Chat Modules

[Scott.]

Hello All,

We want to add a chat module to ofbiz for our employees to be able to communicate with each other when they are online. We currently use MSN Messenger and we like the ability to have private chats or conferences, notifications, etc but we want to close it from the outside world for now.

Does anyone know of any modules out there that may be consistent with the Apache license that we could work on and give back to the community? Any pointers from the senior guys here?

Much appreciated.

[Brett]

I don't know of any ofbiz modules.  You might want to look at jabber
as a good open source I.M. technology.  I'm not sure what the license
is but there are lots of clients to choose from and the security is
good.  You could possibly integrate this with ofbiz but it depends on
what you want to accomplish.

If the objective is to control I.M. Communication internally than
jabber is a good solution.

www.jabber.org


Brett

On 4/23/07, Scott A <[hidden email]> wrote:

>
> Hello All,
>
> We want to add a chat module to ofbiz for our employees to be able to
> communicate with each other when they are online. We currently use MSN
> Messenger and we like the ability to have private chats or conferences,
> notifications, etc but we want to close it from the outside world for now.
>
> Does anyone know of any modules out there that may be consistent with the
> Apache license that we could work on and give back to the community? Any
> pointers from the senior guys here?
>
> Much appreciated.
>
> --
> View this message in context:
> http://www.nabble.com/Chat-Modules-tf3631776.html#a10140868
> Sent from the OFBiz - User mailing list archive at Nabble.com.
>
>

[Jacques Le Roux]

Yes, I would recommend Jabber too.
They were using their own licence http://www.jabber.org/about/josl.shtml
but they stopped http://www.opensource.org/licenses/category (see
"Licenses that have been voluntarily retired")
It seems that they use GPL now but not sure.

Jacques

De : "Brett Palmer" <[hidden email]>

> I don't know of any ofbiz modules.  You might want to look at jabber
> as a good open source I.M. technology.  I'm not sure what the license
> is but there are lots of clients to choose from and the security is
> good.  You could possibly integrate this with ofbiz but it depends on
> what you want to accomplish.
>
> If the objective is to control I.M. Communication internally than
> jabber is a good solution.
>
> www.jabber.org
>
>
> Brett
>
> On 4/23/07, Scott A <[hidden email]> wrote:
> >
> > Hello All,
> >
> > We want to add a chat module to ofbiz for our employees to be able

to
> > communicate with each other when they are online. We currently use
MSN
> > Messenger and we like the ability to have private chats or
conferences,
> > notifications, etc but we want to close it from the outside world
for now.
> >
> > Does anyone know of any modules out there that may be consistent
with the
> > Apache license that we could work on and give back to the community?
Any

> > pointers from the senior guys here?
> >
> > Much appreciated.
> >
> > --
> > View this message in context:
> > http://www.nabble.com/Chat-Modules-tf3631776.html#a10140868
> > Sent from the OFBiz - User mailing list archive at Nabble.com.
> >
> >

[Walter Vaughan]

Jacques Le Roux wrote:

> Yes, I would recommend Jabber too.

http://today.java.net/pub/a/today/2006/10/05/instant-messaging-for-jabber-with-smack.html
The SmackAPI according to the article is Apache licensed. IANAL, etc.....

This looks like this an interesting add on. Would be insanely powerful to add it
into the ecommerce modules with perhaps some sort of ACD backend.

--
Walter

[Scott.]

That's why the license would be so important. What does David have to say?

Walter Vaughan wrote

Jacques Le Roux wrote:

> Yes, I would recommend Jabber too.

http://today.java.net/pub/a/today/2006/10/05/instant-messaging-for-jabber-with-smack.html
The SmackAPI according to the article is Apache licensed. IANAL, etc.....

This looks like this an interesting add on. Would be insanely powerful to add it
into the ecommerce modules with perhaps some sort of ACD backend.

--
Walter

[David E Jones]

Not much.

What would it even mean to integrate text chat with OFBiz?

