (http-0.0.0.0-8443-Processor2) [ > >> ScreenFactory.java:115:INFO ] Got 8 screens in 0.031s from: > >> file:/E:/ofbiz_tmn/applications/ecommerce/widget/ContentScreens.xml > >> 2006-12-22 06:08:51,906 (http-0.0.0.0-8443-Processor2) [ > >> ControlServlet.java:245:DEBUG] [[[processShipOptions] Done rendering > >> page, Servlet Finished- total:3.719,since > >> last([processShipOptio...):3.719]] > >> 2006-12-22 06:08:52,015 (http-0.0.0.0-8443-Processor4) [ > >> ControlServlet.java:245:DEBUG] [[[setShipOptions] Done rendering page, > >> Servlet Finished- total:3.812,since last([setShipOptions] ...):3.812]] > >> 2006-12-22 06:08:55,562 (http-0.0.0.0-8443-Processor4) [ > >> ControlServlet.java:85 :INFO ] The character encoding of the request > is: > >> [null]. The character encoding we will use for the request and response > >> is: [UTF-8] > >> 2006-12-22 06:08:55,562 (http-0.0.0.0-8443-Processor4) [ > >> ControlServlet.java:121:DEBUG] [[[processShipOptions] Servlet Starting, > >> doing setup- total:0.0,since last(Begin):0.0]] > >> 2006-12-22 06:08:55,562 (http-0.0.0.0-8443-Processor4) [ > >> ControlServlet.java:170:DEBUG] [[[processShipOptions] Setup done, doing > >> Event(s) and View(s)- total:0.0,since last([processShipOptio...):0.0]] > >> 2006-12-22 06:08:55,562 (http-0.0.0.0-8443-Processor4) [ > >> RequestHandler.java:197:INFO ] [Processing Request]: processShipOptions > >> 2006-12-22 06:08:55,578 (http-0.0.0.0-8443-Processor4) [ > >> FieldObject.java:75 :INFO ] Field value not found with name isGift in > Map > >> with name , not getting Object value, returning null. > >> 2006-12-22 06:08:55,671 (http-0.0.0.0-8443-Processor4) [ > >> CallObjectMethod.java:163:ERROR] > >> ---- runtime exception report > >> -------------------------------------------------- > >> Method in call method operation threw an exception > >> Exception: java.lang.NullPointerException > >> Message: null > >> ---- stack trace > >> --------------------------------------------------------------- > >> java.lang.NullPointerException > >> org.ofbiz.order.shoppingcart.ShoppingCart.setIsGift(ShoppingCart.java > :2094) > >> org.ofbiz.order.shoppingcart.ShoppingCart.setIsGift(ShoppingCart.java > :2098) > >> sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method) > >> sun.reflect.NativeMethodAccessorImpl.invoke( > NativeMethodAccessorImpl.java:39) > >> sun.reflect.DelegatingMethodAccessorImpl.invoke( > DelegatingMethodAccessorImpl.java:25) > >> java.lang.reflect.Method.invoke(Method.java:324) > >> org.ofbiz.minilang.method.callops.CallObjectMethod.callMethod( > CallObjectMethod.java:135) > >> org.ofbiz.minilang.method.callops.CallObjectMethod.exec( > CallObjectMethod.java:102) > >> org.ofbiz.minilang.SimpleMethod.runSubOps(SimpleMethod.java:926) > >> org.ofbiz.minilang.method.ifops.IfNotEmpty.exec(IfNotEmpty.java:81) > >> org.ofbiz.minilang.SimpleMethod.runSubOps(SimpleMethod.java:926) > >> org.ofbiz.minilang.SimpleMethod.exec(SimpleMethod.java:565) > >> org.ofbiz.minilang.SimpleMethod.runSimpleMethod(SimpleMethod.java:102) > >> org.ofbiz.minilang.SimpleMethod.runSimpleEvent(SimpleMethod.java:63) > >> org.ofbiz.webapp.event.SimpleEventHandler.invoke( > SimpleEventHandler.java:69) > >> org.ofbiz.webapp.control.RequestHandler.runEvent(RequestHandler.java > :406) > >> org.ofbiz.webapp.control.RequestHandler.doRequest(RequestHandler.java > :237) > >> org.ofbiz.webapp.control.ControlServlet.doGet(ControlServlet.java:178) > >> org.ofbiz.webapp.control.ControlServlet.doPost(ControlServlet.java:74) > >> javax.servlet.http.HttpServlet.service(HttpServlet.java:615) > >> javax.servlet.http.HttpServlet.service(HttpServlet.java:688) > >> org.apache.catalina.core.ApplicationFilterChain.internalDoFilter( > ApplicationFilterChain.java:252) > >> org.apache.catalina.core.ApplicationFilterChain.doFilter( > ApplicationFilterChain.java:173) > >> org.ofbiz.webapp.control.ContextFilter.doFilter(ContextFilter.java:245) > >> org.apache.catalina.core.ApplicationFilterChain.internalDoFilter( > ApplicationFilterChain.java:202) > >> org.apache.catalina.core.ApplicationFilterChain.doFilter( > ApplicationFilterChain.java:173) > >> org.apache.catalina.core.StandardWrapperValve.invoke( > StandardWrapperValve.java:213) > >> org.apache.catalina.core.StandardContextValve.invoke( > StandardContextValve.java:178) > >> org.apache.catalina.core.StandardHostValve.invoke( > StandardHostValve.java:126) > >> org.apache.catalina.valves.ErrorReportValve.invoke( > ErrorReportValve.java:105) > >> org.apache.catalina.core.StandardEngineValve.invoke( > StandardEngineValve.java:107) > >> org.apache.catalina.valves.AccessLogValve.invoke(AccessLogValve.java > :541) > >> org.apache.catalina.connector.CoyoteAdapter.service(CoyoteAdapter.java > :148) > >> org.apache.coyote.http11.Http11Processor.process(Http11Processor.java > :869) > >> > org.apache.coyote.http11.Http11BaseProtocol$Http11ConnectionHandler.processConnection > (Http11BaseProtocol.java:664) > >> org.apache.tomcat.util.net.PoolTcpEndpoint.processSocket( > PoolTcpEndpoint.java:527) > >> org.apache.tomcat.util.net.LeaderFollowerWorkerThread.runIt( > LeaderFollowerWorkerThread.java:80) > >> org.apache.tomcat.util.threads.ThreadPool$ControlRunnable.run( > ThreadPool.java:684) > >> java.lang.Thread.run(Thread.java:534) > >> > -------------------------------------------------------------------------------- > >> 2006-12-22 06:08:55,671 (http-0.0.0.0-8443-Processor4) [ > >> TransactionUtil.java:249:ERROR] > >> ---- exception report > >> ---------------------------------------------------------- > >> [TransactionUtil.rollback] > >> Exception: java.lang.Exception > >> Message: Stack Trace > >> ---- stack trace > >> --------------------------------------------------------------- > >> java.lang.Exception: Stack Trace > >> org.ofbiz.entity.transaction.TransactionUtil.rollback( > TransactionUtil.java:248) > >> org.ofbiz.entity.transaction.TransactionUtil.rollback( > TransactionUtil.java:230) > >> org.ofbiz.minilang.SimpleMethod.exec(SimpleMethod.java:694) > >> org.ofbiz.minilang.SimpleMethod.runSimpleMethod(SimpleMethod.java:102) > >> org.ofbiz.minilang.SimpleMethod.runSimpleEvent(SimpleMethod.java:63) > >> org.ofbiz.webapp.event.SimpleEventHandler.invoke( > SimpleEventHandler.java:69) > >> org.ofbiz.webapp.control.RequestHandler.runEvent(RequestHandler.java > :406) > >> org.ofbiz.webapp.control.RequestHandler.doRequest(RequestHandler.java > :237) > >> org.ofbiz.webapp.control.ControlServlet.doGet(ControlServlet.java:178) > >> org.ofbiz.webapp.control.ControlServlet.doPost(ControlServlet.java:74) > >> javax.servlet.http.HttpServlet.service(HttpServlet.java:615) > >> javax.servlet.http.HttpServlet.service(HttpServlet.java:688) > >> org.apache.catalina.core.ApplicationFilterChain.internalDoFilter( > ApplicationFilterChain.java:252) > >> org.apache.catalina.core.ApplicationFilterChain.doFilter( > ApplicationFilterChain.java:173) > >> org.ofbiz.webapp.control.ContextFilter.doFilter(ContextFilter.java:245) > >> org.apache.catalina.core.ApplicationFilterChain.internalDoFilter( > ApplicationFilterChain.java:202) > >> org.apache.catalina.core.ApplicationFilterChain.doFilter( > ApplicationFilterChain.java:173) > >> org.apache.catalina.core.StandardWrapperValve.invoke( > StandardWrapperValve.java:213) > >> org.apache.catalina.core.StandardContextValve.invoke( > StandardContextValve.java:178) > >> org.apache.catalina.core.StandardHostValve.invoke( > StandardHostValve.java:126) > >> org.apache.catalina.valves.ErrorReportValve.invoke( > ErrorReportValve.java:105) > >> org.apache.catalina.core.StandardEngineValve.invoke( > StandardEngineValve.java:107) > >> org.apache.catalina.valves.AccessLogValve.invoke(AccessLogValve.java > :541) > >> org.apache.catalina.connector.CoyoteAdapter.service(CoyoteAdapter.java > :148) > >> org.apache.coyote.http11.Http11Processor.process(Http11Processor.java > :869) > >> > org.apache.coyote.http11.Http11BaseProtocol$Http11ConnectionHandler.processConnection > (Http11BaseProtocol.java:664) > >> org.apache.tomcat.util.net.PoolTcpEndpoint.processSocket( > PoolTcpEndpoint.java:527) > >> org.apache.tomcat.util.net.LeaderFollowerWorkerThread.runIt( > LeaderFollowerWorkerThread.java:80) > >> org.apache.tomcat.util.threads.ThreadPool$ControlRunnable.run( > ThreadPool.java:684) > >> java.lang.Thread.run(Thread.java:534) > >> > -------------------------------------------------------------------------------- > >> 2006-12-22 06:08:55,671 (http-0.0.0.0-8443-Processor4) [ > >> TransactionUtil.java:259:INFO ] [TransactionUtil.rollback] transaction > >> rolled back > >> 2006-12-22 06:08:55,671 (http-0.0.0.0-8443-Processor4) [ > >> RequestHandler.java:268:ERROR] Request processShipOptions caused an > error > >> with the following message: ERROR: Could not complete the Process Ship > >> Options; to be called as a Request Event > >> > [file:/E:/ofbiz_tmn/applications/ecommerce/script/org/ofbiz/ecommerce/customer/CustomerEvents.xml#processShipOptions] > >> process [Method to execute named setIsGift threw an exception: > >> java.lang.NullPointerException] > >> 2006-12-22 06:08:55,671 (http-0.0.0.0-8443-Processor4) [ > >> RequestHandler.java:385:INFO ] [RequestHandler.doRequest]: Response is > a > >> view. > >> 2006-12-22 06:08:55,671 (http-0.0.0.0-8443-Processor4) [ > >> RequestHandler.java:537:INFO ] servletName=control, view=optionsetting > >> Secondly, shipping costs are not added to the order total during > >> checkout. The order total simply shows shipping as '0' and nothing is > >> added to the order for shipping. > >> Rohit > > > > -- > > This message is automatically generated by JIRA. > > - > > If you think it was sent incorrectly contact one of the administrators: > > http://issues.apache.org/jira/secure/Administrators.jspa > > - > > For more information on JIRA, see: > http://www.atlassian.com/software/jira > > > > > > > > > > -- > View this message in context: > http://www.nabble.com/-jira--Created%3A-%28OFBIZ-561%29-Errors-in-anonymous-checkout.-tf2876196.html#a8039196 > Sent from the OFBiz - Dev mailing list archive at Nabble.com. > > |
Re: [jira] Commented: (OFBIZ-561) Errors in anonymous checkout.
