svn commit: r685082 - /ofbiz/trunk/applications/order/entitydef/entitymodel.xml

Author: jleroux
Date: Tue Aug 12 01:34:15 2008
New Revision: 685082

URL: http://svn.apache.org/viewvc?rev=685082&view=rev
Log:
From David's comments on dev ML

Modified:
    ofbiz/trunk/applications/order/entitydef/entitymodel.xml

Modified: ofbiz/trunk/applications/order/entitydef/entitymodel.xml
URL: http://svn.apache.org/viewvc/ofbiz/trunk/applications/order/entitydef/entitymodel.xml?rev=685082&r1=685081&r2=685082&view=diff
==============================================================================
--- ofbiz/trunk/applications/order/entitydef/entitymodel.xml (original)
+++ ofbiz/trunk/applications/order/entitydef/entitymodel.xml Tue Aug 12 01:34:15 2008
@@ -1619,7 +1619,8 @@
       <field name="priority" type="numeric"></field>
       <field name="custRequestDate" type="date-time">
         <description>
-          Created date and custRequestDate most likely are the same. To be checked...          
+          When the customer (or whoever) submitted the request
+          When the request is known as being one, may be out of OFBiz : comming by mail, email, etc.          
         </description>
       </field>
       <field name="responseRequiredDate" type="date-time">
@@ -1640,20 +1641,24 @@
       <field name="currencyUomId" type="id"></field>
       <field name="openDateTime" type="date-time">
         <description>
-        Used when the customer service person responsible for the request open it for action.
-        Then you take the customer requestdate and openDateTime to see the efficiency of the customer service people.
+          Used when the customer service person or anyone assigned to handle the incoming request open it for action.
+          Then you take the customer requestdate and openDateTime to see the efficiency of the customer service people.          
         </description>
       </field>
       <field name="closedDateTime" type="date-time">
         <description>
-          Used when the customer service person responsible for the request close it as resolution
+          Used when the customer service person or anyone assigned to handle the incoming request close it as resolution
           In some customer response systems, the openDateTime and closedDateTime can happen more than once as the customer is not satified
           with the resolution.          
         </description>
       </field>
       <field name="internalComment" type="comment"></field>
       <field name="reason" type="description"></field>
-      <field name="createdDate" type="date-time"></field>
+      <field name="createdDate" type="date-time">
+        <description>
+          When it is actually stored in the system.
+        </description>
+      </field>
       <field name="createdByUserLogin" type="id-vlong"></field>
       <field name="lastModifiedDate" type="date-time">
         <description>