-David


On Apr 23, 2007, at 12:48 PM, Scott A wrote:

>
> That's why the license would be so important. What does David have  
> to say?
>
>
> Walter Vaughan wrote:
>>
>> Jacques Le Roux wrote:
>>
>>> Yes, I would recommend Jabber too.
>>
>> http://today.java.net/pub/a/today/2006/10/05/instant-messaging-for- 
>> jabber-with-smack.html
>> The SmackAPI according to the article is Apache licensed. IANAL,  
>> etc.....
>>
>> This looks like this an interesting add on. Would be insanely  
>> powerful to
>> add it
>> into the ecommerce modules with perhaps some sort of ACD backend.
>>
>> --
>> Walter
>>
>>
>
> --
> View this message in context: http://www.nabble.com/Chat-Modules- 
> tf3631776.html#a10146317
> Sent from the OFBiz - User mailing list archive at Nabble.com.
>

[Scott.]

It depends what kind of business you are in and where you put the value of "instant messaging" I guess. In my business the customer is king. Sales reps might be on the phone and we can still feed them info as it arrives. We can interrupt them to let them know about important phone calls. We can collaborate on projects even when we are outside the office just by virtue of being logged in.

There are endless reasons but it depends on what you see as the future of ofbiz. I would really like to see my entire business run from one app. One user, one app and all from a browser. That’s my ideal situation and chat could go a long way in accomplishing that.

David E. Jones-2 wrote

Not much.

What would it even mean to integrate text chat with OFBiz?

-David


On Apr 23, 2007, at 12:48 PM, Scott A wrote:

>
> That's why the license would be so important. What does David have  
> to say?
>
>
> Walter Vaughan wrote:
>>
>> Jacques Le Roux wrote:
>>
>>> Yes, I would recommend Jabber too.
>>
>> http://today.java.net/pub/a/today/2006/10/05/instant-messaging-for- 
>> jabber-with-smack.html
>> The SmackAPI according to the article is Apache licensed. IANAL,  
>> etc.....
>>
>> This looks like this an interesting add on. Would be insanely  
>> powerful to
>> add it
>> into the ecommerce modules with perhaps some sort of ACD backend.
>>
>> --
>> Walter
>>
>>
>
> --
> View this message in context: http://www.nabble.com/Chat-Modules- 
> tf3631776.html#a10146317
> Sent from the OFBiz - User mailing list archive at Nabble.com.
>


 

[Adrian Crum]

Scott A wrote:
> It depends what kind of business you are in and where you put the value of
> "instant messaging" I guess. In my business the customer is king. Sales reps
> might be on the phone and we can still feed them info as it arrives. We can
> interrupt them to let them know about important phone calls. We can
> collaborate on projects even when we are outside the office just by virtue
> of being logged in.

That can be done with existing IM software outside of OFBiz.

Where is see OFBiz integration coming into play is having a button in the chat
window that says "Save IM to customer file" or something. It would save C&P the
IM to a data entry screen.

[Adrian Crum]

Adrian Crum wrote:
> Where is see OFBiz integration coming into play is having a button in
> the chat window that says "Save IM to customer file" or something. It
> would save C&P the IM to a data entry screen.

That wasn't clear. What I meant to say is:

It would eliminate having to C&P the IM to a data entry screen.

[David E Jones]

On Apr 23, 2007, at 1:39 PM, Scott A wrote:

> It depends what kind of business you are in and where you put the  
> value of
> "instant messaging" I guess. In my business the customer is king.  
> Sales reps
> might be on the phone and we can still feed them info as it  
> arrives. We can
> interrupt them to let them know about important phone calls. We can
> collaborate on projects even when we are outside the office just by  
> virtue
> of being logged in.
>
> There are endless reasons but it depends on what you see as the  
> future of
> ofbiz. I would really like to see my entire business run from one  
> app. One
> user, one app and all from a browser. That’s my ideal situation and  
> chat
> could go a long way in accomplishing that.

I guess my question wasn't very clear... sorry about that.