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And it just is not working properly in the Demo data as far as I
know. Rohit, if you have further recommendations for the checkout process, please feel free to file them as feature enhancements so that they can get tracked. Just to be thorough - here are my thoughts on your recommendations below: 1. The reason there are now a million different paths thru the checkout process is that we're trying to give people who are building their own applications options to build on. I do not believe that the OOTB OFBiz is something that should ever reach production. Now people have a number of different paths to build their own checkout processes on - and for that - we are thankful. 2. This is definitely something that should be addressed at some point. Your issue is in JIRA and will be addressed as soon as everyone can get to it. Feel free to dig in and submit a patch for approval!! 3. I am going to have to disagree with you on this one. Having less steps are totally going to help the user get to the part of paying more quickly - which can only be a good thing. There is one page for your personal information and one page to select the options that are there for you. If they want to change their credit card - and thus their billing address - then they only need to bounce back to the one other page and update the info. Pretty easy in my mind. Cheers, Tim -- Tim Ruppert HotWax Media http://www.hotwaxmedia.com o:801.649.6594 f:801.649.6594 On Dec 23, 2006, at 9:55 PM, Anil Patel wrote: > Rohit, > Gift card option is not just hard coded, its enabled through a Store > settings. > > Anil > > On 12/23/06, rohit2006 <[hidden email]> wrote: >> >> >> Hi Tim. >> >> I just tried the new 3 and 6 step anonymous checkout, and it seems >> to be >> working great for a demo transaction. Though even the new checkout >> needs >> gift options to be enabled, shipping is properly calculated and >> added to >> the >> order total. >> >> I you don't mind, i did like to suggest three things: >> >> 1) include an option to enable or disable anonymous checkout in the >> product >> store and also include the option for selecting 3 step or 6 step >> anonymous >> checkout, if anonymous checkout it enable in the first place. I do >> not >> really think its wise to offer the customer a total of 4 checkout >> methods >> including 2 in anonymous and 2 in regular checkout. Too many >> options may >> just confuse the customer. >> 2) If the Gift option issued can be addressed it will be great, >> for those >> who do not offer it on their stores. >> >> 3) from my experience, i have usually seem billing address being >> entered >> in >> the same page in which the credit card number is entered, whereas >> in the >> new >> 3 step checkout its entered in 'shipping options'. Just to think of a >> scenario when this might cause some problem: a customers first >> credit card >> is not processed and he decides to use another card which might >> have a >> different billing address, the what does he do? Or, simply the >> customer >> decided to use a card with different billing address when he is >> reviewing >> the order, he will probably be confused and have to work out >> himself on >> how >> to change the billing address, previously entered. Though its >> pretty easy >> thing to do, but more often than not these minor things cost huge >> in lost >> sales. >> >> Personally i think the 3 step checkout is simple and fast and full >> credit >> to >> the efforts of Tim and other involved in it. >> >> Rohit >> >> >> >> JIRA [hidden email] wrote: >> > >> > [ >> > >> http://issues.apache.org/jira/browse/OFBIZ-561? >> page=comments#action_12460685 >> > ] >> > >> > Tim Ruppert commented on OFBIZ-561: >> > ----------------------------------- >> > >> > Rohit, thanks for applying this as another issue - and thanks to >> David >> for >> > clarifying that. First of all, I do not think that Gift Cards >> have been >> > working out of the box as a payment method for a long time now, >> so I do >> > not believe that this is being addressed at this point. If I'm >> wrong, >> > please let me know, but for all of the older versions I have >> around - >> this >> > is feature was not working. >> > >> > Secondly, the shipping costs bug is definitely there and has >> been fixed >> in >> > the latest patch that has a functional 2 and 6 step process. >> Once this >> is >> > applied it will be working. >> > >> >> Errors in anonymous checkout. >> >> ----------------------------- >> >> >> >> Key: OFBIZ-561 >> >> URL: http://issues.apache.org/jira/browse/ >> OFBIZ-561 >> >> Project: OFBiz (The Open for Business Project) >> >> Issue Type: Bug >> >> Components: ecommerce >> >> Affects Versions: SVN trunk >> >> Environment: Linux FC5, JDK 1.4.2_13.Postgres database. >> >> Reporter: Rohit Sureka >> >> Priority: Critical >> >> >> >> Hi, i believe there two bugs in the anonymous checkout in SVN >> 487185. >> >> First, Show gift options has to be enabled for anonymous checkout >> process >> >> to move beyond select shipping option page in 'ecommerce' >> application. >> >> Else the following is the log of the error: >> >> 2006-12-22 06:08:50,921 (http-0.0.0.0-8443-Processor2) [ >> >> ScreenFactory.java:115:INFO ] Got 8 screens in 0.031s from: >> >> file:/E:/ofbiz_tmn/applications/ecommerce/widget/ >> ContentScreens.xml >> >> 2006-12-22 06:08:51,906 (http-0.0.0.0-8443-Processor2) [ >> >> ControlServlet.java:245:DEBUG] [[[processShipOptions] Done >> rendering >> >> page, Servlet Finished- total:3.719,since >> >> last([processShipOptio...):3.719]] >> >> 2006-12-22 06:08:52,015 (http-0.0.0.0-8443-Processor4) [ >> >> ControlServlet.java:245:DEBUG] [[[setShipOptions] Done >> rendering page, >> >> Servlet Finished- total:3.812,since last([setShipOptions] ...): >> 3.812]] >> >> 2006-12-22 06:08:55,562 (http-0.0.0.0-8443-Processor4) [ >> >> ControlServlet.java:85 :INFO ] The character encoding of the >> request >> is: >> >> [null]. The character encoding we will use for the request and >> response >> >> is: [UTF-8] >> >> 2006-12-22 06:08:55,562 (http-0.0.0.0-8443-Processor4) [ >> >> ControlServlet.java:121:DEBUG] [[[processShipOptions] Servlet >> Starting, >> >> doing setup- total:0.0,since last(Begin):0.0]] >> >> 2006-12-22 06:08:55,562 (http-0.0.0.0-8443-Processor4) [ >> >> ControlServlet.java:170:DEBUG] [[[processShipOptions] Setup >> done, doing >> >> Event(s) and View(s)- total:0.0,since last >> ([processShipOptio...):0.0]] >> >> 2006-12-22 06:08:55,562 (http-0.0.0.0-8443-Processor4) [ >> >> RequestHandler.java:197:INFO ] [Processing Request]: >> processShipOptions >> >> 2006-12-22 06:08:55,578 (http-0.0.0.0-8443-Processor4) [ >> >> FieldObject.java:75 :INFO ] Field value not found with name >> isGift in >> Map >> >> with name , not getting Object value, returning null. >> >> 2006-12-22 06:08:55,671 (http-0.0.0.0-8443-Processor4) [ >> >> CallObjectMethod.java:163:ERROR] >> >> ---- runtime exception report >> >> -------------------------------------------------- >> >> Method