Re: Can't login to Jira

Posted by Scott Gray-2 on
URL: http://ofbiz.116.s1.nabble.com/Can-t-login-to-Jira-tp624018p624305.html

Hi Ruth,

It looks to me like jira won't be able to send you your password  
because your email address isn't valid: https://issues.apache.org/jira/secure/ViewProfile.jspa?name=rhoffman%40aesolves.com
Notice that your email is "rhoffman at aesolves" rather than "rhoffman  
at aesolves dot com"

I'm not sure why your password would suddenly stop working but it's  
not something we can fix for you, you'd have to take the issue up with  
infrastructure (which would require that you create a jira issue :-)

I'm not subscribed to the infra mailing list but perhaps another  
committer who is (it's a committer only list) could request that they  
fix the email address on your account.

Regards
Scott

HotWax Media
http://www.hotwaxmedia.com

On 20/11/2009, at 4:21 AM, Ruth Hoffman wrote:

> Hi Jacques:
> Here's the deal. It is not working for me...I tried the username/
> password I've been using for sometime now with no luck. Then I tried  
> having my password sent to me at [hidden email] (which I  
> verified as a valid username by trying to create another account  
> with that username. When doing that I'm told that user already  
> exists. OK, so my username is still good).
>
> However, after requesting a password to be sent to me, no password  
> shows up in my mail box. And I still can't login. I'm hesitant to  
> create yet another account  because I already have 10 bizillion  
> accounts around the world and I'm getting tired of spending all my  
> time trying to track and remember my account information. :-(
> But, in this case, if need be, I'll create a new account. Just,  
> someone let me know if I need to.
>
> So, there you have it.
> Ruth
>
> Jacques Le Roux wrote:
>> Hi Ruth,
>>
>> It works for me (deconnection, then login : ok)
>>
>> Jacques
>>
>> From: "Ruth Hoffman" <[hidden email]>
>>> Hi List:
>>> Not sure why, perhaps all the moving of servers...but I can't  
>>> login to Jira anymore. And Jira doesn't recognize my email  
>>> address, so it won't send me my  username or password. Do I need  
>>> to create a new account?
>>>
>>> Regards,
>>> Ruth
>>>
>>
>>