Re: Paying off invoices under a billing account

Posted by Ean Schuessler on Mar 15, 2010; 9:24pm
URL: http://ofbiz.116.s1.nabble.com/Paying-off-invoices-under-a-billing-account-tp1592863p1594053.html

Sharan-F wrote:

> I've got a question from a process point of view. If your customer pays on
> an invoice by invoice basis then why use a billing account? The standard
> invoice payment process functionality (with agreements if you want to give
> them a grace period in which to pay) can handle this.
>
> I would say that if your customer wants to consolidate more than one invoice
> into a statement that you could issue to them and then they make say one
> payment at the end of the month that will cover multiple invoices then the
> billing account would be the way to go.
>
> I've done some testing this morning and something has changed (ie. Isnt
> working anymore) in the billing accounts functionality since I wrote the
> help screens because I went through and tested everything at the time.
>
> Anyway when it was working this is what you could do:
>
> If you use the billing account screens to input the payment (instead of the
> payment screens) then you have the option to apply all or some of that
> payment to the outstanding invoices on the billing account – so partial
> payment of invoices are catered for.
>
> The 'Capture' button next to the invoice would do the invoice application of
> the payment plus create any partial and outstanding applications. (And it's
> the 'Capture' button that's stopped working)
>  

The double apply/capture process was confusing one of my clients to

bits. Sadly I can't see any really easy way to deal with this other
than, perhaps, some kind of "auto-capture" ECA on the billing account
that tries to make a best-guess on closing out invoices. It would also
be convenient if you could see the customer's billing account balances
from the payment application screen and choose to apply some of a
payment to the billing account from there (single point of control).

The real confusion we're seeing is in handling purchase return credit
since you have to have a financial account to deal with those credits
(if that process even works for you).

--
Ean Schuessler, CTO
[hidden email]
214-720-0700 x 315
Brainfood, Inc.
http://www.brainfood.com