in call method operation threw an exception >> >> Exception: java.lang.NullPointerException >> >> Message: null >> >> ---- stack trace >> >> --------------------------------------------------------------- >> >> java.lang.NullPointerException >> >> org.ofbiz.order.shoppingcart.ShoppingCart.setIsGift >> (ShoppingCart.java >> :2094) >> >> org.ofbiz.order.shoppingcart.ShoppingCart.setIsGift >> (ShoppingCart.java >> :2098) >> >> sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method) >> >> sun.reflect.NativeMethodAccessorImpl.invoke( >> NativeMethodAccessorImpl.java:39) >> >> sun.reflect.DelegatingMethodAccessorImpl.invoke( >> DelegatingMethodAccessorImpl.java:25) >> >> java.lang.reflect.Method.invoke(Method.java:324) >> >> org.ofbiz.minilang.method.callops.CallObjectMethod.callMethod( >> CallObjectMethod.java:135) >> >> org.ofbiz.minilang.method.callops.CallObjectMethod.exec( >> CallObjectMethod.java:102) >> >> org.ofbiz.minilang.SimpleMethod.runSubOps(SimpleMethod.java:926) >> >> org.ofbiz.minilang.method.ifops.IfNotEmpty.exec(IfNotEmpty.java: >> 81) >> >> org.ofbiz.minilang.SimpleMethod.runSubOps(SimpleMethod.java:926) >> >> org.ofbiz.minilang.SimpleMethod.exec(SimpleMethod.java:565) >> >> org.ofbiz.minilang.SimpleMethod.runSimpleMethod >> (SimpleMethod.java:102) >> >> org.ofbiz.minilang.SimpleMethod.runSimpleEvent >> (SimpleMethod.java:63) >> >> org.ofbiz.webapp.event.SimpleEventHandler.invoke( >> SimpleEventHandler.java:69) >> >> org.ofbiz.webapp.control.RequestHandler.runEvent >> (RequestHandler.java >> :406) >> >> org.ofbiz.webapp.control.RequestHandler.doRequest >> (RequestHandler.java >> :237) >> >> org.ofbiz.webapp.control.ControlServlet.doGet >> (ControlServlet.java:178) >> >> org.ofbiz.webapp.control.ControlServlet.doPost >> (ControlServlet.java:74) >> >> javax.servlet.http.HttpServlet.service(HttpServlet.java:615) >> >> javax.servlet.http.HttpServlet.service(HttpServlet.java:688) >> >> org.apache.catalina.core.ApplicationFilterChain.internalDoFilter( >> ApplicationFilterChain.java:252) >> >> org.apache.catalina.core.ApplicationFilterChain.doFilter( >> ApplicationFilterChain.java:173) >> >> org.ofbiz.webapp.control.ContextFilter.doFilter >> (ContextFilter.java:245) >> >> org.apache.catalina.core.ApplicationFilterChain.internalDoFilter( >> ApplicationFilterChain.java:202) >> >> org.apache.catalina.core.ApplicationFilterChain.doFilter( >> ApplicationFilterChain.java:173) >> >> org.apache.catalina.core.StandardWrapperValve.invoke( >> StandardWrapperValve.java:213) >> >> org.apache.catalina.core.StandardContextValve.invoke( >> StandardContextValve.java:178) >> >> org.apache.catalina.core.StandardHostValve.invoke( >> StandardHostValve.java:126) >> >> org.apache.catalina.valves.ErrorReportValve.invoke( >> ErrorReportValve.java:105) >> >> org.apache.catalina.core.StandardEngineValve.invoke( >> StandardEngineValve.java:107) >> >> org.apache.catalina.valves.AccessLogValve.invoke >> (AccessLogValve.java >> :541) >> >> org.apache.catalina.connector.CoyoteAdapter.service >> (CoyoteAdapter.java >> :148) >> >> org.apache.coyote.http11.Http11Processor.process >> (Http11Processor.java >> :869) >> >> >> org.apache.coyote.http11.Http11BaseProtocol >> $Http11ConnectionHandler.processConnection >> (Http11BaseProtocol.java:664) >> >> org.apache.tomcat.util.net.PoolTcpEndpoint.processSocket( >> PoolTcpEndpoint.java:527) >> >> org.apache.tomcat.util.net.LeaderFollowerWorkerThread.runIt( >> LeaderFollowerWorkerThread.java:80) >> >> org.apache.tomcat.util.threads.ThreadPool$ControlRunnable.run( >> ThreadPool.java:684) >> >> java.lang.Thread.run(Thread.java:534) >> >> >> --------------------------------------------------------------------- >> ----------- >> >> 2006-12-22 06:08:55,671 (http-0.0.0.0-8443-Processor4) [ >> >> TransactionUtil.java:249:ERROR] >> >> ---- exception report >> >> ---------------------------------------------------------- >> >> [TransactionUtil.rollback] >> >> Exception: java.lang.Exception >> >> Message: Stack Trace >> >> ---- stack trace >> >> --------------------------------------------------------------- >> >> java.lang.Exception: Stack Trace >> >> org.ofbiz.entity.transaction.TransactionUtil.rollback( >> TransactionUtil.java:248) >> >> org.ofbiz.entity.transaction.TransactionUtil.rollback( >> TransactionUtil.java:230) >> >> org.ofbiz.minilang.SimpleMethod.exec(SimpleMethod.java:694) >> >> org.ofbiz.minilang.SimpleMethod.runSimpleMethod >> (SimpleMethod.java:102) >> >> org.ofbiz.minilang.SimpleMethod.runSimpleEvent >> (SimpleMethod.java:63) >> >> org.ofbiz.webapp.event.SimpleEventHandler.invoke( >> SimpleEventHandler.java:69) >> >> org.ofbiz.webapp.control.RequestHandler.runEvent >> (RequestHandler.java >> :406) >> >> org.ofbiz.webapp.control.RequestHandler.doRequest >> (RequestHandler.java >> :237) >> >> org.ofbiz.webapp.control.ControlServlet.doGet >> (ControlServlet.java:178) >> >> org.ofbiz.webapp.control.ControlServlet.doPost >> (ControlServlet.java:74) >> >> javax.servlet.http.HttpServlet.service(HttpServlet.java:615) >> >> javax.servlet.http.HttpServlet.service(HttpServlet.java:688) >> >> org.apache.catalina.core.ApplicationFilterChain.internalDoFilter( >> ApplicationFilterChain.java:252) >> >> org.apache.catalina.core.ApplicationFilterChain.doFilter( >> ApplicationFilterChain.java:173) >> >> org.ofbiz.webapp.control.ContextFilter.doFilter >> (ContextFilter.java:245) >> >> org.apache.catalina.core.ApplicationFilterChain.internalDoFilter( >> ApplicationFilterChain.java:202) >> >> org.apache.catalina.core.ApplicationFilterChain.doFilter( >> ApplicationFilterChain.java:173) >> >> org.apache.catalina.core.StandardWrapperValve.invoke( >> StandardWrapperValve.java:213) >> >> org.apache.catalina.core.StandardContextValve.invoke( >> StandardContextValve.java:178) >> >> org.apache.catalina.core.StandardHostValve.invoke( >> StandardHostValve.java:126) >> >> org.apache.catalina.valves.ErrorReportValve.invoke( >> ErrorReportValve.java:105) >> >> org.apache.catalina.core.StandardEngineValve.invoke( >> StandardEngineValve.java:107) >> >> org.apache.catalina.valves.AccessLogValve.invoke >> (AccessLogValve.java >> :541) >> >> org.apache.catalina.connector.CoyoteAdapter.service >> (CoyoteAdapter.java >> :148) >> >> org.apache.coyote.http11.Http11Processor.process >> (Http11Processor.java >> :869) >> >> >> org.apache.coyote.http11.Http11BaseProtocol >> $Http11ConnectionHandler.processConnection >> (Http11BaseProtocol.java:664) >> >> org.apache.tomcat.util.net.PoolTcpEndpoint.processSocket( >> PoolTcpEndpoint.java:527) >> >> org.apache.tomcat.util.net.LeaderFollowerWorkerThread.runIt( >> LeaderFollowerWorkerThread.java:80) >> >> org.apache.tomcat.util.threads.ThreadPool$ControlRunnable.run( >> ThreadPool.java:684) >> >> java.lang.Thread.run(Thread.java:534) >> >> >> --------------------------------------------------------------------- >> ----------- >> >> 2006-12-22 06:08:55,671 (http-0.0.0.0-8443-Processor4) [ >> >> TransactionUtil.java:259:INFO ] [TransactionUtil.rollback] >> transaction >> >> rolled