Re: Chat Modules

Posted by David E Jones on
URL: http://ofbiz.116.s1.nabble.com/Chat-Modules-tp145876p145883.html


On Apr 23, 2007, at 1:39 PM, Scott A wrote:

> It depends what kind of business you are in and where you put the  
> value of
> "instant messaging" I guess. In my business the customer is king.  
> Sales reps
> might be on the phone and we can still feed them info as it  
> arrives. We can
> interrupt them to let them know about important phone calls. We can
> collaborate on projects even when we are outside the office just by  
> virtue
> of being logged in.
>
> There are endless reasons but it depends on what you see as the  
> future of
> ofbiz. I would really like to see my entire business run from one  
> app. One
> user, one app and all from a browser. That’s my ideal situation and  
> chat
> could go a long way in accomplishing that.

I guess my question wasn't very clear... sorry about that.

When I said "what would it mean" I really meant, what would be the  
touch points between the chat system and OFBiz?

Are you saying that you'd want the chat to be in the same browser  
window as the rest of OFBiz? What if the user has half a dozen OFBiz  
browser tabs open in different applications as they are jumping  
around working on things, would there be a chat in each one?

Or are you just saying that authenticating with OFBiz would somehow  
automatically also start the chat client and authenticate the user?

Or maybe something else entirely?

Anyway, let us know what you have in mind about how this might work,  
from a functional or user perspective at least, not worrying about  
how it might actually be implemented.

-David