When I said "what would it mean" I really meant, what would be the  
touch points between the chat system and OFBiz?

Are you saying that you'd want the chat to be in the same browser  
window as the rest of OFBiz? What if the user has half a dozen OFBiz  
browser tabs open in different applications as they are jumping  
around working on things, would there be a chat in each one?

Or are you just saying that authenticating with OFBiz would somehow  
automatically also start the chat client and authenticate the user?

Or maybe something else entirely?

Anyway, let us know what you have in mind about how this might work,  
from a functional or user perspective at least, not worrying about  
how it might actually be implemented.

-David

[BJ Freeman]

I would say to leverage the communications events and the forums module
to make a chat or IM.

Scott A sent the following on 4/23/2007 6:07 AM:

> Hello All,
>
> We want to add a chat module to ofbiz for our employees to be able to
> communicate with each other when they are online. We currently use MSN
> Messenger and we like the ability to have private chats or conferences,
> notifications, etc but we want to close it from the outside world for now.
>
> Does anyone know of any modules out there that may be consistent with the
> Apache license that we could work on and give back to the community? Any
> pointers from the senior guys here?
>
> Much appreciated.
>

[Scott.]

Hi All,

Thanks for the response. I guess the best method of explaining for me is to give a real world example of the use of a bundled IM. Here’s the example;

I am at an airport and I get a phone call from someone at the company panicking because a customer has called and is screaming about his order. I go to one of those internet kiosks and I get online and log into OFBIZ. My wish would be at that point to be connected totally to the office. I’d be logged into OFBIZ and show online to other users. I look up the customer order and all is correct except I don’t see a payment and that’s the reason it has not been shipped. I click on a chat icon and a chat window pops up. I IM the accounting department and ask if they have posted the customer check. They tell me that they received the payment buy someone screwed up and did not enter it. I then IM the shipping department and tell them that I am authorizing the shipment. Shipment goes out and we have a happy customer.

At this point, I’ve done all this from an internet kiosk. I didn’t have to find an unbundled IM to try and connect with the office. Questions and answers were immediate and best of all, there is a log of the conversation on my server that can verify who said what if there were a problem. All this and I’ve only had to enter one username and password.

I hope this helps to clarify what’s in my mind.

David E. Jones-2 wrote

On Apr 23, 2007, at 1:39 PM, Scott A wrote:

> It depends what kind of business you are in and where you put the  
> value of
> "instant messaging" I guess. In my business the customer is king.  
> Sales reps
> might be on the phone and we can still feed them info as it  
> arrives. We can
> interrupt them to let them know about important phone calls. We can
> collaborate on projects even when we are outside the office just by  
> virtue
> of being logged in.
>
> There are endless reasons but it depends on what you see as the  
> future of
> ofbiz. I would really like to see my entire business run from one  
> app. One
> user, one app and all from a browser. That’s my ideal situation and  
> chat
> could go a long way in accomplishing that.

I guess my question wasn't very clear... sorry about that.

When I said "what would it mean" I really meant, what would be the  
touch points between the chat system and OFBiz?

Are you saying that you'd want the chat to be in the same browser  
window as the rest of OFBiz? What if the user has half a dozen OFBiz  
browser tabs open in different applications as they are jumping  
around working on things, would there be a chat in each one?

Or are you just saying that authenticating with OFBiz would somehow  
automatically also start the chat client and authenticate the user?

Or maybe something else entirely?

Anyway, let us know what you have in mind about how this might work,  
from a functional or user perspective at least, not worrying about  
how it might actually be implemented.

-David



 

[jonwimp]

Agreed.

Will this also mean an additional "cron job" in the JobSandbox? Or a change can be made to the
header of each page to poll for incoming messages (via Ajax)?