back >> >> 2006-12-22 06:08:55,671 (http-0.0.0.0-8443-Processor4) [ >> >> RequestHandler.java:268:ERROR] Request processShipOptions >> caused an >> error >> >> with the following message: ERROR: Could not complete the >> Process Ship >> >> Options; to be called as a Request Event >> >> >> [file:/E:/ofbiz_tmn/applications/ecommerce/script/org/ofbiz/ >> ecommerce/customer/CustomerEvents.xml#processShipOptions] >> >> process [Method to execute named setIsGift threw an exception: >> >> java.lang.NullPointerException] >> >> 2006-12-22 06:08:55,671 (http-0.0.0.0-8443-Processor4) [ >> >> RequestHandler.java:385:INFO ] [RequestHandler.doRequest]: >> Response is >> a >> >> view. >> >> 2006-12-22 06:08:55,671 (http-0.0.0.0-8443-Processor4) [ >> >> RequestHandler.java:537:INFO ] servletName=control, >> view=optionsetting >> >> Secondly, shipping costs are not added to the order total during >> >> checkout. The order total simply shows shipping as '0' and >> nothing is >> >> added to the order for shipping. >> >> Rohit >> > >> > -- >> > This message is automatically generated by JIRA. >> > - >> > If you think it was sent incorrectly contact one of the >> administrators: >> > http://issues.apache.org/jira/secure/Administrators.jspa >> > - >> > For more information on JIRA, see: >> http://www.atlassian.com/software/jira >> > >> > >> > >> > >> >> -- >> View this message in context: >> http://www.nabble.com/-jira--Created%3A-%28OFBIZ-561%29-Errors-in- >> anonymous-checkout.-tf2876196.html#a8039196 >> Sent from the OFBiz - Dev mailing list archive at Nabble.com. >> >> |
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Hey Tim,
I am really eager to have a look at your latest patches. And I will as soon as I can dig myself out of the holidays. I want to thank you and everyone else who has worked on this for preserving the previous cart for others deployments. I really, truly appreciate it. Happy Holidays! --- Tim Ruppert <[hidden email]> wrote: > And it just is not working properly in the Demo data > as far as I > know. Rohit, if you have further recommendations > for the checkout > process, please feel free to file them as feature > enhancements so > that they can get tracked. > > Just to be thorough - here are my thoughts on your > recommendations > below: > > 1. The reason there are now a million different > paths thru the > checkout process is that we're trying to give people > who are building > their own applications options to build on. I do > not believe that > the OOTB OFBiz is something that should ever reach > production. Now > people have a number of different paths to build > their own checkout > processes on - and for that - we are thankful. > > 2. This is definitely something that should be > addressed at some > point. Your issue is in JIRA and will be addressed > as soon as > everyone can get to it. Feel free to dig in and > submit a patch for > approval!! > > 3. I am going to have to disagree with you on this > one. Having less > steps are totally going to help the user get to the > part of paying > more quickly - which can only be a good thing. > There is one page for > your personal information and one page to select the > options that are > there for you. If they want to change their credit > card - and thus > their billing address - then they only need to > bounce back to the one > other page and update the info. Pretty easy in my > mind. > > Cheers, > Tim > -- > Tim Ruppert > HotWax Media > http://www.hotwaxmedia.com > > o:801.649.6594 > f:801.649.6594 > > > On Dec 23, 2006, at 9:55 PM, Anil Patel wrote: > > > Rohit, > > Gift card option is not just hard coded, its > enabled through a Store > > settings. > > > > Anil > > > > On 12/23/06, rohit2006 <[hidden email]> > wrote: > >> > >> > >> Hi Tim. > >> > >> I just tried the new 3 and 6 step anonymous > checkout, and it seems > >> to be > >> working great for a demo transaction. Though even > the new checkout > >> needs > >> gift options to be enabled, shipping is properly > calculated and > >> added to > >> the > >> order total. > >> > >> I you don't mind, i did like to suggest three > things: > >> > >> 1) include an option to enable or disable > anonymous checkout in the > >> product > >> store and also include the option for selecting 3 > step or 6 step > >> anonymous > >> checkout, if anonymous checkout it enable in the > first place. I do > >> not > >> really think its wise to offer the customer a > total of 4 checkout > >> methods > >> including 2 in anonymous and 2 in regular > checkout. Too many > >> options may > >> just confuse the customer. > >> 2) If the Gift option issued can be addressed it > will be great, > >> for those > >> who do not offer it on their stores. > >> > >> 3) from my experience, i have usually seem > billing address being > >> entered > >> in > >> the same page in which the credit card number is > entered, whereas > >> in the > >> new > >> 3 step checkout its entered in 'shipping > options'. Just to think of a > >> scenario when this might cause some problem: a > customers first > >> credit card > >> is not processed and he decides to use another > card which might > >> have a > >> different billing address, the what does he do? > Or, simply the > >> customer > >> decided to use a card with different billing > address when he is > >> reviewing > >> the order, he will probably be confused and have > to work out > >> himself on > >> how > >> to change the billing address, previously > entered. Though its > >> pretty easy > >> thing to do, but more often than not these minor > things cost huge > >> in lost > >> sales. > >> > >> Personally i think the 3 step checkout is simple > and fast and full > >> credit > >> to > >> the efforts of Tim and other involved in it. > >> > >> Rohit > >> > >> > >> > >> JIRA [hidden email] wrote: > >> > > >> > [ > >> > > >> http://issues.apache.org/jira/browse/OFBIZ-561? > >> page=comments#action_12460685 > >> > ] > >> > > >> > Tim Ruppert commented on OFBIZ-561: > >> > ----------------------------------- > >> > > >> > Rohit, thanks for applying this as another > issue - and thanks to > >> David > >> for > >> > clarifying that. First of all, I do not think > that Gift Cards > >> have been > >> > working out of the box as a payment method for > a long time now, > >> so I do > >> > not believe that this is being addressed at > this point. If I'm > >> wrong, > >> > please let me know, but for all of the older > versions I have > >> around - > >> this > >> > is feature was not working. > >> > > >> > Secondly, the shipping costs bug is definitely > there and has > >> been fixed > >> in > >> > the latest patch that has a functional 2 and 6 > step process. > >> Once this > >> is > >> > applied it will be working. > >> > > >> >> Errors in anonymous checkout. > >> >> ----------------------------- > >> >> > >> >> Key: OFBIZ-561 > >> >> URL: > http://issues.apache.org/jira/browse/ > >> OFBIZ-561 > >> >> Project: OFBiz (The Open for > Business |
Re: [jira] Commented: (OFBIZ-561) Errors in anonymous checkout.
