AI chatbot platform
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A chatbot platform is a service that allows marketers to create and maintain chatbots for various messengers. This has caused an increase in the need of a robust customer service. Implementing AI chatbot platform way in allowing companies to manage a large number of customer queries in a comparatively short period. Even though chatbot implementation does involve a certain amount of investment, it ideally is way lower than the traditional customer service model that largely involves salaries, infrastructure, training and multiple other resources. Here are some of the ways in which the usage of chatbots can effectively help a business:
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In an age where consumers are bombarded with marketing offers and advertisements, many of which never reach the intended target, it’s important to consider how technology can help you cut through the noise and connect with your customers more directly. One way to do this is through AI chatbots, which allow you to answer questions more quickly and efficiently than human customer service representatives can. In this article, we’ll look at some of the best AI chatbots available online today as well as how they can help your business. If you have any questions or feedback on our suggestions, please leave them in the comments section below!
1) Facebook Messenger Bots There are many different Facebook Messenger bots on offer. It’s a good idea to consider what information your customers need and deliver it to them in a structured way. Here are some examples of Facebook Messenger bots you can use for your business 2) Google Assistant Bots As Google’s parent company, Alphabet continues to offer innovative tools that are helpful to users and businesses alike. One such tool is Google Assistant, a virtual assistant app on smartphones. Customers can ask it questions and get answers or have their calendar events added, making Google Assistant a great business-planning asset. It also works with third-party apps so you can launch your very own chatbot through Google Assistant. 3) Amazon Alexa Bots Amazon Alexa’s chatbot platform has a lot of potential, but it’s still fairly basic. The bots run on AWS Lambda and are voice-activated. You can currently use them to make a reservation or ask about movie showtimes. Many companies have already built chatbots using Amazon Alexa, including Capital One and Aeromexico. 4) Cortana Bot The Cortana Bot is built on Microsoft’s bot framework, making it one of a few bots using Microsoft technology. This can help with future compatibility as Cortana Bot continues to add new features. It was also recently announced that they would be partnering with Slack, so you know their technology will work seamlessly with one of today’s most popular communication platforms. The user interface (UI) is clean and easy to navigate, but there are only about a dozen bot commands available at present time. |
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