Jonathon

BJ Freeman wrote:

> I would say to leverage the communications events and the forums module
> to make a chat or IM.
>
> Scott A sent the following on 4/23/2007 6:07 AM:
>> Hello All,
>>
>> We want to add a chat module to ofbiz for our employees to be able to
>> communicate with each other when they are online. We currently use MSN
>> Messenger and we like the ability to have private chats or conferences,
>> notifications, etc but we want to close it from the outside world for now.
>>
>> Does anyone know of any modules out there that may be consistent with the
>> Apache license that we could work on and give back to the community? Any
>> pointers from the senior guys here?
>>
>> Much appreciated.
>>
>
>

[BJ Freeman]

actually there is a browser refresh that I have used for years.
so only have to have the form (widget) for sending data and making it a
comm event.
then the refresh would poll the comm events for that channel


Jonathon -- Improov sent the following on 4/23/2007 7:12 PM:

> Agreed.
>
> Will this also mean an additional "cron job" in the JobSandbox? Or a
> change can be made to the header of each page to poll for incoming
> messages (via Ajax)?
>
> Jonathon
>
> BJ Freeman wrote:
>> I would say to leverage the communications events and the forums module
>> to make a chat or IM.
>>
>> Scott A sent the following on 4/23/2007 6:07 AM:
>>> Hello All,
>>>
>>> We want to add a chat module to ofbiz for our employees to be able to
>>> communicate with each other when they are online. We currently use MSN
>>> Messenger and we like the ability to have private chats or conferences,
>>> notifications, etc but we want to close it from the outside world for
>>> now.
>>>
>>> Does anyone know of any modules out there that may be consistent with
>>> the
>>> Apache license that we could work on and give back to the community? Any
>>> pointers from the senior guys here?
>>>
>>> Much appreciated.
>>
>>
>
>
>
>

[jonwimp]

BJ,

You mean each and every page can be "refreshed" without re-submitting forms or re-doing stuff?
That's nice. How'd you do it?

Jonathon

BJ Freeman wrote:

> actually there is a browser refresh that I have used for years.
> so only have to have the form (widget) for sending data and making it a
> comm event.
> then the refresh would poll the comm events for that channel
>
>
> Jonathon -- Improov sent the following on 4/23/2007 7:12 PM:
>> Agreed.
>>
>> Will this also mean an additional "cron job" in the JobSandbox? Or a
>> change can be made to the header of each page to poll for incoming
>> messages (via Ajax)?
>>
>> Jonathon
>>
>> BJ Freeman wrote:
>>> I would say to leverage the communications events and the forums module
>>> to make a chat or IM.
>>>
>>> Scott A sent the following on 4/23/2007 6:07 AM:
>>>> Hello All,
>>>>
>>>> We want to add a chat module to ofbiz for our employees to be able to
>>>> communicate with each other when they are online. We currently use MSN
>>>> Messenger and we like the ability to have private chats or conferences,
>>>> notifications, etc but we want to close it from the outside world for
>>>> now.
>>>>
>>>> Does anyone know of any modules out there that may be consistent with
>>>> the
>>>> Apache license that we could work on and give back to the community? Any
>>>> pointers from the senior guys here?
>>>>
>>>> Much appreciated.
>>>
>>
>>
>>
>
>

[Jacques Le Roux]

https://addons.mozilla.org/fr/firefox/addon/115

Jacques

De : "Jonathon -- Improov" <[hidden email]>
> BJ,
>
> You mean each and every page can be "refreshed" without re-submitting
forms or re-doing stuff?
> That's nice. How'd you do it?
>
> Jonathon
>
> BJ Freeman wrote:
> > actually there is a browser refresh that I have used for years.
> > so only have to have the form (widget) for sending data and making
it a
> > comm event.
> > then the refresh would poll the comm events for that channel
> >
> >
> > Jonathon -- Improov sent the following on 4/23/2007 7:12 PM:
> >> Agreed.
> >>
> >> Will this also mean an additional "cron job" in the JobSandbox? Or
a
> >> change can be made to the header of each page to poll for incoming
> >> messages (via Ajax)?
> >>
> >> Jonathon
> >>
> >> BJ Freeman wrote:
> >>> I would say to leverage the communications events and the forums
module
> >>> to make a chat or IM.
> >>>
> >>> Scott A sent the following on 4/23/2007 6:07 AM:
> >>>> Hello All,
> >>>>
> >>>> We want to add a chat module to ofbiz for our employees to be
able to
> >>>> communicate with each other when they are online. We currently
use MSN
> >>>> Messenger and we like the ability to have private chats or
conferences,
> >>>> notifications, etc but we want to close it from the outside world
for
> >>>> now.
> >>>>
> >>>> Does anyone know of any modules out there that may be consistent
with
> >>>> the
> >>>> Apache license that we could work on and give back to the
community? Any
> >>>> pointers from the senior guys here?
> >>>>
> >>>> Much appreciated.
> >>>
> >>
> >>
> >>
> >
> >