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We're happy to help. Enjoy the holidays.
Cheers, Tim -- Tim Ruppert HotWax Media http://www.hotwaxmedia.com o:801.649.6594 f:801.649.6594 On Dec 23, 2006, at 10:55 PM, Chris Howe wrote: > Hey Tim, > > I am really eager to have a look at your latest > patches. And I will as soon as I can dig myself out > of the holidays. I want to thank you and everyone > else who has worked on this for preserving the > previous cart for others deployments. I really, truly > appreciate it. Happy Holidays! > > --- Tim Ruppert <[hidden email]> wrote: > >> And it just is not working properly in the Demo data >> as far as I >> know. Rohit, if you have further recommendations >> for the checkout >> process, please feel free to file them as feature >> enhancements so >> that they can get tracked. >> >> Just to be thorough - here are my thoughts on your >> recommendations >> below: >> >> 1. The reason there are now a million different >> paths thru the >> checkout process is that we're trying to give people >> who are building >> their own applications options to build on. I do >> not believe that >> the OOTB OFBiz is something that should ever reach >> production. Now >> people have a number of different paths to build >> their own checkout >> processes on - and for that - we are thankful. >> >> 2. This is definitely something that should be >> addressed at some >> point. Your issue is in JIRA and will be addressed >> as soon as >> everyone can get to it. Feel free to dig in and >> submit a patch for >> approval!! >> >> 3. I am going to have to disagree with you on this >> one. Having less >> steps are totally going to help the user get to the >> part of paying >> more quickly - which can only be a good thing. >> There is one page for >> your personal information and one page to select the >> options that are >> there for you. If they want to change their credit >> card - and thus >> their billing address - then they only need to >> bounce back to the one >> other page and update the info. Pretty easy in my >> mind. >> >> Cheers, >> Tim >> -- >> Tim Ruppert >> HotWax Media >> http://www.hotwaxmedia.com >> >> o:801.649.6594 >> f:801.649.6594 >> >> >> On Dec 23, 2006, at 9:55 PM, Anil Patel wrote: >> >>> Rohit, >>> Gift card option is not just hard coded, its >> enabled through a Store >>> settings. >>> >>> Anil >>> >>> On 12/23/06, rohit2006 <[hidden email]> >> wrote: >>>> >>>> >>>> Hi Tim. >>>> >>>> I just tried the new 3 and 6 step anonymous >> checkout, and it seems >>>> to be >>>> working great for a demo transaction. Though even >> the new checkout >>>> needs >>>> gift options to be enabled, shipping is properly >> calculated and >>>> added to >>>> the >>>> order total. >>>> >>>> I you don't mind, i did like to suggest three >> things: >>>> >>>> 1) include an option to enable or disable >> anonymous checkout in the >>>> product >>>> store and also include the option for selecting 3 >> step or 6 step >>>> anonymous >>>> checkout, if anonymous checkout it enable in the >> first place. I do >>>> not >>>> really think its wise to offer the customer a >> total of 4 checkout >>>> methods >>>> including 2 in anonymous and 2 in regular >> checkout. Too many >>>> options may >>>> just confuse the customer. >>>> 2) If the Gift option issued can be addressed it >> will be great, >>>> for those >>>> who do not offer it on their stores. >>>> >>>> 3) from my experience, i have usually seem >> billing address being >>>> entered >>>> in >>>> the same page in which the credit card number is >> entered, whereas >>>> in the >>>> new >>>> 3 step checkout its entered in 'shipping >> options'. Just to think of a >>>> scenario when this might cause some problem: a >> customers first >>>> credit card >>>> is not processed and he decides to use another >> card which might >>>> have a >>>> different billing address, the what does he do? >> Or, simply the >>>> customer >>>> decided to use a card with different billing >> address when he is >>>> reviewing >>>> the order, he will probably be confused and have >> to work out >>>> himself on >>>> how >>>> to change the billing address, previously >> entered. Though its >>>> pretty easy >>>> thing to do, but more often than not these minor >> things cost huge >>>> in lost >>>> sales. >>>> >>>> Personally i think the 3 step checkout is simple >> and fast and full >>>> credit >>>> to >>>> the efforts of Tim and other involved in it. >>>> >>>> Rohit >>>> >>>> >>>> >>>> JIRA [hidden email] wrote: >>>>> >>>>> [ >>>>> >>>> http://issues.apache.org/jira/browse/OFBIZ-561? >>>> page=comments#action_12460685 >>>>> ] >>>>> >>>>> Tim Ruppert commented on OFBIZ-561: >>>>> ----------------------------------- >>>>> >>>>> Rohit, thanks for applying this as another >> issue - and thanks to >>>> David >>>> for >>>>> clarifying that. First of all, I do not think >> that Gift Cards >>>> have been >>>>> working out of the box as a payment method for >> a long time now, >>>> so I do >>>>> not believe that this is being addressed at >> this point. If I'm >>>> wrong, >>>>> please let me know, but for all of the older >> versions I have >>>> around - >>>> this >>>>> is feature was not working. >>>>> >>>>> Secondly, the shipping costs bug is definitely >> there and has >>>> been fixed >>>> in >>>>> the latest patch that has a functional 2 and 6 >> step process. >>>> Once this >>>> is >>>>> applied it will be working. >>>>> >>>>>> Errors in anonymous checkout. >>>>>> ----------------------------- >>>>>> >>>>>> Key: OFBIZ-561 >>>>>> URL: >> http://issues.apache.org/jira/browse/ >>>> OFBIZ-561 >>>>>> Project: OFBiz (The Open for >> Business > === message truncated === |
[jira] Commented: (OFBIZ-561) Errors in anonymous checkout.
