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Re: Users - Auto approving Credit Card orders ...

Posted by David E. Jones on Apr 01, 2006; 6:22pm
URL: http://ofbiz.116.s1.nabble.com/Users-Auto-approving-Credit-Card-orders-tp138282p138285.html


For credit cards the auto-approve will only happen if the authorization succeeds. Of course, if it is setup to use the dummy authorization this will always succeed.

The trick is that if the authorization fails then the order will be canceled. There are payment methods that support off-line payment and such, but if you want to require them to enter a credit card then you'll probably have to make some code changes.

Note that the downside of not doing automated credit card processing is that you can't authorize the card when the order is placed, so you have no idea if the card is good or not. For the fulfillment process this gets in some shady areas because when you run the card manually you generally authorize and capture at the same time, and then if you don't have it "packed" you are technically breaking credit card usage rules for sales that are shipped to the customer.

-David


Ian Gilbert wrote:

> Hi David,
>
> Although originally we used Worldpay where a callback could 'Approve' the order, we have now moved
> to manual processing of credit cards as we have the facilities and it saves us money.  This means
> that the order still has to go through this stage which would ordinarily have been automated.
> Whilst this isn't really a big deal it would be better for us if all the different payment
> mechanisms worked in the same way so I'm wondering if there is a way of easily switching off the
> auto approve process for credit cards?  Otherwise we can change our processes here which probably
> makes more sense.
>
> Best wishes
>
> Ian
>
> On Fri, March 31, 2006 23:38, David E Jones wrote:
>
>> Ian,
>>
>>
>> Most retailers don't want to have an order approval process that adds
>> another step to what is necessary for fulfillment. There are of course exceptions to this, which is
>> why we created to order approval workflow a long time ago (and this is still in place and should
>> still work, though I don't know if anyone has used it in a while...).
>>
>>
>> Even for wholesale to more generally sales to businesses where prices
>> are custom to the order the price is usually decided on by the company. This can be done by an
>> employee using the Order Manager to enter an order (from scratch or based on a quote or whatever),
>> or by an employee creating a quote for a customer that the customer can then accept on the
>> ecommerce site, placing an order without being able to change quantities, etc.
>>
>> Is there a specific approval process that you need to cover?
>>
>>
>> -David
>>
>>
>>
>> Ian Gilbert wrote:
>>
>>> What is the rationale behind auto approving orders taken with payment made by credit card?
>>> Whilst
>>> I can understand that the actual payment might be approved surely this approval process is an
>>> internal one and so should wait until the actual order is approved rather than the payment?
>>>
>>>
>>> Ian Gilbert
>>> www.ethicalshopper.net Fair trade: the alternative choice for your everyday shopping
>>> 0845 456 2429
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