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Re: Users - Requirement/WorkEffort - request for comment

Posted by David E. Jones on Jun 01, 2006; 5:19am
URL: http://ofbiz.116.s1.nabble.com/Users-Requirement-WorkEffort-request-for-comment-tp139587p139589.html



Si Chen wrote:
> You might want to search back a bit to discussions I've had with David.  
> His opinion was that CustRequest should be used to record these things,
> instead of Requirement.

To say what should be used more information on the intended problem to solve would be necessary. Requests are for information coming from a client/customer or prospective client/customer. Requirements can be assembled in response to those and then associated with Work Efforts to manage the actual fulfillment of requirements.

-David

> Charles Johnson wrote:
>> Silverston, on p.186 states:
>>
>> "A WORK REQUIREMENT and a WORK EFFORT are two different but related
>> entities. A work requirement represents the need to perform some type of
>> work. This could be a requirement stemming from a decision to
>> manufacture inventory items, deliver services, conduct a project or
>> repair an asset of the enterprise such as a piece of equipment or a
>> piece of software.
>>     A work effort is the fulfillment of the work requirement"
>>    
>>
>> As far as i can see, there doesn't so far seem to be much relating of
>> Requirement and WorkEffort two going on, particularly in the context of
>> *internal* requirements. Is this by accident or by design?
>>
>> Consider the matter of sending emails:
>>
>> Each email that's sent from the office is not in itself, i think, a work
>> effort but should be related to some other work effort. This work effort
>> in turn relates to some requirement. In practice, is it not the case
>> that every email should be recorded as a communication event?
>> What facilities are there to ensure that *incoming* mail is so related
>> where appropriate?
>>
>> There must be others who have examined these issues and considered them
>> in light of best commercial practice and i'd be interested in commentary
>> on this.
>>
>> CJ
>>  
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