Re: Users - Credit Memo

Posted by BJ Freeman on
URL: http://ofbiz.116.s1.nabble.com/Users-Credit-Memo-tp139836p139838.html

normal business it to create a credit memo which references the Order
and customer.
The would not effect the order module but accounting. When a
invoice/statement is generated, the Credit memo shows.
so I would imagine a transaction with a Credit memo type and the order
and PartyID included. Also there should be an email notification of this
event.


Chris Howe sent the following on 6/12/06 11:22 AM:

> Two problems with using a return.  
>
> 1) A return wants to do stuff with inventory and
> facilities (there is no transfer of product)
> 2)  The Credit Memo needs to be appliable to the
> original invoice so that the original invoice can be
> closed.  
>
>
> =====David Jones wrote:
>
> Do you mean a partial refund? A Return is probably the
> best way to go.
>
> -David
>
>
> Chris Howe wrote:
>
>>If the price is incorrect on a shipped order, how do
>>you create/apply a credit memo?
>>
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