opportunity / lead management scenario

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opportunity / lead management scenario

Rajesh Mallah
Hi ,

I have multiple data having "organisation name" and
"postal address"  and  NO "contact person"  currently.

I need to start a process on this data and keep a track of
activities on the this data set.

my questions are:

(1) what is the best approach to model it ?

I have tried some possible approaches with varying level
of success.

(a) create a lead using "PartyGroupName"  and PostalAddress
      and a placeholder pseudo person like "Manager"
     (as real person name is not available )
     i see that it creates "Leads" as well as "Parties"


(b) create lead using only "PartyGroupName"  and PostalAddress
     and no contact.

     I see that it creates only "Parties" and no lead.


(c) create "Opportunities"  using Opportunity name as the Organisation
     name.


I find that Opportunity entity provides the fields like
"Next Step" , "Next Step Date" , "Stage" , "Probability" etc
 which can be used to model the follow-up of the
Opportunity / Lead.

However i have no clue how to model the recording of
information that are gathered at each follow-up activity
that would happen at multiple points of time .

It should be possible  see the "trail" and "history" of activities
that are done on the Opportunity/Lead


kindly guide.


Regds
mallah.
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Re: opportunity / lead management scenario

Rajesh Mallah
Hi ,

I do see the below:

ENTITY: SalesOpportunityHistory | TABLE: SALES_OPPORTUNITY_HISTORY
Tracks a history of sales opportunity information
file:applications/datamodel/entitydef/marketing-entitymodel.xml


Does there exists a UI for it  , anywhere ?

regds
mallah.




On Sun, Aug 27, 2017 at 9:47 PM, Rajesh Mallah <[hidden email]>
wrote:

> Hi ,
>
> I have multiple data having "organisation name" and
> "postal address"  and  NO "contact person"  currently.
>
> I need to start a process on this data and keep a track of
> activities on the this data set.
>
> my questions are:
>
> (1) what is the best approach to model it ?
>
> I have tried some possible approaches with varying level
> of success.
>
> (a) create a lead using "PartyGroupName"  and PostalAddress
>       and a placeholder pseudo person like "Manager"
>      (as real person name is not available )
>      i see that it creates "Leads" as well as "Parties"
>
>
> (b) create lead using only "PartyGroupName"  and PostalAddress
>      and no contact.
>
>      I see that it creates only "Parties" and no lead.
>
>
> (c) create "Opportunities"  using Opportunity name as the Organisation
>      name.
>
>
> I find that Opportunity entity provides the fields like
> "Next Step" , "Next Step Date" , "Stage" , "Probability" etc
>  which can be used to model the follow-up of the
> Opportunity / Lead.
>
> However i have no clue how to model the recording of
> information that are gathered at each follow-up activity
> that would happen at multiple points of time .
>
> It should be possible  see the "trail" and "history" of activities
> that are done on the Opportunity/Lead
>
>
> kindly guide.
>
>
> Regds
> mallah.
>
>
>
>
>
>
>
>