negative amount in cancel order

[Abdullah Shaikh-3]

When we cancel an order, the Amount that gets displayed in Order List page
is surrounded by (), that means its a negative value, but in one of my local
ofbiz instance it displays the negative sign (-) instead of the (), does its
related to some configuration ?

Also is there any business reason to only display the tax as negative amount
? why not the full amount as negative value ? can some one explain ?

[Abdullah Shaikh-3]

It is not related to any configuration but was a browser issue.

But still I couldn't get the business reason for it ? and also can we
display the amount as 0 in case of cancelled order in ecommerce order
history page, so that the customer doesn't get the impression that the card
is credited or something else.

On Thu, Oct 29, 2009 at 5:08 PM, Abdullah Shaikh <
[hidden email]> wrote:

> When we cancel an order, the Amount that gets displayed in Order List page
> is surrounded by (), that means its a negative value, but in one of my local
> ofbiz instance it displays the negative sign (-) instead of the (), does its
> related to some configuration ?
>
> Also is there any business reason to only display the tax as negative
> amount ? why not the full amount as negative value ? can some one explain ?
>

[Abdullah Shaikh-3]

Let me put this clearly, is there any reason to display the tax amount as
negative on cancelled orders ?

On Thu, Oct 29, 2009 at 6:14 PM, Abdullah Shaikh <
[hidden email]> wrote:

> It is not related to any configuration but was a browser issue.
>
> But still I couldn't get the business reason for it ? and also can we
> display the amount as 0 in case of cancelled order in ecommerce order
> history page, so that the customer doesn't get the impression that the card
> is credited or something else.
>
>
> On Thu, Oct 29, 2009 at 5:08 PM, Abdullah Shaikh <
> [hidden email]> wrote:
>
>> When we cancel an order, the Amount that gets displayed in Order List page
>> is surrounded by (), that means its a negative value, but in one of my local
>> ofbiz instance it displays the negative sign (-) instead of the (), does its
>> related to some configuration ?
>>
>> Also is there any business reason to only display the tax as negative
>> amount ? why not the full amount as negative value ? can some one explain ?
>>
>
>

[Jacques Le Roux]

Anyway, as it's cancelled who cares ?

Jacques

From: "Abdullah Shaikh" <[hidden email]>

> Let me put this clearly, is there any reason to display the tax amount as
> negative on cancelled orders ?
>
> On Thu, Oct 29, 2009 at 6:14 PM, Abdullah Shaikh <
> [hidden email]> wrote:
>
>> It is not related to any configuration but was a browser issue.
>>
>> But still I couldn't get the business reason for it ? and also can we
>> display the amount as 0 in case of cancelled order in ecommerce order
>> history page, so that the customer doesn't get the impression that the card
>> is credited or something else.
>>
>>
>> On Thu, Oct 29, 2009 at 5:08 PM, Abdullah Shaikh <
>> [hidden email]> wrote:
>>
>>> When we cancel an order, the Amount that gets displayed in Order List page
>>> is surrounded by (), that means its a negative value, but in one of my local
>>> ofbiz instance it displays the negative sign (-) instead of the (), does its
>>> related to some configuration ?
>>>
>>> Also is there any business reason to only display the tax as negative
>>> amount ? why not the full amount as negative value ? can some one explain ?
>>>
>>
>>
>

[Abdullah Shaikh-3]

Jacques,

Yes the order is cancelled and also the correct amount is put back to the
customer card.

But as it shows the tax amount as negative, the customer might get confused,
as there is no mention of what this negative amount is ?

Also I just wanted to know the reason to display the the tax amount and why
its displayed as negative ?

-Abdullah

On Sun, Nov 15, 2009 at 2:22 AM, Jacques Le Roux <
[hidden email]> wrote:

> Anyway, as it's cancelled who cares ?
>
> Jacques
>
> From: "Abdullah Shaikh" <[hidden email]>
>
>  Let me put this clearly, is there any reason to display the tax amount as
>> negative on cancelled orders ?
>>
>> On Thu, Oct 29, 2009 at 6:14 PM, Abdullah Shaikh <
>> [hidden email]> wrote:
>>
>>  It is not related to any configuration but was a browser issue.
>>>
>>> But still I couldn't get the business reason for it ? and also can we
>>> display the amount as 0 in case of cancelled order in ecommerce order
>>> history page, so that the customer doesn't get the impression that the
>>> card
>>> is credited or something else.
>>>
>>>
>>> On Thu, Oct 29, 2009 at 5:08 PM, Abdullah Shaikh <
>>> [hidden email]> wrote:
>>>
>>>  When we cancel an order, the Amount that gets displayed in Order List
>>>> page
>>>> is surrounded by (), that means its a negative value, but in one of my
>>>> local
>>>> ofbiz instance it displays the negative sign (-) instead of the (), does
>>>> its
>>>> related to some configuration ?
>>>>
>>>> Also is there any business reason to only display the tax as negative
>>>> amount ? why not the full amount as negative value ? can some one
>>>> explain ?
>>>>
>>>>
>>>
>>>
>>
>

