Re: Chat Modules

Posted by Adrian Crum on
URL: http://ofbiz.116.s1.nabble.com/Chat-Modules-tp145876p145886.html

Scott A wrote:
> It depends what kind of business you are in and where you put the value of
> "instant messaging" I guess. In my business the customer is king. Sales reps
> might be on the phone and we can still feed them info as it arrives. We can
> interrupt them to let them know about important phone calls. We can
> collaborate on projects even when we are outside the office just by virtue
> of being logged in.

That can be done with existing IM software outside of OFBiz.

Where is see OFBiz integration coming into play is having a button in the chat
window that says "Save IM to customer file" or something. It would save C&P the
IM to a data entry screen.