Are Returns and Payments on speaking terms?

[rhodebump]

Everyone,
I figured out that one needs to ship the order before return items can be created on the return.

My question is, does the return of the order cause the customers's credit card to be refunded with the return amount, or is the credit card refund a separate process?


For the credit card refund, while I see one can do a authorize and a capture using the ordermgr, I do not see a return function in the UI.  Any info on this?

Thank you.
Phillip

[Jacques Le Roux]

Quick answer : did you try QuickShip ans QuickRefund. You may follow these ways to understand how to adapt to your needs...

Jacques

De : "Phillip Rhodes" <[hidden email]>
>
> Everyone,
> I figured out that one needs to ship the order before return items can be created on the return.
>
> My question is, does the return of the order cause the customers's credit card to be refunded with the return amount, or is the
credit card refund a separate process?
>
>
> For the credit card refund, while I see one can do a authorize and a capture using the ordermgr, I do not see a return function in
the UI.  Any info on this?
>
> Thank you.
> Phillip
>