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In reply to this post by Nicolas Malin (Jira)
[ http://issues.apache.org/jira/browse/OFBIZ-561?page=comments#action_12460690 ]
Jacopo Cappellato commented on OFBIZ-561: ----------------------------------------- Rohit, all, in rev 489992 I've committed a mod that should fix the NPE reported by Rohit about isGift flag. Could you please test it and let me know if it works? Thanks > Errors in anonymous checkout. > ----------------------------- > > Key: OFBIZ-561 > URL: http://issues.apache.org/jira/browse/OFBIZ-561 > Project: OFBiz (The Open for Business Project) > Issue Type: Bug > Components: ecommerce > Affects Versions: SVN trunk > Environment: Linux FC5, JDK 1.4.2_13.Postgres database. > Reporter: Rohit Sureka > Priority: Critical > > Hi, i believe there two bugs in the anonymous checkout in SVN 487185. > First, Show gift options has to be enabled for anonymous checkout process to move beyond select shipping option page in 'ecommerce' application. Else the following is the log of the error: > 2006-12-22 06:08:50,921 (http-0.0.0.0-8443-Processor2) [ ScreenFactory.java:115:INFO ] Got 8 screens in 0.031s from: file:/E:/ofbiz_tmn/applications/ecommerce/widget/ContentScreens.xml > 2006-12-22 06:08:51,906 (http-0.0.0.0-8443-Processor2) [ ControlServlet.java:245:DEBUG] [[[processShipOptions] Done rendering page, Servlet Finished- total:3.719,since last([processShipOptio...):3.719]] > 2006-12-22 06:08:52,015 (http-0.0.0.0-8443-Processor4) [ ControlServlet.java:245:DEBUG] [[[setShipOptions] Done rendering page, Servlet Finished- total:3.812,since last([setShipOptions] ...):3.812]] > 2006-12-22 06:08:55,562 (http-0.0.0.0-8443-Processor4) [ ControlServlet.java:85 :INFO ] The character encoding of the request is: [null]. The character encoding we will use for the request and response is: [UTF-8] > 2006-12-22 06:08:55,562 (http-0.0.0.0-8443-Processor4) [ ControlServlet.java:121:DEBUG] [[[processShipOptions] Servlet Starting, doing setup- total:0.0,since last(Begin):0.0]] > 2006-12-22 06:08:55,562 (http-0.0.0.0-8443-Processor4) [ ControlServlet.java:170:DEBUG] [[[processShipOptions] Setup done, doing Event(s) and View(s)- total:0.0,since last([processShipOptio...):0.0]] > 2006-12-22 06:08:55,562 (http-0.0.0.0-8443-Processor4) [ RequestHandler.java:197:INFO ] [Processing Request]: processShipOptions > 2006-12-22 06:08:55,578 (http-0.0.0.0-8443-Processor4) [ FieldObject.java:75 :INFO ] Field value not found with name isGift in Map with name , not getting Object value, returning null. > 2006-12-22 06:08:55,671 (http-0.0.0.0-8443-Processor4) [ CallObjectMethod.java:163:ERROR] > ---- runtime exception report -------------------------------------------------- > Method in call method operation threw an exception > Exception: java.lang.NullPointerException > Message: null > ---- stack trace --------------------------------------------------------------- > java.lang.NullPointerException > org.ofbiz.order.shoppingcart.ShoppingCart.setIsGift(ShoppingCart.java:2094) > org.ofbiz.order.shoppingcart.ShoppingCart.setIsGift(ShoppingCart.java:2098) > sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method) > sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:39) > sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:25) > java.lang.reflect.Method.invoke(Method.java:324) > org.ofbiz.minilang.method.callops.CallObjectMethod.callMethod(CallObjectMethod.java:135) > org.ofbiz.minilang.method.callops.CallObjectMethod.exec(CallObjectMethod.java:102) > org.ofbiz.minilang.SimpleMethod.runSubOps(SimpleMethod.java:926) > org.ofbiz.minilang.method.ifops.IfNotEmpty.exec(IfNotEmpty.java:81) > org.ofbiz.minilang.SimpleMethod.runSubOps(SimpleMethod.java:926) > org.ofbiz.minilang.SimpleMethod.exec(SimpleMethod.java:565) > org.ofbiz.minilang.SimpleMethod.runSimpleMethod(SimpleMethod.java:102) > org.ofbiz.minilang.SimpleMethod.runSimpleEvent(SimpleMethod.java:63) > org.ofbiz.webapp.event.SimpleEventHandler.invoke(SimpleEventHandler.java:69) > org.ofbiz.webapp.control.RequestHandler.runEvent(RequestHandler.java:406) > org.ofbiz.webapp.control.RequestHandler.doRequest(RequestHandler.java:237) > org.ofbiz.webapp.control.ControlServlet.doGet(ControlServlet.java:178) > org.ofbiz.webapp.control.ControlServlet.doPost(ControlServlet.java:74) > javax.servlet.http.HttpServlet.service(HttpServlet.java:615) > javax.servlet.http.HttpServlet.service(HttpServlet.java:688) > org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:252) > org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:173) > org.ofbiz.webapp.control.ContextFilter.doFilter(ContextFilter.java:245) > org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:202) > org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:173) > org.apache.catalina.core.StandardWrapperValve.invoke(StandardWrapperValve.java:213) > org.apache.catalina.core.StandardContextValve.invoke(StandardContextValve.java:178) > org.apache.catalina.core.StandardHostValve.invoke(StandardHostValve.java:126) > org.apache.catalina.valves.ErrorReportValve.invoke(ErrorReportValve.java:105) > org.apache.catalina.core.StandardEngineValve.invoke(StandardEngineValve.java:107) > org.apache.catalina.valves.AccessLogValve.invoke(AccessLogValve.java:541) > org.apache.catalina.connector.CoyoteAdapter.service(CoyoteAdapter.java:148) > org.apache.coyote.http11.Http11Processor.process(Http11Processor.java:869) > org.apache.coyote.http11.Http11BaseProtocol$Http11ConnectionHandler.processConnection(Http11BaseProtocol.java:664) > org.apache.tomcat.util.net.PoolTcpEndpoint.processSocket(PoolTcpEndpoint.java:527) > org.apache.tomcat.util.net.LeaderFollowerWorkerThread.runIt(LeaderFollowerWorkerThread.java:80) > org.apache.tomcat.util.threads.ThreadPool$ControlRunnable.run(ThreadPool.java:684) > java.lang.Thread.run(Thread.java:534) > -------------------------------------------------------------------------------- > 