Posted by
Ian Gilbert-2 on
Apr 01, 2006; 4:23pm
URL: http://ofbiz.116.s1.nabble.com/Users-Auto-approving-Credit-Card-orders-tp138282p138284.html
Hi David,
Although originally we used Worldpay where a callback could 'Approve' the order, we have now moved
to manual processing of credit cards as we have the facilities and it saves us money. This means
that the order still has to go through this stage which would ordinarily have been automated.
Whilst this isn't really a big deal it would be better for us if all the different payment
mechanisms worked in the same way so I'm wondering if there is a way of easily switching off the
auto approve process for credit cards? Otherwise we can change our processes here which probably
makes more sense.
Best wishes
Ian
On Fri, March 31, 2006 23:38, David E Jones wrote:
>
> Ian,
>
>
> Most retailers don't want to have an order approval process that adds
> another step to what is necessary for fulfillment. There are of course exceptions to this, which is
> why we created to order approval workflow a long time ago (and this is still in place and should
> still work, though I don't know if anyone has used it in a while...).
>
>
> Even for wholesale to more generally sales to businesses where prices
> are custom to the order the price is usually decided on by the company. This can be done by an
> employee using the Order Manager to enter an order (from scratch or based on a quote or whatever),
> or by an employee creating a quote for a customer that the customer can then accept on the
> ecommerce site, placing an order without being able to change quantities, etc.
>
> Is there a specific approval process that you need to cover?
>
>
> -David
>
>
>
> Ian Gilbert wrote:
>
>> What is the rationale behind auto approving orders taken with payment made by credit card?
>> Whilst
>> I can understand that the actual payment might be approved surely this approval process is an
>> internal one and so should wait until the actual order is approved rather than the payment?
>>
>>
>> Ian Gilbert
>> www.ethicalshopper.net Fair trade: the alternative choice for your everyday shopping
>> 0845 456 2429
>>
>>
>> WHAT DO YOU DRINK AT WORK?
>> We can supply your organisation with high quality fair trade tea and
>> coffee. Discounts are available for regular orders. Contact us for more details.
>>
>>
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--
Ian Gilbert
www.ethicalshopper.net
Fair trade: the alternative choice for your everyday shopping
0845 456 2429
WHAT DO YOU DRINK AT WORK?
We can supply your organisation with high quality fair trade tea and
coffee. Discounts are available for regular orders. Contact us for more
details.
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