[jonwimp]

And it wouldn't re-submit a form? Say you just submitted a form, and your URL says something like
"createRecord". Wouldn't a page refresh create a record again, a new one this time?

Jonathon

Jacques Le Roux wrote:

> https://addons.mozilla.org/fr/firefox/addon/115
>
> Jacques
>
> De : "Jonathon -- Improov" <[hidden email]>
>> BJ,
>>
>> You mean each and every page can be "refreshed" without re-submitting
> forms or re-doing stuff?
>> That's nice. How'd you do it?
>>
>> Jonathon
>>
>> BJ Freeman wrote:
>>> actually there is a browser refresh that I have used for years.
>>> so only have to have the form (widget) for sending data and making
> it a
>>> comm event.
>>> then the refresh would poll the comm events for that channel
>>>
>>>
>>> Jonathon -- Improov sent the following on 4/23/2007 7:12 PM:
>>>> Agreed.
>>>>
>>>> Will this also mean an additional "cron job" in the JobSandbox? Or
> a
>>>> change can be made to the header of each page to poll for incoming
>>>> messages (via Ajax)?
>>>>
>>>> Jonathon
>>>>
>>>> BJ Freeman wrote:
>>>>> I would say to leverage the communications events and the forums
> module
>>>>> to make a chat or IM.
>>>>>
>>>>> Scott A sent the following on 4/23/2007 6:07 AM:
>>>>>> Hello All,
>>>>>>
>>>>>> We want to add a chat module to ofbiz for our employees to be
> able to
>>>>>> communicate with each other when they are online. We currently
> use MSN
>>>>>> Messenger and we like the ability to have private chats or
> conferences,
>>>>>> notifications, etc but we want to close it from the outside world
> for
>>>>>> now.
>>>>>>
>>>>>> Does anyone know of any modules out there that may be consistent
> with
>>>>>> the
>>>>>> Apache license that we could work on and give back to the
> community? Any
>>>>>> pointers from the senior guys here?
>>>>>>
>>>>>> Much appreciated.
>>>>
>>>>
>>>
>
>

[BJ Freeman]

Specifies a delay in seconds before the browser automatically reloads
the document. Optionally, specifies an alternative URL to load. E.g.

<META HTTP-EQUIV="Refresh" CONTENT="3;URL=http://www.some.org/some.html">


or (HTTP header)

Refresh: 3;URL=http://www.some.org/some.html

In Netscape Navigator, has the same effect as clicking "Reload"; i.e.
issues an HTTP GET with Pragma: no-cache (and If-Modified-Since header
if a cached copy exists).

Note: If a script is executed which reloads the current document, the
action of the Refresh tag may be undefined. (e.g. <body onLoad=
"document.location='otherdoc.doc'>)

this does a get command to the server. so you have a frame where the top
does a refresh  the submit of the text in a second frame. the only
reason the frame is necessary is so you don't have the text box keep
getting refreshed if someone has not finished typing

Jonathon -- Improov sent the following on 4/25/2007 5:57 AM:

> And it wouldn't re-submit a form? Say you just submitted a form, and
> your URL says something like "createRecord". Wouldn't a page refresh
> create a record again, a new one this time?
>
> Jonathon
>
> Jacques Le Roux wrote:
>> https://addons.mozilla.org/fr/firefox/addon/115
>>
>> Jacques
>>
>> De : "Jonathon -- Improov" <[hidden email]>
>>> BJ,
>>>
>>> You mean each and every page can be "refreshed" without re-submitting
>> forms or re-doing stuff?
>>> That's nice. How'd you do it?
>>>
>>> Jonathon
>>>
>>> BJ Freeman wrote:
>>>> actually there is a browser refresh that I have used for years.
>>>> so only have to have the form (widget) for sending data and making
>> it a
>>>> comm event.
>>>> then the refresh would poll the comm events for that channel
>>>>
>>>>
>>>> Jonathon -- Improov sent the following on 4/23/2007 7:12 PM:
>>>>> Agreed.
>>>>>
>>>>> Will this also mean an additional "cron job" in the JobSandbox? Or
>> a
>>>>> change can be made to the header of each page to poll for incoming
>>>>> messages (via Ajax)?
>>>>>
>>>>> Jonathon
>>>>>
>>>>> BJ Freeman wrote:
>>>>>> I would say to leverage the communications events and the forums
>> module
>>>>>> to make a chat or IM.
>>>>>>
>>>>>> Scott A sent the following on 4/23/2007 6:07 AM:
>>>>>>> Hello All,
>>>>>>>
>>>>>>> We want to add a chat module to ofbiz for our employees to be
>> able to
>>>>>>> communicate with each other when they are online. We currently
>> use MSN
>>>>>>> Messenger and we like the ability to have private chats or
>> conferences,
>>>>>>> notifications, etc but we want to close it from the outside world
>> for
>>>>>>> now.
>>>>>>>
>>>>>>> Does anyone know of any modules out there that may be consistent
>> with
>>>>>>> the
>>>>>>> Apache license that we could work on and give back to the
>> community? Any
>>>>>>> pointers from the senior guys here?
>>>>>>>
>>>>>>> Much appreciated.
>>>>>
>>>>>
>>>>
>>
>>
>
>
>
>

[Jacques Le Roux]

No in such a case (with the same parameters) it should only "update" (ie
doing nothing).

But I guess BJ already gave you a better answer...

Jacques

----- Message d'origine -----
De : "Jonathon -- Improov" <[hidden email]>
À : <[hidden email]>
Envoyé : mercredi 25 avril 2007 15:57
Objet : Re: [SPAM] Re: Chat Modules


> And it wouldn't re-submit a form? Say you just submitted a form, and
your URL says something like
> "createRecord". Wouldn't a page refresh create a record again, a new
one this time?

>
> Jonathon
>
> Jacques Le Roux wrote:
> > https://addons.mozilla.org/fr/firefox/addon/115
> >
> > Jacques
> >
> > De : "Jonathon -- Improov" <[hidden email]>
> >> BJ,
> >>
> >> You mean each and every page can be "refreshed" without

re-submitting

> > forms or re-doing stuff?
> >> That's nice. How'd you do it?
> >>
> >> Jonathon
> >>
> >> BJ Freeman wrote:
> >>> actually there is a browser refresh that I have used for years.
> >>> so only have to have the form (widget) for sending data and making
> > it a
> >>> comm event.
> >>> then the refresh would poll the comm events for that channel
> >>>
> >>>
> >>> Jonathon -- Improov sent the following on 4/23/2007 7:12 PM:
> >>>> Agreed.
> >>>>
> >>>> Will this also mean an additional "cron job" in the JobSandbox?

