Re: Chat Modules

Posted by Scott. on
URL: http://ofbiz.116.s1.nabble.com/Chat-Modules-tp145876p145882.html

It depends what kind of business you are in and where you put the value of "instant messaging" I guess. In my business the customer is king. Sales reps might be on the phone and we can still feed them info as it arrives. We can interrupt them to let them know about important phone calls. We can collaborate on projects even when we are outside the office just by virtue of being logged in.

There are endless reasons but it depends on what you see as the future of ofbiz. I would really like to see my entire business run from one app. One user, one app and all from a browser. That’s my ideal situation and chat could go a long way in accomplishing that.



David E. Jones-2 wrote
Not much.

What would it even mean to integrate text chat with OFBiz?

-David


On Apr 23, 2007, at 12:48 PM, Scott A wrote:

>
> That's why the license would be so important. What does David have  
> to say?
>
>
> Walter Vaughan wrote:
>>
>> Jacques Le Roux wrote:
>>
>>> Yes, I would recommend Jabber too.
>>
>> http://today.java.net/pub/a/today/2006/10/05/instant-messaging-for- 
>> jabber-with-smack.html
>> The SmackAPI according to the article is Apache licensed. IANAL,  
>> etc.....
>>
>> This looks like this an interesting add on. Would be insanely  
>> powerful to
>> add it
>> into the ecommerce modules with perhaps some sort of ACD backend.
>>
>> --
>> Walter
>>
>>
>
> --
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>