new field in CustomerRequestType entity? opinion requested

[hans_bakker]

I have a customer who wants to allocate an incoming customer request to
an employee group, to be processed.

Therefore i was thinking about to add a partyId field to the
CustomerRequestType entity. This partyId can be a group which can relate
to employees over the partyRelationship entity.

anybody any objections or a better suggestion?

Regards,
Hans

[Jacopo Cappellato-3]

Hi Hans,

did you have a chance to read my response to your previous message  
with the same subject?

If not I can resend it to the list.

Jacopo

On Jul 14, 2008, at 5:59 PM, Hans Bakker wrote:

>
> I have a customer who wants to allocate an incoming customer request  
> to
> an employee group, to be processed.
>
> Therefore i was thinking about to add a partyId field to the
> CustomerRequestType entity. This partyId can be a group which can  
> relate
> to employees over the partyRelationship entity.
>
> anybody any objections or a better suggestion?
>
> Regards,
> Hans
>
>