[Scott Gray-2]

Hi Abdullah,

I doubt that it is something that is happening on purpose, if you can  
find the cause and fix it I'm sure a patch would be most welcome.

Regards
Scott

HotWax Media
http://www.hotwaxmedia.com

On 16/11/2009, at 7:01 PM, Abdullah Shaikh wrote:

> Jacques,
>
> Yes the order is cancelled and also the correct amount is put back  
> to the
> customer card.
>
> But as it shows the tax amount as negative, the customer might get  
> confused,
> as there is no mention of what this negative amount is ?
>
> Also I just wanted to know the reason to display the the tax amount  
> and why
> its displayed as negative ?
>
> -Abdullah
>
> On Sun, Nov 15, 2009 at 2:22 AM, Jacques Le Roux <
> [hidden email]> wrote:
>
>> Anyway, as it's cancelled who cares ?
>>
>> Jacques
>>
>> From: "Abdullah Shaikh" <[hidden email]>
>>
>> Let me put this clearly, is there any reason to display the tax  
>> amount as
>>> negative on cancelled orders ?
>>>
>>> On Thu, Oct 29, 2009 at 6:14 PM, Abdullah Shaikh <
>>> [hidden email]> wrote:
>>>
>>> It is not related to any configuration but was a browser issue.
>>>>
>>>> But still I couldn't get the business reason for it ? and also  
>>>> can we
>>>> display the amount as 0 in case of cancelled order in ecommerce  
>>>> order
>>>> history page, so that the customer doesn't get the impression  
>>>> that the
>>>> card
>>>> is credited or something else.
>>>>
>>>>
>>>> On Thu, Oct 29, 2009 at 5:08 PM, Abdullah Shaikh <
>>>> [hidden email]> wrote:
>>>>
>>>> When we cancel an order, the Amount that gets displayed in Order  
>>>> List
>>>>> page
>>>>> is surrounded by (), that means its a negative value, but in one  
>>>>> of my
>>>>> local
>>>>> ofbiz instance it displays the negative sign (-) instead of the  
>>>>> (), does
>>>>> its
>>>>> related to some configuration ?
>>>>>
>>>>> Also is there any business reason to only display the tax as  
>>>>> negative
>>>>> amount ? why not the full amount as negative value ? can some one
>>>>> explain ?
>>>>>
>>>>>
>>>>
>>>>
>>>
>>

[Abdullah Shaikh-3]

Thanks Scott, This is what I wanted to confirm, whether it is intentional or
not. I will try to find the cause and fix.

Should I raise a jira issue (improvement) for this ..

On Mon, Nov 16, 2009 at 1:02 PM, Scott Gray <[hidden email]>wrote:

