I’ve had my first customer that needed a discount for damage. I used the return link in the order and used the manual return adjustment at the bottom to give them a set amount to Store Credit….. and then what?
I figured out that I had to set up a billing account for the customer… add Billing Address the contact, find the correct Contact Mech ID to use in the billing account, then go back to the return, and associate it with the billing account…. Etc… until it finally showed a credit if I created another order for the customer….
Did I miss something, is there an easier way to do this?
Thanks,
Mark
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