Or
> > a
> >>>> change can be made to the header of each page to poll for
incoming

> >>>> messages (via Ajax)?
> >>>>
> >>>> Jonathon
> >>>>
> >>>> BJ Freeman wrote:
> >>>>> I would say to leverage the communications events and the forums
> > module
> >>>>> to make a chat or IM.
> >>>>>
> >>>>> Scott A sent the following on 4/23/2007 6:07 AM:
> >>>>>> Hello All,
> >>>>>>
> >>>>>> We want to add a chat module to ofbiz for our employees to be
> > able to
> >>>>>> communicate with each other when they are online. We currently
> > use MSN
> >>>>>> Messenger and we like the ability to have private chats or
> > conferences,
> >>>>>> notifications, etc but we want to close it from the outside

world
> > for
> >>>>>> now.
> >>>>>>
> >>>>>> Does anyone know of any modules out there that may be
consistent

> > with
> >>>>>> the
> >>>>>> Apache license that we could work on and give back to the
> > community? Any
> >>>>>> pointers from the senior guys here?
> >>>>>>
> >>>>>> Much appreciated.
> >>>>
> >>>>
> >>>
> >
> >

[Jim Barrows]

I think it would be easier to figure out how to create, or re-use an
existing, web interface to an exisiting chat system.  I'm sure Jabber
has something you could use.  Then you just need to tie that web
interface into OFBiz.  No sense in recreating the wheel.

On 4/23/07, Scott A <[hidden email]> wrote:

>
> Hi All,
>
> Thanks for the response. I guess the best method of explaining for me is to
> give a real world example of the use of a bundled IM. Here's the example;
>
> I am at an airport and I get a phone call from someone at the company
> panicking because a customer has called and is screaming about his order. I
> go to one of those internet kiosks and I get online and log into OFBIZ. My
> wish would be at that point to be connected totally to the office. I'd be
> logged into OFBIZ and show online to other users. I look up the customer
> order and all is correct except I don't see a payment and that's the reason
> it has not been shipped. I click on a chat icon and a chat window pops up. I
> IM the accounting department and ask if they have posted the customer check.
> They tell me that they received the payment buy someone screwed up and did
> not enter it. I then IM the shipping department and tell them that I am
> authorizing the shipment. Shipment goes out and we have a happy customer.
>
> At this point, I've done all this from an internet kiosk. I didn't have to
> find an unbundled IM to try and connect with the office. Questions and
> answers were immediate and best of all, there is a log of the conversation
> on my server that can verify who said what if there were a problem. All this
> and I've only had to enter one username and password.
>
> I hope this helps to clarify what's in my mind.
>
>
>
>
>
> David E. Jones-2 wrote:
> >
> >
> > On Apr 23, 2007, at 1:39 PM, Scott A wrote:
> >
> >> It depends what kind of business you are in and where you put the
> >> value of
> >> "instant messaging" I guess. In my business the customer is king.
> >> Sales reps
> >> might be on the phone and we can still feed them info as it
> >> arrives. We can
> >> interrupt them to let them know about important phone calls. We can
> >> collaborate on projects even when we are outside the office just by
> >> virtue
> >> of being logged in.
> >>
> >> There are endless reasons but it depends on what you see as the
> >> future of
> >> ofbiz. I would really like to see my entire business run from one
> >> app. One
> >> user, one app and all from a browser. That's my ideal situation and
> >> chat
> >> could go a long way in accomplishing that.
> >
> > I guess my question wasn't very clear... sorry about that.
> >
> > When I said "what would it mean" I really meant, what would be the
> > touch points between the chat system and OFBiz?
> >
> > Are you saying that you'd want the chat to be in the same browser
> > window as the rest of OFBiz? What if the user has half a dozen OFBiz
> > browser tabs open in different applications as they are jumping
> > around working on things, would there be a chat in each one?
> >
> > Or are you just saying that authenticating with OFBiz would somehow
> > automatically also start the chat client and authenticate the user?
> >
> > Or maybe something else entirely?
> >
> > Anyway, let us know what you have in mind about how this might work,
> > from a functional or user perspective at least, not worrying about
> > how it might actually be implemented.
> >
> > -David
> >
> >
> >
> >
> >
>
> --
> View this message in context: http://www.nabble.com/Chat-Modules-tf3631776.html#a10149116
> Sent from the OFBiz - User mailing list archive at Nabble.com.
>
>

--
James A Barrows