2006-12-22 06:08:55,671 (http-0.0.0.0-8443-Processor4) [ TransactionUtil.java:249:ERROR] > ---- exception report ---------------------------------------------------------- > [TransactionUtil.rollback] > Exception: java.lang.Exception > Message: Stack Trace > ---- stack trace --------------------------------------------------------------- > java.lang.Exception: Stack Trace > org.ofbiz.entity.transaction.TransactionUtil.rollback(TransactionUtil.java:248) > org.ofbiz.entity.transaction.TransactionUtil.rollback(TransactionUtil.java:230) > org.ofbiz.minilang.SimpleMethod.exec(SimpleMethod.java:694) > org.ofbiz.minilang.SimpleMethod.runSimpleMethod(SimpleMethod.java:102) > org.ofbiz.minilang.SimpleMethod.runSimpleEvent(SimpleMethod.java:63) > org.ofbiz.webapp.event.SimpleEventHandler.invoke(SimpleEventHandler.java:69) > org.ofbiz.webapp.control.RequestHandler.runEvent(RequestHandler.java:406) > org.ofbiz.webapp.control.RequestHandler.doRequest(RequestHandler.java:237) > org.ofbiz.webapp.control.ControlServlet.doGet(ControlServlet.java:178) > org.ofbiz.webapp.control.ControlServlet.doPost(ControlServlet.java:74) > javax.servlet.http.HttpServlet.service(HttpServlet.java:615) > javax.servlet.http.HttpServlet.service(HttpServlet.java:688) > org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:252) > org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:173) > org.ofbiz.webapp.control.ContextFilter.doFilter(ContextFilter.java:245) > org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:202) > org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:173) > org.apache.catalina.core.StandardWrapperValve.invoke(StandardWrapperValve.java:213) > org.apache.catalina.core.StandardContextValve.invoke(StandardContextValve.java:178) > org.apache.catalina.core.StandardHostValve.invoke(StandardHostValve.java:126) > org.apache.catalina.valves.ErrorReportValve.invoke(ErrorReportValve.java:105) > org.apache.catalina.core.StandardEngineValve.invoke(StandardEngineValve.java:107) > org.apache.catalina.valves.AccessLogValve.invoke(AccessLogValve.java:541) > org.apache.catalina.connector.CoyoteAdapter.service(CoyoteAdapter.java:148) > org.apache.coyote.http11.Http11Processor.process(Http11Processor.java:869) > org.apache.coyote.http11.Http11BaseProtocol$Http11ConnectionHandler.processConnection(Http11BaseProtocol.java:664) > org.apache.tomcat.util.net.PoolTcpEndpoint.processSocket(PoolTcpEndpoint.java:527) > org.apache.tomcat.util.net.LeaderFollowerWorkerThread.runIt(LeaderFollowerWorkerThread.java:80) > org.apache.tomcat.util.threads.ThreadPool$ControlRunnable.run(ThreadPool.java:684) > java.lang.Thread.run(Thread.java:534) > -------------------------------------------------------------------------------- > 2006-12-22 06:08:55,671 (http-0.0.0.0-8443-Processor4) [ TransactionUtil.java:259:INFO ] [TransactionUtil.rollback] transaction rolled back > 2006-12-22 06:08:55,671 (http-0.0.0.0-8443-Processor4) [ RequestHandler.java:268:ERROR] Request processShipOptions caused an error with the following message: ERROR: Could not complete the Process Ship Options; to be called as a Request Event [file:/E:/ofbiz_tmn/applications/ecommerce/script/org/ofbiz/ecommerce/customer/CustomerEvents.xml#processShipOptions] process [Method to execute named setIsGift threw an exception: java.lang.NullPointerException] > 2006-12-22 06:08:55,671 (http-0.0.0.0-8443-Processor4) [ RequestHandler.java:385:INFO ] [RequestHandler.doRequest]: Response is a view. > 2006-12-22 06:08:55,671 (http-0.0.0.0-8443-Processor4) [ RequestHandler.java:537:INFO ] servletName=control, view=optionsetting > Secondly, shipping costs are not added to the order total during checkout. The order total simply shows shipping as '0' and nothing is added to the order for shipping. > Rohit -- This message is automatically generated by JIRA. - If you think it was sent incorrectly contact one of the administrators: http://issues.apache.org/jira/secure/Administrators.jspa - For more information on JIRA, see: http://www.atlassian.com/software/jira |
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Hi Jacopo,
I just tried the checkout with SVN 490011. The patch patch does resolve the issue with anonymous checkout already committed to the SVN. However, the patch only partially resolve the issue in the new anonymous checkout proposed by Tim. The 6 step checkout works fine with no error when 'gift; option is disabled. However the same error still exit in the 3 step anonymous checkout that was added by Tim in the new patch for anonymous checkout. Rohit
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In reply to this post by Tim Ruppert
Hi Tim,
I completely agree with you that less steps will only add to the customer experience and enhance the checkout process. The point that i was trying to make is that the billing address and credit card should be prompted on the same page. I am assuming that the billing address sought is primarily for address verification and checking with credit card company. It can probably be on the order review page where the card number is entered. I guess many customer do not really decide on a payment method until they reach the point which requires them to enter the card details and it will be easy for them to use cards with different billing addresses like their personal credit cards or company's card etc. This is not such a critical element, but just something that will further ease the process (especially if the first card is rejected and the customer decides to use some else's card or if the customer had entered wrong address, zip codes etc and the card is declined, in this case the customer will just need to update the card and address information in the same page and retry the checkout), and at the same time maintain the same number of steps needed to complete the checkout. Rohit
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