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Re: Can't login to Jira

Posted by Ruth Hoffman-2 on Nov 20, 2009; 2:39am
URL: http://ofbiz.116.s1.nabble.com/Can-t-login-to-Jira-tp624018p624361.html

Hi Scott:
Thanks for looking into this for me. I can just create another account.
I was just wondering if that is the best thing to do.
Thanks again
Ruth

Scott Gray wrote:

> Hi Ruth,
>
> It looks to me like jira won't be able to send you your password
> because your email address isn't valid:
> https://issues.apache.org/jira/secure/ViewProfile.jspa?name=rhoffman%40aesolves.com 
>
> Notice that your email is "rhoffman at aesolves" rather than "rhoffman
> at aesolves dot com"
>
> I'm not sure why your password would suddenly stop working but it's
> not something we can fix for you, you'd have to take the issue up with
> infrastructure (which would require that you create a jira issue :-)
>
> I'm not subscribed to the infra mailing list but perhaps another
> committer who is (it's a committer only list) could request that they
> fix the email address on your account.
>
> Regards
> Scott
>
> HotWax Media
> http://www.hotwaxmedia.com
>
> On 20/11/2009, at 4:21 AM, Ruth Hoffman wrote:
>
>> Hi Jacques:
>> Here's the deal. It is not working for me...I tried the
>> username/password I've been using for sometime now with no luck. Then
>> I tried having my password sent to me at [hidden email] (which
>> I verified as a valid username by trying to create another account
>> with that username. When doing that I'm told that user already
>> exists. OK, so my username is still good).
>>
>> However, after requesting a password to be sent to me, no password
>> shows up in my mail box. And I still can't login. I'm hesitant to
>> create yet another account  because I already have 10 bizillion
>> accounts around the world and I'm getting tired of spending all my
>> time trying to track and remember my account information. :-(
>> But, in this case, if need be, I'll create a new account. Just,
>> someone let me know if I need to.
>>
>> So, there you have it.
>> Ruth
>>
>> Jacques Le Roux wrote:
>>> Hi Ruth,
>>>
>>> It works for me (deconnection, then login : ok)
>>>
>>> Jacques
>>>
>>> From: "Ruth Hoffman" <[hidden email]>
>>>> Hi List:
>>>> Not sure why, perhaps all the moving of servers...but I can't login
>>>> to Jira anymore. And Jira doesn't recognize my email address, so it
>>>> won't send me my  username or password. Do I need to create a new
>>>> account?
>>>>
>>>> Regards,
>>>> Ruth
>>>>
>>>
>>>
>