> Hi Abdullah,
>
> I doubt that it is something that is happening on purpose, if you can find
> the cause and fix it I'm sure a patch would be most welcome.
>
> Regards
> Scott
>
> HotWax Media
> http://www.hotwaxmedia.com
>
>
> On 16/11/2009, at 7:01 PM, Abdullah Shaikh wrote:
>
>  Jacques,
>>
>> Yes the order is cancelled and also the correct amount is put back to the
>> customer card.
>>
>> But as it shows the tax amount as negative, the customer might get
>> confused,
>> as there is no mention of what this negative amount is ?
>>
>> Also I just wanted to know the reason to display the the tax amount and
>> why
>> its displayed as negative ?
>>
>> -Abdullah
>>
>> On Sun, Nov 15, 2009 at 2:22 AM, Jacques Le Roux <
>> [hidden email]> wrote:
>>
>>  Anyway, as it's cancelled who cares ?
>>>
>>> Jacques
>>>
>>> From: "Abdullah Shaikh" <[hidden email]>
>>>
>>> Let me put this clearly, is there any reason to display the tax amount as
>>>
>>>> negative on cancelled orders ?
>>>>
>>>> On Thu, Oct 29, 2009 at 6:14 PM, Abdullah Shaikh <
>>>> [hidden email]> wrote:
>>>>
>>>> It is not related to any configuration but was a browser issue.
>>>>
>>>>>
>>>>> But still I couldn't get the business reason for it ? and also can we
>>>>> display the amount as 0 in case of cancelled order in ecommerce order
>>>>> history page, so that the customer doesn't get the impression that the
>>>>> card
>>>>> is credited or something else.
>>>>>
>>>>>
>>>>> On Thu, Oct 29, 2009 at 5:08 PM, Abdullah Shaikh <
>>>>> [hidden email]> wrote:
>>>>>
>>>>> When we cancel an order, the Amount that gets displayed in Order List
>>>>>
>>>>>> page
>>>>>> is surrounded by (), that means its a negative value, but in one of my
>>>>>> local
>>>>>> ofbiz instance it displays the negative sign (-) instead of the (),
>>>>>> does
>>>>>> its
>>>>>> related to some configuration ?
>>>>>>
>>>>>> Also is there any business reason to only display the tax as negative
>>>>>> amount ? why not the full amount as negative value ? can some one
>>>>>> explain ?
>>>>>>
>>>>>>
>>>>>>
>>>>>
>>>>>
>>>>
>>>
>

[Jacques Le Roux]

Yes sure do, I suppose your are aware of http://docs.ofbiz.org/display/OFBADMIN/OFBiz+Contributors+Best+Practices anyway in case...

Thanks Abdullah

Jacques

From: "Abdullah Shaikh" <[hidden email]>

> Thanks Scott, This is what I wanted to confirm, whether it is intentional or
> not. I will try to find the cause and fix.
>
> Should I raise a jira issue (improvement) for this ..
>
> On Mon, Nov 16, 2009 at 1:02 PM, Scott Gray <[hidden email]>wrote:
>
>> Hi Abdullah,
>>
>> I doubt that it is something that is happening on purpose, if you can find
>> the cause and fix it I'm sure a patch would be most welcome.
>>
>> Regards
>> Scott
>>
>> HotWax Media
>> http://www.hotwaxmedia.com
>>
>>
>> On 16/11/2009, at 7:01 PM, Abdullah Shaikh wrote:
>>
>>  Jacques,
>>>
>>> Yes the order is cancelled and also the correct amount is put back to the
>>> customer card.
>>>
>>> But as it shows the tax amount as negative, the customer might get
>>> confused,
>>> as there is no mention of what this negative amount is ?
>>>
>>> Also I just wanted to know the reason to display the the tax amount and
>>> why
>>> its displayed as negative ?
>>>
>>> -Abdullah
>>>
>>> On Sun, Nov 15, 2009 at 2:22 AM, Jacques Le Roux <
>>> [hidden email]> wrote:
>>>
>>>  Anyway, as it's cancelled who cares ?
>>>>
>>>> Jacques
>>>>
>>>> From: "Abdullah Shaikh" <[hidden email]>
>>>>
>>>> Let me put this clearly, is there any reason to display the tax amount as
>>>>
>>>>> negative on cancelled orders ?
>>>>>
>>>>> On Thu, Oct 29, 2009 at 6:14 PM, Abdullah Shaikh <
>>>>> [hidden email]> wrote:
>>>>>
>>>>> It is not related to any configuration but was a browser issue.
>>>>>
>>>>>>
>>>>>> But still I couldn't get the business reason for it ? and also can we
>>>>>> display the amount as 0 in case of cancelled order in ecommerce order
>>>>>> history page, so that the customer doesn't get the impression that the
>>>>>> card
>>>>>> is credited or something else.
>>>>>>
>>>>>>
>>>>>> On Thu, Oct 29, 2009 at 5:08 PM, Abdullah Shaikh <
>>>>>> [hidden email]> wrote:
>>>>>>
>>>>>> When we cancel an order, the Amount that gets displayed in Order List
>>>>>>
>>>>>>> page
>>>>>>> is surrounded by (), that means its a negative value, but in one of my
>>>>>>> local
>>>>>>> ofbiz instance it displays the negative sign (-) instead of the (),
>>>>>>> does
>>>>>>> its
>>>>>>> related to some configuration ?
>>>>>>>
>>>>>>> Also is there any business reason to only display the tax as negative
>>>>>>> amount ? why not the full amount as negative value ? can some one
>>>>>>> explain ?
>>>>>>>
>>>>>>>
>>>>>>>
>>>>>>
>>>>>>
>>>>>
>>>>
>>
>