Posted by
Mark Mantarro on
URL: http://ofbiz.116.s1.nabble.com/Users-Billing-Account-setup-on-Return-tp137314p137318.html
Ok, this is more a workflow question. The Billing account is created if the
correct steps are followed. I can't find any definitive documentation on
all the steps for a return. Here is what I have so far:
-Create Return from Order.
-Modify the items to return, click checkbox of appropriate lines
-Click Accept Return button
-In Return Header screen change status to Received (this creates billing
acct)
-Now pick new bill acct from dropdown that appears.
-Click Update.......
And that's as far as I get... The must be other steps because the "credit"
doesn't show up in the shopping cart.
I've gotten this to work once by doing a number of other things and I guess
just got lucky.
Thanks,
Mark
-----Original Message-----
From: Si Chen [mailto:
[hidden email]]
Sent: Wednesday, February 08, 2006 12:07 PM
To: OFBiz Users / Usage Discussion
Subject: Re: [OFBiz] Users - Billing Account setup on Return
If it does not open a JIRA issue and report a bug.
Mark Mantarro wrote:
>That's what I thought should happen... let me test some more and get back
to
>you....
>
>Mark
>
>-----Original Message-----
>From: Si Chen [mailto:
[hidden email]]
>Sent: Wednesday, February 08, 2006 11:52 AM
>To: OFBiz Users / Usage Discussion
>Subject: Re: [OFBiz] Users - Billing Account setup on Return
>
>If you return for credit and accept return without a billing account, it
>should create a new billing account for you. Does it not?
>
>Si
>
>Mark Mantarro wrote:
>
>
>
>>I've had my first customer that needed a discount for damage. I used
>>the return link in the order and used the manual return adjustment at
>>the bottom to give them a set amount to Store Credit... and then what?
>>
>>I figured out that I had to set up a billing account for the customer.
>>add Billing Address the contact, find the correct Contact Mech ID to
>>use in the billing account, then go back to the return, and associate
>>it with the billing account.. Etc. until it finally showed a credit if
>>I created another order for the customer..
>>
>>Did I miss something, is there an easier way to do this?
>>
>>Thanks,
>>
>>Mark
>>
>>------------------------------------------------------------------------
>>
>>
>>_______________________________________________
>>Users mailing list
>>
[hidden email]
>>
http://lists.ofbiz.org/mailman/listinfo/users>>
>>
>>
>
>
>
>_______________________________________________
>Users mailing list
>
[hidden email]
>
http://lists.ofbiz.org/mailman/listinfo/users>
>
>
_______________________________________________
Users mailing list
[hidden email]
http://lists.ofbiz.org/mailman/listinfo/users